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Ciel of Long Grove

1190 Old McHenry Rd, Long Grove, IL 60047

For pricing & availability:
(866) 374-4058
9.2
Review score
52 reviews
Add review
9.2
Review score
52 reviews
  • 5 star
    57%
  • 4 star
    27%
  • 3 star
    8%
  • 2 star
    2%
  • 1 star
    6%
See all reviews
8.7
Review score
407 reviews
11 facilities
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Ciel of Long Grove
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Ciel of Long Grove community exterior
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street view of Ciel of Long Grove

Anonymous

Child of resident/client

5.0 out of 5 stars

Review for Ciel of Long Grove

It's very light and bright and all the apartments have a small patio or balcony. My mom is moving there so yes would recommend

Read all reviews

Ciel of Long Grove

Ciel of Long Grove is a highly rated, pet-friendly assisted living and memory care community for seniors in the greater Chicago area. Our trained caregivers have experience working with seniors who need varying levels of care. They are always available to offer friendly, personalized services that make every resident feel welcome and at ease. For our assisted living residents, we provide top notch amenities and services through our life enrichment program. Our staff, including nurses, are available 24 hours a day to help with bathing, dressing, grooming, mobility and medication maintenance. We only provide the services each resident requires so they can maintain their dignity and independence. For our memory care residents, our purpose-built community caters directly to their specific needs. We meet with each resident to create a care program and personal profile that helps our caregivers get to know their personal history and needs. This helps us provide the best amenities and services to suit their personal needs while allowing them to thrive. Our cozy dining area features freshly prepared, delicious meals as well as assistance as needed. Our social programs help engage memory and brain stimulation while making each day fun.

Senior living options offered

  • Assisted Living
  • Memory Care

Ciel of Long Grove

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Ciel of Long Grove

9.2 out of 10
Review Score52 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.5
Care Services
4.2
Staff
4.3
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored Ciel of Long Grove with 9.2 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Ciel of Long Grove has 52 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 52 reviews

Last Updated: 10/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

October 7, 2025

5.0 out of 5 stars
Verified Review

Review for Ciel of Long Grove

It's very light and bright and all the apartments have a small patio or balcony. My mom is moving there so yes would recommend

Anonymous

Independent Living

Resident/client

August 26, 2025

4.0 out of 5 stars
Verified Review

Great Activity Leaders

Food is being revamped (thank goodness) Activities staff are great Dining servers are in training and have challenges sometimes

Cynthia

Assisted Living

Family/friend

June 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Wonderful community

Everything would received 5 stars except for the food, I'd say 4+ but that may be due to our loved ones dental issues. The dining staff does try very hard to accommodate everyone, and the few meals I ate with our loved one were good.

Dario C

Memory Care

Family/friend

June 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Clean, organized, helpful staff

We selected Ciel after visiting three other facilities in the area . Very impressed with the facility. Modern, well maintained, very clean. Seems well managed and organized. The staff has been helpful and responsive.

JT

Assisted Living

Family/friend

May 2, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
2.0

Clean and caring memory care facility

Shuttle service, salon , dr visits all the other extra logistics for life stuff is what stuck out over other places.

Anonymous

Assisted Living

Family/friend

December 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Clean and safe space

Nursing team is nice, but speed of service request can be better. Shuttle service and maintenance provide standout customer service. Coordinate with therapy vendors or service have been poor and slow. Dining can be improved and providing a menu for family to see, offering up alternate choices. Seems like everyone gets the served same. Food quality can be better as well. Overall clean and safe space that I feel is the right choice for my dad.

Angela F

Assisted Living

Toured community

October 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Moving Aunt and Uncle From Florida

My husband and I were going to move his aunt and uncle back to Illinois from Florida. My husband's uncle had already spoken to Ciel in Long Grove and wanted us to go tour the facility. We knew we wanted to move them to this facility the moment we walked in the front door, and our feelings were confirmed when we met with the Sales Counselor, the Executive Director, and eventually the Director of Resident Care. We had many, many roadblocks in trying to get our aunt and uncle here, and these women were with us every step of the way, going above and beyond. Unfortunately our aunt and uncle both passed away-one month apart-before we could bring them back home to Illinois. The respect and compassion with which we were treated during this time is unsurpassed. We were never treated as "clients", but always as "family". I cannot say enough good things about this facility, and I would definitely recommend Ciel of Long Grove to anyone who may be looking for an assisted living facility.

Serena I

Memory Care

Family/friend

October 10, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Care Services
1.0
Activities
2.0
Staff
1.0
Meals & Dining
1.0

Stay away

The worst facility I have ever dealt with! I wrote a review on Google and they deleted it.. so that just shows you how much stuff they put under the rug! Don't take your loved ones here! The management doesn't decipline there employees and let them do whatever they want.. Anytime you have a concern they have a excuse and try to shut you up from advocating for patients.

