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Courtyard at Troy

2900 Corporate Drive, Troy, OH 45373

For pricing & availability:
(866) 374-4058
8.5
Review score
18 reviews
Add review
8.5
Review score
18 reviews
  • 5 star
    60%
  • 4 star
    17%
  • 3 star
    6%
  • 2 star
    6%
  • 1 star
    11%
See all reviews
7.8
Review score
954 reviews
49 facilities
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Courtyard at Troy
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Courtyard at Troy
18 photos
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street view of Courtyard at Troy

Susan W

Child of resident/client

5.0 out of 5 stars

Amazing caretakers and facility

This has been a perfect fit for my mother. Everyone is so kind and caring. It is a perfect size and not too far of a walk to the dining area even from the furthest room. Always clean and fresh. Great communication

Read all reviews

Courtyard at Troy

Since 1997, Randall Residence of Troy has been the preferred Assisted Living community in Troy, Ohio. Randall Residence of Troy offers residents a caring atmosphere, an active community, and a comfortable life. We would love for you to visit us with your family and loved ones and see for yourself!

With Randall Residence of Troy convenient location in the heart of the Miami Valley, a host of dedicated services, and a wide array of amenities, each resident's wants and needs are carefully tended to in an atmosphere dedicated to the closeness of family and friends. Residents enjoy Happy Hour, Family Night events, and a full calendar of activities. The many activity spaces, services, and amenities at Randall Residence of Troy allow our residents to kick back, relax, and live life to the fullest with friends and family.

Life at Randall Residence of Troy includes our dining program featuring fresh, home-cooked meals prepared by our chef; full-service housekeeping; award-winning programs; daily wellness checks and more. Our pet-friendly community features an open floor plan and a secure courtyard for gardening, cookouts, and just kicking back and relaxing. There are also plenty of social and recreational rooms, a craft room, lounges, a spa, and...

Senior living options offered

  • Assisted Living

Courtyard at Troy

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Courtyard at Troy

8.5 out of 10
Review Score18 reviewsWrite a review
Overall Experience
4.0
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
5.0
Meals & Dining
5.0
Activities
4.2
Value for Cost
3.9

A Place for Mom has scored Courtyard at Troy with 8.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Courtyard at Troy has 18 reviews with an average "overall experience" of 4 out of 5.

Filters

1-18 of 18 reviews

Last Updated: 5/7/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Susan W

Assisted Living

Family/friend

May 7, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Feels like family

The courtyard feels like family. always super clean, friendly staff, lots of activities available.

Susan W

Assisted Living

Family/friend

July 16, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing caretakers and facility

This has been a perfect fit for my mother. Everyone is so kind and caring. It is a perfect size and not too far of a walk to the dining area even from the furthest room. Always clean and fresh. Great communication

Diane J

Assisted Living

Toured community

December 9, 2021

5.0 out of 5 stars

I toured the community and it is beautiful. The staff are friendly. While touring the community we passed by the dining room where the residents were having lunch and the food smelled great.

Allen & Sherry

Assisted Living

Family/friend

July 8, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0

Friendly and Caring

[name removed] did a wonderful job of explaining and answering all of our questions. She showed much empathy for our situation. We appreciated her thoughts and suggestions. We had the opportunity to see a room of a couple just moving in which helped understand the transition process. Everyone on staff we met was very friendly. Our overall experience was very good and we were impressed. We can tell this community is very family oriented.

Anonymous

Assisted Living

Family/friend

September 23, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A great assisted living place.

I love the staff and facilities at the Caldwell House in Troy. My wife has had to be in assisted living five times in the last four years and is currently living there now. We have gone to Caldwell House each time. The staff is very friendly, attentive and competent. They make you feel like family. We have had emergency situations that were handled very professionally. I strongly recommend them.

Pam Murray

Assisted Living

Family/friend

January 31, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love Caldwell House

Making a decision to move into an assisted living community can be a huge life choice. One that my mother and I went through last year. We chose Caldwell House and it was the right place for her to live. The entire staff could not be more helpful and kind. They truly care about the residents and are a part of her family. I am highly recommending Caldwell House for anyone looking for a great assisted living home.

Pam Murray

Assisted Living

Family/friend

January 31, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Making a decision to move into an assisted living community can be a huge life choice. One that my mother and I went through last year. We chose Caldwell House and it was the right place for her to live. The entire staff could not be more helpful and kind. They truly care about the residents and are a part of her family. I am highly recommending Caldwell House for anyone looking for a great assisted living home.

Anita Weaver

Assisted Living

Family/friend

December 31, 2018

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Content at Caldwell House

My loved one is very happy at Caldwell House. All of the staff are genuinely friendly and caring. The meals are tasty, it is a welcoming environment.

