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Discovery Village Clear Lake

14520 TX-3, Webster, TX 77598

For pricing & availability:
(866) 374-4058
9.4
Review score
34 reviews
Add review
9.4
Review score
34 reviews
  • 5 star
    58%
  • 4 star
    21%
  • 3 star
    9%
  • 2 star
    6%
  • 1 star
    6%
See all reviews
8.4
Review score
10010 reviews
240 facilities
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Discovery Village Clear Lake
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Discovery Village Clear Lake community exterior
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street view of Discovery Village Clear Lake

Anonymous

Child of resident/client

4.0 out of 5 stars

New Home Experience for mom

some of the staff are very helpful, but a lot could use improvements. AL activity is very repetitive, not very engaging. this may be a good starting place, not sure if it's long term. Everyone has a different situation so I'm not sure. They are doing things that mom needs, giving meds-PT/OT-providing meals- housekeeping is great. The Executive Director quit. That tells me there are things not working so well. Mom has stopped them giving her the wrong meds twice. Staff is friendly and positive, but you hear "talk" in the halls. I'm concerned with turnover. Concerned with safety. Basically we moved mom in and we are pretty much still figuring things out.

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Discovery Village Clear Lake

At Heartis Clear Lake, we are committed to providing a stimulating and nurturing environment — filled with warmth, comfort and care — that improves quality of life and allows our residents to flourish. As a national leader in assisted living and memory care, you can count on Heartis Clear Lake to deliver the highest quality care for residents. You will appreciate the peace of mind that comes with around-the-clock security and healthcare professionals to handle every need or request with compassion and grace. What's more, Heartis residents will enjoy a carefree, active lifestyle with endless opportunities to engage with friends, neighbors and communities in fun, energetic ways. Heartis Clear Lake also provides a full spectrum of personal and medical care services, as well as fresh, nutritious, chef-prepared meals. We are conveniently located near Baybrook Mall, NASA Space Center, the Kemah Boardwalk and Galveston.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Discovery Village Clear Lake

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Discovery Village Clear Lake

9.4 out of 10
Review Score34 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.9
Friendliness
4.6
Care Services
4.2
Staff
4.3
Meals & Dining
4.2
Activities
4.0
Value for Cost
4.3

A Place for Mom has scored Discovery Village Clear Lake with 9.4 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Discovery Village Clear Lake has 34 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 34 reviews

Last Updated: 10/26/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Juanita Nunez

Not Sure

Toured community

October 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Staff
5.0

Discovery Village on Highway 3

I recently toured Discovery Village on Highway 3. I was impressed. The staff was friendly, some of the residents we met were also. The place was clean and inviting. The place looks fairly new and in good condition. I will rate them five stars. I hope to enroll my sister here.

Anonymous

Assisted Living

Family/friend

July 14, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
3.0
Meals & Dining
4.0

New Home Experience for mom

some of the staff are very helpful, but a lot could use improvements. AL activity is very repetitive, not very engaging. this may be a good starting place, not sure if it's long term. Everyone has a different situation so I'm not sure. They are doing things that mom needs, giving meds-PT/OT-providing meals- housekeeping is great. The Executive Director quit. That tells me there are things not working so well. Mom has stopped them giving her the wrong meds twice. Staff is friendly and positive, but you hear "talk" in the halls. I'm concerned with turnover. Concerned with safety. Basically we moved mom in and we are pretty much still figuring things out.

Anonymous

Independent Living

Family/friend

June 26, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Family experience

The staff was very accommodating and knowledgeable. [name removed] was very very nice and helpful. Yes, we would recommend Discovery Village Clear Lake to other families based on the experience so far.

Anonymous

Assisted Living

Family/friend

March 27, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Discovery Village Clear Lake

This is a wonderful place. All staff are very friendly and helpful. The residents love it and my mother is thriving and making new friends.

Anonymous

Assisted Living

Family/friend

March 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Very pleased with staff and experience

Everyone there is super friendly and know all the residents by name. They are very attentive to new residents to make sure they know about all activities and are reminded of dining hours for each meal. We are very pleased with Discovery Village and each staff person we have had contact with and it has been many since my in-laws have moved in. It is clean and we would not hesitate to recommend Discovery Village to others. Maintenance is quick to fix issues. The facility is very well soundproofed because we have never heard sounds from others' rooms or my in-laws room and they have their TV very loud because of hearing loss. Very pleased with the attentiveness of staff.

Cyndi K

Assisted Living

Family/friend

March 6, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
3.0
Meals & Dining
5.0

Great care but communications are not ideal

I moved my mom back to Texas and the first place here was not great care. I moved her to Discovery Village next and the care and food is greatly improved. The care team comes every 2-3 hours for bathroom trips and that has really helped to keep UTIs away and keep urine smell to a minimum. My biggest complaint is I don’t see on video the attempts to get her to activities often. I know she does not want to go (prefers TV in her room) but I don’t see them even asking now. The second complaint is the communication around doctors and medical is not ideal. The med techs communicate well but not laters above. I had to ask many times to get the PT going and it turns out she had the orders from the paperwork at her admission. I can’t figure out what doctors visit so I can reach out to get a report. They are good about calling g when she has a minor fall.

