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Forest Heights Senior Living

2500 Polo Ridge Ct, Winston-Salem, NC 27106

For pricing & availability:
(866) 374-4058
9.0
Review score
78 reviews
Add review
9.0
Review score
78 reviews
  • 5 star
    38%
  • 4 star
    28%
  • 3 star
    17%
  • 2 star
    4%
  • 1 star
    13%
See all reviews
9.2
Review score
5169 reviews
142 facilities
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Forest Heights Senior Living
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Forest Heights Senior Living
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Anonymous

Sibling of resident/client

5.0 out of 5 stars

PruittPlace Winston Salem

Pruitt is a beautiful place and the staff is excellent. My brother wanted to return but his circumstances wouldn't allow him to. I made great friends there and so did he.

Read all reviews

Forest Heights Senior Living

Welcome Home to Forest Heights Assisted Living and Memory Care of Winston-Salem! This community is devoted to a higher standard of living for seniors who need assisted living or the security and structure of memory care services. We have raised the bar in the assisted living industry by providing unsurpassable care. In addition, our living quarters are spacious, warm, and inviting. We have a variety of floor plans, from a small private studio to a one bedroom apartment with a kitchenette, to choose from. We provide first rate dining services as well as an array of entertainment and activities including outings to the local mall and plays at the Barn Dinner Theater. At Forest Heights Assisted Living and Memory Care, we promote choice, dignity, and individuality, and our number one priority is the well-being of our residents.

Senior living options offered

  • Assisted Living
  • Memory Care

Forest Heights Senior Living

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Forest Heights Senior Living

9 out of 10
Review Score78 reviewsWrite a review
Overall Experience
3.7
Cleanliness
3.9
Friendliness
4.1
Care Services
3.6
Staff
4.2
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.7

A Place for Mom has scored Forest Heights Senior Living with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Forest Heights Senior Living has 78 reviews with an average "overall experience" of 3.7 out of 5.

Filters

1-20 of 78 reviews

Last Updated: 9/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 16, 2025

5.0 out of 5 stars
Verified Review

PruittPlace Winston Salem

Pruitt is a beautiful place and the staff is excellent. My brother wanted to return but his circumstances wouldn't allow him to. I made great friends there and so did he.

Pastor Randy M

Assisted Living

July 29, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Great Experience

To say Pruitt Place is a caring and thoughtful senior living facility is truly an understatement. I am a local pastor that shares with the seniors on a weekly basis. Whenever I come, residents are always well attended to and seem to be ready to face the challenges of their days. The calendar is colorful and full of activities. There is even literally a red carpet when you enter, which is indicative of their red carpet treatment. I am very appreciative of the kindness of the executive team members as well as the staff, as they are always senior focused and visitor sensitive. THANK YOU PRUITT PLACE for being a wonderful addition to the Winston-Salem senior community and beyond.

Patricia

Assisted Living

Family/friend

June 24, 2025

2.0 out of 5 stars
Verified Review

Too much to do, too little time

It was a very rushed procedure as the rehab facility cut him loose faster than we thought and wanted him to have 24 hr care. But Forest heights assisted living doesn't provide that. At the last minute they told me I'd have to hire someone or stay with him. I had already paid [amount removed] for entry fee plus one month. There was no way I could hire someone with a few hours notice. So I had to bring him home instead. They would only refund half the monthly fee. And it was 2 weeks before they would do that. No one bothered to call back or see how they could help. It's a lovely facility but just not for him at this time.

Anonymous

Assisted Living

Family/friend

April 15, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
2.0
Meals & Dining
3.0

Nice space but administratively unorganized

They had no onboarding process, housekeeping is severely understaffed, never see the director around, meal ordering is unorganized. They have attempted some improvements. I will say the size of the space for the price are better than most. It's just been very difficult to acclimate.

Lindsay

Assisted Living

Family/friend

February 18, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A Place for Dad

We made the difficult decision to find an assisted living community for our dad. He was transitioning from living with me and my family to Forrest Heights. He has really enjoyed having his own space and feeling more independent than just trying to fit into our lifestyle. He cannot say enough good things about the food, he is always complimenting the chef! They have made his transition smooth and he feels comfortable and safe. That means the world to my sister and I.

Anonymous

Assisted Living

Family/friend

February 13, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.5
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Helpful and Kind...

The administrative staff is very helpful and kind. The activities director is fantastic. The other staff seems to turnover regularly, so even though they are courteous and helpful, it becomes difficult for patients to establish any fondness for them.

