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3352 N. 100 East, Provo, UT 84604
LH
Child of resident/client
Review for Courtyard at Jamestown Assisted Living
We made a good choice and that we are happy with the care and attention the staff gives to our loved one. It is a great fit for our loved one and we don't have any worries knowing they are in good hands. Also it is so nice to be able to go visit just to visit and enjoy being with our family member and not have to focus on having to fix something or take care of something while we are there.
Read all reviewsCourtyard at Jamestown Assisted Living
Courtyard at Jamestown Assisted Living in Provo, UT is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
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A Place for Mom has scored Courtyard at Jamestown Assisted Living with 9.3 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Courtyard at Jamestown Assisted Living has 39 reviews with an average "overall experience" of 4.2 out of 5.
LH
Assisted LivingFamily/friend
November 12, 2024
We made a good choice and that we are happy with the care and attention the staff gives to our loved one. It is a great fit for our loved one and we don't have any worries knowing they are in good hands. Also it is so nice to be able to go visit just to visit and enjoy being with our family member and not have to focus on having to fix something or take care of something while we are there.
David R
Assisted LivingFamily/friend
September 3, 2024
We chose Courtyard at Jamestown Assisted Living because of the cleanliness and wide variety of activities offered. The administration staff and kitchen management staff seem difficult at times.
Karen K
Assisted LivingFamily/friend
June 17, 2024
I'd give them a 6 for Activities if I could. Exercise class every morning. Usually chair exercises, but a different type each day of the week. Scenic drives, trip to store, movie night twice a week each. Musical groups come in once a week. Bingo. Crafts. The residents themselves run a weekly Bible Study class and two different chorus groups. The facility has buffet lunches a day or two before Christmas, Easter, Mother's Day, and Thanksgiving. Residents eat free of course, and then it is [fee removed] per family member who comes--the family members make reservations ahead. They are really nice, and it is like the residents are hosting their family members for a change. The families support the Halloween carnival and Easter Egg Hunt really well, so they are lots of fun to go to. Also they hold a fundraiser for a local charity each summer, with hot dogs and carnival activities and an antique car show that is really well supported. It really feels like a community there.
Anonymous
Memory CareFamily/friend
June 3, 2024
The Staff at Courtyard at Jamestown Assisted Living are very friendly and helpful! The housekeeping ladies keep the facility immaculate!! And they are so sweet and friendly! I think communication with the family is good. And when I am there at mealtimes it always smells so good! I still worry about my loved one not getting enough to eat. Overall, I would definitely recommend Courtyard at Jamestown to anyone! I am so happy that my loved one has such a great place. It was the only thing that made me feel better about him leaving our home!
Anonymous
Assisted LivingFamily/friend
March 13, 2024
I'm very pleased with the care given here in some of the most difficult of circumstances. I would recommend this facility to my friends.
Anonymous
Assisted LivingFamily/friend
November 13, 2023
I feel peace knowing that mom is well cared for in all ways being at Courtyard at Jamestown Assisted Living. Most especially, she relates a sensitivity to her particular needs and desires. "Everyone knows my name. "
Karen
Memory CareFamily/friend
May 12, 2023
One of the best things about the Courtyard is taking the residents on excursions 3 times a week and providing activities during the day!
Layne M
Memory CareFamily/friend
March 27, 2023
My loved was able to physically walk, unassisted into Jamestown memory care. After 20 days in Jamestown they could not walk, had 18 documented falls, and was medically confined to a wheel chair. After transferring to a new facility there are walking again after 10 days, and has had zero falls. Needless to say I was not happy with the care provided and would not recommend this facility to anyone,.
anonymous
Assisted LivingFamily/friend
October 25, 2022
We really like how the community is close to home it makes visiting easy, and our loved one seems very satisfied with the meals and dining. We would recommend this community to other families based on our experience
Susan
Memory CareFamily/friend
July 1, 2022
Do not put your loved one in Jamestown in Provo. We had my mother there for less that a month and it was a terrible experience. They don't have the staff to do what they will say they will do. They were extremely rude to my mother and DID NOT inform visitors when most of their residents were in quarantine with covid. Memory care is dirty and the have the residents wear dingy towel like bibs. Our mothers sheets were not changed, her laundry was not done, they said they didn't have the staff to help her shower. The directors are too ill with illnesses of their own to Train or help with any issues (this information came from the director of memory care-[name removed].) Now that we have her moved to another care center, we see how terrible Jamestown Memory Care really is. DO NOT put a loved one there. We wish we could have seen the truth about this place before putting our mother there. I feel badly for the residents that are still there. So sad.