Anonymous

Assisted Living

Industry reviewer

February 28, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

LPN

These negative reviews were written by a disgruntled ex- employee who was fired. I know this ex-employee wrote at least three of these reviews. Caldwell house is very nice. The girls try their very hardest and so do the nurses. There has never been rats there, the employees don't leave the residents alone in the dining room and the nurses help the residents right away when they are not feeling well. We love the residents like they are family, every facility goes thru changes and seasons but these negative reviews were just not true.

SJ

Assisted Living

Toured community

October 6, 2017

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great Senior Community

I recently toured Caldwell House in Troy, Ohio and thought the community was very charming. Very clean, smelled great (lunch was being prepared). The staff was friendly and eager to show off their building. The residents were adorable!!

Anonymous

Assisted Living

Toured community

May 20, 2017

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I toured!!

I also had an okay tour of Caldwell House. The facility was nice as well, and the people that took us around was friendly and helpful. It was just not what I was looking for, I found another place that fit what we were looking for a little better.

Anonymous

Assisted Living

Toured community

December 16, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

A Good Tour

I had a good tour of this community. It is a nice place with kind people. The staff I came across was very friendly. The community looked nice and well-kept. My tour went well, and they were very nice to my family and myself.

Anonymous

Assisted Living

Family/friend

December 1, 2016

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Not a Good Experience

We did not have a good experience at this community. They did not provide the services we paid for. They need to make several improvements with the care program. I would not recommend this community to anyone, it not a good place.

Janet

Assisted Living

Family/friend

November 19, 2016

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5

Ohhh GOD NO!!

Staff is RUDE and LAZY. Facility is dirty , especially the disgusting dining room. Food gets served and staff disappears, leaving your loved one ( who may need extra help ) on their own, for over 30 minutes ( including the facilities director ). Dangerous if one of the residents were to choke or fall. Dishes Are DIRTY and staff doesn't care to provide clean ones. If your loved one is too sick to go to the dining room , they may or may not get a meal. Just depends on whether you want to pay an extra fee to have an aide take it to them ( at $3,700 a month , I guess thats NOT enough money to take a simple meal to someone who is sick ). And if your loved one is sick, good luck getting a nurse or an aide to check on them. And as for laundry , you may get it done once a month !! Seriously, this place isn't fit for a dog. Not ONE staff member is friendly , NOT ONE !! PLEASE , reconsider before placing your loved one here. Don't fall for the fake smile and the smoke they blow, they just want your money. They don't care about your loved one AT ALL!!

HORRIBLE COMMUNITY

Assisted Living

August 16, 2016

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

DO NOT TRUST THIS COMMUNITY

Caldwell house has so many issues! First off they pay there employees incredibly low! Aides make barely over minimum wage which results in high turn over. They are currently using a staffing agency because they cannot keep staff. Your loved one will also have different people caring for them. The Nurses are the same way. LOW LOW PAY. Again resulting in high turnover. They don't keep people longer than 3 months!!!! The Director ([Removed]) is new to the position and has no previous experience. Tons of management people have been fired since she took over. The staff is scared of her because they never know if its there last day. Families are constantly frustrated because billing is wrong. Food is horrible. House is dated. Rodents are constantly in the house. (You'll notice an abundance of rat traps throughout the community) Do yourself a favor and look elsewhere. This community has been going downhill for quite sometime.

Allison

Assisted Living

Family/friend

June 6, 2016

2.5 out of 5 stars
Cleanliness
3.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.0
Activities
2.5

Internal Problems Affected Care

Caldwell House in Troy had several internal problems while my loved one was there. The ENTIRE staff changed over and everything was chaotic for several months. Their billing system was hard to understand and seemed inaccurate. Staffing on weekends and holidays was poor, especially for those residents who needed assistance with dressing and toilet needs. The food was nothing to write home about. The staff seemed to be trying but they were understaffed most days. I would not recommend this facility.

Anonymous

Assisted Living

Family/friend

August 20, 2015

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

A Wonderful Community

Caldwell house is a very clean, well kept community with great staff. We checked a lot of assisted livings in the area for my dad and Caldwell House was by far the most affordable. Dad loves it there, he's made several friends and couldn't be happier. He also loves the food! Caldwell house is not very big and overwhelming for him. And the location is ideal. We couldn't be happier with our experience so far!

Anonymous

Assisted Living

Family/friend

July 29, 2015

2.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
4.0

This place is awful. The staff for the most part are not trained to deal with elderly, or just don't know what to do. I have seen all kinds of crazy things. Some of the staff are great, the girl who does the activities is wonderful with the residents, and so are most of the nurses. When staff complains out loud about having to care for someone, brush their teeth, clean their bottom or do their laundry, (that is another sore subject), then you need to find another line of work.

Courtyard at Troy

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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