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Emerald Retirement Residence

5807 Ferry St, Niagara Falls, ON L2G1S8

For more information about senior living options:
(866) 374-4058
6 reviews
Add review
  • 5 star
    33%
  • 4 star
    17%
  • 3 star
    33%
  • 2 star
    17%
  • 1 star
    0%
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Emerald Retirement Residence
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Emerald Retirement Residence
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Frank

Family/friend

5.0 out of 5 stars

Great spot for my Mom

My Mom moved in here in Feb 2019 and at first she was having a tough time and felt like we didn't want to have her living with us. A month later she has made some friends and is loving living a Emerald Retirement Residence, she even said that she should have done this years ago!!! All the staff are always very friendly and the new managers went out of their way to make sure everything was perfect for my Mom. Apparently they have a new and improved menu that is great and are adding a ton of new activities. Thank you to all at Emerald Residence for taking such good care of my Mom, I sleep much better at night knowing that my Mom is safe and living a great life.

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Emerald Retirement Residence

Emerald Retirement Residence in Niagara Falls, ON is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Emerald Retirement Residence

Overall Experience
3.4
Cleanliness
3.5
Friendliness
3.5
Care Services
3.9
Activities
3.4
Value for Cost
3.4

A Place for Mom has scored Emerald Retirement Residence with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Emerald Retirement Residence has 6 reviews with an average "overall experience" of 3.4 out of 5.

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1-6 of 6 reviews

Last Updated: 7/23/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Frank

Independent Living

Family/friend

July 23, 2019

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0

Great spot for my Mom

My Mom moved in here in Feb 2019 and at first she was having a tough time and felt like we didn't want to have her living with us. A month later she has made some friends and is loving living a Emerald Retirement Residence, she even said that she should have done this years ago!!! All the staff are always very friendly and the new managers went out of their way to make sure everything was perfect for my Mom. Apparently they have a new and improved menu that is great and are adding a ton of new activities. Thank you to all at Emerald Residence for taking such good care of my Mom, I sleep much better at night knowing that my Mom is safe and living a great life.

brett

Independent Living

Family/friend

January 18, 2019

2.5 out of 5 stars
Cleanliness
2.5
Friendliness
2.5
Value for Cost
2.5
Care Services
2.5
Activities
2.5

emerald retirement home

hi. the complaints I have been receiving are these, from a lot of the residence that live there... ive heard the food is not great... sometimes its cold...some meat dinners are very tough.. the buns are cold also. ect..a lot of them are afraid to say anything.... these elderly are old and need to eat but are not stupid... this place needs to address this and improve. also ive heard theres nothing to do for them.... they eat and then just go back to there rooms...boring...if something can be done for the money they pay... this should be addressed... thankyou

Rose Belyea

Independent Living

Family/friend

November 17, 2018

2.5 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.5
Care Services
3.5
Activities
2.5

Advertised promises not there

Although the Emerald was fairly good, it did not live up to all of it's promises. My aunt did not like how the dining room was run. If she asked for something, like bread, she was refused. There were other problems, but nothing major. They should not advertise that they have things that they do not. I do not wish to answer any more questions from senior advisor. My aunt has passed away, and we cannot get a first hand account of her likes and dislikes.

Terry Ware

Independent Living

Family/friend

August 2, 2018

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Amazing Staff

This place is amazing from [name removed] (one of the owners) to [name removed] and her staff. PSW’s Front Desk staff and Kitchen Staff! Oh and don’t forget the Maintenance Staff! Everyone does an amazing job and really care about their residents. My Mom stays there and I would not take her anywhere else!!! Thank You for Caring!!!

Anonymous

Independent Living

Toured community

January 25, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

What I seen and the discussion with [Removed], I loved it and would put my mom there no problem.

Anonymous

Independent Living

Toured community

November 22, 2017

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

Location is not ideal. Rooms are nice but other areas could use an update

Emerald Retirement Residence

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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