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6510 N U.S. 31, Indianapolis, IN 46227
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5 star
49%
4 star
39%
3 star
10%
2 star
2%
1 star
0%
9.1
Review score
4365 reviews
142 facilities
2020 Photos available
44 Floor plans available
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Anonymous
-
Child of resident/client
4.0
Mom was happy here
It has been a while, but our experience with everything and everyone there was just fine!
It was in a great location and close to my sister and I so we could visit often.
Mom was happy there, I would recommend them to others.
About the facility Five Star Residences of Banta Pointe
Senior living options offered
Assisted Living
Independent Living
Pricing for Five Star Residences of Banta Pointe
Total monthly costs depend on room type, select services, and the level of care needed.
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Assisted Living
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
Independent Living
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Studio
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1 Bedroom
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Five Star Residences of Banta Pointe
6510 N U.S. 31, Indianapolis, IN 46227
Five Star Residences of Clearwater
4519 E 82nd St, Indianapolis, IN 46250
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9.5
Review score
41 reviews
9.5
Review score
41 reviews
5 star
49%
4 star
39%
3 star
10%
2 star
2%
1 star
0%
9.8
Review score
57 reviews
9.8
Review score
57 reviews
5 star
59%
4 star
23%
3 star
11%
2 star
2%
1 star
5%
9.8
Review score
78 reviews
9.8
Review score
78 reviews
5 star
83%
4 star
13%
3 star
3%
2 star
1%
1 star
0%
9.4
Review score
50 reviews
9.4
Review score
50 reviews
5 star
48%
4 star
28%
3 star
10%
2 star
2%
1 star
12%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Independent Living
Care types offered
2
Assisted Living, Independent Living
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Amenities at Five Star Residences of Banta Pointe
Healthcare Services
- Staffing & Ancillary Services
- Non-Ambulatory Care
- Incontinence Care
- Memory Care
- Medication Management
- High Acuity Care
- Diabetic Care
Meals & Dining
- Vegetarian
- Gluten-free
- Kosher
- No Sugar
- Professional Chef
- Restaurant Style Dining
- Meals Provided
- Anytime Dining
- Guest Meals
- Vegan
- Room Service
Room Amenities
- Handicap Accessible
- Cable or Satellite TV
- Wi-Fi/high-speed internet
- Ground Floor Units
- Garden View
- Kitchenette
- Respite or Short Term Stays Offered
- Wheelchair Accessible Showers
- Air Conditioned
Community Amenities
On-site dining options
- Café or Bistro
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Property Convenient to Public Transit
- Transportation at Cost
- Complimentary Transportation
- Uncovered Parking
Pets
- Cats Allowed
- Weight Limit (lbs)
- Dogs Allowed
Common areas
- Library
- Private Bath
- Barber Shop
- Computer or Media Center
- Indoor Common Areas
- Indoor Atrium
- Meeting Room
- Outside Patio
- TV Lounge
- Central Fireplace
- Outdoor Common Areas
- Beauty Salon
Recreational areas
- Piano or Organ
- Game Room
- Arts and Crafts Center
- Raised Garden Beds
- Movie or Theater Room
Services
- Housekeeping
- Beautician
- Grocery Shopping and Errands
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Trivia Games
- Christian Services
- Yoga / Chair Yoga
- Art Classes
- Community Service Programs
- Devotional Activities Offsite
- Wine Tasting
- BBQs or Picnics
- Karaoke
- Wii Bowling
- Day Trips and Outings
- Happy Hour
- Holiday Parties
- Catholic Services
- Activities On-site
- Live Musical Performances
- Activities Off-site
- Devotional Activities On-Site
- Visiting Chaplain or Priest
- Cards / Pinochle Club
- Tai Chi
- Stretching Classes
- Pet-focused Programs
- Brain fitness / Dakim
- Live Well Programs
- Bible Study Group
- Live Dance or Theater Performances
- Forever Fit
- Birthday Parties
- Educational Speakers / Life Long Learning
Reviews
for Five Star Residences of Banta Pointe
Write a review
A Place for Mom has scored Five Star Residences of Banta Pointe with 9.5 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Five Star Residences of Banta Pointe has 41 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.7
Care Services
4.3
Staff
4.5
Meals & Dining
4.2
Activities
4.2
Value for Cost
4.2
A Place for Mom has scored Five Star Residences of Banta Pointe with 9.5 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Five Star Residences of Banta Pointe has 41 reviews with an average "overall experience" of 4.3 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 41 reviews
Anonymous - Family/friend
Assisted Living
November 26, 2024
Mom was happy here
It has been a while, but our experience with everything and everyone there was just fine!
