4901 Lake Park Ct, Mount Dora, FL 32757
Anonymous
Child of resident/client
Certus at Mount Dora
Communication with staff is difficult so that could definitely be improved. The facility is great though and very well adapted for people with dementia. They have a support and education program that is fantastic. We come together monthly with other families who have family members in the facility. It's a great opportunity to learn from each other since our loved ones are all at different stages of the disease.
Read all reviewsCERTUS at Mount Dora
Located near downtown Mount Dora, the 64-suite CERTUS residential community is conveniently located just minutes from Leesburg International Airport with easy access to the community by way of Highway 441 and County Road 19A. Residents of CERTUS Premier Memory Care Living enjoy single-occupancy suites that offer maximum privacy. The community spaces feature an easily navigable and engaging design. All walking surfaces feature non-skid, memory-care-friendly woodgrain carpeting to help seniors feel safe.
CERTUS Premier Memory Care Living uses thoroughly researched, evidence-based programs to support the whole body and mind. CETRUS specializes in minimizing symptoms of dementia while enhancing the daily experiences of seniors through researched and evidence-based programs. This community also features an intentional design that helps to guide and engage residents using color contrast theory, lighting, and wayfinding elements.
At CERTUS Premier Memory Care Living, the innovative approach to Memory Care treats the whole person, not just the symptoms of their memory loss. Working closely with each resident, the dedicated staff aim to help minimize the symptoms of dementia while creating wonderful new memories. The signature programs offered at this community provide support for the individual as well as for their condition. The community's Meaning and Purpose = Success (MAPS) program uses...
CERTUS at Mount Dora
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored CERTUS at Mount Dora with 9.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, CERTUS at Mount Dora has 22 reviews with an average "overall experience" of 4.6 out of 5.
Anonymous
Memory CareFamily/friend
September 23, 2025
Communication with staff is difficult so that could definitely be improved. The facility is great though and very well adapted for people with dementia. They have a support and education program that is fantastic. We come together monthly with other families who have family members in the facility. It's a great opportunity to learn from each other since our loved ones are all at different stages of the disease.
Anonymous
Memory CareFamily/friend
July 24, 2025
In the morning the residents are cleaned up and dressed for the day. They go into the community and their room door is locked. They can return of course on request, but this locked door policy is a good one. Residents are kept active all day with meals and activities. The social interaction is vital. Residents commune indoors at various venues or outdoors in a secure courtyard. Everything is colorful and beautiful. The residents typically do not return to their rooms until bedtime. This locked door policy prevents random wandering from room to room, resulting in privacy issues and picking up objects belonging to others. The staff is attentive and caring to the needs of the residents.
Anonymous
Memory CareFamily/friend
May 19, 2025
I feel comfortable she is being looked after but since my view is just maybe an hour a week, it is a small view. [name removed] is a very well to do woman and I'm pretty sure her care isn't what she was used to. On the other hand her mental condition may make that moot. I have no comparison reference. So Certus may be far better than average. Communication from the staff is poorly.
Curt and Barbara Job
Memory CareFamily/friend
October 4, 2024
My wife [name removed], 81 and diagnosed with Alzheimers Dementia, was placed into memory care, not Certus, last March. She had high anxiety and was overly aggressive and combative. The caregivers at this first facility admittedly did not know how to handle her. I saw her with the same clothes on day after day and nott getting a shower. One of the caregivers said "I don't want to get hit". They had given up on her. After 4 months they sent her to the hospital not to be returned. A week later she was accepted into Certus at Mount Dora where I was assured they would know how to handle her. Yes, she was a handful, but the staff was patient and did not give up on her and found techniques where they were able to bathe her and change her regularly with cooperation. When I visit her now, she is mostly joyful and content and always looks fresh and well dressed I now sleep comfortably at night knowing she is getting the best care possible. Than you Certus, you have my highest recommendation.
Barbara
Memory CareFamily/friend
September 5, 2024
Before placing my husband of 51 years in a facility I toured several in the area. Most were nice but Certus had a certain " feel" to it. It feels like extended family. At times I feel the place is a bit understaffed but the care never suffers. My husband is treated like family. I go there EVERYDAY at lunch time and am treated very well. I am always told about his care and how he is doing. I believe the people who reside there are truly well cared for. The meals are well presented and nutritious. The entire facility is clean and pleasant. Memory care is expensive but I do believe of all the facilities that I toured this is the best care and value for the fee he could receive and I am very pleased with my decision.
