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Echelon of Tucson

6250 S Commerce Ct, Tucson, AZ 85746

For more information about senior living options:
(866) 374-4058
31 reviews
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    6%
  • 2 star
    3%
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6.1
Review score
12124 reviews
26418 facilities
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Echelon of Tucson
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Echelon of Tucson
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Lisa H

Child of resident/client

5.0 out of 5 stars

A great community

The staff members would be a 10 out of 10, they are just wonderful. The sales lady we worked with was extremely helpful, she really bent over backwards to accommodating our loved one with anything he needed. Being out of state I could not take him to the tour, so she sent a bus to the hotel he was staying at and took him on the tour herself and gave him lunch. The activities are starting back up, and from the food we have seen it looks and smells really good. For those who are out of state, this community is right next to a bunch of fast food restaurants, a Walmart and VA hospital.

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Echelon of Tucson

Echelon of Tucson in Tucson, AZ is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Independent Living


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Reviews

for Echelon of Tucson

62 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.1
Staff
4.5
Meals & Dining
3.0
Activities
4.1
Value for Cost
4.3

A Place for Mom has scored Echelon of Tucson with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Echelon of Tucson has 62 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 62 reviews

Last Updated: 5/28/21

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Lisa H

Independent Living

Family/friend

May 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Staff
5.0
Meals & Dining
5.0

A great community

The staff members would be a 10 out of 10, they are just wonderful. The sales lady we worked with was extremely helpful, she really bent over backwards to accommodating our loved one with anything he needed. Being out of state I could not take him to the tour, so she sent a bus to the hotel he was staying at and took him on the tour herself and gave him lunch. The activities are starting back up, and from the food we have seen it looks and smells really good. For those who are out of state, this community is right next to a bunch of fast food restaurants, a Walmart and VA hospital.

Lisa H

Independent Living

Family/friend

May 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Staff
5.0
Meals & Dining
5.0

A great community

The staff members would be a 10 out of 10, they are just wonderful. The sales lady we worked with was extremely helpful, she really bent over backwards to accommodating our loved one with anything he needed. Being out of state I could not take him to the tour, so she sent a bus to the hotel he was staying at and took him on the tour herself and gave him lunch. The activities are starting back up, and from the food we have seen it looks and smells really good. For those who are out of state, this community is right next to a bunch of fast food restaurants, a Walmart and VA hospital.

anonymous

Independent Living

Resident/client

May 24, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
5.0
Staff
3.5
Meals & Dining
1.0

My experience at Echelon of Tucson

There is a lack of communication between the staff and the people who live here. There's no follow-up. They don't even have a map to tell you what building is what. I find it interesting you can look at a brochure for an apartment to see a map of the property, but not here. They say they want to take care of a problem, but the food is horrible. And I'm not the only one to say that. It's hard when they serve three meals a day but I can't eat any of it because it's so bad. They don't have fresh stuff. It's all frozen. There's supposed to be a full kitchen staff, with a chef and a sous chef, which they don't have. It's a bunch of teenagers that deliver it, and half the time it's wrong. It's terrible, and there's hardly any alternatives. But you shouldn't even have to look at the alternatives. You should be able to eat the first thing they cook. The activities director is really good though. She plans activities and puts them in the newsletter, and she's open to suggestions. She's acted on the suggestions we've made. She's really good. I like the coffee thing on Tuesdays. It's nice to get together with everybody. And we have happy hour on Thursdays, and it's nice to get together and hang out an drink. Who doesn't want to do that? The maid that was here for 30 years quit. The new person had only been here a couple of weeks and quit. Now I'm not even sure if they have anyone. And the staff hasn't kept us in the loop. You have to go down there to ask. And then they may not even give you the right answer. They also don't always get your meal requests to the kitchen either. It's things like that that are frustrating. They hire people who are inexperienced, and it shows. I'm not sure what their method is, but if you're doing something wrong, I'm not sure if they're communicating it to each other to keep it from happening again. For the most part, I like my apartment, the people that live here, and the things that I do. I've decided I'm going to try not to complain about the food anymore and rely more on the alternative menu. And if that doesn't work out, then I would consider doing something different with my living situation.

anonymous

Independent Living

Resident/client

May 24, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
5.0
Staff
3.5
Meals & Dining
1.0

My experience at Echelon of Tucson

There is a lack of communication between the staff and the people who live here. There's no follow-up. They don't even have a map to tell you what building is what. I find it interesting you can look at a brochure for an apartment to see a map of the property, but not here. They say they want to take care of a problem, but the food is horrible. And I'm not the only one to say that. It's hard when they serve three meals a day but I can't eat any of it because it's so bad. They don't have fresh stuff. It's all frozen. There's supposed to be a full kitchen staff, with a chef and a sous chef, which they don't have. It's a bunch of teenagers that deliver it, and half the time it's wrong. It's terrible, and there's hardly any alternatives. But you shouldn't even have to look at the alternatives. You should be able to eat the first thing they cook. The activities director is really good though. She plans activities and puts them in the newsletter, and she's open to suggestions. She's acted on the suggestions we've made. She's really good. I like the coffee thing on Tuesdays. It's nice to get together with everybody. And we have happy hour on Thursdays, and it's nice to get together and hang out an drink. Who doesn't want to do that? The maid that was here for 30 years quit. The new person had only been here a couple of weeks and quit. Now I'm not even sure if they have anyone. And the staff hasn't kept us in the loop. You have to go down there to ask. And then they may not even give you the right answer. They also don't always get your meal requests to the kitchen either. It's things like that that are frustrating. They hire people who are inexperienced, and it shows. I'm not sure what their method is, but if you're doing something wrong, I'm not sure if they're communicating it to each other to keep it from happening again. For the most part, I like my apartment, the people that live here, and the things that I do. I've decided I'm going to try not to complain about the food anymore and rely more on the alternative menu. And if that doesn't work out, then I would consider doing something different with my living situation.

