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Comfort Care Home Care Assistance - Grosse Pointe

18150 Mack Ave, Grosse Pointe, MI 48230

For services offered:
(866) 374-4058
4.1
Review score
34 reviews
Add review
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Comfort Care Home Care Assistance - Grosse Pointe
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Comfort Care Home Care Assistance - Grosse Pointe
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Jennifer

Child of resident/client

5.0 out of 5 stars

Great ownership

The owner was great at listening to our needs and matching us with a great caregiver. I would highly recommend their home care services to anyone looking.

Read all reviews

Comfort Care Home Care Assistance - Grosse Pointe

Comfort Care Home Care was founded on the belief that the highest quality of life for seniors is possible in the comfort of their own homes, with a little visiting support. The dearth of home care solutions in our area at the time drove us to fill a much-neglected gap in the senior care market. We also provide services to people recovering from an accident or recent hospital stay. If you need a little help at home to thrive in your daily life, we can provide that. Caregiving is built on a foundation of trust, so we screen our prospective employees thoroughly before placing them in a client’s home. As a family-owned company, we are able to minimize overhead costs and maximize the value of services we provide to families and loved ones.

Company Services

We work with you and your loved ones to create a personalized care plan catered to your schedule and needs. Our care begins with a free consultation to assess your situation. Comfort Care Home Care offers solutions for an array of care needs and intensities. Even if you only need a helping hand with groceries once a week, we can assist you. Our caregivers are matched...

Senior living options offered

  • Home Care

Comfort Care Home Care Assistance - Grosse Pointe

Pricing

Total costs depend on select services and the level of care needed

Base fees

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*Prices quoted are hourly charges and are provided by the agencies themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak to an expert advisor to learn more.

Reviews

for Comfort Care Home Care Assistance - Grosse Pointe

4.1 out of 5 stars
34 reviewsWrite a review
Overall Experience
4.1
Friendliness
4.2
Care Services
4.1
Value for Cost
4.0

Filters

1-20 of 34 reviews

Last Updated: 9/5/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

September 5, 2025

2.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0

Comfort Care Home Care experience

What we like the most - ease of paperwork, evaluation process. Areas of opportunities - scheduling, aid training (patient engagement, responsiveness, schedule changes to provider).

Anonymous

Home Care

Family/friend

July 28, 2025

1.0 out of 5 stars
Verified Review
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0

Review for Comfort Care Home Care Assistance - Grosse Pointe

The overnight staff was irritated that my father with brain and lung cancer and prostate issues, was "up all night". That was the reason we hired them, not for them to sleep. They said a man with frontal lobe cancer was "mean". Yes, emotions are controlled by your frontal lobe. The admins argued with the not ill partner about whether her staff had actually shown up and they tried to bill for hours not staffed.

Anonymous

Home Care

Family/friend

July 18, 2025

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0

Care for My Precious Mom

The administrative staff and caretakers are very responsive, caring and informative.

Anonymous

Home Care

Resident/client

April 30, 2025

2.0 out of 5 stars
Verified Review
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0

Frustrated.

Generally at two. This is because they did not do what was needed, and they simply repeated what I already had someone hired to do also the times that they came were not necessarily the times that I needed them but rigid times that they had to be at my house. When they left, they left a lock box on one of my doors that I could not get off and it took me several calls and someone to finally take the lockbox off, and there was no key in it, which there should have been meaning that the last person working at my house now has a key for that house, which I no longer live in and I assume the new people that have moved there have changed the lock . Generally speaking, it was the rigidity of hours and high price for the time that they did spend at my house.

Kathy

Home Care

March 31, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Friendly and caring staff

Mom's caregiver is great. Even my siblings love her! Easy to get ahold of by phone and yes, we would recommend Comfort Care Home services to other families who may need them for their loved one.

Jennifer

Home Care

Family/friend

March 28, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Great ownership

The owner was great at listening to our needs and matching us with a great caregiver. I would highly recommend their home care services to anyone looking.

