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Chaparral Winds Assisted Living and Memory Care

16623 N. West Point Parkway, Surprise, AZ 85374

For more information about senior living options:
(866) 374-4058
14 reviews
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  • 5 star
    43%
  • 4 star
    50%
  • 3 star
    7%
  • 2 star
    0%
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Chaparral Winds Assisted Living and Memory Care
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Cynthia and Michael

Family/friend

4.0 out of 5 stars

Review of Chaparral WInds

My father, [name removed], is in Assisted Living and my mother in law [name removed] is in Memory Care. Both are looked after by a staff of caring people which gives us great peace of mind! The Executive Director here is exceptional.

Read all reviews

Chaparral Winds Assisted Living and Memory Care

Chaparral Winds Assisted Living and Memory Care in Surprise, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Chaparral Winds Assisted Living and Memory Care

14 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.5
Care Services
4.5
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Chaparral Winds Assisted Living and Memory Care with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chaparral Winds Assisted Living and Memory Care has 14 reviews with an average "overall experience" of 4.4 out of 5.

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1-14 of 14 reviews

Last Updated: 11/26/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Cynthia and Michael

Memory Care

Family/friend

November 26, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Chaparral WInds

My father, [name removed], is in Assisted Living and my mother in law [name removed] is in Memory Care. Both are looked after by a staff of caring people which gives us great peace of mind! The Executive Director here is exceptional.

Dennis Keen

Memory Care

Family/friend

November 21, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Chaparral Winds

Great service and care of residents. Food is great.

Kim McKibba

Memory Care

Family/friend

November 21, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Chaparral Winds

My mother and father moved into C.W.I.L. [date removed]. Dad passed [date removed]. We just moved Mom to C.W. Assisted Living in [date removed]. The friends that my parents made with the residents and support staff is what they have enjoyed most. There are numerous improvements that the residents have requested to be addressed through committees that never seem to get satisfactorly resolved. But most residents realize that budgets are tight and management's resources are limited. Unfortunately in most senior facilities profits come before people and services.

John Elliott

Memory Care

Family/friend

November 20, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Chaparral WInds

My brother-in-law is a resident at Chaparral Winds. I find the staff to be sensitive and responsive to our requests whenever called upon. In particular, my relative is rather forgetful, and the staff at CA is responsive to helping him.

Anonymous

Memory Care

Family/friend

March 20, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Chaparral Winds

Very nice place for senior retirement and memory care. Super clean, seniors are able to do so many things in the place. They can choose what they want to eat. They have activities programmed throughout the entire month, to keep professional in all the areas. I will recommend to anyone this place if they need a retirement Assisted Living.

Pat Fox

Memory Care

Family/friend

January 16, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Good Choice

I decided on Chapparal Winds for my stepmother after visiting other facilities. Based on the level of care she needs. The staff are all very friendly, cooperative on what she was used to before, and caring right from the front desk to the experienced caregivers who help with her daily needs. It took a little adjusting for her but being able to bring in her own furniture and decorate her apartment was huge. She is happy there and close enough that we can visit as often as possible.

Pat

Memory Care

Family/friend

January 11, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.0
Care Services
4.0
Activities
4.5

Wonderful choice

Mom was very reluctant at first to leave the family home but I think she knew it was difficult for everyone. Now after a few weeks she seems very content. We were able to move her furniture in, add some drapes, and she likes the caregivers. Has nicknamed one "Gracious [name removed]". She is only about 3 miles away so easy to go see her. Happy with our choice.

Anonymous

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Chaparral Winds

Excellent in all aspects: Marketing & explanation of services, Move in of relative services including personal care, dining, other assisted living services up until the passing of our family member on 9/21/18.

Sherry

Memory Care

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Chaparral Winds

My mother lived at Chaparral Winds for 15 years - 13 in independent living & 2 in assisted living. It was a wonderful place for her to live. The residents were welcoming. But the best aspect was the staff. Especially when she moved into assisted living. Staff was so kind & provided wonderful care all the way to the end of her life.

Anonymous

Memory Care

Resident/client

November 14, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Chaparral Winds

We lived here a number of years with many changes. Some good, some not as good. Quite a number of changes in employees over the years. Including head staff, maintenance, cleaning people, and a large turnover in kitchen staff and dining room servers. We are most satisfied with the facility except the TV service is not the best.

Anonymous

Memory Care

Resident/client

November 14, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Tony

Carefully made choice to move here three years ago. Close to my former church, friends, and neighbors. The right move because our apartments are comfortable, the meals are good, close to medical needs, and most important, the people living with us have become good friends. I teach a bible study on Sunday afternoons which keeps me focused on people and my mind a little on life's important issues. My wife likes it here and so do I.

Anonymous

Memory Care

Resident/client

November 14, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Chaparral Winds

The apartments and casitas of Chaparral Winds provide a very warm and comfortable place to live. They feel like real houses and residents are allowed to paint, change flooring, and make other small changes in their own taste. The staff is wonderful, friendly, and helpful. Due to understaffing and a few minor problems in the dining room, I can't quite give 5 stars, but they are close.

Anonymous

Memory Care

Toured community

March 28, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Nice location but a bit too far for my parents. [name removed] was very informative. Facility clean and staff seemed friendly.

Daughter

Memory Care

Family/friend

November 20, 2013

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0

Stuff Was Disappearing

My mom used to live there but we had issues there. They took care of her there but there was stuff that kept disappearing. And I don't think it was just disappearing. Stuff was beings stolen so I had to make that unfortunate decision to move her out.

Chaparral Winds Assisted Living and Memory Care

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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