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Fernbrae Manor

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295 Gerstmar Rd, Kelowna, BC V1X7W9

7.5
Review score
9 reviews
Add review
7.5
Review score
9 reviews
5 star
22%
4 star
34%
3 star
11%
2 star
22%
1 star
11%
See all reviews
For more information about senior living options:
(866) 374-4058
Fernbrae Manor
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Jacqueline W
-
Resident/client
4.5
Good People who Care
Overall it is pretty good. For cleanliness, it depends who is cleaning your room. So not always great, but not terrible either. The staff are friendly and there is good quality of care. Meals are very good sometimes and others, not so good. Not nearly enough veggies. I don't take part in t

About the facility
Fernbrae Manor

Fernbrae Manor in Kelowna, BC is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Independent Living

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Amenities
at Fernbrae Manor

Healthcare Services

  • Incontinence Care
  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care

Meals & Dining

  • Professional Chef
  • Gluten-free
  • Vegetarian
  • Low / No Sodium
  • No Sugar
  • Kosher
  • Restaurant Style Dining
  • Meals Provided
  • Room Service

Room Amenities

  • Bath Tubs
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Ground Floor Units

Community Amenities

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Transportation at Cost

Common areas

  • Indoor Common Areas
  • Library
  • Computer or Media Center
  • Beauty Salon
  • Central Fireplace
  • Outside Patio
  • Barber Shop

Recreational areas

  • Arts and Crafts Center
  • Billiards Lounge
  • Game Room
  • Piano or Organ
  • Movie or Theater Room

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands

Languages spoken

  • German
  • English

Activities

  • Stretching Classes
  • Live Musical Performances
  • BBQs or Picnics
  • Karaoke
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Dances
  • Wii Bowling
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Live Well Programs
  • Other Religious Services
  • Yoga / Chair Yoga
  • Activities On-site
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Birthday Parties
  • Happy Hour
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Catholic Services

Compare

Fernbrae Manor
Fernbrae Manor

295 Gerstmar Rd, Kelowna, BC V1X7W9

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Dorchester Retirement
Dorchester Retirement

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7.5
Review score
9 reviews
7.5
Review score
9 reviews
5 star
22%
4 star
34%
3 star
11%
2 star
22%
1 star
11%
8.5
Review score
16 reviews
8.5
Review score
16 reviews
5 star
81%
4 star
19%
3 star
0%
2 star
0%
1 star
0%
Review score not available
Review score not available
Studio
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Studio
Starting at $X,XXX/mo
Studio
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Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Reviews