Anonymous

Home Care

March 17, 2025

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0

Comfort Care Home Care Assistance - Grosse Pointe review

The bosses were easy to talk to and quick the respond to phone calls or emails.

Dwayne A

Home Care

Family/friend

February 20, 2025

5.0 out of 5 stars
Verified Review

Very accommodating

They are very accommodating in sector changes and things like that. Caring, cleaning, cooking has been top-notch. The workers treat my aunt like family.

Lydia A

Home Care

Resident/client

February 18, 2025

4.0 out of 5 stars
Friendliness
4.0
Value for Cost
4.0
Care Services
5.0

Care at home from Comfort Care

Our current caregivers have been wonderful. They are loving and caring and knowledgeable. They are always with a smile. They are always willing to let my mom be herself, while still keeping her safe.

Anonymous

Home Care

Family/friend

December 5, 2024

4.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0

Review for Comfort Care Home Care Assistance - Grosse Pointe

I would recommend them to other people. I think the people that work there they were so nice intelligent that's why I went with them. I am very satisfied with Comfort Care they did a great job for us

Tina T

Home Care

November 14, 2024

1.0 out of 5 stars
Verified Review
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0

Left without a caregiver

I have to tell you it started out pretty good. Unfortunately, as the result of them terminating the caregiver we were left high and dry for about 2 months leading us to move to another company.

Walter

Home Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Comfort Care Home Care

We had a positive experience with Comfort Care Home Care of Grosse Pointe. It was an excellent value and the staff were easy to communicate with.

Mary G

Home Care

Family/friend

September 6, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Outstanding service and caregivers

Mom has Alzheimer's, and the caregiver always does their best to get my mom motivated and to eat properly. All of the caregivers we have had through them are great. We are grateful for Comfort Care.

Brad

Home Care

Family/friend

August 2, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0

Friendly and caring staff

What we like the most about Comfort Care is the live in care and we would definitely recommend their services to other families.

Christina Drobny

Home Care

July 11, 2024

5.0 out of 5 stars
Friendliness
2.0
Value for Cost
4.0
Care Services
5.0

Great service

This facility has been great. They send me a healthcare worker named [name removed] and she has a godsend. Goes above and beyond! So happy to have her. Everyone I've talked to has been very friendly and responsive

Dwayne

Home Care

Family/friend

April 8, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Recommended

On first visit, the scheduler and owner came out and interviewed us for our needs. They stuck to the plan and the billing was also very simple. Easy invoices to send to my long term care provider. All the caregivers were very nice and always a few minutes early daily. The owner/staff send me monthly schedules and let me know if anyone was going to be late or couldn't make it. My aunt/uncle were very happy with the care and feel connected to them. I would recommend them to others as I feel the job they are doing is great and helps the family immensely.

Richard O

Home Care

Family/friend

February 19, 2024

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Highly recommend

[name removed] has successfully 'won over my mom' who admittedly was a very difficult oldster prior to [name removed]'s patience, understanding, humor, and conscientiousness. We couldn't be happier with her being mom's caregiver.

Robert G

Home Care

Resident/client

January 19, 2024

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0

Our experience

It would be nice to have same 1-2 people caring for me. Over 10 weeks they keep assigning new ones who need to be trained on how to care for me. One is very good another was terrible and not welcomed back. Not all staff are trained on hoyers. Seems to me they could train them but they don't. Scheduling is a problem. They call when someone can't make it about 1-2 hours after they are supposed to be here and can't find a sub. So since I'm non weight bearing I can't get out of bed. Real problem.

Anonymous

Home Care

Family/friend

September 19, 2023

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0

our families experience

What we like the most about the Comfort Care Home Care service of Grosse Pointe is that the office staff is responsive. However an improvement that they could make, could be with the staffing consistency.

Bonnie

Home Care

Family/friend

August 28, 2023

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Review for Comfort Care Home Care Assistance - Grosse Pointe

They were prompt, and provided everyone/ everything we needed. Friendly, likable staff. We started with 24 hour care! Great at communication, cleaning, laundry, cooking & most of all excellent care for mom. We would highly recommend them to anyone & everyone.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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