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Chaparral Winds Retirement Community

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16617 N. West Point Parkway, Surprise, AZ 85374

24 reviews
Add review
5 star
42%
4 star
41%
3 star
17%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Chaparral Winds Retirement Community
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Chaparral Winds Retirement Community
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William B
-
Resident/client
5.0
The best retirement community in NW PHX AZ
After much research in NX PHX AZ area we found Chaparral Winds in Surprise AZ. Well managed and staffed, gourmet chef food, excellent chorus, choice of planned activities (optional) a staff who care about you. Come and see for yourself

About the facility
Chaparral Winds Retirement Community

Chaparral Winds Retirement Community in Surprise, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Independent Living

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Amenities
at Chaparral Winds Retirement Community

Healthcare Services

  • Staffing & Ancillary Services

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Vegetarian
  • Professional Chef
  • Room Service
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals

Room Amenities

  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible
  • Full kitchen
  • Ground Floor Units

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Covered Parking
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • Library
  • TV Lounge
  • Indoor Common Areas
  • Central Fireplace
  • Beauty Salon
  • Meeting Room
  • Barber Shop
  • Outside Patio
  • Outdoor Common Areas

Recreational areas

  • Billiards Lounge
  • Swimming Pool
  • Jacuzzi
  • Fitness Center
  • Movie or Theater Room
  • Piano or Organ
  • Game Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Live Musical Performances
  • Stretching Classes
  • Wii Bowling
  • Tai Chi
  • Live Dance or Theater Performances
  • Holiday Parties
  • Protestant Services
  • Catholic Services
  • Day Trips and Outings
  • Art Classes
  • Activities Off-site
  • Happy Hour
  • Devotional Activities Offsite
  • Birthday Parties
  • Devotional Activities On-Site
  • Activities On-site

Compare

Chaparral Winds Retirement Community
Chaparral Winds Retirement Community

16617 N. West Point Parkway, Surprise, AZ 85374

The Park at Surprise community exterior
The Park at Surprise

14630 W Parkwood Dr, Surprise, AZ 85374

Sun City West Assisted Living and Memory Care
Sun City West Assisted Living and Memory Care

13810 W Sandridge Dr, Sun City West, AZ 85375

Solstice Senior Living at Sun City West
Solstice Senior Living at Sun City West

18626 North Spanish Garden Drive, Sun City West, AZ 85375

Review score not available
9.5
Review score
36 reviews
9.5
Review score
36 reviews
5 star
88%
4 star
6%
3 star
6%
2 star
0%
1 star
0%
9.4
Review score
105 reviews
9.4
Review score
105 reviews
5 star
67%
4 star
21%
3 star
8%
2 star
4%
1 star
0%
9.3
Review score
59 reviews
9.3
Review score
59 reviews
5 star
46%
4 star
37%
3 star
12%
2 star
2%
1 star
3%
Studio
--
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Independent Living

