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Carriage Crossing Arcola

909 Green Mill Road, Arcola, IL 61910

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(866) 374-4058
9.9
Review score
37 reviews
Add review
9.9
Review score
37 reviews
  • 5 star
    84%
  • 4 star
    11%
  • 3 star
    5%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
9.5
Review score
438 reviews
9 facilities
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Carriage Crossing Arcola
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Anonymous

Child of resident/client

4.0 out of 5 stars

My family's new family a great community

The food is really good. Over all I'm pleased feel like I made the right choice. I have and definitely would recommend Carriage Crossing to others who are searching for a place for their loved one.

Read all reviews

Carriage Crossing Arcola

At Carriage Crossing Arcola, an on-site care team dedicates its time to providing seniors with top-quality care daily. Care services include assisted living, memory care, and respite care. Daily care services, like living activities assistance and specialized care, allow residents to enjoy maintenance-free lifestyles. These attentive services enable seniors to focus on their daily inside and outside the senior living community.

Residents have plenty of space to socialize in the community’s comfortable seating areas, outdoor courtyards, upscale dining rooms, and activities rooms. Residents can also interact with one another through on-site group activities and events hosted by staff. These activities assist seniors in staying engaged and feeling a part of the community.

There are various convenient neighborhood amenities nearby, including grocery stores, medical facilities, banks, and post offices, making taking care of personal tasks outside the senior living community easy. Located in Arcola, Illinois, Carriage Crossing residents have quick access to local parks, shopping centers, and other attractions.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Illinois, visit the Illinois Assisted Living and Shared Housing License Establishment Listings or the Illinois Supportive Living Program databases.

Related articles

Memory Care and Respite Care:...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

Carriage Crossing Arcola

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Carriage Crossing Arcola

9.9 out of 10
Review Score37 reviewsWrite a review
Overall Experience
4.8
Cleanliness
4.8
Friendliness
4.9
Care Services
4.9
Staff
4.9
Meals & Dining
4.8
Activities
4.7
Value for Cost
4.8

A Place for Mom has scored Carriage Crossing Arcola with 9.9 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Carriage Crossing Arcola has 37 reviews with an average "overall experience" of 4.8 out of 5.

Filters

1-20 of 37 reviews

Last Updated: 7/23/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

July 23, 2025

4.0 out of 5 stars
Verified Review

My family's new family a great community

The food is really good. Over all I'm pleased feel like I made the right choice. I have and definitely would recommend Carriage Crossing to others who are searching for a place for their loved one.

Charity H

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful community

The best of the best in assisted living. The love they show their residents and families is phenomenal. Carriage Crossing prides themselves in the quality care they give and it shows! They are ever evolving in their memory care expertise.

Marlyn B

Assisted Living

Resident/client

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

I love the people here

I love all the people that I live with here at Carriage Crossing Arcola. This has been a great experience for me and I’ve made great friends! The food is awesome and very kind staff. Christmas was amazing here!

Tamala M

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I love this place

Great place to work. Everyone is kind and helpful. Great meals. And RA'S ARE VERY HELPFUL.! Nursing staff is wonderful!,,staff is always learning! Entertainment is great! Residents are treated with dignity and respect!

Josh E

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

CCA

I love working with my residents. Carriage Crossing is a great company to work for. They always have great and exciting things for our residents to be involved in. We take pride in our care for our seniors.

Maggie

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great place

Great place !!!! I love working here awesome co workers . Management is fantastic and very understanding Always addressing the needs of the residents and staff . Residents are great and are wonderful to take care of .

Joy W

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So great!

I love my residents at Carriage Crossing. We have so much fun here. I love to see their happy faces when I come into work. We have a lot of fun and engaging activities for all types of senior backgrounds.

Ambrielle A

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome

I love working for CCA! It’s a really great experience and everyone here is so kind. There’s always great activities for the residents and we always have so much fun here. I love doing activities with the residents.

