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Comforts of Home - Chippewa Falls

1224 Pumphouse Rd, Chippewa Falls, WI 54729

For more information about senior living options:
(866) 374-4058
7 reviews
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  • 5 star
    57%
  • 4 star
    14%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    29%
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5.2
Review score
180 reviews
25 facilities
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Comforts of Home - Chippewa Falls
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Comforts of Home - Chippewa Falls
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street view of Comforts of Home - Chippewa Falls

Family Member

Family/friend

4.0 out of 5 stars

They are doing pretty good.

So far it seems to be going okay. I haven't gotten any complaints, and everyone in the family seems to be happy with it. They are doing pretty good.

Read all reviews

Comforts of Home - Chippewa Falls

Comforts of Home - Chippewa Falls in Chippewa Falls, WI is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living


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Reviews

for Comforts of Home - Chippewa Falls

Overall Experience
3.5
Cleanliness
3.6
Friendliness
3.5
Care Services
4.0
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored Comforts of Home - Chippewa Falls with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Comforts of Home - Chippewa Falls has 7 reviews with an average "overall experience" of 3.5 out of 5.

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1-7 of 7 reviews

Last Updated: 1/7/17

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Looking for a home for a parent.

Assisted Living

Toured community

January 7, 2017

0.5 out of 5 stars
Cleanliness
1.0
Friendliness
0.5
Value for Cost
2.0

Not as it appears.

This place is not what it seems.. you must be observant to catch the things you would normally miss when touring a place like this-- or talk to a previous worker, as I did. I toured this place a while back for one of my parents because we are at that point in life where assisted living is needed and we are looking for a place. Overall, the place seemed really great! Nice location, the lounges and dining areas are nice, as well as activities that are offered for residents. However, understandably they do not let you see a lived-in room, they only show you an empty one. Little did I know there was probably other reasons they did not show us an occupied room. After a pleasant tour, I decided to do more research before officially putting my parent there (as the cost is very high). Some things didn't seem quite right either (i.e. the workers looked so unhappy, while the residents that I saw looked alright). So I did some research and I contacted a previous worker, a certified nurse. This woman, along with other people she worked with left for many reasons. Apparently management is terrible, and although that may not effect the residents as much, these managers do. They are not checking up on workers/residents and not treating this place like an assisted living, but more like an independent living place, which it clearly is not advertised as such. By that I mean many residents are getting neglected without realizing it. Managers are not making sure that the workers and caretakers are doing their jobs, and the caretakers are overall not doing a very good job. Furthermore, when other workers, such as this woman, complained to management about this, it was shoved aside. According to these sources (who will remain anonymous), rooms are not cleaned, residents that need special care are not getting checked on regularly, and CNAs are given tasks that they are not trained/equipped to do, and so on. Many specific stories were shared but because I didn't personally witness them, I will not share them. I know this review is mostly going off what someone else said, but from what I know, this place may come off to family members as pleasant and clean-- as it did to me-- but the life inside a resident's room is not. I would not put my parents in this place. Not worth the risk, money, or precious time that my parent has left on this earth.

Family Member

Assisted Living

Family/friend

June 5, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

They are doing pretty good.

So far it seems to be going okay. I haven't gotten any complaints, and everyone in the family seems to be happy with it. They are doing pretty good.

Anonymous

Assisted Living

Family/friend

November 26, 2014

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

I recently moved my mother to Comforts of Home Assisted Living - Riverside. She is very happy there. She receives just the right amount of services, yet is encouraged to remain as independent as she possibly can.

Anonymous

Assisted Living

Family/friend

November 26, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Awesome place. Beautiful setting along the river but close to the clinics and downtown. Deer and turleys all over. Great staff. RN House Manager. Music all the time.

Anonymous

Assisted Living

Family/friend

November 26, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Comforts of Home - Chippewa Falls - Chippewa Falls, WI

The staff are great! Very caring and kind hearted. The location is great too - close to the clinic but a beautiful setting along the river - deer and turkeys all the time. Lots of music and good food. House Manager is a nurse so that is very helpful.

Anonymous

Assisted Living

Family/friend

November 26, 2014

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A great place

This facility has wonderful and caring staff. The House Manager is a registered nurse which is a big plus. It is very home like. It is close to downtown and the clinics but yet the setting is awesome along the river - feels like you are in the country - they have deer and turkeys that walk through all the time. They have lots of music too.

Anonymous

Assisted Living

Family/friend

March 19, 2014

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Would not recommend.

Would not recommend.

Comforts of Home - Chippewa Falls

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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