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Dirigo Pines

9 Alumni Dr, Orono, ME 04473

For pricing & availability:
(866) 374-4058
6.4
Review score
28 reviews
Add review
6.4
Review score
28 reviews
  • 5 star
    21%
  • 4 star
    32%
  • 3 star
    18%
  • 2 star
    0%
  • 1 star
    29%
See all reviews
8.5
Review score
2094 reviews
59 facilities
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Dirigo Pines
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Dirigo Pines
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Brook R

Loved one of resident/client

5.0 out of 5 stars

Wonderful facility

Everyone was very helpful and professional during the whole process from touring the facility to moving in and getting settled. The staff have great communication with each other so when we were running into some problems and certain precautions needed to be taken, everyone that would deal with my aunt knew what to do and how to deal with the situation from the nurses to the front desk staff.

Read all reviews

Dirigo Pines

Stately, American Colonial architecture and cozy, quaint spaces welcome you home, here at Dirigo Pines — a community in Orono, Maine offering cottage homes, independent living, assisted living, memory care, and specialized care and services. Everyone has their own unique lifestyle, and that is one of the things that makes Dirigo Pines so special. With a large variety of living options and our robust life enrichment programs, residents here have the opportunity to meet new people, form connections, and continue doing the things they love most.

Located just a couple miles west of the Penobscot River, Dirigo Pines is near several public parks, conservation areas, and forests, giving our most active residents the opportunity to enjoy the great outdoors.

Community Amenities and Services

At Dirigo Pines, we understand no two people require the same level of care, which is why we offer a wide variety of services throughout the community. All our residents will enjoy the peace of mind and freedom of no longer managing a household. There’s no need to stress about mowing the lawn, cleaning the kitchen, or fixing a leaky faucet. Our friendly associates are on site to help make your life easier with housekeeping, maintenance, laundry, and even...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Dirigo Pines

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Dirigo Pines

6.4 out of 10
Review Score28 reviewsWrite a review
Overall Experience
3.1
Cleanliness
3.0
Friendliness
3.1
Care Services
2.9
Staff
4.2
Meals & Dining
4.0
Activities
2.9
Value for Cost
2.8

A Place for Mom has scored Dirigo Pines with 6.4 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Dirigo Pines has 28 reviews with an average "overall experience" of 3.1 out of 5.

Filters

1-20 of 28 reviews

Last Updated: 4/15/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Shirley

Memory Care

Family/friend

April 15, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Our families experience

Most of the ones caring for her were pleasant. You could tell who was doing it just for a pay check and those that loved the job. The staff has seen many people at the end of their life stage. They should know the signs and be able to let us know when to bring in Hospice. They told us nothing and we had to eventually approach the topic with the nurse. By the time hospice was brought in my mother-in-law was experiencing terminal agitation and was in a lot of pain. She really didn't need to suffer as much!

Brook R

Assisted Living

Family/friend

April 11, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Wonderful facility

Everyone was very helpful and professional during the whole process from touring the facility to moving in and getting settled. The staff have great communication with each other so when we were running into some problems and certain precautions needed to be taken, everyone that would deal with my aunt knew what to do and how to deal with the situation from the nurses to the front desk staff.

Anonymous

Memory Care

Family/friend

August 29, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

- nice community with some improvements-

The quality of care depends on the caregivers. Some are amazing and attentive and some are adequate, with not much personality, The meals are ok, nothing that stands out. I have eaten in the main dining room a few times and would consider it to be worth the [fee removed] they charge. The cleanliness is fine, but could be better.

Anonymous

Assisted Living

Family/friend

June 12, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Review for Dirigo Pines

You definitely have to be an advocate for your loved one and keep on top of things, especially in the memory unit. The better the relationship you make with people there the better the treatment. It is best to be there as often as you can.

Anonymous

Assisted Living

Family/friend

March 28, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Dirigo Pines

I think it is a tough demographic to work with, dementia patients. That being said, I feel like the sales team made promises that the staff couldn't support. The place always seemed under staffed. The staff seemed unengaged and the facility was not very clean. My moms bathroom was always dirty, especially the toilet bowl. I don't have any thing to compare it to, but the trend is do more with less and I see that at this facility. I work in healthcare, I get it, but overall I wasn't impressed with this facility. As far as if I would recommend it? I don't know. My mom was not safe at home and it wasn't a good situation. She couldn't no longer live there. Aging with dementia is a terrible way to live out your life....

