2929 Dougherty Ferry Rd, Valley Park, MO 63122
Anonymous
Sibling of resident/client
Most importantly, our loved one residing there, is happy and cared in a comfortable safe environment
Very understaffed and rude executive director. What staff they do have are friendly and caring. [name removed] the sales director is very helpful, caring and up best. Our loved one who resides there in the memory care really likes the staff and food. If you use this review please post as anonymous.
Read all reviewsDougherty Ferry Assisted Living and Memory Care
Seniors can find their ideal lifestyle at Dougherty Ferry Assisted Living and Memory Care. Located in St. Louis, Missouri, the community offers assisted living and memory care, meeting the diverse needs of residents. Each individual’s abilities and preferences will be maximized during their time in the community. Residents are also welcome to bring their furry companions along, as Dougherty Ferry has a pet-friendly policy for assisted living. There is also an abundance of attractions to explore outside of the community in the city of St. Louis, from the St. Louis Zoo to the Gateway Arch.
Dougherty Ferry Assisted Living and Memory Care offers apartments that have transparent pricing and an array of floor plans. Studio, one-bedroom, and two-bedroom apartments allow seniors to choose a new home that will best fit their lifestyle goals. With apartment maintenance and housekeeping and linen services provided, seniors are able to relax and receive the care they need. The restaurant provides seniors with daily meals crafted from local ingredients, and the community’s wellness program helps them care for their physical health.
Strolling through the courtyard, reading a book in the library, and getting pampered in the beauty salon are just some of the ways that seniors can...
Dougherty Ferry Assisted Living and Memory Care
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Dougherty Ferry Assisted Living and Memory Care with 8 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Dougherty Ferry Assisted Living and Memory Care has 82 reviews with an average "overall experience" of 3.9 out of 5.
Anonymous
Assisted LivingFamily/friend
September 17, 2025
They do not have enough staff, especially overnight, to handle someone if they need a higher tiered level of care (which they offer for $$). Its unfortunate. They offer it....but can't possibly deliver it.
Dee
Assisted LivingFamily/friend
August 26, 2025
Lack of consistent staff is a huge problem! Sometimes they go three weeks without their rooms being cleaned. When my dad had Covid, they did not check on him at all. They even forget to feed him dinner one night. It's a good thing I am only four minutes away.
Anonymous
Memory CareFamily/friend
August 12, 2025
Very understaffed and rude executive director. What staff they do have are friendly and caring. [name removed] the sales director is very helpful, caring and up best. Our loved one who resides there in the memory care really likes the staff and food. If you use this review please post as anonymous.
Susan
Assisted LivingFamily/friend
July 3, 2025
The common areas are very clean, however, Mom's room rarely gets cleaned because they can't keep staff. Between my sister and I we keep her room clean, but we pay for this service, so we are not happy about that. Otherwise, it's a nice place, friendly and caring staff. She is happy there
Michael D
Memory CareFamily/friend
June 11, 2025
Things that were supposed to be being done were not. After several requests many of the problems were still not being addressed or taken care of. Another resident kept coming in my mom’s room and stealing stuff from her. They were asked several times to keep her door locked but even after several request it was not being done.
Anonymous
Assisted LivingFamily/friend
May 13, 2025
We have been there a year. The care was horrifying. 5 ED's in one year. I don't even bother to write their names down now. THEN, around [date removed], [name removed] was hired as the head RN. Can't say enough good things about her. I worry about her work load. My dad passed and many of the residents have surrounded my mom with love and care. We have gotten to know the residents as I come into town 3 weeks at a time and I have a sibling over there every other day and my brother spends the night mid-week. The activities group is amazing. We were sold on that then realized it doesn't matter if they aren't getting their meds (they weren't) but now that they are, we really appreciate that Mom has 2+ activities/day that she attends. She has a good life - don't listen to her complaining - she always did that!
Jeff Lamatina
Memory CareResident/client
May 9, 2025
Was told there would be an introduction for resident, there was none. Room and cloths weren't cleaned. Medication wasn't given. Was told there would be a refund, there wasn't. Left room better than found.
Billie M
Assisted LivingResident/client
April 15, 2025
I want to love this place - great location - great rooms. The staffing isn't great. Mom even broke her hip and the staff didn't know where the ambulance took her. Next morning we got a call that mom was missing (not in her room). No follow-up after her break. Would love staff that want to care for seniors, know their names, check on their well being. There did not seem to be the personal touch. If you need assistance or extra care, not really the place for your person.
Jim
Assisted LivingFamily/friend
April 15, 2025
So close and convenient to my home was #1. Seemed very clean and new for the most part. Also the price seemed very reasonable. Their overnight staff do seem to be stretched pretty thin.
