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Coles Supportive Living

7419 S Exchange, Chicago, IL 60649

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(866) 374-4058
6.0
Review score
10 reviews
Add review
6.0
Review score
10 reviews
  • 5 star
    60%
  • 4 star
    20%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    20%
See all reviews
7.6
Review score
481 reviews
14 facilities
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Coles Supportive Living
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Alyssa James

Family/friend

4.5 out of 5 stars

I recommend Coles Supportive Living to relatives concerned about their loved ones well being. I went there as my last resort when really it should have been my first. One of the staff members by the name of [name removed] accommodated my aunt and I around the facility making us feel at home. Being a concerned relative with all of my questions and requirements he was more than patient with me and made sure I got all the answers I needed. Right away he moved my aunt in and to this day I can call and check on her and get the same courtesy as I did on the first day.

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Coles Supportive Living

Coles Supportive Living has been selected by the Illinois Department of Aging as one of the few Senior Care Facilities to be included in the State of Illinois Supportive Living Program.

Coles Supportive Living Facility strives to promote dignity and independence for Seniors where a state-of-the art environment exists with safe and comfortable surroundings. We strive to meet the needs of our residents by providing quality services and support.

Supportive Living Facilities were created to provide a safe, comfortable, and supportive living environment for Seniors offering the highest level of service and experience while maintaining the individual's independence.

This program was developed to provide lower-income seniors and seniors with disabilities as an alternative to nursing home care. Assisted Living, or as the State of Illinois calls it Supportive Living, is now an option for all seniors, not just the wealthy.

Depending on your financial position and health status, if you qualify Medicaid will reimburse Coles Supportive Living for the cost of Assisted Living care. The program combines apartment style living with personal care and other services. You can live independently; take part in your own decisions while receiving the personal care and attention you require.

Senior living options offered

  • Assisted Living

Coles Supportive Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Coles Supportive Living

6 out of 10
Review Score10 reviewsWrite a review
Overall Experience
3.9
Cleanliness
3.9
Friendliness
3.9
Care Services
3.7
Staff
3.0
Meals & Dining
2.5
Activities
3.7
Value for Cost
3.9

A Place for Mom has scored Coles Supportive Living with 6 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Coles Supportive Living has 10 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-10 of 10 reviews

Last Updated: 1/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Carol Reed

Assisted Living

Family/friend

January 25, 2025

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Bad

On [date removed], my daughter reached out to me, sharing that my brother [name removed] had informed her about our father's fall at Grand Regions Assisted Living Home and his transfer to the hospital. I promptly called them for details. They had already contacted 911, so I swiftly sent my nephew,[name removed], and my husband, [name removed], to the nearest trauma hospital. Sadly, he wasn't there, which prompted me to call 911 myself. I later learned they had chosen Southshore Hospital, which felt unexpected. When my nephew and husband finally arrived, they found my father with significant injuries to the right side of his face, swollen eyes, a gash needing stitches, and multiple fractures. He also had bleeding in the brain and was eventually moved to the University of Chicago Hospital. During our conversation, he recounted an alarming incident where he claimed two nurses had assaulted him, leading to a frightening scene when he regained consciousness. Determined, my nephew and I visited his

Anonymous

Assisted Living

Resident/client

November 18, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Toured and interest in exercise facility

The tour was prompt, informative, professional, and friendly.

ALMA B.

Assisted Living

Family/friend

February 24, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

NIGHTMARE

This is not a place for your pets let alone for a loved one; I allowed them to move my sister-in-law there last year and it was the worst facility she had been in; she lost 15lbs in the two months and 5 days of her stay; the worst food, the worst nursing staff--do not take your love one to Coles.

Jaleesa

Assisted Living

Family/friend

August 31, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

The Best By Far

My Mom and I Love This Place. Now I don’t have no worries when I can get home fast to her. Thanks :)

Cadora Rose

Assisted Living

Resident/client

August 21, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

This is a really clean and well ran establishment!

Alyssa James

Assisted Living

Family/friend

August 12, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

I recommend Coles Supportive Living to relatives concerned about their loved ones well being. I went there as my last resort when really it should have been my first. One of the staff members by the name of [name removed] accommodated my aunt and I around the facility making us feel at home. Being a concerned relative with all of my questions and requirements he was more than patient with me and made sure I got all the answers I needed. Right away he moved my aunt in and to this day I can call and check on her and get the same courtesy as I did on the first day.

Princess Johnson

Assisted Living

Family/friend

November 14, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
5.0

These are people who care

Through a referral I found Coles Assisted Living for my brother. He has been there since August 2017 and seems to be adjusting very well. [Removed] and her staff truly care about the people there and they walked with us through every step in getting my brother settled in. My brother was in another facility and it was pretty horrible, the conditions were deplorable and now he is thriving, from the positive energy and interaction with the staff and other residence. I am truly thankful to [Removed] for giving my brother the opportunity to become a part of the Coles family. Keep up the great work!

Anonymous

Assisted Living

Family/friend

April 24, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

We Are Getting Good Feedback

My mom is doing fine living in this community. They are able to provide good care that she needs and calling me to keep in contact. My mom like her meals that are served to her. The activities are good enough for her to like and join in. I would recommend this community to my close friends in need.

Anonymous

Assisted Living

Family/friend

January 30, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Still Adjusting a Bit, But Overall A Good Facility

My mother is still adjusting to this community a little bit, but it is a nice place. I do a have my minor concerns, but overall she is in goods. I do need to know what they are supplying her with. She is always asking for extra money to buy things, and she is on a set income. It is a very clean community, they do a great job with the cleanliness of the facility. The staff is very kind, and helpful. They are providing her with great care, and I would recommend this community.

Anonymous

Assisted Living

Toured community

October 25, 2016

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Beautiful facilities! Excellent feedback on services! Great Staff! I'm Sold!

Coles Supportive Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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