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Chapman Manor

414 Chapman Rd E, Lutz, FL 33549

For pricing & availability:
(866) 374-4058
8.6
Review score
74 reviews
Add review
8.6
Review score
74 reviews
  • 5 star
    43%
  • 4 star
    31%
  • 3 star
    18%
  • 2 star
    1%
  • 1 star
    7%
See all reviews
8.7
Review score
1532 reviews
36 facilities
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Chapman Manor
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Chapman Manor
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Daniel F

Sibling of resident/client

5.0 out of 5 stars

Navigating the Senior Living Maze with Expert Help

The no pressure, frequent contact and depth of resources available as well as checklist for gauging. The quality of the choice is given. I have recommended you to others and I would not add anything right now, but I can think of.

Read all reviews

Chapman Manor

Situated on five acres surrounded by shade trees, fishing ponds, and native wildlife, American House Lutz in Lutz, Florida, is a vibrant community designed to help seniors enjoy an active lifestyle and experience a healthy well-being. The community offers assisted living and memory care accommodations in an attentive environment.

Every day, residents can participate in various events and activities, ranging from tai chi and exercise classes, to discussions about current events, to social hours. American House Lutz also offers a variety of convenient amenities, including three event centers, a salon and barbershop, a library, and relaxing outdoor spaces. Residents can dine al fresco on the large patio, which provides a beautiful view of the gardens and walking paths.

American House Lutz has a new memory care neighborhood for seniors with Alzheimer’s and other forms of dementia. This thoughtfully designed space offers highly personalized care provided by specially trained staff, and includes open-concept living, specialized dining and event areas, and secure indoor and outdoor spaces.

State Classification

American House Lutz is an assisted living facility, which in the state of Florida is a facility that provides supervision of the activities of daily living, medications, and other similar services to residents in a homelike environment....

Senior living options offered

  • Assisted Living
  • Memory Care

Chapman Manor

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Chapman Manor

8.6 out of 10
Review Score74 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.3
Friendliness
4.3
Care Services
3.9
Staff
4.0
Meals & Dining
3.8
Activities
4.0
Value for Cost
4.0

A Place for Mom has scored Chapman Manor with 8.6 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Chapman Manor has 74 reviews with an average "overall experience" of 4 out of 5.

Filters

1-20 of 74 reviews

Last Updated: 10/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Karen

Assisted Living

Family/friend

October 24, 2025

3.0 out of 5 stars
Verified Review

Great Care

The care there has been good even though they are always short staffed (as is everywhere) I would recommend

Daniel F

Assisted Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review

Navigating the Senior Living Maze with Expert Help

The no pressure, frequent contact and depth of resources available as well as checklist for gauging. The quality of the choice is given. I have recommended you to others and I would not add anything right now, but I can think of.

Anonymous

Assisted Living

Family/friend

June 27, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
2.0
Meals & Dining
3.0

Communication needs overhaul

I did have to move my loved one out of Chapman Manor, so that experience is reflected in my ratings. Poor communication was the main reason we left.

Anonymous

Assisted Living

Family/friend

May 30, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Chapman Manor

My mother in law loves her place ... her room is big enough for her couch across from the Bathroom & she has a nice chair at the end of her bed with a tv on her dresser.. that she likes to sit in & watch .. when she doesn't want to be with everyone else.. there is always plenty of staff .. which we had a problem with at another facility...

Robin H

Assisted Living

Family/friend

May 15, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

To p notch care

It is a caring group who looks after the best well being of the person living there.

Anonymous

Assisted Living

Family/friend

April 8, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Review for Chapman Manor

I love this place and so does Mom!! The fact that they have memory care and palliative care also. The physical therapy is available right there at the center. Every time I went to visit the place was very clean and didn't have any sense whatsoever to try to cover up odors just always smelled nice and clean. The residents were very engaged and the employees knew the residence by name. Oh and the primary care doctor comes to the center to see my mom I don't have to worry about getting her to a doctor appointment

Gary

Assisted Living

Family/friend

February 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Chapman Manor review

What they could improve on would be trying to keep consistent staff and cooks. This was a selling point but not now. I believe it is under new management. Food quality has suffered

Anonymous

Memory Care

February 26, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
2.0
Staff
4.0
Meals & Dining
4.0

Need more staff

Not enough staff in memory care, that's the only unit I can rate. They need additional staff to change patients, there is a huge urine smell as you go down the halls, soiled laundry sits for a full week, and I have asked for someone to do patients laundry every week because running out of clean clothes.

Susan K

Assisted Living

Family/friend

January 22, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Grateful

My mom was in Chapman Manor for a year. She just passed away last week. I am extremely grateful for the care, support, encouragement and kindness that they have given through this whole time.

