890 Poplar Hall Dr, Norfolk, VA 23502
Anonymous
Loved one of resident/client
Family combined efforts to take care of a loved one
We chose Commonwealth Senior Living at Leigh Hall because of the openness of the facility. It didn't seem seem like a skilled facility or assisted facility… It was more in line with what we were looking for. And at time of admission staff was very helpful and knowledgeable. FOOD has been excellent. One has gained friends and weight since being there. Staff is good now too. We have been pleased with the experience so far.
Read all reviewsCommonwealth Senior Living at Leigh Hall
Commonwealth Senior Living at Leigh Hall strives to provide one-of-a-kind custom care to each resident. This remarkable home boasts an effortlessly elegant design with cozy living areas, and the staff is unparalleled, offering everything you could possibly need in an independent living, assisted living, and memory care community. Live a life of choice and independence with an exclusive dining program, unparalleled amenities, and inspiring daily activities and events.
The community’s care team proves their commitment to friendly, attentive service through routine housekeeping and laundry, transportation, beautician services, and even help with grocery shopping! Working around the clock, staff also provides medication management for residents and offers on-site professional therapy and healthcare.
Enjoy food and fellowship with flexible dining hours in an elegant, open air dining room. With the community’s distinguished Today from the Bay and Farm-to-Table dining program, residents can eat gourmet, chef-prepared meals anytime they like. The menu is always fresh and enticing, and any dish can be modified to support special diet restrictions, such as sugar-free, low-sodium, or vegetarian.
Cheerful visits with family and friends can turn someone’s day around. That’s why the community incorporates a number of homelike common areas where residents can unwind and visit with each...
Commonwealth Senior Living at Leigh Hall
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Commonwealth Senior Living at Leigh Hall with 8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Commonwealth Senior Living at Leigh Hall has 31 reviews with an average "overall experience" of 4.2 out of 5.
Anonymous
Assisted LivingFamily/friend
September 5, 2025
We understand they may be up for sale, so that's a consideration for future clients. I can say she really hates the food. It's up for sale - tread carefully.
Anonymous
Assisted LivingFamily/friend
July 21, 2025
This is not a place that I would recommend and I do not believe that you should be recommending this place either. They do not stand up to their promises nor do they have the staff to care for the residence there.
Anonymous
Assisted LivingFamily/friend
November 20, 2024
We chose Commonwealth Senior Living at Leigh Hall because of the openness of the facility. It didn't seem seem like a skilled facility or assisted facility… It was more in line with what we were looking for. And at time of admission staff was very helpful and knowledgeable. FOOD has been excellent. One has gained friends and weight since being there. Staff is good now too. We have been pleased with the experience so far.
Karen W
Memory CareFamily/friend
August 6, 2024
We felt welcome and assured that my sister will be okay. It's only been a few days and my sister is adjusting well. Your staff has been so kind to my sister and our family. The administration staff made the paperwork process easy and smooth. Thank you.
Edward C
Memory CareFamily/friend
August 5, 2024
I must admit that I had doubts about the transition initially. However, after conversing with the staff, meeting with Director [name removed], and discussing with [name removed], I am now reassured. I have full confidence in Commonwealth Senior Living at Leigh Hall. The entire staff has been exceptional, and my mom has successfully adjusted to the new environment. I am truly grateful to everyone for their outstanding support. Thank you all!"
Brittany S
Assisted LivingToured community
June 24, 2024
This team is very knowledgeable and compassionate! The community is maintained beautifully, spacious, well lit and free of odors. Everyone you encounter exudes customer service excellence. This community has a homelike feel.
Anonymous
Assisted LivingFamily/friend
April 25, 2024
'm not really sure how to rate the activities as Mom doesn't say much about them. The food, she says, was really good at first but has changed and not as many vegetables. The staff are very good with her, especially the Monday thru Friday ones! Hope this helps.
Anonymous
Assisted LivingFamily/friend
June 15, 2023
What our family likes the most about the Commonwealth Senior Living community in Norfolk, VA is the staff, they are so friendly and they prepare really good quality meals along with good meal options.