It was in a great location and close to my sister and I so we could visit often.
Mom was happy there, I would recommend them to others.
HT - Family/friend
Assisted Living
November 15, 2024
Review for Five Star Residences of Banta Pointe
I really liked the people and knew people who had been there, they liked it a lot. It was really a wonderful place. My mom has moved because she was in need of a locked facility with memory care, we really loved Banta Pointe though.
Anonymous - Family/friend
Assisted Living
September 27, 2024
Great facility-highly recommend
It's a great facility. My dad likes it there. Food is great and Staff is friendly. He also got to keep his dogs which was nice.
I would absolutely recommend Five Star Residences of Banta Pointe to others looking.
Response from Five Star Residences of Banta Pointe
October 2, 2024
Thank you for your wonderful review and recommendation! We're thrilled to hear that your dad is enjoying his time at Five Star Residences of Banta Pointe. It's great to know he loves the food and appreciates our friendly team -- and that our pet friendly policy is just one more way we've made the community feel like home for him.
Amy M - Family/friend
Assisted Living
July 18, 2024
Much Improvement Needed
My grandma lived here for 6 yrs. She passed away and a few of the residents wanted to pay their respects. The showing was day hours and a short 10 min drive. I contacted the DON and the Activity Director but received no follow up. Five Star didn’t care enough to allow them to pay condolences and didn't offer transportation. I was told by the DON, “If we do it for you, we would have to do it for other residents.”
I've been an RN for 16 yrs and will continue to be an advocate. There are consistent problems including the activity director acting unkind and unprofessional. The next ED will be the 5th one in 6 yrs. Ask family members who reside here before deciding to place your loved one. My grandma was a retired RN taking care of patients for half of her life. I know my grandma, and the other parents/grandparents, deserve better. Corporate, regional, and AlerisLife, what if it was YOUR family? Your slogan is "never stop advancing." Maybe start with "just improve and provide better care."
Response from Five Star Residences of Banta Pointe
August 15, 2024
Amy, thank you for taking the time to share your feedback about your and your grandmother's experience at Five Star Residences of Banta Pointe. I am the Regional; Director of Operations and am sorry for your loss and regret that we did not meet your expectations during this difficult time. I would welcome the opportunity to discuss your concerns in more detail and to better understand the specific issues you’ve raised. You may reach me by contacting the community and asking to leave a message for the RDO. I look forward to talking to you soon as family insights are invaluable as we strive to always improve and always provide the best care possible. Regards, Mark.
Anonymous - Family/friend
Assisted Living
May 1, 2024
The aides are not responsive when the resident hits the button. The Kitchen Staff treat the resident disrespectful. Push them to hurry and get out of dining hall push them to choose food they don't want to eat when they order. Food choices are terrible residents make fun of the food and don't eat it.
Response from Five Star Residences of Banta Pointe
May 1, 2024
I am the Executive Director and would welcome the chance to speak with you about your feedback. We hold our team to the highest standards of integrity and compassion, and as a community strive to exceed the expectations of our residents in everything we do. Please contact me at the community so I can hear the details of the situations upon which you based your opinion of Five Star Residences of Banta Pointe.
Linda - Resident/client
Independent Living
April 25, 2024
It is a great place to live.
For the value for cost it is expensive, but they do everything well, they keep the properties looking great and the snow and ice removal was wonderful. I love it here. Based on the experience I have had so far, I would of course recommend them to other families and do it all the time!
