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Cougill Senior Apartments

500 W Polk Ave, Charleston, IL 61920

For more information about senior living options:
(866) 374-4058
2 reviews
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3.5
Review score
18 reviews
20 facilities
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Cougill Senior Apartments
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Cougill Senior Apartments
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street view of Cougill Senior Apartments

John S

Resident/client

4.0 out of 5 stars

Decent until PK Management took over.

I've lived here 7 years. With every place there are ups and downs, but we are experiencing a major down right now. The building is supposed to be locked after office hours and any resident leaving has a fob for re-entry. Guests are supposed to have access to the building only if the resident they are coming to see, 1. Let's them in at an entry door, 2. They sign the guest registry, 3. They don't bring pets, 4. The resident they are visiting is supposed to accompany them at all times and are responsible for their behavior. None of that happens. We have no security, the entry doors are constantly being destroyed. The building is equipped with cameras, but they are useless, until recently, all exterior security lights were out. Constant, flagrant lease violations are ignored. The place is often filthy and the only rules they enforce are payment of rent and utilities. Any properties managed by PK Management, my suggestion would be to run in the opposite direction!

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Cougill Senior Apartments

Cougill Senior Apartments in Charleston, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Senior Apartments


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Reviews

for Cougill Senior Apartments

Overall Experience
3.5
Cleanliness
2.5
Friendliness
4.0
Care Services
1.0
Staff
2.5
Meals & Dining
1.0
Activities
1.0
Value for Cost
2.5

A Place for Mom has scored Cougill Senior Apartments with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Cougill Senior Apartments has 2 reviews with an average "overall experience" of 3.5 out of 5.

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1-2 of 2 reviews

Last Updated: 5/13/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

John S

Senior Apartments

Resident/client

May 13, 2023

4.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Decent until PK Management took over.

I've lived here 7 years. With every place there are ups and downs, but we are experiencing a major down right now. The building is supposed to be locked after office hours and any resident leaving has a fob for re-entry. Guests are supposed to have access to the building only if the resident they are coming to see, 1. Let's them in at an entry door, 2. They sign the guest registry, 3. They don't bring pets, 4. The resident they are visiting is supposed to accompany them at all times and are responsible for their behavior. None of that happens. We have no security, the entry doors are constantly being destroyed. The building is equipped with cameras, but they are useless, until recently, all exterior security lights were out. Constant, flagrant lease violations are ignored. The place is often filthy and the only rules they enforce are payment of rent and utilities. Any properties managed by PK Management, my suggestion would be to run in the opposite direction!

anonymous

Senior Apartments

Resident/client

June 17, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Staff
4.0

Cougill Senior Apartments

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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