Theresa B
Assisted LivingFamily/friend
April 5, 2025
Our experience with Dougherty Ferry AL AND MC has been a nightmare. Staff changes are frequent. In our 16 months with the facility, there were 3 executive directors, 4 directors of nursing, 3 business managers, 2 sales managers, numerous receptionists and countess resident aides and housekeepers. Communication goes unanswered for days/weeks, and is often not responded to at all. There seems to be no recourse when care plans are not followed by staff, and refunds for services NOT provided is not granted. You must fight for the rights of your loved one frequently Even cameras installed in your loved ones room does NOT guarantee needs will be met. Regional managers are most often no help as well. After we found our father soaking wet from mid back to knees three times in one week with NO COMMUNICATION BY STAFF as to WHY his care plan was not being followed, we left facility. A refund was not granted, apologies were not offered and we still await a response from numerous staff members.
Anonymous
Assisted LivingFamily/friend
January 22, 2025
I would give it a five for all seven categories for my mother's experience. Everyone there is friendly and they treat my mother very well. She has a community there and has lots of activities to choose from to keep her mind and body healthy. She also can get excellent physical therapy when she needs it. The food there is excellent as well, and all of the people that worked there are very attentive to her and the others that are there.
Liz R
Memory CareFamily/friend
December 5, 2024
Dougherty Ferry Assisted Living and Memory Care is a Great Choice! From the receptionist [name removed], to the Activities Director, [name removed]to the Techs/Resident Assistants [names removed] and more… they are all WONDERFUL and take great care of the residents. The Sales Manager, [name removed], was so attentive and on top of what we needed and making things happen in a timely way! We appreciate this group and recognize the difference between them and other facilities.
Christina
Assisted LivingFamily/friend
November 11, 2024
It's a great place, very helpful & friendly staff, clean, there were actually people around. Other places there were never anyone around, either other patients or staff.
Theresa B
Assisted LivingFamily/friend
October 29, 2024
There is NO communication between staff and patient families. We send emails requesting information concerning the well-being of our father that go COMPLETELY unanswered. Staff turnover is quite high at all levels.
Anonymous
Assisted LivingFamily/friend
September 30, 2024
It is close to my home. I'm hoping they will improve staffing and cleanliness soon. I like to visit often. However, I would not recommend Dougherty Ferry to other families right now. They have a lot of work to do. Supposedly they are having trouble with staffing.
Martha E.
Assisted LivingResident/client
September 27, 2024
Activities personnel, [name removed], [name removed], [name removed] and [name removed] have been outstanding. They helped me get through the last few months. The activities they plan are interesting and enjoyable and help to keep Dougherty Ferry AL a vibrant community .
Susan A
Assisted LivingFamily/friend
September 20, 2024
It's a nice facility but there are staffing issues. My mother has been a resident for 3 months and has had her apartment cleaned 4 times by the staff. (It is supposed to be cleaned weekly.) My sister and I have had to fill in when we visit. We do like that she has her own washer/dryer in her room, the food is good and there are a variety of activities for her to participate in. Overall we are pleased with Dougherty Ferry Assisted Living.
Anonymous
Memory CareFamily/friend
August 27, 2024
My mom had to be moved to Memory Care. No-one watched her take her medications. We found medicine cups filled with meds. My mom was also stashing meds in random hiding places. There was poor communication from staff to me, as I lived out of town and was only able to visit her on the weekends. I saw her on Sunday when we took her out of the facility for dinner. I received a call Friday saying that my mom refused food all week, refused a shower all week, was not taking her medications all week, that her whole room smelled like urine and BO, that she was a danger to herself and had to be sent to the hospital. I called multiple times throughout the week to check on my mom, because mom wasn't feeling up to talking. Everyone said she was fine until Friday when they said she wasn't. Very high staff turnover. Unfortunately, my mom passed away shortly after her stay there. The biggest thing I learned is that if you place a loved one in Assisted living or memory care, you have to visit them EVERYDAY.
Kathleen M Delaney
Memory CareFamily/friend
August 19, 2024
Do not consider Dougherty Ferry for your loved one. They are understaffed, disorganized, do not live up to the expectations of the residential contract. Don't expect anyone to return a call or an email - it doesn't happen. I left hand-written messages at the front desk and no one responded. They do not administer medication responsibly. Memory care residents do not receive cues for meals, hygiene, or medication. On several occasions we overheard residents at the front desk complaining they have not received needed medications. There is no respect for our elderly.
Anonymous
Memory CareFamily/friend
July 11, 2024
Poor communication with families in regards to patient care. Disorganized leadership and staff. Do not keep accurate records of patient care to provide to drs when requested. Lots of staff turnover, in all aspects of the facility.
Dougherty Ferry Assisted Living and Memory Care
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.