Todd Barr

Memory Care

Family/friend

October 22, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Tremendous, thanks for all you do

Staff at Forest Heights is personal and meet the needs of my Mom. They are patient and understanding of the needs of each resident. They take the time to speak and participate in activities with residents and family members. They always ask how things are going and if Mom is comfortable and happy with the facility. They care and do all they can to make residents comfortable and a feeling of home. Thank you for all you do for my Mom and family!

Elizabeth S

Assisted Living

Resident/client

August 26, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
2.0

Nice place

Staff friendly and efficient… head staff very friendly and knowledgeable. Facility Very clean . Food could be a lot better. head staff available to talk most if the time. Front desk awesome and very kind and helpful.

Anonymous

Assisted Living

Family/friend

August 20, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
5.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

"Would recommend

The suite needs regular cleaning. The staff needs to do a better job managing prescriptions. We are pleased with the level of care overall. Just a few things need attention.

Nan E

Assisted Living

Family/friend

July 13, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Friendly, personalized and ‘like home’.

We haven’t finalized our selection of a new home for my brother, but I was very impressed with the tour. [name removed] was extremely knowledgeable and helpful. Staff and residents were all smiles and friendly. [name removed] showed and described many things that were done to make residents feel at home and part of a caring community.

Anonymous

Assisted Living

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

My loved one was previously a resident at Forest Heights Senior Living and the experience was very good. The leaders were very good and responsive, they seemed to have the best interest of the residents in mind. Based on our experience, I would recommend Forest Heights Senior Living to others.

Anonymous

Assisted Living

Family/friend

May 20, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
4.0
Care Services
2.0
Activities
5.0
Staff
3.0
Meals & Dining
5.0

Would recommend.

So far Forest Heights as been great. The staff is what it is but our loved one likes it. The staff could improve at night, but our day guy is great. They have been great overall to our family.

Susan C

Assisted Living

Toured community

May 3, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Permanent vacation

I found the sales dir very knowledgeable, friendly, and caring. All staff that I encountered were cheerful. The residents looked happy and well taken care off. The outside quiet spaces are very nice, as well as, the inside. It is not extravagant, but beautiful. The menu looked delicious. It is a great place for the price. I’ve toured other facilities and this is my #1 choice.

LMG

Assisted Living

Family/friend

May 1, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Our Family's Experience After 1 year.

My aunt loves where she is and has made some good friends. When given the option to move, she chose to stay put. The facility itself is very clean, however, sometimes my aunts room needs a better or extra cleaning, especially if she's had an accident. My only complaints with care are (1) that there sometimes seems to be a failure to communicate between physician and patient and patient's family; and (2) meds are sometimes late, especially on weekends. I think it's that way anytime contract staff is used, which is typically on weekends. I've seen much worse at other facilities. I believe my aunt would give them a 4 for food h/e she has always been hard to please in a restaurant environment. Embarrassingly so. They have wonderful seasonal/holiday programs with resident participation and they take their more mobile residents out to eat occasionally, which my aunt enjoys. Compared to other facilities we looked at, Forest Heights is a very good value for the money.

Maria B

Assisted Living

Toured community

April 8, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0

Best place we visited

Out of three different places we visited today Forest Heights was the best fit for my sister in law’s needs. The facility is sparkling clean with very friendly residents and employees offering a five star dining, extensive activities program, four levels of care and on-site rehabilitation center. Before finishing our tour we knew we had found the right place. [name removed] is the sales director who gave us the tour and answered all our questions, very helpful, friendly and professional.

Anonymous

Assisted Living

Family/friend

February 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

New management

These ratings are based on a combination of personal as well as my mom's viewpoint. There is new management and things have improved. We need to make sure to see consistency from this new management.

LC

Assisted Living

Family/friend

December 11, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Forest Heights

It's a great place just pricy. This was the only one available at the time due to necessity.

Anonymous

Assisted Living

Family/friend

October 10, 2023

2.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Staff
2.0
Meals & Dining
3.0

Review for Forest Heights

We picked this community because, one being the fact that the L/C fee was independent of the Med fee. My loved one is not on any medication so therefore she's not paying for medication to be administered and that lowers the cost. The second reason is that the community is very close to where I live. I have visited to check on things almost every day. That's how I know how poorly things are being handled there.

Leigh G

Assisted Living

Family/friend

June 28, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Friendly Community

Forest Heights has been a good place for my 86-year old aunt recovering from a broken femur. Rehab has been excellent. She especially enjoys the resident exercise classes. The staff has been both encouraging and supportive in her quest to get better and get out of her wheelchair! This is a good facility and the fees are in-line or lower than other similar facilities.

Kris

Assisted Living

Family/friend

June 23, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Very friendly and professional. Seem to genuinely care about the residents not just my loved one. Big relief for my husband and myself. Would highly recommend the facility.

Forest Heights Senior Living

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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