6510 N U.S. 31, Indianapolis, IN 46227
Margaret
Loved one of resident/client
Overall good community
We are very happy with 5Star. It's always clean, the food is excellent the staff is excellent. They work well with us. I would give it a 5 out of 5. Overall it is a good community. People who have visited always tell be how bright, clean and fresh smelling it is. That is so important because some smell like urine or are just dirty. This place is neither and the first thing anyone would notice. The biggest sales item.
Read all reviewsFive Star Residences of Banta Pointe
Learn more about the Best of Senior Living awards and this year’s winners.
See all 2026 award winnersFive Star Residences of Banta Pointe
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisorGet a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
A Place for Mom has scored Five Star Residences of Banta Pointe with 9.5 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Five Star Residences of Banta Pointe has 47 reviews with an average "overall experience" of 4.4 out of 5.
Margaret
Assisted LivingFamily/friend
July 17, 2025
We are very happy with 5Star. It's always clean, the food is excellent the staff is excellent. They work well with us. I would give it a 5 out of 5. Overall it is a good community. People who have visited always tell be how bright, clean and fresh smelling it is. That is so important because some smell like urine or are just dirty. This place is neither and the first thing anyone would notice. The biggest sales item.
Drummond Family
Assisted LivingFamily/friend
July 2, 2025
The entire staff went over and above to take care of our mother and us when they where needed the most .
Anonymous
Assisted LivingFamily/friend
June 4, 2025
Everyone was very friendly. When she moved in there was a nurse on duty 24-7, that got changed at some point. Everyone was always helpful though. Staff knew all of the residents by name. The restaurant setting made her very happy. There was always something for her to do. The room itself was fine, the level of care fees could have been an issue if she had stayed longer. I think that's all. She truly loved the staff and one came to the hospital that was 40 minutes from the facility to visit mom in the hospital.
Stephen R
Assisted LivingFamily/friend
May 14, 2025
My sister-in-law seems to be flourishing at 5Star at Banta Point. The staff is always friendly and very helpful. The entire staff from the cleaning lady to the Assiatant Director. They get to know their residents and their needs. It is small enough to be able to allow their staff to get to know them all. The activities director, whom unfortunately, left recently, was wonderful. We are looking forward to her replacement. The food is excellent. I have not heard one complaint about it. Breakfast and Lunch are a little close together but besides that, I have not heard anything negative. The facility is bright and cheerful. It smells clean. This is a big plus. We have been missing a few pieces of laundry but nothing major. We so appreciate their help and cooperation.
Anonymous
Independent LivingResident/client
March 14, 2025
All but 6 I would rate a 5. I would have to give 6 a 3. Knowing that these types of living arrangements are always expensive, it is hard to rate. It's a great facility and I'm very impressed. The staff are friendly, courteous, professional.
Cynthia L Bymaster
Independent LivingResident/client
January 10, 2025
This was my first stop on a 5 locations search. I found myself comparing each place to 5 Star. It just made sense to select the place that checked all my boxes. Each person's needs are different, so I can't say this will be the place for each of you. Just look at many choices and decide for yourself.
Anonymous
Assisted LivingFamily/friend
November 26, 2024
It has been a while, but our experience with everything and everyone there was just fine! It was in a great location and close to my sister and I so we could visit often. Mom was happy there, I would recommend them to others.
HT
Assisted LivingFamily/friend
November 15, 2024
I really liked the people and knew people who had been there, they liked it a lot. It was really a wonderful place. My mom has moved because she was in need of a locked facility with memory care, we really loved Banta Pointe though.
Anonymous
Assisted LivingFamily/friend
September 27, 2024
It's a great facility. My dad likes it there. Food is great and Staff is friendly. He also got to keep his dogs which was nice. I would absolutely recommend Five Star Residences of Banta Pointe to others looking.
Amy M
Assisted LivingFamily/friend
July 18, 2024
My grandma lived here for 6 yrs. She passed away and a few of the residents wanted to pay their respects. The showing was day hours and a short 10 min drive. I contacted the DON and the Activity Director but received no follow up. Five Star didn’t care enough to allow them to pay condolences and didn't offer transportation. I was told by the DON, “If we do it for you, we would have to do it for other residents.” I've been an RN for 16 yrs and will continue to be an advocate. There are consistent problems including the activity director acting unkind and unprofessional. The next ED will be the 5th one in 6 yrs. Ask family members who reside here before deciding to place your loved one. My grandma was a retired RN taking care of patients for half of her life. I know my grandma, and the other parents/grandparents, deserve better. Corporate, regional, and AlerisLife, what if it was YOUR family? Your slogan is "never stop advancing." Maybe start with "just improve and provide better care."
Anonymous
Assisted LivingFamily/friend
May 1, 2024
The aides are not responsive when the resident hits the button. The Kitchen Staff treat the resident disrespectful. Push them to hurry and get out of dining hall push them to choose food they don't want to eat when they order. Food choices are terrible residents make fun of the food and don't eat it.
Linda
Independent LivingResident/client
April 25, 2024
For the value for cost it is expensive, but they do everything well, they keep the properties looking great and the snow and ice removal was wonderful. I love it here. Based on the experience I have had so far, I would of course recommend them to other families and do it all the time!
Edward B
Independent LivingFamily/friend
April 10, 2024
My mom [name removed] lives here and she’s very happy, she has friends, and there is great support staff here.
David
Assisted LivingFamily/friend
April 2, 2024
Great place and my mother loves it there. Disappointed in the 8.3% rate increase this past January. The place was referred to us by a friend.
Anonymous
Assisted LivingFamily/friend
March 21, 2024
I think the food could be more diverse and better, in general. The service time for meal delivery, sometimes, can be extraordinary long. The staff is outstanding. Overall, I'm very pleased. They give dad his space, yet keep a close eye on him. I'm grateful for their care.
VT
Assisted LivingFamily/friend
February 14, 2024
They were very friendly. Beautiful facility. Mother choose it. It is very close to mom's church.
Anonymous
Assisted LivingFamily/friend
January 18, 2024
My mom is very happy here. Our family feels that she is safe and looked after by people who care about the health, safety, and happiness of the residents. She has made many friends at this facility.
Kim
Assisted LivingFamily/friend
January 17, 2024
It's small enough to get personalized care and the staff seems consistent Could use a wider variety of activities- Seems like they do a lot of the same things The meals have went downhill the last couple months - residents are not happy.
Anonymous
Assisted LivingFamily/friend
January 4, 2024
Comments: Two staff members go above AND beyond. [name removed] and [name removed]. [name removed]is exceptional at her job! The facility and my Dads apartment are always very clean! She is detailed in her work! [name removed] is a caring soul. She is friendly and takes time out to help me getting my Dad off to his Dr appointments since I struggle with mobility issues myself. My Dad constantly complains about the food. He says the selections they have aren't appealing and they usually get his orders wrong. He also says they run out of things often. He is upset they raised his rent [fee removed]. I often feel he doesn't ask for more help from time to time thinking he will get more points on level of care and be charged even more per month.
Tony A
Assisted LivingFamily/friend
January 4, 2024
Mom has been here over 1 year. We are very satisfied with everything at this facility.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