Reviews

for Chaparral Winds Retirement Community

24 reviews
5 star
42%
4 star
41%
3 star
17%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Chaparral Winds Retirement Community with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chaparral Winds Retirement Community has 24 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.3
Friendliness
4.3
Care Services
4.3
Staff
5.0
Meals & Dining
4.7
Activities
4.3
Value for Cost
4.3
A Place for Mom has scored Chaparral Winds Retirement Community with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chaparral Winds Retirement Community has 24 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 24 reviews
William B - Resident/client
Independent Living
June 30, 2022
5.0
The best retirement community in NW PHX AZ
After much research in NX PHX AZ area we found Chaparral Winds in Surprise AZ. Well managed and staffed, gourmet chef food, excellent chorus, choice of planned activities (optional) a staff who care about you. Come and see for yourself
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Chaparral Winds Retirement Community
July 1, 2022
William, we are so happy that you are apart of our Chaparral Winds family and are thrilled you made the choice move into our community! Our entire Staff works hard to keep residents like yourself happy, but we can only do it thanks residents like you. Thank you and we look forward to making more memories with you today, tomorrow and the future!
Anonymous - Resident/client
Independent Living
May 18, 2022
4.0
Have been very impressed with the consideration & the management director who was so helpful in every respect. She made my adjustment so easy and comfortable. The residents and help are all so friendly and helpful.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from Chaparral Winds Retirement Community
June 7, 2022
We're so happy to hear that you have had a great experience at Chaparral Winds! It's always amazing to hear that we have been successful in our goal of providing you and our residents with the best possible experiences, service, and memories. Thank you for being a part of our family!
Laura H - Resident/client
Independent Living
April 13, 2022
5.0
love Chaparral Winds Independent Living
Chaparral Winds has a great staff, caring and professional. residents make you feel at home on day one. its like living on a permanently docked cruise ship. great food, activities, entertainment and friendly residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Chaparral Winds Retirement Community
April 18, 2022
Thank you Laura for being a apart of the Chaparral Winds family! We appreciate your kinds words and your continued support.
Diana Caron - Resident/client
Independent Living
February 11, 2020
5.0
Verified Review
Review of Chaparral Winds Retirement Community
I like living at Chaparral Winds. For 7 1/2 years I have enjoyed the friendships of many people, residents and employees. Never a dull moment. There is always something to do or someplace to go. Thank you, Chaparral Winds.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Chaparral Winds Retirement Community
February 25, 2020
Diana we appreciate your kind words! We love that fact that you have made Chaparral Winds your home for the past 7 1/2 years, and look forward to making more memories with you in the coming years. Thank you for being a part of our family!
Jennie and Kelly Reid - Resident/client
Independent Living
January 30, 2020
4.0
Verified Review
Review of Chaparral Winds Retirement Community
We came to this community because: - It is a reasonable priced gates community. - The grounds are attractive. - Schedules transportation is available to shopping and group activities off site. - Transportation to medial visits is available with prior notice. - Its heating and cooling is controlled by us. - Maintenance can help with things we can't do. - Other residents, employees and management are friendly and very helpful.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
February 25, 2020
Jennie and Kelly we appreciate your kind words! We are extremely happy you have chosen Chaparral Winds to be your home. We will continue to provide you the best services available. Thank you for being a part of growing family!
Anonymous - Resident/client
Independent Living
January 30, 2020
4.0
Verified Review
Review of Chaparral Winds Retirement Community
Chaparral Winds is a very nice place to live.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
February 25, 2020
We appreciate your kind words! Thank you for being a part of the Chaparral winds family!
Mary L. Boyd - Resident/client
Independent Living
January 30, 2020
5.0
Verified Review
Review of Chaparral Winds Retirement Community
I am very happy living in Chaparral Winds. The residents look after each other and the personnel is great. After living her for 5 years, I look forward to a great future.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Chaparral Winds Retirement Community
February 25, 2020
Thank You Mary, For your kind words. We love having you as a member of our community.
Mary Bishop - Resident/client
Independent Living
January 30, 2020
4.0
Verified Review
Review of Chaparral Winds Retirement Community
I like it here — I don't want to move. Very friendly. Residents are all the greatest assets, meals need improvement. Transpiration excellent — good maintenance of apartments. Maintenance staff excellent.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
February 25, 2020
Thank you Mary for your kinds words! We are thrilled you are a part of the Chaparral winds family and will continue to provide you the best services available.
Anonymous - Resident/client
Independent Living
January 30, 2020
4.0
Verified Review
Review of Chaparral Winds Retirement Community
1. Dining room, kitchen, food service 2-3 star— 2. Remaining amenities — 4 star minus 3. Pleasant atmosphere — homey surrounding
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
February 25, 2020
We thank you for your feedback. We would love to talk with you in person to see how we can make your experience a more positive one. Please contact the Director so she can address your concerns.
Judy Scott - Resident/client
Independent Living
January 30, 2020
4.0
Verified Review
Review of Chaparral Winds Retirement Community
Love the community. People are so friendly and inclusive. Grounds are mostly well maintained; need more gravels/stones especially in the casita areas. Many activities. There is something fro everyone. Food is very yummy but we can't eat there often because of amount of sodium. Overall — great place.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
February 25, 2020
Thank you Judy for your feedback! Thank you for choosing Chaparral Winds as your home. We would love to talk with you in person to see how we can make your experience a more positive one. Please contact the Director so she can address your concerns.