Amy
Memory CareFamily/friend
June 11, 2024
Certus at Mount Dora was a beautiful place for our parents. They worked with us financially and with their Hospice care. Unfortunately, their stay was cut short due to declining health. Our biggest challenge was the food and frequency of falls. They did not care for the food. However, our father entered Certus overweight and taking insulin shots. He lost a large amount of weight and did not need insulin. Our mom was kept clean and beautiful. She was on oxygen and wheelchair bound, that was heartbreaking. So often she was seen not using her oxygen. The portable unit quit working and she never got another one. We requested another working unit. Not sure why she never received one. Her health declined more rapidly afterwards. Both parents have passed away.
Anonymous
Memory CareFamily/friend
April 15, 2024
We are very happy with Certus. It is an excellent facility that is clean and well staffed by caring individuals. They specialize in only memory care unlike other SNF facilities we visited.
WC
Memory CareFamily/friend
September 26, 2023
First of all it is close to the rest of the family so they can visit often. Second, it is very well designed and maintained. It didn't look or smell like an elder care facility and third, the senior staff seemed to have a good understanding of memory care.
Andy
Memory CareFamily/friend
June 26, 2023
It's a tuff business! There were some issues with the amount of paperwork. All business is having help issues and turn over. It's always the sales pitch to get the beds filled. Over all everything went well. There probably wouldn't have been a better place. Plus it was a good size. She had several falls. There is always room for improvement.
anonymous
Memory CareFamily/friend
March 27, 2023
Certus is amazing. Nothing but respect and support from the staff. They are all amazing people. They actually give a [profanity removed]. Which is awesome. Cost / value is extremely fair.
anonymous
Memory CareToured community
February 21, 2023
Our family had an in-person tour and it was just not the first impression from the start so we knew it was not going to be the place for our loved one.
Terri D
Memory CareFamily/friend
November 22, 2022
The facility and culture really stands out to us here. The staff loves my dad and he loves them back. I absolutely would recommend them to family and friends.
Anonymous
Memory CareFamily/friend
October 27, 2022
Some of my loved ones things have turned up missing, and they are not always well shaved. We picked this community because, one community was unacceptable, and the other was ok but had too many add-on which would raise the cost per month. In speaking with Certus I felt it was the best solution overall and I still feel that way even with all the issues I mentioned before. Communication with families needs to improve.
W.C.
Memory CareFamily/friend
July 15, 2022
When I think of CERTUS the first thing that comes to mind is that the staff. Particularly the director and the front office staff, who are very very responsive. For example: CERTUS is in Mount Dora, Florida and I live in Huntsville, Alabama. I visit every 6-8 weeks to check on my sister and see how things are going. If I call or send an email, I'll get a response back the same day. I have emailed the business manager a question regarding billing at 7pm on a Friday night, and she replied within 30 minutes. There was an incident between my sister and another resident, so I emailed the director to ask what had gone on and she replied within an hour. This was on the Sunday night of a holiday weekend. It really means a lot to know there is always someone there who will answer my questions, day or night. Regardless of whether I'm checking on something or simply asking a question.
Andy
Memory CareFamily/friend
May 27, 2022
CERTUS at Mount Dora is a much better place than where my mom was previously. It's the perfect place for her situation and a really great community. They needed to fill some rooms, and there were a few promises made about evaluations that haven't been done yet, but overall things have been good. The communication between the nursing staff & head nurse and our family has been difficult. We've been trying to get information about what we should be doing for my mom, i.e. hospice, prescriptions, etc. We've been in the dark about that, and wondering "what needs to be done next"? We're a bit in the dark about medication(s) and specifically medical care. It's been hard to get the right answers. Overall, I would absolutely recommend CERTUS to others.
Anonymous
Memory CareFamily/friend
May 4, 2022
My loved one who's there was in two other places before and this is the best one. They seem to work with him a lot better. Overall they are above the other places and they tend to his needs. I would recommend CERTUS at Mount Dora to others.
Cheryl
Memory CareFamily/friend
March 7, 2022
This community is very open, it is not a locked down ward so it feels very invited and homey.
Mark
Memory CareFamily/friend
February 8, 2022
We chose Certus because they were cleaner, they care about what they were doing, and the price point was good. They seemed to really want to provide my father with the best possible care that they could. The staff give the family great peace of mind and we would recommend them to others looking.
anonymous
Memory CareFamily/friend
November 30, 2021
When you are looking for memory care, a lot of places tell you that they specialize in it and that is not the case. CERTUS truly specialize in that type of care, everything is catered to the residents and they are always doing studies to make things better for them. If you have loved one who needs memory care, this is the place to go, it is the best that I have seen.
Tuwana
Memory CareFamily/friend
October 29, 2021
We like the size of the community it is nothing to big or to small and the staff have been very attentive to the residents and keep up great communication. Our loved one seems to enjoy the meals and there are several activities for the residents to partake in.
CERTUS at Mount Dora
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