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Charlwell House

305 Walpole St, Norwood, MA 02062

For more information about senior living options:
(866) 374-4058
3 reviews
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Charlwell House
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Catherine McDonough

Family/friend

5.0 out of 5 stars

Best decision ever

This facility is wonderful. Everyone is so kind and professional My mom was here for 2 weeks after a bout with the flu. She’s 88 and couldn’t walk 2 steps now she can and is climbing 12 stairs at a time. They worked her like a dog and she’s got her life back. I can’t say enough about this place. She particularly liked [name removed] but they all treated her like family. She will miss all her new friends. The food was great too. It’s done in house now they got rid of the old food service which I guess was awful. It was tough putting my mom her but she wouldn’t have regained her strength without these people. Thanks

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Charlwell House

Charlwell House in Norwood, MA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes

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Reviews

for Charlwell House

Overall Experience
2.2
Cleanliness
2.7
Friendliness
2.5
Care Services
2.3
Staff
1.0
Activities
2.8
Value for Cost
2.8

A Place for Mom has scored Charlwell House with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Charlwell House has 3 reviews with an average "overall experience" of 2.2 out of 5.

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1-3 of 3 reviews

Last Updated: 2/5/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Laura G

Nursing Home

Family/friend

February 5, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
1.0
Care Services
1.0
Staff
1.0

This place sucks

I was there one night one night too many they had no idea how to use my feeding tube and no pump actually maintain it. How do you like that or even give me water explaining over flushes but keep my tube from clogging up also keeps me hydrated I was dying of thirst, the outlet by my bed didn't work I had no bedside table. My roommate was in the hospital when I came and they left the food they are for days. That she had been eating. The bed was smaller than a Hospital car and less comfortable. I received absolutely no therapy and saw no therapy being given. I left at midday no one was stressed. I never received my morning medication or my night medication.

Catherine McDonough

Nursing Home

Family/friend

February 28, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Best decision ever

This facility is wonderful. Everyone is so kind and professional My mom was here for 2 weeks after a bout with the flu. She’s 88 and couldn’t walk 2 steps now she can and is climbing 12 stairs at a time. They worked her like a dog and she’s got her life back. I can’t say enough about this place. She particularly liked [name removed] but they all treated her like family. She will miss all her new friends. The food was great too. It’s done in house now they got rid of the old food service which I guess was awful. It was tough putting my mom her but she wouldn’t have regained her strength without these people. Thanks

Anonymous

Nursing Home

Family/friend

February 16, 2014

0.5 out of 5 stars
Cleanliness
1.0
Friendliness
1.5
Value for Cost
0.5
Care Services
1.0
Activities
0.5

Charlwell House - NOT the place for your family member with dementia or Alzheimers disease.

Avoid this facility at all cost for placement in the so called Dementia - Alzheimer care unit. Poor management and lack of accountability among the nursing staff. Upon entering the lock-up unit, one is consistently greeted by varying body waste aromas; it's repulsive. Overall, this facility is an institutional 'warehouse'....ill maintained inside, but that is NOT the case outside. There is limited resident exercise (indoor and outdoor), minimal specialized activities, extremely limited social engagement, unless you are willing to visit your family member on a regular bi-weekly basis or more if necessary. Frequent occurrences - outbreaks of patient urinary tract infections due to lack of frequent changing; often the entire facility experiences shut downs for access from visitors because of viral episodes. Another comment: there is heavy use of anti-psychotic medications for alleged undesirable behaviors. The residents are afforded little to no dignity, respect, patience, compassion and proper daily care. I doubt seriously if the nursing support staff, those who provide the daily direct care are proficient in English and/or receive educational updates/training in the care for this group of individuals. The overall ambiance is morbidly depressing. Folks are either in bed or sitting in chairs; discourage folks, those who are ambulatory from movement within the hallways. Preference is for residents to either sit in a chair for long periods of time or spend time in bed. Chair and bed and be bored. Bedtime commences at 6:30 PM, no snacks, no beverage. Food menus lacks luster. There are far better facilities within the area, which may require additional time to commute. Believe me, it's worth the extra 10 - 20 minutes, knowing that your family member is WELL CARED for in all aspects of their life. I truly feel sorry for all of the folks who currently reside in the Dementia - Alzheimer lock-up unit.

Charlwell House

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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