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Crystal Terrace of Klamath Falls

1000 Town Center Dr, Klamath Falls, OR 97601

For pricing & availability:
(866) 374-4058
8.2
Review score
38 reviews
Add review
8.2
Review score
38 reviews
  • 5 star
    55%
  • 4 star
    21%
  • 3 star
    13%
  • 2 star
    11%
  • 1 star
    0%
See all reviews
8.8
Review score
2041 reviews
39 facilities
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Crystal Terrace of Klamath Falls
SaveShare
Crystal Terrace of Klamath Falls
22 photos15 floor plans
Crystal Terrace of Klamath Falls in google map

Rosemary N

Resident/client

5.0 out of 5 stars

Phenomenal!!

Building well constructed. Services outstanding. Staff phenomenal. Can't say enough good things about your staff-always cheerful, helpful & professional. Outstanding!

Read all reviews

Crystal Terrace of Klamath Falls

Welcome to Crystal Terrace of Klamath Falls, a premier senior living community offering care services for seniors of varying needs and abilities, including independent living, assisted living, memory care, and short-term/respite stays. We’re located in beautiful Klamath Falls, Oregon, just west of the Upper Klamath Lake. Known for having a strong sense of community, splendid bird watching, and various outdoor recreation opportunities, Klamath Falls offers the best of rural city living.

We strive to offer care that uplifts seniors through support, comfort, and engaging activities and events. Whatever level of care you require, our individualized approach will meet you exactly where you are and encourage you every step of the way. At Crystal Terrace you’re more than just a resident — you’re family.

Community Amenities & Services

Creating an environment where residents are surrounded with opportunities is our top priority. Whether it’s maintaining your physical wellness, or participating in events that boost your mental health and wellness, there’s sure to be something to enjoy. We arrange a variety of activities to encourage residents to find new and satisfying hobbies and interests, while connecting them to their environment and fellow residents. Gardening club, water aerobics, tai chi, Wii bowling, and chair yoga are just...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Crystal Terrace of Klamath Falls

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Crystal Terrace of Klamath Falls

8.2 out of 10
Review Score38 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.4
Friendliness
4.6
Care Services
4.4
Staff
4.8
Meals & Dining
4.2
Activities
4.2
Value for Cost
4.2

A Place for Mom has scored Crystal Terrace of Klamath Falls with 8.2 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Crystal Terrace of Klamath Falls has 38 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 38 reviews

Last Updated: 7/24/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Rosemary N

Independent Living

Resident/client

July 24, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Phenomenal!!

Building well constructed. Services outstanding. Staff phenomenal. Can't say enough good things about your staff-always cheerful, helpful & professional. Outstanding!

Harry

Independent Living

Family/friend

March 28, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Positive experience.

I have always had a positive experience when dealing with Crystal Terrace. I would highly recommend recommend them to other family members

Steve

Memory Care

Family/friend

April 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Loved one was well cared for

Memory care is a difficult environment for staff and residents. I found the staff to be very caring and patient. Many residents are alone and many do not have the ability to communicate, however the staff was wonderful. My family spent Mother's Day with my mom, there were activities for everyone to participate. My mom passed away shortly afterwards but we have the pictures and memories of that day to remember her by.

Anonymous

Assisted Living

Resident/client

October 28, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Good and Bad

Our careteam is better now that we have a new director. The menu has improved since the new director came but seems to have not enough vegatables and fruits-we are offrered too many carbs.

Linda J

Assisted Living

Resident/client

September 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Just Because I'm Older

Just Because I am older doesn't mean I have to accept not being able to move! Exercising was always something I wanted to do but never had the time to devote to working out. Now that I am here at Crystal Terrace, I welcome the idea of exercising. Through the fitness program, I feel more stable and more confident in myself! Give it a try and see what it does for you!

Diane L

Assisted Living

Resident/client

September 11, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Love Living & Working Out Here At Crystal Terrace

Before [name removed] joined Crystal Terrace, I did not participate in the resident led exercise groups. I did not learn or grow in the classes so I stopped attending. Since [name removed] with MBK fit has been here, I enjoy group classes and have built an understanding of what movements are needed and that I can do independently at home and continue to grow stronger! I suffered a stroke and my left side doesn't work like it used to. Working with [name removed] has helped focus on that side and has helped get some mobility back with it! [name removed] teaches specific stretches that help my hips a ton. [name removed] knows how to work with peoples disabilities and ow to get them the exercise they need and deserve. Latest Dr. report, Dr. was extremely impressed with my overall strength. Also the arthritis in the left hip has not progressed. Dr. said "Whatever you are doing, keep doing it!" Thank you [name removed] & Crystal Terrace - I attribute all of this to [name removed] and his leadership as our fitness instructor!

