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Comfort Keepers of Columbus, OH

5761 Chandler Street, Columbus, OH 43214

For more information about home care options:
(866) 374-4058
3.0
Review score
2 reviews
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Comfort Keepers of Columbus, OH
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Comfort Keepers of Columbus, OH
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Comfort Keepers of Columbus, OH

Comfort Keepers of Columbus, OH in Columbus, OH is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Home Care


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Reviews

for Comfort Keepers of Columbus, OH

3.0 out of 5 stars
2 reviewsWrite a review
Overall Experience
3.0
Friendliness
3.0
Care Services
3.0
Value for Cost
3.0

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1-2 of 2 reviews

Last Updated: 5/3/18

Overall Experience
Date Submitted
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Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Home Care

Family/friend

May 3, 2018

3.0 out of 5 stars
Verified Review
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0

Not trained for demetia care/poor communication

We hired Comfort Keepers for 24/7 care for our mother b/c we are out of town and Mom lives in her home alone. She has Alzheimers. To their credit, most of the people they hire are loving, caring and conscientious people. Unfortunately, their claim of specially trained persons for dementia is incredibly overstated. We had 2 care givers that had to go b/c inattentive. ONe couldn't walk with Mom b/c of sore knee. When Mom took off by herself, the caregiver went inside and called comfort keepers and let Mom leave her sight! She had a car! Another more reliable caregiver was called in and was able to find Mom and calm her down and bring her home with help of our separately hired care manager. We have asked for their "care plan" for Mom and they have yet to produce one. They have a problem with the caregivers texting or calling family (out of state) when there is an issue. (Comfort Keepers won't allow it) They want caregivers to call Comfort keepers, who then call us, then comfort keepers calls the caregiver back. This does not work when time is of the essence, and often the office personnel does not take the tie to flesh out the problem or listen to caregiver's report. I have heard this is the best around....uh-oh, nowhere else to go? They are not nice or responsive to their own staff and often leave them unprepared to face a particular case assigned to them. Dementia training does not really happen. If you are lucky, you will be assigned a caregiver who has personal experience from their own family (which is great!) but the company does not provide training. Communication with office staff is a big problem, it's like playing the telephone game in elementary school. By the time the information is conveyed to caregiver on sight, it is quite different than originally communicated by family.

A Place For Mom Customer

Home Care

Family/friend

December 30, 2012

3.0 out of 5 stars
Verified Review

Informative, but not exactly what we ...

Informative, but not exactly what we were looking for.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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