DQ

Independent Living

Family/friend

April 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

a good fit for my mother in law

The community has a great environment and is very neat and clean. communication between the staff and our family was good and they kept us informed and up to date. I would recommend this community to others.

DQ

Independent Living

Family/friend

April 28, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

a good fit for my mother in law

The community has a great environment and is very neat and clean. communication between the staff and our family was good and they kept us informed and up to date. I would recommend this community to others.

Diane D

Independent Living

Resident/client

March 9, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Meals & Dining
1.0

my experience was excellent for the most part

The care staff and maintenance were just amazing. The admin was not as quick to solve issues. I would recommend this community to others. The food was not the best but he tried his best. They did a great job trying to keep the residence safe with their covid plan

Diane D

Independent Living

Resident/client

March 9, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Activities
4.0
Meals & Dining
1.0

my experience was excellent for the most part

The care staff and maintenance were just amazing. The admin was not as quick to solve issues. I would recommend this community to others. The food was not the best but he tried his best. They did a great job trying to keep the residence safe with their covid plan

Anonymous

Independent Living

Family/friend

January 25, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Meals & Dining
2.0

my mother in laws experence

If you need assistance on the weekend they are not available, there only a front desk person there. I would recommend this community if your loved one is truly independent.

Anonymous

Independent Living

Family/friend

January 25, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Meals & Dining
2.0

my mother in laws experence

If you need assistance on the weekend they are not available, there only a front desk person there. I would recommend this community if your loved one is truly independent.

anonymous

Independent Living

Family/friend

December 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Overall a good community

The rooms at the community are nice, and we like that they provide good services and offer good amenities. We would recommend the Echelon of Tucson community to others.

anonymous

Independent Living

Family/friend

December 28, 2020

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Overall a good community

The rooms at the community are nice, and we like that they provide good services and offer good amenities. We would recommend the Echelon of Tucson community to others.

Linda C

Independent Living

Resident/client

December 23, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend it for independent living

The cleanliness of the community is great, and the staff members are great. They all know us by name, and during COVID they have shut down the dining room. We do get a menu on Saturday's and we can choose what we want and they bring it to our rooms. Pre COVID the activities were fantastic, we would took day trips to the museums and visit different restaurants. Echelon has been taking really good care of us.

Linda C

Independent Living

Resident/client

December 23, 2020

4.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I would recommend it for independent living

The cleanliness of the community is great, and the staff members are great. They all know us by name, and during COVID they have shut down the dining room. We do get a menu on Saturday's and we can choose what we want and they bring it to our rooms. Pre COVID the activities were fantastic, we would took day trips to the museums and visit different restaurants. Echelon has been taking really good care of us.

Anonymous

Independent Living

Resident/client

September 16, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Independent living on Tucson

We have been living at Echelon for 3 years. We love the staff because they care about our needs. Our apartment is spacious and comfortable. We have cleaning service every week. Our meals at the present are delivered to our apartment. We get a weekly menu to make choices for our meals. I love our covered walkways, so regardless of the weather we are protected. I would recommend it for anyone who is looking to have others around . We did have trips to all the sights in Tucson and restaurants on Fridays. Of course these should continue when allowed due to the pandemic. I feel that it is a pleasure to live here.

Anonymous

Independent Living

Resident/client

September 16, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Independent living on Tucson

We have been living at Echelon for 3 years. We love the staff because they care about our needs. Our apartment is spacious and comfortable. We have cleaning service every week. Our meals at the present are delivered to our apartment. We get a weekly menu to make choices for our meals. I love our covered walkways, so regardless of the weather we are protected. I would recommend it for anyone who is looking to have others around . We did have trips to all the sights in Tucson and restaurants on Fridays. Of course these should continue when allowed due to the pandemic. I feel that it is a pleasure to live here.

James Pressey

Independent Living

Family/friend

July 14, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

The echelon of Tucson. At first we were quite happy, then company changed hands. They changed: directors, chef and activity director. Place went from 4 1/2 stars to 1/2 star. We moved our mother out. 2 plus years great 6mos we which had not happened. COVID 19 was their excuse for everything.

James Pressey

Independent Living

Family/friend

July 14, 2020

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

The echelon of Tucson. At first we were quite happy, then company changed hands. They changed: directors, chef and activity director. Place went from 4 1/2 stars to 1/2 star. We moved our mother out. 2 plus years great 6mos we which had not happened. COVID 19 was their excuse for everything.

Anonymous

Independent Living

Resident/client

June 24, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
1.0

The food is not good

The food is awful. My apartment is fine. The building is stable. The staff are friendly , helpful, and good. I chose this community because they called and offered me a good price and I liked the looks of it better than others I visited. Because of the food, I would not recommend this community at this time

Anonymous

Independent Living

Resident/client

June 24, 2020

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
2.0
Care Services
4.0
Activities
1.0

The food is not good

The food is awful. My apartment is fine. The building is stable. The staff are friendly , helpful, and good. I chose this community because they called and offered me a good price and I liked the looks of it better than others I visited. Because of the food, I would not recommend this community at this time

Echelon of Tucson

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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