Anonymous

Assisted Living

Family/friend

November 6, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Highly recommend; Caring staff

Our loved one passed [date removed] but Chapman Manor feels more homey than most. Most facilities felt sterile, like a hospital. Chapman felt more inviting and recently refurbished facility. With the care services, we had at least 1 issue where it appeared resident family member got someone else's medication & this was never addressed to my satisfaction, but no other major concerns. They could have more activities for men.

Anonymous

Assisted Living

Family/friend

October 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Overall great community. I do recommend

When my dad first arrived the staff was great. They had a lot of changes at some point prior to July and a few things seemed to change but all in all Chapman was very good for my dad. He passed way in [date removed]. I would recommend them for other people when in need

DanielTampa

Memory Care

Toured community

October 2, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

A Peace of Mind

There are some incidents and accidents in life when you are so grateful for help you didn’t know you would need: a plumber when that pipe broke; the electrician that returned your dryer to working order; a lawyer for the time you were wronged. So when my sister’s Alzheimer’s became too much for In-home care, there came A Place for Mom. With compassion and knowledge, helpful emails and an array of choices based on location and cost, they assisted me in narrowing down 7, then 4 and finally THE ONE: Chapman Manor. From the first phone call with [name removed], the marketing director, to my interview with her which included a thorough tour of the facility, I was very impressed and pleased. This was going to be a place for my sister and provide a tremendous peace of mind! The staff, especially [name removed], are both professional and highly skilled at what they do. With the recent hurricane, some extra staff stayed overnight to ensure the safety and comfort of the residents.

Anonymous

Assisted Living

Family/friend

September 3, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Hoping for improvements - need more staff

There has been a lot of staff turn over in all positions and that they currently are short on care givers. They need a friendlier activities coordinator and better food recipes.

Anonymous

Assisted Living

Family/friend

August 23, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Review for Chapman Manor

The caregivers are very nice to my husband and seem genuinely fond of him. Even though there is not an RN on staff I keep him here because they treat him so kindly.

Teri S

Assisted Living

Family/friend

July 6, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
5.0

Sadly down hill

Mom has been there since summer of '22 under American House, huge staff turn over since the sell to Chapman Manor. The maintenance guy does nothing apparently, as we have done most of the repairs on our own, as it was left in disrepair after many repair requests were ignored (plumbing, closet and window leaks). Now I heard the terrible maintenance guy quit..good BYE! Some staff actually truly care and spend time with the residents, like [name removed] and [name removed] in the lunch room, while others just show up to collect $. Sad we come 1-2 times a week for 2 years and the front desk staff don't recognize us or even know who our mom is...Come on! Yes, Chapman House is fixing up inside with new paint and floors, to increase sales my guess. However, look up...the roof, flashing blown, windows leak, etc... The physician assistant, never follows up with us, mom has had a sore throat for over 2mos now...they say she is fine...what the? Raspy voice isn't a clue. Yes we are involved and care about

Anonymous

Assisted Living

Family/friend

June 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
3.0

chapman manor review

The location of Chapman Manor community is great. Lots of shade to enjoy the outdoors. They are installing new floors as they promised. The staff encourage the residents to participate in the activities

Susan K

Assisted Living

Family/friend

February 23, 2024

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Comforting

Ephesians 6: 2 , “Honor your father and your mother” is the first command with a promise”. Not being able to physically care for mom 24/7 has been a challenge, finding a place for mom has answered our prayer. Chapman Manor made this transition as comforting and understanding as possible, they took the time to explain what we didn’t understand, their insight as to how to take care of mom was outstanding, they are patient and kind with her. Mom is very comfortable with her care, the staff make’s sure she is doing ok, and have called us if they felt there was an issue.

Maria

Assisted Living

Family/friend

December 13, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Great overall facility and staff

Chapman Manor is a great place, i love it. Dad well cared for. Not sure about the activities. Rated a 3 just because I'm not really sure what memory care does or can do but everyone is great! NO complaints

Anonymous

Memory Care

Family/friend

November 9, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
3.0

BEWARE !

Make sure you read current reviews on Chapman Manor. NEW ownership and management are terrible. Most all of their staff ( who were greatwhen it was AMERICAN HOUSE ) have left or were let go. Most times not enough staff to help residents and management always full of excuses. Our recommendation is do not put your love one here .Much more could be said.

Veterans Advocate - Caregiver

Assisted Living

Family/friend

June 6, 2023

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

Three days is all it took for my family member to break a Hip!

Our 80 year old veteran was a resident at American House. Grace Manor at Morton Lake group purchased American House and took over on [date removed]. Three short days later (on Memorial Day) our 80 year Old veteran fell in their lobby and shattered his hip. He is now bedridden. THREE DAYS! That's it! THREE DAYS under management that is non-existent. If you put a family member here be sure of what you're getting yourself into. This went from a great place for residents to a non monitored, short staffed, non-caring facility. Asked for the video of the fall so the VA could review the side and force in which out Veteran fell and was told by the Director that is the VA wants to see the video "they can get a warrant". What are they hiding from?

Chapman Manor

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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