Response from Five Star Residences of Banta Pointe
April 30, 2024
Thank you for your feedback Linda. We're delighted to hear that you're enjoying your experience at Five Star Residences of Banta Pointe. We strive to offer exceptional value, and we're thrilled that you appreciate our dedication to maintaining our community and providing top-notch services and amenities. Your recommendation means the world to us, and we're honored to have you as part of our community!
Edward B - Family/friend
Independent Living
April 10, 2024
Nice place nice people
My mom [name removed] lives here and she’s very happy, she has friends, and there is great support staff here.
Response from Five Star Residences of Banta Pointe
April 18, 2024
Thanks for your feedback Edward. It is wonderful to read how happy your mom is at Five Star Residences of Banta Pointe. We appreciate your review and shout out for our team.
David - Family/friend
Assisted Living
April 2, 2024
Review for Five Star Residences of Banta Pointe
Great place and my mother loves it there. Disappointed in the 8.3% rate increase this past January. The place was referred to us by a friend.
Response from Five Star Residences of Banta Pointe
April 9, 2024
David - We're thrilled your friend recommended Five Star Residences of Banta Pointe and that your mom loves it here. Ensuring an exceptional resident experience necessitates increased investments in our community and team, which we did only after we carefully explored ways to minimize that increase amidst economic pressures on our industry.
Anonymous - Family/friend
Assisted Living
March 21, 2024
Excellent Choice! Highly recommend.
I think the food could be more diverse and better, in general. The service time for meal delivery, sometimes, can be extraordinary long.
The staff is outstanding. Overall, I'm very pleased. They give dad his space, yet keep a close eye on him. I'm grateful for their care.
Response from Five Star Residences of Banta Pointe
March 26, 2024
Thanks for your feedback and your five-star review. We appreciate your kind words for our team and are honored by your recommendation. As we want to exceed expectations across the board, we encourage your loved one to attend our monthly dining services meetings to provide us with their input on where we need to improve to ensure that meals are a highlight of their day at Five Star Residences of Banta Pointe.
VT - Family/friend
Assisted Living
February 14, 2024
Review for Five Star Residences of Banta Pointe
They were very friendly. Beautiful facility. Mother choose it. It is very close to mom's church.
Response from Five Star Residences of Banta Pointe
February 15, 2024
Thanks for sharing your thoughts. It's nice to read that our location was perfect for your mom's needs, and that you remain impressed with the community and team.
Anonymous - Family/friend
Assisted Living
January 18, 2024
My mom is very happy here. Our family feels that she is safe and looked after by people who care about the health, safety, and happiness of the residents. She has made many friends at this facility.
Response from Five Star Residences of Banta Pointe
January 19, 2024
We are happy to read that your mom is very happy here, and has made many new friends at Five Star Residences of Banta Pointe. Thanks for your compliments for our team and the care they provide to all our amazing residents.
Kim - Family/friend
Assisted Living
January 17, 2024
small homey environment, would recommend, happy with our choice
It's small enough to get personalized care and the staff seems consistent
Could use a wider variety of activities- Seems like they do a lot of the same things
The meals have went downhill the last couple months - residents are not happy.
Response from Five Star Residences of Banta Pointe
January 18, 2024
Kim, thanks for your feedback and your recommendation. I am the Executive Director and as we want all residents and families to be 100% satisfied with life at Five Star Residences of Banta Pointe, invite you to swing by my office anytime you have concerns you would like to discuss.
Anonymous - Family/friend
Assisted Living
January 4, 2024
A summary
Comments: Two staff members go above AND beyond. [name removed] and [name removed]. [name removed]is exceptional at her job! The facility and my Dads apartment are always very clean! She is detailed in her work! [name removed] is a caring soul. She is friendly and takes time out to help me getting my Dad off to his Dr appointments since I struggle with mobility issues myself. My Dad constantly complains about the food. He says the selections they have aren't appealing and they usually get his orders wrong. He also says they run out of things often. He is upset they raised his rent [fee removed]. I often feel he doesn't ask for more help from time to time thinking he will get more points on level of care and be charged even more per month.
