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Family Touch

2345 E. Leonora St., Mesa, AZ 85213

For more information about senior living options:
(866) 374-4058
8.5
Review score
16 reviews
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8.5
Review score
16 reviews
  • 5 star
    50%
  • 4 star
    44%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
6.1
Review score
12124 reviews
26418 facilities
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Family Touch
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Kim

Child of resident/client

5.0 out of 5 stars

Review for Family Touch

I would say it is a great place for someone that needs care. The reason I picked this facility was the overall appearance, the general friendliness of staff and the location, close to where I live.

Read all reviews

Family Touch

Family Touch is a residential care home that is in the upscale residential neighborhood of Mesa, Arizona. This senior care home provides residents a safe environment that is also attractive. Family Touch care home is in a quiet residential neighborhood that allows residents the opportunity to live with seniors with similar lifestyles. The residence is staffed with certified caregivers and licensed managers. Family Touch offers a serene environment with total privacy and care. The care home is fully furnished and equipped with plenty of on-site amenities.

Family Touch residential care home's staff is experienced and dedicated to make sure that the seniors live comfortably. They work during the day as well as at night to provide 24 hours a day care. The staff works tirelessly to promote respect, dignity, and love for everyone in the residence.

Residents receive social amenities and other personal care services. Some of the services include assistance with activities of daily living, like bathing, grooming, and dressing, laundry, and housekeeping. Caregivers provide three meals a day for residents while taking into account their nutritional needs and allergies.

The senior care home also ensures there is social interaction to maintain self-worth and identity. There are organized exercises and planned activities...

Senior living options offered

  • Residential Care Home


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Reviews

for Family Touch

8.5 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.7
Friendliness
4.6
Care Services
4.5
Staff
4.7
Meals & Dining
4.4
Activities
3.0
Value for Cost
4.6

A Place for Mom has scored Family Touch with 8.5 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Family Touch has 16 reviews with an average "overall experience" of 4.4 out of 5.

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1-16 of 16 reviews

Last Updated: 12/6/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kim

Residential Care Home

Family/friend

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for Family Touch

I would say it is a great place for someone that needs care. The reason I picked this facility was the overall appearance, the general friendliness of staff and the location, close to where I live.

Jana G

Residential Care Home

Resident/client

March 18, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great experience!

My mother suffered with Alzheimer’s and we moved her in during the pandemic [date removed]. We could only have door visits but it was very clear to us that my mother was happy as she was always hugging [name removed]. My mother was physically very fit and could be quite challenging but the staff was great with her. I loved that I could communicate with [name removed] at any given time and especially liked that there was a low staff turnover.

DB

Residential Care Home

Family/friend

July 7, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
5.0

Would Recommend

The staff is very caring, and the home is bright and clean.

anonymous

Residential Care Home

Family/friend

May 13, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

We would recommend

Overall we have had a good experience with the Family Touch community, the cleanliness of the place is good. When it came to the meals and dining service our loved one said everything was great. The activities were somewhat limited but they did their best for our loved one

K S

Residential Care Home

Family/friend

April 6, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
4.0

Everyone Worked Hard to Work Through the Transition

Everybody was very sincere, hardworking, and thoughtful of the residents they are caring for. The staff are good to work with and they are quick to respond to questions or concerns. There are nine bedrooms, and some rooms may have double occupancy. I believe there are 4 staff available to assist the residents. The community is very clean and nice. The food was very good and at making an effort to accommodate the resident's requests. They kept busy making the food for the residents as well.

Bill H

Residential Care Home

Family/friend

March 1, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

delighted

I am delighted with Family Touch. my loved one looks cheerful and well cared for; his hygiene and appearance has been upkept. [name removed] and [name removed] have done a great job with care services and have helped to reduce some health concerns. he seems to be receiving the attention and care he needs, they seem to be working with him. Family Touch is very accommodating during visits, they are willing to allow residents to go on outings with their families. this community was the best option out of the others we toured.

anonymous

Residential Care Home

Family/friend

June 28, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Staff
2.0
Meals & Dining
3.0

Nice homey atmopshere

We chose Family Touch at the time because it has the most lovely outdoor environment with beautiful flowers, trees, and wonderful large covered porch areas. It is a very warm environment and I thought that would be the best fit for my sister. The great room and kitchen area is a nice gathering area if the residents want to socialize. she did not enjoy the food, there is not a lot of variety on the menu. I would recommend to someone who is not a picky eater.

Charlotte B

Residential Care Home

Family/friend

May 21, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.5
Staff
5.0

Homey environment

We chose Family Touch because of the environment. it is very homey and friendly and we thought it would be a good fit for our loved one. They are very good with communication to families. It is well decorated and does not have a group home feeling that so many others have, it's just a very inviting atmosphere. I would highly recommend them.

Jana G

Residential Care Home

Family/friend

March 29, 2021

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Happy that my mother is happy

We chose Family Touch because when my daughter toured the facility she got a good feeling. It was clean, in a good location, and she was able to take her pet which helped her with the transition. They have been very open with communication all the time. Overall we are very happy with them and would highly recommend to others looking.

Anonymous

Residential Care Home

Family/friend

February 23, 2021

5.0 out of 5 stars
Verified Review

My Review of Family Touch

The community is clean. I would suggest this community to others. Most of the staff were okay, but sometimes we had problems.

Anonymous

Residential Care Home

Toured community

May 31, 2019

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

The owner was very kind, the house was nice and clean. The all female staff were nice. This house sets up a plan for each resident.

Anonymous

Residential Care Home

Family/friend

October 10, 2016

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
1.0

Additional care for mom

I was not happy with this community. I don't feel that they can handle the needs of my mom. The staff did not have activities for participation. It was a clean environment , but a few things needed some attention. I feel families might look into finding a community to fit all there needs.

Ann Schweers

Residential Care Home

Family/friend

September 7, 2015

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0

Tina and Family Touch were life savers!

My 97 year old mother was living with us when my husband went into the hospital on an emergency basis. I needed to be there with him for the next week. I called Family Touch and explained the situation and between Tina and the folks at Hospice of the Valley my kids were able to get mother moved in the next day and Tina took over from there. My husband ended up dying and it was such a comfort to know mother was being well cared for through it all. I find Family Touch clean and bright, her bedroom beautiful, flowers everywhere and a wonderful large screen TV that mother can now actually see. She says the food is good and the staff seem very friendly and caring. I had visited a couple of other places before I found Family Touch and they were dark and cold looking with very few decorations, pictures or flowers. There was just no comparison. Plus, this has a large back porch overlooking their yard that should be wonderful when it gets a bit cooler. I recommend this home!

Anonymous

Residential Care Home

Family/friend

May 14, 2015

4.0 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.0
Care Services
4.5
Activities
2.5

Tina and Helen were very caring and welcoming when mother needed their services.

Ernie's daughter

Residential Care Home

Family/friend

April 13, 2014

4.5 out of 5 stars
Verified Review
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5

Very good food. Loving, caring staff...

Very good food. Loving, caring staff with plenty of one-on-one time with your loved one. Provides furniture or you can bring your own. Tina really went out of her way to make my dad feel at home and ease to life in his new home. For instance, she drove to Village Inn to get his favorite breakfast. And stocking up on Wendy's chili because that's all he wanted for lunch.

Happy Daughter

Residential Care Home

Family/friend

October 28, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
1.0

I'm Pleased with Family Touch

I haven't been there since they've gotten a new helper but based on what my mother has said and how wonderful Tina has been I would give them a high rating. The only place they could improve is the activities for the people. It would be nice to have things for my mother to do. Other than that everything is good. I'm pleased.

Family Touch

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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