Diane W

Assisted Living

Toured community

September 19, 2024

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

A Lovely Facility in a Convenient Location

The facility is beautifully furnished and well maintained. The staff was very friendly and knowledgeable, too. We ended up at another facility that was closer to more family members but we would have been very satisfied living here.

Mrs.Luna

Assisted Living

Family/friend

September 17, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Haven of Compassion and Care

I am beyond grateful for the exceptional care and support my mother has received at Ciel. From the moment she arrived, it was clear that this community is dedicated to creating a nurturing and vibrant environment for its residents. The staff at Ciel truly go above and beyond. They are not only skilled and professional but also genuinely compassionate. Each member of the team—from the caregivers to the administrative staff—approaches their role with kindness and dedication. It's evident that they truly care about the well-being and happiness of each resident. I would like to give a shout out to [name remove] , the executive director who always goes above and beyond with getting back to us on questions or things we need. I also want to recognise [name removed], care giver. She is always right there to provide care quickly and [name removed]is also always right there when we need her. I would recomend this community based on staff, value and community overall.

Anonymous

Memory Care

Family/friend

September 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our family experience

5,for all of them. It was a really nice place, good experience for all of us, and mom was there only 2 months. We would absolutely recommend this community to other families based on the experience we have had

MB

Assisted Living

Family/friend

September 6, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Place for your Loved Ones

The staff is so friendly and inviting every time I visit. The community is very clean and always smells good. I love all the amenities Ciel has for their residents, that you don't need to go any where else unless you want to. I have tried the food and it's amazing! The Nurses and Caregivers are amazing too and are very attentive to the residents and their needs.

J B

Assisted Living

Toured community

August 29, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent community

Long Grove is a beautiful, clean community that has amazing, caring team members. If you are looking for senior living, this is the community for your loved one. The food is out of this world, the programming is excellent and the care team is thoughtful and loving to the residents.

Anonymous

Assisted Living

Family/friend

April 17, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Great staff

Only complaint is quality of food. Kind staff, clean facilities.

Anonymous

Assisted Living

Family/friend

January 31, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Recommended

Staff is really pretty friendly. However, one needs to look up from their phone to see what's happening around them. My daughter passed them several times and they never looked up to see what was going on. Housekeeping is pretty good. The place is clean. If you see something that needs attention, they are quick to respond. Communication with the family is pretty good-no complaints. The move in process was fairly simple-have a checklist! They need to get the Life Loop app working. This was a selling point as though it was already available and it wasn't. Also, they desperately need a welcome packet. I would recommend Ciel. They are overall very responsive and dedicated to helping the transition with the resident and their families.

Anonymous

Memory Care

Family/friend

November 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Ciel of Long Grove Review

The caretakers were always nearby. My mom did NOT have a fall while she lived there which I thought would probably happen. They kept her clean and groomed.

M.A

Assisted Living

Family/friend

June 2, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Awesome!

My mom moved in here and she is thriving! She loves it! She gets to go on the bus and go to different outings and just loves the food! Such a great place! The staff are very nice! They have wonderful court yards!

Bella

Assisted Living

Family/friend

May 30, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Haven of Care and Comfort

Harbor Chase of Long Grove surpassed all my expectations with its exceptional care and welcoming atmosphere. The staff's warm smiles and genuine concern instantly made me feel at home. Their outstanding facilities combine spaciousness and comfort with functional design. What sets Harbor Chase of Long Grove apart is their commitment to personalized services and activities. They offer a diverse range of programs, from wellness classes to recreational activities, ensuring each resident can thrive and enjoy a fulfilling lifestyle. The dining experience is delightful, with a menu that caters to diverse dietary needs and preferences. The chefs create flavorful and visually appealing meals, fostering socialization and meaningful connections in communal dining areas. The administration is highly professional and attentive, working closely with residents and families to ensure personalized care plans and a strong sense of community.

Donna B

Memory Care

Toured community

May 26, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Beautiful facility and wonderful staff

I and my sisters toured the facility recently as we looked for the extra help we are going to need for our mother. This facility was beautiful. Incredibly clean and bright and cheerful. The staff we met with were kind and loved what they do. We spoke to other family members of residents as we were leaving and they were so happy with care that their loved one receives. We are so happy that your facility was recommended to us and are so grateful for all the help moving forward and getting everything in order. Thank you to the staff for answering our 100 questions.

Michelle H

Assisted Living

Toured community

May 16, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful!!!!!

I toured here with the sales director and it was so so nice! I thought it was a 5 star hotel when I walked in there! Too bad my mom took a turn for the worst and past away. I would highly recommend!!!!

Ciel of Long Grove

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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