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Chateau at Bothell Landing

17543 102nd Avenue Northeast, Bothell, WA 98011

For more information about senior living options:
(866) 374-4058
13 reviews
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  • 5 star
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  • 3 star
    0%
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Chateau at Bothell Landing
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Barbara S.

Family/friend

5.0 out of 5 stars

They saved my mom

Excellent place!! I love it and my mom loves it too. We learned about the Chateau when we went to a function at the Northshore Senior Center with our mom. At first I read the old reviews on this site and was hesitant because of the negative things people said. But I decided to check into it for myself. We took our time and toured places in Bothell and in Woodinville. We ate lunch, talked to other family members and current residents and were invited to attend an activity or come back for a meal on our own at any time which we did. In comparison to the other retirement communities in the area, this one stands above all others. My mom moved in and has been living at Chateau for 6 months. I am still blown away by everything they do on a daily basis for the residents and family members. The staff is so kind, professional, informed and responsive to any and all needs. They have such positive energy. The people at the Senior Center told us about Chateau and gave us the Marketing Directors names. They both knew what is going on with my mom and made it very smooth for us. They took the stress out of the move by preparing us and my mom for the move. One day my mom said something concerning to an employee. It wasn't "what" my mom said, but it was "how" she said it. She apparently slurred her words. The employee who was not in nursing immediately told the nurse in charge. The nurse assessed my mom right away and had 911 take her to the ER. It turned out she was having a stroke. She received needed medication to help stop the problems the stroke could have caused. They care about their residents and I am so thankful for everything they do. We are so happy we chose Chateau at Bothell Landing. It means the world to us to have my mom in such a great place. I don't feel like my mom is in a place for "old people". The people who live their have fun and it shows in all that they do.

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Chateau at Bothell Landing

Chateau at Bothell Landing in Bothell, WA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living


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Reviews

for Chateau at Bothell Landing

13 reviewsWrite a review
Overall Experience
3.2
Cleanliness
3.5
Friendliness
3.3
Care Services
2.4
Activities
2.5
Value for Cost
3.2

A Place for Mom has scored Chateau at Bothell Landing with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Chateau at Bothell Landing has 13 reviews with an average "overall experience" of 3.2 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 4/9/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Barbara S.

Memory Care

Family/friend

April 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

They saved my mom

Excellent place!! I love it and my mom loves it too. We learned about the Chateau when we went to a function at the Northshore Senior Center with our mom. At first I read the old reviews on this site and was hesitant because of the negative things people said. But I decided to check into it for myself. We took our time and toured places in Bothell and in Woodinville. We ate lunch, talked to other family members and current residents and were invited to attend an activity or come back for a meal on our own at any time which we did. In comparison to the other retirement communities in the area, this one stands above all others. My mom moved in and has been living at Chateau for 6 months. I am still blown away by everything they do on a daily basis for the residents and family members. The staff is so kind, professional, informed and responsive to any and all needs. They have such positive energy. The people at the Senior Center told us about Chateau and gave us the Marketing Directors names. They both knew what is going on with my mom and made it very smooth for us. They took the stress out of the move by preparing us and my mom for the move. One day my mom said something concerning to an employee. It wasn't "what" my mom said, but it was "how" she said it. She apparently slurred her words. The employee who was not in nursing immediately told the nurse in charge. The nurse assessed my mom right away and had 911 take her to the ER. It turned out she was having a stroke. She received needed medication to help stop the problems the stroke could have caused. They care about their residents and I am so thankful for everything they do. We are so happy we chose Chateau at Bothell Landing. It means the world to us to have my mom in such a great place. I don't feel like my mom is in a place for "old people". The people who live their have fun and it shows in all that they do.

chronicles

Memory Care

Family/friend

October 19, 2017

1.5 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
1.5
Care Services
1.5
Activities
1.5

concerned for those who live at Chateau

My mom lived at Chateau Bothell for 3 years and my daughter worked there for one. There was constant turnover of management, assisted living also had lots of turnover. mistakes were made several times on delivery of meds. Once the wrong thing was brought, and often they were delivered up to 2 hours past schedule. Once a nurse on duty told me she would call 911 if I didn't come and take my mom to the emergency room-even though I was fully involved and aware of her condition and knew she was ok. I took it as a threat. I have several friends who still live there and they have been ignored, told by the director that they can move if they aren't happy. He swore at one of them! One of them asked the maintenance man for a hand-up (he just needed help standing after kneeling on the floor for a while) and the guy said no. Said he could call 911 but wouldn't help. My friend stayed on the floor until he could get himself up. Another friend has her husband in memory care (which is very expensive) and at one point told her she had to hire a personal aid for him. What are they paid to do? I feel the general attitude of the staff is that they tolerate the residents and maybe humor them. But they don't really care or respect them.