Anonymous
Assisted LivingFamily/friend
April 25, 2022
Courtyard at Jamestown is a great place. they care a lot for your parents. it can be a bit pricey, but if you can afford it, it's worth it.
anonymous
Assisted LivingResident/client
January 31, 2022
When we fist moved in, when you walked in, there was such an atmosphere of happiness and health. It was just wonderful. I thought "This is where I want to be." I liked not having to cook my own meals. They are struggling right now with the pandemic, so it's not as good as it was when we first got here. But they're doing the best that they can. When we first moved in, it was definitely a 5/5. But the food and general service has gone downhill a bit. They can't get the help they need to keep it clean like they would like to, but they're working around the clock and doing the best they can with the staff they have. And when they do come in and clean, they do a superb job. Right now they're at every other week, instead of every week. They're just having a hard time meeting the needs of everyone. The staff are very friendly, although you can tell they're stressed. They lost their social director, who was top notch, and a big part of the friendly atmosphere, but that's starting to come back. Their activities are outstanding. Even amidst the challenges, I am thrilled to be here. I like the community. Our church on-site is wonderful too. There's just a good support system here. It's nice to go to the dining room and sit together and visit and get to know each other. Of course at this age, we repeat ourselves often. But I love the relationships I have with the residents and the friendliness of the community. I image there are Covid complications everywhere, as there are here. But overall, it is top notch here.
anonymous
Assisted LivingFamily/friend
November 29, 2021
We chose Courtyard at Jamestown because of the fact that they had quick availability and also we had some friends who actually worked here so it was nice having familiar faces. Overall I would recommend them to others looking.
Christine L
Independent LivingFamily/friend
October 21, 2021
We chose Courtyard at Jamestown because the location of the facility, he grew up in the general area and actually ended up knowing a few people who lived here. The staff members and residents were so overwhelming welcoming and friendly that it made it such an easy decision for him, it was such a smooth transition. He is very happy here and it has been so fitting in every aspect. I would recommend to others looking.
Stacy S
Assisted LivingToured community
October 1, 2021
I really liked this community, the rooms were just a little dated. They are currently In the process of remodeling. Also the place was not avail at the time and we needed something a little faster.
Chris H
Assisted LivingFamily/friend
June 1, 2021
Everything that we have seen of the community has been very clean, and as far as the friendliness of the staff members and their care they provide that has been good as well. The activities are still pretty limited, our father enjoys the food but our mother is not the biggest fan. We would recommend Courtyard At Jamestown to others
Jen
Independent LivingToured community
May 11, 2021
This would have been our second choice. My loved one absolutely fell in love with this place. The amount and types of activities really appealed to her. She is LDS, and they had a whole center based around that. The food was excellent. The friendliness of the staff was really awesome. The part I didn’t care for was the sales process. At first we had a really great experience. I talked to the marketing director at least twice before we came on our tour, and she and I had very long conversations about my loved one's preferences and things for her to see and experience on the tour, as well as what some of her fears were around moving. In hind sight, I feel like the marketing director listened and then was like - this is how I can sell you on this. Then when we got there, the pricing and availability changed drastically from what she had told me on the phone. We had gotten my loved one so excited to live there, and then there was absolutely no way we could afford it. My loved one gave me the most crestfallen look. Clearly this woman didn’t listen during our conversation, which created an awkward situation. We still loved the environment. It didn’t feel like an old person’s home in the traditional sense. They really encouraged interactions between the residents. We actually saw residents out and about interacting, and my loved one was able to talk with them and get a feel for the community, which is what she was looking for. It was just a matter of pricing.
Kathryn I
Memory CareFamily/friend
April 28, 2021
We chose Courtyard at Jamestown initially because my mother had friends who had lived there and they all had good experiences. Then, when she toured she liked the feel and look of it and thought it would be a good fit for them. My dad is in their enhanced memory care unit and his room is not huge, but it is perfectly adequate for what he needs right now. We like the fact that they try as much as possible to keep the residents out of their rooms doing activities and interacting with others during the day. Their activities director and the staff members who help with activities are AMAZING. They have calendars that are filled with activities every single day and they have a great variety. The staff really interact and keep track of each individual and their needs and what they like and dislike. They really just go above and beyond for their residents. It is pretty expensive, but I believe it is worth it because of the amount of personalized care that they are receiving every single day. I would highly recommend this facility to others who are looking.
anonymous
Assisted LivingFamily/friend
March 24, 2021
The director seems to tell you to want you want to hear vs reality. The communication is about average between the family and the staff. I would want people to research this community before making their decision
Jody Berger
Memory CareFamily/friend
May 18, 2020
My mother was only there for about 6 months, but the staff even during that short time was unbelievable. The meals were second to none. There was a flu that went around and the staff made sure they immediately took action to protect the residents. During Covid-19, the community was very quick to act and ensure the safety of all the residents. We had a wonderful experience here. The value of the community was definitely worth it. The in-house caregiving staff was amazing. They were all very caring and quick to react when needed. At the end of February my mother briefly had to go to hospital and then rehab. The RN that they brought in, however, wasn't able to detect an affliction that my mother had. They provided a ton of activities for the residents. My mother didn't often participate in the actives, but when she did, she loved it! I don't think I've ever seen such a quantity of activities provided at a community like this, but also the variety was outstanding.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
