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Cross Timbers Rehabilitation and Care Center

3315 Cross Timbers Rd, Flower Mound, TX 75028

For more information about senior living options:
(866) 374-4058
1.0
Review score
4 reviews
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1.0
Review score
4 reviews
  • 5 star
    25%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    75%
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Cross Timbers Rehabilitation and Care Center
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street view of Cross Timbers Rehabilitation and Care Center

Diana

Child of resident/client

5.0 out of 5 stars

Caring People and Long Term Staff

This community was able to keep me updated on my loved one. They even continued to contact me after my loved one's death. They put a memory book together of my loved one, and included messages for me to read that the staff signed.

Read all reviews

Cross Timbers Rehabilitation and Care Center

Cross Timbers Rehabilitation and Care Center in Flower Mound, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Nursing Homes


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Reviews

for Cross Timbers Rehabilitation and Care Center

1 out of 10
Review Score4 reviewsWrite a review
Overall Experience
1.9
Cleanliness
1.9
Friendliness
2.1
Care Services
1.9
Staff
3.0
Meals & Dining
2.3
Activities
0.8
Value for Cost
1.9

A Place for Mom has scored Cross Timbers Rehabilitation and Care Center with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Cross Timbers Rehabilitation and Care Center has 4 reviews with an average "overall experience" of 1.9 out of 5.

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1-4 of 4 reviews

Last Updated: 11/27/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Doug S

Nursing Home

Family/friend

November 27, 2023

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
3.0
Meals & Dining
1.0

Did not meet the claims they made

Our experience at the rehabilitation center was challenging to say the least. We encountered concerns regarding aspects of care from the beginning, including issues with medication, insulin management, and nutrition. Despite several discussions with the staff, there were instances where directives from the doctor seemed to be overlooked, impacting my mother's health. Throughout her stay, we observed shortcomings in wound care, response times, rehabilitation efforts, and communication. Despite efforts to address these concerns, the expected improvements did not materialize, and the care provided did not meet the facility's promises on her onboarding. There were instances that exacerbated the situation, such as delays in care and communication gaps. As a result, my mother's care fell short of what we had hoped for based on the facility's assurances. Reflecting on our experience, I advise thorough consideration before choosing Cross Timbers Rehabilitation & Healthcare Center for a loved one.

Ann S

Nursing Home

Resident/client

October 6, 2022

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Not the place for your loved one

After a broken femur I went to Cross Timbers. Arriving late (10 ish) there was no one that met the ambulance or helped with getting established. No meds that night or the next morning. My pain level was a 12 on a scale of 1 to 10. Two days later still no rehab started or discussed. I have no stomach and am supposed to eat every two hours. This didn’t happen. Food was bland and not nutritious. Every meal was the same. My room was not swept or cleaned in the 4 days I was there. One night around midnight I starting throwing up and no one came. My husband drove about 30 miles to help me clean myself up, clean the floor and the bed. He came in with no problem after hours, cleaned and left and we never saw anyone. Finally when they reduced my blood pressure meds without my cardiologist’s knowledge my husband came and took me home. I have a home health care therapist and am recovering nicely. Please inspect, inspect inspect.

Diana

Nursing Home

Family/friend

April 13, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

Caring People and Long Term Staff

This community was able to keep me updated on my loved one. They even continued to contact me after my loved one's death. They put a memory book together of my loved one, and included messages for me to read that the staff signed.

Anonymous

Nursing Home

Family/friend

September 29, 2016

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Bad Experience With Staff and Services!!

While under the care of Cross Timbers Care Center my loved one was not doing good. The staff didn't communicate very well. The meals had no taste to them and were not presented well. The housekeeping was not maintaining the place clean and up-kept. I would not recommend this place we got my loved one out soon from there.

Cross Timbers Rehabilitation and Care Center

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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