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Eternal Springs of Gilbert

940 E Williams Field Rd, Gilbert, AZ 85295

For pricing & availability:
(866) 374-4058
9.4
Review score
29 reviews
Add review
9.4
Review score
29 reviews
  • 5 star
    73%
  • 4 star
    17%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.5
Review score
3544 reviews
111 facilities
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Eternal Springs of Gilbert
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Eternal Springs of Gilbert community exterior
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street view of Eternal Springs of Gilbert

CM

Spouse or partner of resident/client

5.0 out of 5 stars

Great Experience

The facility is very clean and doesn't smell. The staff is very friendly and patient with the residents. The food is good and I would highly recommend the facility.

Read all reviews

Eternal Springs of Gilbert

Eternal Springs of Gilbert in Gilbert, Arizona, offers assisted living and memory care in a vibrant environment. Staff provides assistance with activities of daily living and other household maintenance while encouraging you to live as independently as possible. Rooms are equipped with a variety of amenities such as a kitchen or kitchenette, heating and cooling, and more. Residents can participate in a variety of social activities such as karaoke, fitness, cooking classes, happy hour, sensory-based programs, and more. All of this is located in Gilbert, which offers San Tan Mountain Regional Park, Gilbert Historical Museum, a lovely downtown area, shopping, dining, and more.

Frontier is a senior living organization that is committed to helping residents thrive in mind, body, and spirit. Frontier provides quality care while encouraging independence as much as possible. Schedule a tour today to learn how your loved one will thrive in this community.

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Senior living options offered

  • Assisted Living
  • Memory Care

Eternal Springs of Gilbert

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Eternal Springs of Gilbert

9.4 out of 10
Review Score29 reviewsWrite a review
Overall Experience
4.6
Cleanliness
4.8
Friendliness
4.7
Care Services
4.5
Staff
4.4
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.7

A Place for Mom has scored Eternal Springs of Gilbert with 9.4 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, Eternal Springs of Gilbert has 29 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-20 of 29 reviews

Last Updated: 5/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

CM

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great Experience

The facility is very clean and doesn't smell. The staff is very friendly and patient with the residents. The food is good and I would highly recommend the facility.

Robyn I

Assisted Living

Family/friend

April 11, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
2.0
Meals & Dining
3.0

Quality employees who truly care about your loved ones

Their business staff were either understaffed or not well trained because we had several mistakes with billing or even just getting basic information from them. Otherwise, I was happy with the services they provided.

Leah P

Assisted Living

Family/friend

December 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Eternal Springs of Gilbert

We visited the place and was impressed with it, clean, nicely arranged and decorated- felt homey and all the staff was super friendly and welcoming. Definitely would recommend to others, they also have activities that can be shared with families - carnival day and the tree trimming with residents and spaghetti dinner with families. There was a limited number of families who came but the residents really enjoyed seeing the tree getting decorated. Those who were able to help out with decorating did The donations for the events were to raise money for Alzheimer's

James C

Assisted Living

Family/friend

November 1, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended for mom or dad

A great place for mom or dad. It is very clean and tidy. They are very caring and keep their residents active while enhancing their quality of life. Always tending to everyone's needs.

Lori M

Assisted Living

Family/friend

September 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Felt like a home

Eternal Springs truly cared about Mom. They were very kind to her and to me. I thought, while others I looked at had were larger, offered more services and were more beautiful, this one offered intimacy. Mom was known here and not a number. It was not intimidating in any way. It was more like a home than a facility.

Tami

Memory Care

Family/friend

July 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

Almost as good as home

We moved my mom here and she is doing wonderfully! She is in Memory Care now but it's much more affordable and they will accept ALTCS after 2 years of self pay. They have had some key staff turnover. But overall really take care of residents and work well with families.

Mary M

Memory Care

Family/friend

June 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Eternal Spring eval

The caregivers are great. At first my husband kept trying to leave but the caregivers won him over. I feel like he is very well cared for. I would recommend Eternal Spring of Gilbert for anyone who needs a memory care place for their loved one.

Robyn I

Assisted Living

Family/friend

June 5, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

The care staff do a great job

The care for my father has been excellent, the staff are caring and kind. The facility itself is clean and well maintained. They offer many amenities as well. The only issue I’ve had is with communication about the financial aspects. The facility failed to set up our automatic payments and then charged us [fee removed] late fee. A promise was also made to give us a deal on our first month off if we signed by a certain date, and then the paperwork for the deal was not included in the signing documents. Efforts to contact the financial department head went unanswered and we are still waiting on a response a month later.