Helen Stewart

Memory Care

Family/friend

October 12, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0

Nice place

My mom has lived there for over 6 years. The food in the bistro and the brick are excellent. Staff is very friendly, lots of activities, central to services, shopping, doctors. It's not perfect of course, no place is but she loves it there, has many friends. The people in memory care have planned activities. They are never super happy places but i think the Chateau does an overall good job

Anonymous

Memory Care

Toured community

April 4, 2017

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful but too far

Chateau at Bothell Landing was a gorgeous community! It's definitely a good option for families in Bothell. We felt it was too far from us and would make visiting difficult.

Avoid

Memory Care

Family/friend

April 28, 2016

1.5 out of 5 stars
Cleanliness
1.5
Friendliness
1.5
Value for Cost
1.5
Care Services
1.5
Activities
1.5

Frequent turnover of Ex Dirs

Chateau at Bothel Landing has had six (6) different Executive Directors in less than three years. The owerner of this "family owned and operated" facility has no family members in upper management roles.

Anonymous

Memory Care

Resident/client

March 1, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

19 items of non- compliance with state regulations

As a resident, we just learned that a resent license inspection by the state resulted in 19 items of Non-compliance. Think again if you like this place!

Skip Tomalu

Memory Care

Resident/client

October 17, 2014

3.5 out of 5 stars
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5

Nice facility but....

This is a nice facility that caters to the needs of independent, assisted living and memory care individuals. I don't recommend this place for memory care since that area seemed lifeless with residents just sitting in front of a TV and no real activities going on. The memory care staff seemed uninspired and just went through the motions. The list of activities available for independent and assisted living seniors seemed very robust which was in stark contrast to what was in memory care. Since the corporate office is so close I wonder just how involved they are or if they really understand senior care. Family owned business with many executive positions held by family members.

Bill Led

Memory Care

Family/friend

January 17, 2014

0.5 out of 5 stars
Cleanliness
2.0
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Worst place to work! It is not for em...

Worst place to work! It is not for employees that have a heart and care a lot. The employees have been discriminated and used, besides the low pay. This place from inside out is rotten. It is really sad actually, especially for the tenants. To expensive to live in too. Most of the food served is tasteless and cheap. I wont recommend Chateau At Bothell Landing to my grandparents or anyone else. This is the absolute truth. Think twice, before start to work or live there.

Karen

Memory Care

Toured community

July 26, 2013

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

They're fantastic - the facility is m...

They're fantastic - the facility is more modernistic but the decor is incredible. It's right across the street from the Bothell Senior Center (there's a pancake breakfast every Saturday morning) and it's 3 blocks from downtown Bothell. The only thing that kept us from moving in here was that they didn't have an opening until December. They have an internal transfer service that gives people who already live in a sister community priority for rooms in any other community there.

A Place For Mom Customer

Memory Care

Toured community

June 14, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

The perfect place. Just no...

The perfect place. Just not sure we can afford. Will continue to tour, but LOVE this place!

A Place For Mom Customer

Memory Care

Toured community

June 9, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Next to Senior Ce...

Next to Senior Center and shops downtown Bothell. Also has pool and theater in-house. Mom would love this! Plan to check out next weekend. Drop by OK but may schedule anyway.

A Place For Mom Customer

Memory Care

Toured community

May 16, 2013

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

Too large a facility. Too d...

Too large a facility. Too difficult to get around with a walker. I think mom would get lost here.

A Place For Mom Customer

Memory Care

Toured community

December 28, 2012

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Top of the list.

Top of the list.

Chateau at Bothell Landing

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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