Anonymous

Memory Care

Family/friend

July 28, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Nice community but with a few areas that could be improved on

We have moved my Mom to a new facility closer to family in Idaho. We really liked most of the staff, for the most part they were always friendly and helpful. Her room, bathroom and bedding weren't always cleaned on a regular basis. I think part of our opinion is influenced by the fact that Mom was a difficult, unhappy resident and was harder to deal with than some of the other residents.

C S

Assisted Living

Family/friend

July 12, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Amazing Community

Home sweet home” is how our residents describe the surroundings and experience living at the Crystal Terrace. We highly recommend this community. This is a five-star Assisted Living community and a perfect fit for our friends & Family. I would give them a 11 out of 10. They have gone above and beyond. In a day and age where it is hard to find people who care Crystal Terrace exceeds that. They have a tremendous amount of patience; the staff is wonderful. They have great activities, outings, and they encourage all the residents to get out and join in. The food is very amazing, and a tremendous value!

anonymous

Assisted Living

Family/friend

November 15, 2022

2.0 out of 5 stars
Verified Review

Has gone downhill

Crystal Terrace of Klamath Falls has really gone downhill. While we were here they could not keep staff, there was a ton of turnover. Especially management, I think we had 3 directors while my loved one was here. The cleaning was HORRIBLE. I was having to come in weekly and clean her room. I would also find pills on the floor because they did not watch her take them. None of the complaints that I made were recognized. It is a beautiful facility and all, but it was a bad experience for us. This is not built for assisted living.

anonymous

Assisted Living

Toured community

October 13, 2022

3.0 out of 5 stars
Verified Review

Tour experience

I absolutely loved this facility. I had it all set up and I wanted to move my loved one in here. I saw the staff interacting with the residents and there were many common areas for residents to socialize. The everyday staff were so friendly and caring. Unfortunately it fell through because the director refused to see me. I showed up and she told me I did not make an appointment and turned her back on me and walked away. It is a shame that she was so rude because we really loved everything about the place.

anonymous

Assisted Living

Toured community

September 19, 2022

4.0 out of 5 stars
Verified Review

Tour experience

We liked Crystal Terrace of Klamath Falls, it was just way too big for my mom. They had multiple levels and I knew with a larger place like that she would never want to leave her room. I compare it to colleges, some facilities are smaller like a community college and some are the size of D1 campuses. For us we needed that smaller community.

anonymous

Assisted Living

Family/friend

July 25, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Great staff

The staff is great. They are always friendly and courteous. My Mom is not an easy person to get along with and they seem to be able to put up with a lot of her moods. I have noticed that they have a chronic problem of being understaffed. Recently they raised the rates but I don't feel that my Mom was getting all the services that they were already supposed to be providing on a regular basis. The director is great about addressing any issues that I bring to her attention in a timely manner. The staff is their greatest asset and it helps to relieve some of the stress knowing that they're there 24/7 if my Mom needs help.

anonymous

Independent Living

Resident/client

October 12, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Meals & Dining
5.0

Highly recommend

I chose Crystal Terraces because it is close to family. They also have a pool and an exercise room that are available. They have physical therapists that are on site as well so you can coordinate appointments with them. It is very casual and laid back here. Overall it a great place and I would highly recommend to others looking

Laura

Memory Care

Family/friend

September 27, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A Great Community With Excellent Staff

This is a really good place to put a loved one. My loved one really enjoys the community and food. The care I've witnessed while visiting has been excellent. There are activities ; however, it can be a little bit tougher in the memory care area to keep the residents as active as the assisted living side.

anonymous

Memory Care

Family/friend

February 22, 2021

4.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Staff
5.0
Meals & Dining
3.0

I would recommend the community

ratings above

KP

Assisted Living

Family/friend

December 23, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
3.0
Meals & Dining
5.0

a good place for my loved one

My dad is in assisted living and he getting wonderful care there, but I have heard that the memory is understaffed right now. The rooms are great for my dod , but they do several options. I would recommend this community to others

Phyllis Maurer

Memory Care

Resident/client

October 7, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Crystal Terrace Klamath Falls

Pleasant and friendly staff. Excellent chef!

Jack Inman

Memory Care

Resident/client

October 7, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Crystal Terrace Klamath Falls

Entire staff doing a great job in spite of the virus restrictions.

JoAnne Ward

Memory Care

Family/friend

September 15, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Crystal Terrace

To my knowledge, all works well with my mom. They call me regularly about any need or happenings.

Jack Inman

Memory Care

Resident/client

September 15, 2020

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Crystal Terrace

Entire staff a great job in spite of the virus restrictions.

Crystal Terrace of Klamath Falls

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Crystal Terrace of Klamath Falls

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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