Judith

Memory Care

Family/friend

October 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Beautiful facility

Once placed at Dirigo Pines, there was no instructions about how to to forward. Things like making a hair appointment, policies on visitors or outings, arranging for personal care like podiatrist etc. a manual to navigate this bug change in both our lives would have great. Yes, we would recommend Dirigo Pines to other families. It is a beautiful facility and the staff is caring and helpful.

Dilkusha B

Memory Care

Family/friend

June 29, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
2.0
Staff
5.0
Meals & Dining
4.0

above and beyond staff

They were under staffed but part of that was due to covid. They do a good job but only offer certain services. There was very little enrichment, but again due to covid. It is on the expensive side. The staff are wonderful, caring, friendly and always available. The facility itself is lovely- quiet location, beautiful gardens. Their focus seems to be more on memory care. They have less services for people with physical compromises. They really are doing really hard work in a difficult situation.

Anonymous

Assisted Living

Toured community

June 13, 2023

4.0 out of 5 stars
Verified Review

Tour experience

Very expensive for assisted living level. The outside of the facility was gorgeous. Disappointed of the inside was dark, dated, and some areas were not very clean.

Gregg

Assisted Living

Family/friend

April 26, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The Staff are AMAZING!

My father spent the last 2 years of his life at Dirigo Pines. My mother-in-law is a current resident. I recommend it very highly! It has an amazing breadth of activities developed on-site, brought in, and trips to local events. The food (as attested to by visiting family) is excellent and varied. The physical structure is well maintained and inviting with many amenities (exercise rooms, library, concert room, billards, etc.), despite having to perform institutional services. The outstanding feature of Dirigo Pines is the STAFF! I found all levels/areas to be friendly, caring, and helpful. They all went above and beyond “the job.” Management was always responsive, timely, and helpful. My father received attentive, compassionate care. The staff treated him as a family member rather than as a resident. The mutual affection they shared was heartwarming. I often felt he would rather spend time with them rather than me! I hope when I need a place it can live up to this staff excellence!

Anonymous

Assisted Living

Toured community

April 24, 2023

4.0 out of 5 stars
Verified Review

My Tour Experience at Dirigo Pines

I really liked the community during the tour. The staff was very nice, and the dining was great along with the food. The room they had available at the time was smaller than we wanted for our loved one. Plus, there wasn't a good view from this room.

Lindsay

Assisted Living

June 14, 2022

1.0 out of 5 stars
Value for Cost
1.0
Care Services
1.0

Unwilling

I’m a dog walker & have a client whose dog I walk at least 2x a week. The family was told to rehome the dog as she was barking at night. The family & caretakers of the woman have tried to find a compromise but the director does not want to hear it. I talked to [name removed] at the front desk & she suggested the dog stay in her office at night b/c nobody would be able to hear her & she’d have a bark collar on that the resident kept trying to take off at night. The upper mgmt doesn’t care. I understand the complaints from the neighbors but I would’ve done anything to keep them together. The resident is declining & once her dog is taken away, her family & aides will have to watch her die slowly of pain & heartache & they won’t be able to do anything about it. These people so blatantly only care about convenience, instead of doing the right thing even when it’s hard. & holy $$$!!!! I just despise this place now & I will never walk here again. This resident’s inevitable decline is on your hands.

Tina R

Assisted Living

Toured community

May 19, 2022

3.0 out of 5 stars
Verified Review

My tour review

This was a very dated community. The outside when you drive in was very pretty but when you enter it felt very dark and dated and then it was very expensive. We just did not get that feeling that we were looking for. The tour was nice and they showed us all around the community but it was just not the right fit for my loved one.

anonymous

Assisted Living

Toured community

December 16, 2021

4.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour with Dirigo Pines and it was nice but the community was just to far away

Mary Margaret

Assisted Living

Resident/client

April 20, 2021

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is a wonderful place to live.

I have lived here for over 4 years. We recently had a large turnover in management which was needed, and all the staff, both remaining long timers and new, are professional, caring, devoted to quality service, and reflect that in their daily interaction with the residents both in the Inn and in the adjacent cottages. The front office is cheerful, competent, and extremely forthcoming. The food is excellent, and varied, and available throughout the day. The campus is gorgeous, the cottages are full size homes. In particular, the campus is within walking distance of the town of Orono, the University of Maine campus a few minutes drive, and the bustling city of Bangor, with its international airport, 3 miles away via highway. There's also a full course golf club within walking distance. This place has it all! I anticipate living here till the end of my life, and are comforted with the knowledge that there are assisted living and memory care facilities should I find myself in need of them.