Allie S

Assisted Living

Industry reviewer

December 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

AWESOME

I love working for CCA! Our residents are the happiest. They live the life they love! We are senior advocates for our community. We provide a loving environment for our seniors. We have fun and engaging activities that everyone can enjoy.

Olivia O

Assisted Living

Family/friend

December 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great

Carriage Crossing is a great option for anyone looking for short or long term accommodation. After a back surgery my husband spent there a few months of recovery. The staff is amazing, so helpful and friendly, willing to help in any possible way. I can’t be more grateful for all the support and love.

Anonymous

Assisted Living

Family/friend

June 18, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Carriage Crossing Arcola review

My mother is in the memory care unit. She loves the food and says all of the employees are very kind. I live 1200 miles away so only deal with people over the phone. So far my main issue is getting to talk to my mother when I call. Memory care pts are not allowed phones so you have to go through someone to reach the patients. Many times I never receive a call back. That is very frustrating

Anonymous

Assisted Living

Family/friend

March 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive experience

I honestly don't remember much about the experience. Everyone was so helpful though! I would highly recommend the facility to others.

NC

Assisted Living

Family/friend

March 21, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Review for Carriage Crossing Arcola

Carriage Crossing staff has been immeasurably compassionate and helpful and has helped my mom maintain dignity and grace during a tough time. Long term care facilities sometimes get a bad rap and I was initially worried about moving not mom in, but they have been amazing through it all.

Michelle

Assisted Living

Family/friend

December 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A great place!

My parents moved to Carriage Crossing in October. My sister and I are very pleased with the cleanliness of the facility. It's modern and tastefully decorated, and any time we have a question or need something we get a quick response. The staff is kind, friendly and attentive. Since my parents moved in they have a renewed zest for life. They are always busy attending activities and enjoy going on joyrides with [name removed]. The social interaction has made a world of difference for them. They've connected with acquaintances from the past and made new friends. My sister and I are pleased to know they are fed, their apartment is cleaned weekly, and their laundry is done. My sister and I call Carriage Crossing "The Ritz of Senior Living!"

Barbara P

Assisted Living

Family/friend

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Home Sweet Home

My Dad has been a resident for 6 weeks. He boasts about the delicious food and immaculate facilities. After a long day out over the holidays, he returned to his apartment to say “It feels good to be home”. Staff works with families of residents and seeks out solutions to give them their best life. Thank you Carriage Crossings of Arcola.

Robert D

Assisted Living

Family/friend

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feeling right at home

The moment you walk in you are greeted with a big smile from happy residents and staff. Kinda hard to call them staff since they have become an extention of our family. Dad is so happy with all the activities and fantastic food he hardly notices the extra help he was too embarrassed to ask for but truly needed.

Sherry

Memory Care

Family/friend

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Resort style living with memory care

My Dad moved in right before Thanksgiving. He was having some memory issues and needed a little more help then he was getting at home. Honestly, this place is like an all inclusive resort. The building is beautiful and well maintained. The staff treat my Dad like family. Dad is so happy with his new home, all the activities and the fabulous meals.

Jodi McLane

Memory Care

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I am a local florist in Arcola

I am a local florist in Arcola. I deliver and assist Carriage Crossing in Arcola. This establishment is one of nicest assisted living and Memory care facilities that I have ever been to. The residents are happy, involved and busy with everyday activities. It is extremely clean and the staff is so kind and will assist in any way they can, not only with the residents, but the visitors as well.

keisha B

Assisted Living

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Everyone is happy there!

I have visited the community many times and I’m always impressed about how happy the resident seem to be. The food is really good and the care and the staff are fantastic. We will be back soon. i have had the privilege of interacting with the residents. It truly is a happy place!

Melissa D

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

I really like it here!

I’ve been here at Carriage Crossing less than 9 months. I’ve made great friends here and I have enjoyed the food and company. This is the best community in the area. Thanks to you all for being so caring and kind.

Carriage Crossing Arcola

Neighborhoods

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Map of the neighborhood around Carriage Crossing Arcola

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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