Anonymous
Assisted LivingFamily/friend
October 11, 2022
We picked this community because, we iked the open concept of the facility, it was full of light and engaging movement family members could see our loved one from their room. it was an Inviting socialization atmosphere ... and our first visit with staff was super.
Rachel
Assisted LivingFamily/friend
June 30, 2022
anonymous
Assisted LivingToured community
May 3, 2022
I really liked this community and it came in as a second choice for me as to where I could see my loved one being. However, for some reason my loved one did not feel the same.
anonymous
Memory CareToured community
April 13, 2022
This was our second choice for a community and our loved one is actually now moving to this community. My loved one needed more care and attention and this community was able to offer what all we needed.
CS
Memory CareFamily/friend
April 30, 2021
The community has easy accessibility, communication is good when it comes to callbacks but they did have some issues with providing mail to us. The community is a great value. I would recommend this community to others.
L D
Memory CareFamily/friend
July 28, 2020
The Resident Care Associates (RCA) can be very aggressive when providing bathing care. Baby wipes are often used to wash instead of soap/water and wash cloths. Residents may have their own items provided by family members but they are not typically used. Residents are yelled at for trying to help remove clothes when it is time to change and when trying to exercise their independence. Residents are yelled at when they're on the phone with family members. When responding to complaints that the water was too hot, the RCA stated "She can take it." referring to the resident. While waiting for the shower water to warm up in another room, the resident was splashed with cold water several times by the RCA. Another resident was asked whether he wanted to take a shower because it was on the schedule. The resident asked when the last time he had a shower was and the RCA replied, "Remember you didn't like when I gave you a shower last time. You don't like it. Do you want to take a shower?" The resident responded, "Well, in that case, no." The RCA logged his response as a refusal. Residents were disturbed well into the night after they've fallen asleep for vacuuming and laundry, sometimes even showers that are supposed to be done prior to bed are delayed. Care provided at this facility is very different from what you see in the promotional videos or even during daylight hours. If your loved one lives here and requires any degree of assistance to help change clothes, bathe, or eat, be present often and see how they react when staff provides that "care." The food is standard elementary school cafeteria style, not the chef inspired meals advertised and charged for. Complaints have been filed on behalf of several residents.
Anonymous
Memory CareToured community
February 1, 2020
excellent facility,very clean,spacious rooms,very friendly,diverse staff. reasonable prices, offered financial assistance,number 2 on our list,very comfortable enivronment.
Anonymous
Memory CareToured community
November 22, 2019
Overall, great concept turning a motel into a senior living community. Rooms and activity rooms were sectioned off nicely. Dining area was really nice. Had various convenient stations for the community to use. Elevator for the 3 separate floors was available. Getting PT programs / person for the seniors.
Paul C. Ludwig
Memory CareFamily/friend
July 11, 2017
All I can say is WOW!!! This place is AWESOME. My wife and I were very impressed with this facility and their employees. Their memory care program is exactly what we were looking for in a retirement place for my Father-in-Law. He will stay active and will be in a safe and caring environment. It is truly a relief to find a place where we feel confident and comfortable that he will be happy and taking care of.
Anonymous
Memory CareToured community
February 22, 2017
My tour of this community was a good one. Everyone was very friendly to my family, and myself. The staff was kind, and my questions was answered. The community looked nice, everything was clean, and looked good. It was a pretty nice experience, my tour went well.
Anonymous
Memory CareFamily/friend
December 28, 2016
I'am very pleased with my mother's move to this community. She has settled into this community very well. I know she is safe and being cared for very well. The staff is good, they are great at keeping me up to date on information about my mother. She has even made some new friends with her move. Her room is nice and big. Their rates worked well with our budget. It has been a great experience. I would recommend this community to anybody that is looking for this type of care.
Anonymous
Memory CareFamily/friend
October 10, 2016
The rehab therapy has really been excellent at this community. They have helped my dad improve greatly and are getting him back to being active in the community. The meals do need some improvement they are way to bland and not well thought out.
Commonwealth Senior Living at Leigh Hall
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.