Response from Five Star Residences of Banta Pointe
January 8, 2024
Thanks for your feedback, and your compliments for our team and the care that they provide to your dad. Please encourage him to attend our monthly dining services meetings as we are always looking for resident input on our menus and service.
Tony A - Family/friend
Assisted Living
January 4, 2024
Mom has been here over 1 year. We are very satisfied with everything at this facility.
Response from Five Star Residences of Banta Pointe
January 8, 2024
This is great to hear Tony. We're honored your mom calls Five Star Residences of Banta Pointe her home and appreciate your kind words about your experience.
Anonymous - Family/friend
Assisted Living
December 21, 2023
Great food. Lots of activities and entertainment.
Response from Five Star Residences of Banta Pointe
January 3, 2024
Thanks for the shout out for the amazing food and wonderful programs at Five Star Residences of Banta Pointe.
Jim B - Family/friend
Assisted Living
December 21, 2023
Excellent assisted living
Overall my parent is very pleased with 5 star. Comments about liking staff, nurses, dining rom staff and executive staff. Room and building is clean and includes individual heat/ac units
Response from Five Star Residences of Banta Pointe
January 3, 2024
Jim, it is wonderful to read that your loved one sings the praise of Five Star Residences of Banta Pointe. We are touched to see that the team here has earned their compliments (and your five-star rating).
Anonymous - Family/friend
Assisted Living
September 25, 2023
Review for Five Star Residences of Banta Pointe
Everyone has been very nice and helpful. Always have a few bumps but nothing serious. Glad I moved him there. It was clean, friendly, listen to my needs. Didn't smell inside.
Response from Five Star Residences of Banta Pointe
September 27, 2023
Thanks for your review and five-star rating! We appreciate your compliments on the friendliness of our team, and are thrilled to read you are very happy with your loved one's new home.
Anonymous - Family/friend
Assisted Living
February 21, 2023
Peace of Mind
My loved one really enjoys being here and our family is happy our loved one is here. I have been able to visit my loved one often. The staff communication with the family is very good when we have questions. Also, they are good about keeping in contact with us with any changes about our loved one.
There are three meals a day served to the residents, and there are choices for the residents to choose from. My loved really enjoys the food offered here.
Response from Five Star Residences of Banta Pointe
February 22, 2023
Thank you for this wonderful feedback. It is great to know that you get a chance to visit often, and that you've always found communication with the team to be excellent. We're glad to read that your loved one enjoys the food so much -- and most importantly that they are happy at Five Star Residences of Banta Pointe (and as a result so is your entire family).
anonymous - Family/friend
Assisted Living
February 16, 2023
Overall a nice community
Overall it has been a pretty decent and positive experience. The grounds are really well kept from what we can see and they are updating the interior of the building.
Response from Five Star Residences of Banta Pointe
February 17, 2023
Thanks for your feedback -- and your shout out to the amazing work our team does to keep the community beautiful inside and out.
Vicki - Family/friend
Assisted Living
January 10, 2023
Review for Five Star Residences of Banta Pointe
They are extremely caring they have excellent employees. They could improve with the cook. They have changed cooks since moving in and there were no complaints to begin with and maybe the new cook will improve with time. Of course as in most places they are sometimes short staffed but no one is ever overlooked because of it. It's a great place They have just completely remodeled and put new furnishings in the common area for the residents.
Response from Five Star Residences of Banta Pointe
January 11, 2023
Vicki, I am the Executive Director and want to thank you for your kind words for our team and for our recent renovations. We know the dining experience is an important part of life at Five Star Residences of Banta Pointe so encourage you and your loved one to join our Food Focus meeting where we gather feedback on all aspects of that experience -- or swing by my office to chat. Thanks again for your feedback. P.S. Be on the lookout for some exciting changes coming to our newly remodeled Bistro!
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Frequently Asked Questions about Five Star Residences of Banta Pointe
Five Star Residences of Banta Pointe offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Five Star Residences of Banta Pointe 9.5 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (317) 783-4663 to reach a resident at Five Star Residences of Banta Pointe.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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