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Chandler Hall Health Services, Inc

99 Barclay Street, Newtown, PA 18940

For pricing & availability:
(866) 374-4058
9 reviews
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  • 5 star
    45%
  • 4 star
    11%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    33%
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1.0
Review score
29 reviews
14 facilities
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Chandler Hall Health Services, Inc
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Nicholas

Child of resident/client

5.0 out of 5 stars

The best experience for my father

I had my father in Chandler Hall for the last year of his time with us. The level of caring, kindness, love and respect they provided my father is one for which I am eternally grateful. I would recommend Chandler Hall to anyone who has a loved one in need of advanced care.

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Chandler Hall Health Services, Inc

Chandler Hall sets itself apart by providing outstanding medical care in a comfortable living environment. The Chandler Hall community has two houses on campus allowing the staff to meet residents' specific needs. With on-site amenities that include a beauty salon, laundry facilities, and living spaces for socializing and spending time, residents have the opportunity to have everything they might want at their fingertips.

Living options at Chandler Hall Health Services offer independent living with personal care, memory care, and respite care. Here caregivers provide residents with three daily meals, transportation, grooming, and more services that allow residents to feel comfortable and cared for.

On-site life is lively with events, activities, brunches, and an auditorium. Chandler Hall also hosts social and educational programs to keep residents' minds stimulated. For any needs outside the community, residents can run errands quickly and easily. There are grocery stores, pharmacies, restaurants, and banks all nearby.

With specialized, personal, and collaborative care from registered nurses and caregivers, life at Chandler Hall is person-centered and compassionate.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Pennsylvania, visit the Pennsylvania Human Services Provider Directory.

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Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Chandler Hall Health Services, Inc

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Chandler Hall Health Services, Inc

Overall Experience
3.2
Cleanliness
3.2
Friendliness
3.4
Care Services
3.3
Staff
4.3
Meals & Dining
3.3
Activities
2.6
Value for Cost
3.1

A Place for Mom has scored Chandler Hall Health Services, Inc with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chandler Hall Health Services, Inc has 9 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 2/23/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nicholas

Assisted Living

Family/friend

February 23, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

The best experience for my father

I had my father in Chandler Hall for the last year of his time with us. The level of caring, kindness, love and respect they provided my father is one for which I am eternally grateful. I would recommend Chandler Hall to anyone who has a loved one in need of advanced care.

Tina W

Assisted Living

Family/friend

February 14, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Take your loved ones elsewhere

The building is old and filthy. Staff turnover is high. The upkeep of the building is sad for the amount of money people pay to live here. If you are a person of color please do not even bother. There is no diversity here. Nurses are not 24hrs like they advertise. Majority of staff aren’t properly trained or equipped to do the role they have been hired for. There are other places you can take your loved one too. The reviews are accurate.

Susan P

Memory Care

Family/friend

May 21, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate Care

My Mom spent her final days at Chandler Hall hospice at Peacock Pavilion. The care was the most comprehensive and compassionate that I’ve ever experienced. I called the nursing team, the hospice Ninjas. They were amazing.

Anonymous

Assisted Living

Family/friend

March 24, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

A Home Like Atmosphere

I would recommend the community. It has been hard due to the pandemic to be able to evaluate. I know my loved one is safe and getting their medication. The community just opened up the dining room and starting their activities up again. They have been setting up virtual visits with my loved one. I would like to see better communication with the staff. It is sometimes hard to get through.

Dawn Berger

Memory Care

Family/friend

June 15, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0

A warm and caring community

It has been difficult to communicate about my mother's care with the staff because the community is on lock down as the result of the Covid-19 pandemic. We immediately recognized Chandler Hall as being extremely clean, and this was one of the reasons we chose it for our mother. There is never any smell. The care director is phenomenal with communication, we talk with her weekly about my mother's care and she is always willing to answer any of my questions. They do seem to have a good variety of food available for the residents. Based on what I saw from the community, it seemed that they had adequate activities available.

Disgraceful

Memory Care

December 11, 2018

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Our father was a private pay resident here for 10+ years. Upon his passing, we never heard one word from anyone to convey their condolences; only requesting final payment. Disgraceful!

Anonymous

Memory Care

Toured community

September 11, 2017

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

They Would Not Make Me Happy

I came to see this community for a respite and I though they looked a little bleak, slightly depressing. I didn't see much people talking or doing much. It looked more like a nursing home.

Yvonne Diane

Memory Care

September 3, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Why We'll Never Return to Chandler Hall

Chandler Hall has recently been purchased, and in early [Removed] upper level management and some of the nursing staff was replaced. My mother had been in Chandler Hall in the [Removed], and our experience there was very good. Now it is as if it is an entirely different place. My father was sent to Chandler Hall from a local hospital after a fall. He did not sustain any fractures, but did significant soft tissue damage to his right hip. We were expecting a 1-2 week stay to rehabilitate him to the level he could return home with a 24-hour aide to help him.. Instead, eight days later, he is deteriorating. The PT staff, while they seem to be competent, communicate rarely, don't return phone calls, and are very difficult to reach. But the more serious problem is with the nursing staff. My father has been left sitting in a wheelchair for hours. The staff was not taking him to breakfast or lunch, until I made an issue of it. It has taken 30-60 minutes for a nurse or CNA to respond to a request to help him move into bed, or to go to the bathroom. Many of the staff are rude to both patients and their families. Every day of my father's stay, we have had at least one instance of a nurse or CNA behaving in a rude and unprofessional manner toward one of us. For example, on two occasions my father rang for a nurse, and I then came in for a visit. A nurse or CNA came in more than 30 minutes after my arrival, and asked in a snippy way what we wanted, then continued to be rude when I replied that I didn't know because I hadn't made the request and my father could no longer remember why he had asked for help. We are transferring my father at the end of the holiday weekend. My understanding is that we are not the first family to make this decision, based on the quality of care. I had also previously decided on Chandler Hall when my parents do require a long-term nursing home. I will not consider it as an option now. Once my Dad leaves the facility, we are never coming back.

Alison Recca-Ryan

Memory Care

Family/friend

December 12, 2013

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0

Excellent Care and Respect

A Quaker community that treats each resident with respect and dignity. Since my mom arrived in April of 2011, I have never had to worry that her needs weren't being met, that she was at risk as she had been living in her own apartment, and that her caregivers go above and beyond. They have tried to address my Mom's particular needs as much as she will allow and have creatively worked on ways to engage her. The facility is beautiful and well kept, the staff caring and attentive and not overbearing, the food could use a bit of an upgrade. Access to an on grounds Y and a beautiful pool. I am so thankful for Chandler Hall.

Chandler Hall Health Services, Inc

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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