Jeannie h. - Family/friend
Independent Living
September 10, 2019
4.0
Great place for loved ones
My parents moved in to Chapperel Winds last year And it’s given all of us such peace of mind. It’s in a great location and the staff seems to genuinely care for the residents It’s clean and the maintenance staff is always willing to take care of issues for them. We know that this is the best place for them at this time in their lives so we are very pleased.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
Response from Chaparral Winds Retirement Community
September 17, 2019
Thank you Jeannie, for taking the time to Review Chaparral Winds. We take pride in our staff and community feel. We love having your parents in the community and look forward to them being apart of the Chaparral Winds family for years to come.
Anonymous - Resident/client
Independent Living
March 20, 2019
4.0
Verified Review
Review of Chaparral Winds
Six year resident in a 2 bed/bath. Sensible choice for older seniors. Free of home repairs, taxes, cable and more. Not a buy in facility. Social events in house and bus trips. Choice of hours for lunch or dinner/1 meal. In house: main, dining rm, trash etc
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
December 9, 2019
We appreciate your feedback and are happy you are a apart of the Chaparral Winds family!
Anonymous - Resident/client
Independent Living
March 20, 2019
3.0
Verified Review
Review of Chaparral Winds
Most of the time I'm happy here. But I get upset when they are out of main food items an hour or less before closing.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Chaparral Winds Retirement Community
December 11, 2019
We thank you for your feedback. We are you thrilled that you have chose Chaparral Winds to call home. We would love to talk with you in person to see how we can make your experience a more positive one. Please contact the Director so she can address your concerns. Thank you again.
Anonymous - Resident/client
Independent Living
March 20, 2019
5.0
Verified Review
Review of Chaparral Winds
Menu - healthy choices, dining hours and seating are flexible. Housekeeping is excellent, maintenance is prompt and super. There are activities and celebrations. Variety of games and entertainment. Resident independent council. Field trips such as dining out, shopping, and transportation to doctor, dentist, eye appointments. Marketing is thorough.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Chaparral Winds Retirement Community
December 9, 2019
Thank you for your providing your feedback! We are so happy you that you are a part of the Chaparral Winds family. We will continue to provide our residents with the best services possible!
Anonymous - Resident/client
Independent Living
December 14, 2018
5.0
Verified Review
Review of Chaparral Winds
This is a great community to live in. The people are extra nice and friendly. The staff is very accommodating and friendly. The building and grounds are clean. There is plenty of entertainment of various types to keep you busy. For me, it is a home away from home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Chaparral Winds Retirement Community
January 9, 2019
Thank you so much for your kind words. We appreciate your opinion!
Anonymous - Resident/client
Independent Living
December 14, 2018
5.0
Verified Review
Review of Chaparral Winds
This is a great community to live in. The people are extra nice and friendly. The staff is very accommodating and friendly. The building and grounds are clean. There is plenty of entertainment of various types to keep you busy. For me, it is a home away from home.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Chaparral Winds Retirement Community
January 11, 2019
Thank you!
Anonymous - Resident/client
Independent Living
December 14, 2018
4.0
Verified Review
Review of Chaparral Winds
The staff here is wonderful, however, they could use more maintenance men. The housekeepers do wonderful work and so do the servers in the dining room. The marketing lady is wonderful and she is available to help with any problems we have.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
January 11, 2019
Thank you for your review. We are working hard to find the right maintenance staff. We appreciate your patience.
Anonymous - Resident/client
Independent Living
December 14, 2018
4.0
Verified Review
Review of Chaparral Winds
It is friendly, clean, and I don't have to cook! Very helpful in response for repair request. I am happy to refer!
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Chaparral Winds Retirement Community
January 9, 2019
Thank you! We are so happy you're happy!
Anonymous - Resident/client
Independent Living
December 14, 2018
3.0
Verified Review
Review of Chaparral Winds
I have been here for six and a half years. The first three years were an A+ because of the food, dining room, P.R., front desk, office, etc. The last three years it's been a C- for food, cleanliness, dining room, P.R., cleanliness, etc. It is a "homey" size community and residents are like family. It could be better because it was!
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Chaparral Winds Retirement Community
January 11, 2019
Thank you for your review. We can't fix things if we don't know what is bothering our residents. Please contact the Director to let her know how we can improve to make your experience better.
Anonymous - Resident/client
Independent Living
December 14, 2018
3.0
Verified Review
Review of Chaparral Winds
This is an older community. Not kept up as should be. The manager is not friendly. Very important to make the residents feel like it is their home. Food is not always good. Maintenance men work very hard but do no stay for some reason. I'm happy at Chaparral but I'm a positive person and make the best of things that need attention. Life is good to me.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Response from Chaparral Winds Retirement Community
January 9, 2019
Thank you for your review. We are sorry that you feel the community isn't kept up as well as you'd like. We recently replaced the carpeting on the first floor along with the lobby furniture. We have more renovations planned for 2019! Please feel free to reach out to me at our corporate office regarding the manager. My phone number is [removed]. Sincerely, Debbie Miller
Viewing 1-20 out of 24 reviews

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Frequently Asked Questions
about Chaparral Winds Retirement Community

Chaparral Winds Retirement Community offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

Call (623) 544-4777 to reach a resident at Chaparral Winds Retirement Community.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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