Anonymous

Assisted Living

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Our Experience

I have had mostly positive experiences, but a few VERY NEGATIVE EXPERIENCES with the Activities Director. We are back on friendly terms, but I am NOT a fan. But my parents are safe and sound. And they have access to 3 meals per day. And the staff is great - front desk reception, aides. servers. My parents complain about the quality of the food. I have eaten there and it's not great. Luckily, they have basic choices.

Anonymous

Memory Care

Family/friend

May 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

General Observations

A place to call “home.” For those who no longer have a real home ..tender loving care for gruff old codgers!

Anonymous

Assisted Living

Family/friend

December 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
5.0
Care Services
2.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Has room for improvement'

I observed one staff member attempt to set a dinner tray on my Dad's lap after he had just been released from the hospital with an open cup. It was very careless and thoughtless. Some of the staff, on the other hand were exceptionally kind. Their front office was disorganized and it took several weeks to get his first invoice so I could pay his rent. This was after several attempts to pay in person and with follow up phone calls and emails. Those in charge mean well and they were very nice, just disorganized.

Anonymous

Assisted Living

Family/friend

December 8, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our Families Experience

The overall experience has been great. Mom has been adjusting daily to the routine and is feeling more comfortable. The cleanliness is tops. The staff and maintenance stays on top of it. Never any odors. The friendliness of the staff is the best. The associates of the home have the best outlook and attitudes. The quality of care is tops. The staff and help do everything possible to make sure that everyone gets the best care there is. The meals are always appetizing, balanced and delicious. The activity calendar is full with a variety of activities and games for everyone. The value for the cost rates right in line with the other establishments

Jon M

Assisted Living

Family/friend

December 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Eternal Springs of Gilbert

It is like a family not too big or too small. It is not corporate owned. I would recommend to others.

Anonymous

Assisted Living

Family/friend

December 6, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Eternal Springs of Gilbert

I would say it is one of the most affordable AL facilities. The Head Nurse has been very friendly to work with. I believe my Mother is receiving the overall care and attention that she needs. My Moms number one complaint is she hates most of the food. We picked this place because it made the most sense for her financially and the location was central to her family. They also provided all of the things she needed but for a lower cost compared to others with the same services.

Anonymous

Assisted Living

Family/friend

August 29, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Overall, Grade C

They are disorganized, hire anyone inexperienced, and people are quitting right and left. I would tell a friend to avoid. They can improve on caregiver training.

Anonymous

Assisted Living

Toured community

August 17, 2023

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour with Eternal Springs of Gilbert and we thought the staff members did a great job overall taking us on the tour

DJP

Assisted Living

Family/friend

March 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

SPARKs my interest!

What I like most about Eternal Springs is their SPARK program. The staff goes out of their way to find out what might interest each individual resident, and looks for ways to incorporate those things into activities. It's been a transition for my parents to leave their home of 35 years. But the staff at Eternal Springs of Gilbert works hard to make it a new home for them - where they feel welcomed, safe, and cared about.

anonymous

Assisted Living

Family/friend

March 21, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
5.0

Overall Good Experience

Overall we've had a good experience. I like the friendly staff and clean environment.

Diana

Memory Care

Family/friend

December 8, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of Mind In Caring for My Loved One

This is a fantastic community. It is expensive; however, I don't know how care it compares to other communities in the area. The community is friendly. The assisted living feels like an upscale hotel. The memory care area has residents that seem to be in a more confined area than assisted living and it is secure. There is a nice secure courtyard for the residents to take advantage and that staff assist the memory care residents with this as well. There are three meals a day plus snacks are served to the residents. There are so many choices for meals. There are lots of activities available to engage the residents with. My loved one has been able to make friends quickly here. The community will take the memory care residents out into the neighboring community to get ice cream. The community gives the families and residents the choice to have an in-house doctor to visit the residents for appointments.

Victoria

Memory Care

Family/friend

February 9, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Place for Your Loved One

Eternal Springs would be a great place for your loved one. I wouldn't mind going here when the time comes for me. They treated my loved one with respect and took great care of them. They allowed my loved one to be themselves and this was important to me.

Eternal Springs of Gilbert

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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