for Fernbrae Manor

7.5Review score9 reviews
7.5
Review score
9 reviews
5 star
22%
4 star
34%
3 star
11%
2 star
22%
1 star
11%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Fernbrae Manor with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Fernbrae Manor has 9 reviews with an average "overall experience" of 3.1 out of 5.
Overall Rating
3.1
Cleanliness
3.5
Friendliness
3.6
Care Services
2.9
Staff
Meals & Dining
Activities
3.2
Value for Cost
3.0
A Place for Mom has scored Fernbrae Manor with 7.5 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Fernbrae Manor has 9 reviews with an average "overall experience" of 3.1 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-9 of 9 reviews
Jacqueline W - Resident/client
Independent Living
November 13, 2024
4.5
Verified Review
Good People who Care
Overall it is pretty good. For cleanliness, it depends who is cleaning your room. So not always great, but not terrible either. The staff are friendly and there is good quality of care. Meals are very good sometimes and others, not so good. Not nearly enough veggies. I don't take part in the activities but there are a fair number of them and others don't complain about them. Fairly good value for cost. Twice per week we have lively musical entertainment which I enjoy! Also, my bedding is changed and laundered at no extra charge - Every 2 weeks. They also accept small pets.
Anonymous - Family/friend
Independent Living
April 30, 2020
2.5
Unhealthy food
Food quality has really taken a nose dive since being taken over by new ownership Feb 2020 :(
Cleanliness
4.5
Friendliness
3
Value for Cost
2.5
Care Services
2.5
Activities
2.5
caregiver1 - Family/friend
Independent Living
February 26, 2018
1.5
I would not recommend this facility for anyone who does not have caregivers dropping in to see them on a regular basis to ensure their room is maintained and clean. The staff were very nice and they were kind to my father but he is incontinent and within weeks of his arrival, his room smelled so bad of urine that you could not walk in. I paid for additional cleaning & laundry services and made a surprise visit to find his bathroom to be a disgusting mess. Due to deteriorating health, I moved him into extended care and my moving crew could hardly stand to be in the room because of the smell. It is no way for a man to live. All other aspects of his stay at Fernbrae seemed fine and he did like the staff
Cleanliness
1
Friendliness
5
Value for Cost
2.5
Care Services
1.5
Activities
3
Blaine - Family/friend
Independent Living
December 31, 2017
4.0
Review of Fernbrae Manor Kelowna, BB
We have had a very good experience with Fernbae manor, my Mon seems to really like it plus the addition of having interior health working out of the same location or close proximity to has made the whole process great.The food and treatment from the staff has been great. The activities on a daily bases is something she looks forward to when she can attend. Very pleased with this setup.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Susan Burgess - Resident/client
Independent Living
December 25, 2017
0.5
I would not recommend Fernbrae Manor to anyone.
I lived in Fernbrae Manor for six months and, while the first couple of months were really great, I became disenchanted with the place as I became more acquainted with the environment and standard. I would not recommend Fernbrae for anyone. It is more of an assisted living environment, with only three activities provided, bingo, horse racing, and happy hour; the activities staff person attempted to encourage residents to participate in a variety of crafts but, quite frankly, either age or health are a reason why many residents were unable to participate. I found the food unpalatable after the change in kitchen staff in April and, in my opinion, Canada Food Rules were then not followed at all. Advertisements on the tv are misleading, and don't reflect the true picture of the residence. Lawn bowling or boche ball are shown in one frame, and I sincerely doubt that these games have been played there for quite some time by any of the present residents. The scene of a senior couple playing a board game in front of a fireplace is not a scene from Fernbrae. They only have an electric fireplace, situated in the entrance way. The is false advertising. I stand by my statement completely. Should anyone consider moving in to Fernbrae, while I was there, many people stayed two or three days just to acquaint themselves with the facility and see for themselves what is offered.
Cleanliness
4
Friendliness
2.5
Value for Cost
0.5
Care Services
0.5
Activities
1.5
Anonymous - Family/friend
Independent Living
December 2, 2017
2.0
Poor quality food
Regretfully I can only give Fernbrae Manor 2 stars because of the poor quality food. While this has been brought to the attention of management on several occasions in the past 6 months, the food & beverage manager has been ineffective with implementation of suggestions & feedback provided by the residents. It is unknown if this Food & Beverage manager has the true skills to correct this situation.
Cleanliness
2
Friendliness
2
Value for Cost
2
Care Services
2
Activities
2
-Family Member - Family/friend
Independent Living
August 17, 2017
3.5
Verified Review
Mother is feeling comfort with her environment
The tour of Fernbrae was very helpful in the decision-making process. The facility provides rooms that are of adequate size, plus provides amenities such as hairdresser, manicure/pedicure, & laundry that are priced well. Fernbrae also provides activities for those who wish to join in, such as Bingo, Horse Races, singing, etc. A resident can be as busy as they want, or can just enjoy the grounds. As with any facility serving meals to many people at the same time, the quality of food can sometimes be an issue, but with communication can be resolved. As we get older, a change in our living environment can be a difficult adjustment. It took a little bit of time, but with patience and encouragement, the adjustment has been successful, and our mother is feeling comfort with her environment.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Anonymous - Toured community
Independent Living
December 29, 2016
4.0
Mom Liked this place, but it was located in an aea of the city she was unfamiliar with
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Jacki Baback - Family/friend
Independent Living
July 16, 2016
5.0
Verified Review
Great place, very friendly and personable staff. My dad is very happy living at Fernbrae
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-9 out of 9 reviews

Neighborhoods
around Fernbrae Manor

See what the neighborhood has to offer and what’s nearby:
Fernbrae Manor in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the British Columbia regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about British Columbia regulations for Assisted Living.

Frequently Asked Questions
about Fernbrae Manor

A Place for Mom has scored Fernbrae Manor 7.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (250) 979-0600 to reach a resident at Fernbrae Manor.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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