JUANITA PRIOR

Independent Living

Resident/client

February 27, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Lack of response to concerns

The TV reception is terrible! This is part of my rent. Can't we get another provider? Please! Association with other residents is wonderful. Parties are always fun and well presented. I love the ability to play cards or games with friends. Some excursions are not proper for our age group due to mobility concerns. When they are well planned, it is a lot of fun. Movies are a highlight, but the chairs in the theatre or SO uncomfortable. I have to take a pillow to enjoy the show. More enthusiasm by the Activities Department is needed to get residents interested. Overall the food is good, and some days it is exceptional. Of course other days it is awful. To be expected. Management does not respond to our concerns. She says she will get it done, but rarely gets problems addressed. (For example the TV problem.) I have lived in other Senior Living Facilities, and I feel this is much better. Cleanliness is always a priority! Thank you.

Anonymous

Independent Living

Family/friend

February 14, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
2.0
Meals & Dining
3.0

Poorly Managed - Would not recommend

Management turned over twice in a year, no hurricane preparedness in place for Hurricane Beryl and without power for several days, [name removed] at front desk and new manager rude to my mother at times, no food available for special dietary needs, etc etc,etc. Glad we moved Mom! Would like to add that several times the fire alarms would sound during the night and elevators didn't always work. "Chef" boiled everything; no fresh veggies ever!

Anonymous

Independent Living

Family/friend

December 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Highly recommended caring facility

Facility is clean warm and inviting. Staff is friendly, upbeat and very respectful. I have not experienced the food, but my mother in law says she does not like it because it is too bland. I would absolutely recommend Discovery Village Clear Lake to others.

Susan C

Memory Care

Family/friend

August 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

This is what caring is

They took their job seriously. They engaged her in her care and daily activities. She was kept clean, well dressed, cared for and happy. They worked with us and home health to get it right when the other place ignored us.

Robin

Independent Living

Family/friend

February 28, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

A very nice place

Heartis Clearlake is lovely! They did recently lose their amazing director and I'm not familiar with the new one. We would have had my Mom continue to live there.

VJB

Assisted Living

Family/friend

January 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Helpful, Accommodating and Nice Facility

My family member, unfortunately, was not able to have an extended stay at Heartis Clear Lake; however, the application process, Community Director, aids and help were all on point for the time we were there. The facility is clean, and response times very accommodating. We would recommend Heartis to others considering a home for their aging loved one.

Keri

Assisted Living

Family/friend

December 15, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommend

5 for all categories. It is a great overall place to live. My parents are satisfied with their apartment, the food and activities. I would definitely recommend Heartis Clearlake to others.

David

Assisted Living

Family/friend

December 12, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
5.0

Recommended

My mom was previously a resident at Heartis Clearlake and overall everything was very good for her at this facility. The staff was nice and helpful. My mom loved the food and the staff. I would recommend Heartis Clearlake to others.

Susan

Assisted Living

Family/friend

October 9, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis Clearlake

Very good experience,would recommend. It got her involved, would not leave her alone in her room.made her engage with others.

Robin

Independent Living

Family/friend

April 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Outstanding facilty

I would highly recommend this facility. The staff is readily available and genuinely friendly from housekeeping to dining staff to the front desk and maintenance. Housekeeping picks up trash daily, cleans apartments and changes bedding weekly, and maintains the common spaces to an immaculate level. The meals offer a menu with a wide variety of choices for lunch and dinner along with daily dinner and lunch specials. Both meals include beverages of choice and a desert. There is also a M-F Happy Hour from 4-5 with a staff maintained bar (2 drinks max/person) just to allow another social opportunity. There are two shuttle buses and a schedule for taking residents to doctors, shopping and running errands. There are also trips to go out for dinner/lunch and special outings.

MW

Assisted Living

Family/friend

March 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

It's absolutely worth checking out in person

My Mom likes her new living situation and the staff has been wonderful. We picked this community because, it was recommended by a friend, the facility was clean, welcoming, and I was very impresed with the staff and activites.The enitre program, was head and shoulders above what we were looking for as it relates to the price. I would recommend to others.

Anonymous

Independent Living

Toured community

March 13, 2023

3.0 out of 5 stars
Verified Review

My tour of Heartis Clearlake

I toured Heartis Clearlake and it was okay. The cleanliness was good. The staff was polite, The top guy said that residents like to stay in their rooms??? There were no residents out and about during my tour.

anonymous

Memory Care

Toured community

October 4, 2022

4.0 out of 5 stars
Verified Review

Tour experience

Our tour experience was not the best. It was the sales reps first day on the sales team and she was late and just was not sure what she was doing. I do not want to ding them on that because I am sure she has gotten better, but the tour was not the best. It did look to be a very nice facility though.

anonymous

Memory Care

Family/friend

August 22, 2022

0.5 out of 5 stars
Verified Review

Our families experience

Our family had an horrific experience, we were there everyday for [dates removed] and we would spent countless hours making sure our loved one was easing into everything. The communication was just horrific - from administration down to the day to day staff - one person would be told something and you would never knew if the correct staff member would get the correct information. We were traumatized by the entire thing and if anyone asked us about Heartis Clearlake we would say run as fast as you can. The training is terrible - the care givers are not trained they way they are suppose to. I would not recommend this community to anybody

Discovery Village Clear Lake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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