Teri

Memory Care

Family/friend

March 24, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.5
Value for Cost
2.0
Care Services
3.0
Staff
5.0

Good Place For Someone With a Terrible Disease

It's very difficult to get a callback whether you're talking with billing or the nurses in the actual unit. Overall my loved seems pretty well adjusted, and seems to like it there. For that, I rate them highly. When I look at my loved one, his clothes look a little dirty and he looks a little unkempt. They did ask me to send him another razor (he came in with a $100 razor that was misplaced). We've brought in numerous grooming materials and the staff doesn't seem to know where they are (although honestly, with dementia, that could be my loved one putting them somewhere, it's hard to tell). It's so hard with Covid going on. But hopefully things will get better. As far as communicating what's going on with my loved one or with billing, that's been difficult.

K.J.

Memory Care

October 2, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Kind and helpful

My Aunt is at Dirigo pines. She is in assisted living. She is so happy there. She adores the staff. I live in Massachusetts and do not get to see her very much but when i do i am thankful she is at Dirigo. The staff is kind and helpful. I have even been able to skype with her.

Anonymous

Memory Care

Family/friend

October 2, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Dirigo Pines is a great place for care

Dirigo Pines gives my family peace of mind knowing that our loved one is getting the care they deserve! Thank you!

Concerned Daughter

Memory Care

Family/friend

September 21, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Concerned Daughter

This facility will sell you a bunch of goods, but they won't deliver. It use to be a wonderful facility 3 years ago before Grace Management took over and began cutting staff, reducing nurses, and replacing them with less qualified folks who essentially can give medication. Family members complain, but it goes nowhere.

Dad's guardian-daughter

Memory Care

Family/friend

April 28, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

My poor Dad

My Dad has lived here since fall of 2015. The previous director was a nurse who truly was a caretaker, and that trickled on down to all of her staff. It felt like a loving environment and each and every staff member treated family with respect and showed personal interest in residents' lives. They used to stop in, just to see how my introvert Dad was doing. Random acts of kindness, very dedicated people who worked hard to maintain a high standard. Dirigo Pines is not what it was before Grace Management took over. There has been a near-total turnover in staff, as far as I can see. And my Dad is in a memory unit where consistency really matters. I cannot tell you how many times we have asked for a schedule to be maintained simply to cut my father's fingernails and toenails. They can't manage it, despite family repeatedly asking for it to be set to a calendar reminder somehow. In these COVID-19 days, I've called his "neighborhood" and left messages on their voicemail and my calls aren't returned. His doctor reached out two days in a row to their Coordinator line to set up a Zoom appointment for my Dad. I likewise emailed the nursing staff ahead of this appointment, due diligence as it was a new thing to have a remote appointment for Dad and he doesn't do well with surprises. No one responded until it was too late and the response was I didn't get a reply because of "staff cutbacks" and "we don't have any appointments scheduled for today." If family and doctors can't reach a human when they need to, in a timely fashion, who is looking out for our vulnerable family members?

My Poor Dad

Memory Care

Family/friend

April 28, 2020

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Beware, management is awful

My Dad has lived here since fall of 2015. The previous director was a nurse who truly was a caretaker, and that trickled on down to all of her staff. It felt like a loving environment and each and every staff member treated family with respect and showed personal interest in residents' lives. They used to stop in, just to see how my introvert Dad was doing. Random acts of kindness, very dedicated people who worked hard to maintain a high standard. Dirigo Pines is not what it was before Grace Management took over. There has been a near-total turnover in staff, as far as I can see. And my Dad is in a memory unit where consistency really matters. I cannot tell you how many times we have asked for a schedule to be maintained simply to cut my father's fingernails and toenails. They can't manage it, despite family repeatedly asking for it to be set to a calendar reminder somehow. In these COVID-19 days, I've called his "neighborhood" and left messages on their voicemail and my calls aren't returned. His doctor reached out two days in a row to their Coordinator line to set up a Zoom appointment for my Dad. I likewise emailed the nursing staff ahead of this appointment, due diligence as it was a new thing to have a remote appointment for Dad and he doesn't do well with surprises. No one responded until it was too late and the response was I didn't get a reply because of "staff cutbacks" and "we don't have any appointments scheduled for today." If family and doctors can't reach a human when they need to, in a timely fashion, who is looking out for our vulnerable family members?

Dirigo Pines

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Dirigo Pines

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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