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Fountainview

111 Executive Center Dr, West Palm Beach, FL 33401

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(866) 374-4058
8.2
Review score
44 reviews
Add review
8.2
Review score
44 reviews
  • 5 star
    41%
  • 4 star
    32%
  • 3 star
    11%
  • 2 star
    5%
  • 1 star
    11%
See all reviews
9.2
Review score
5169 reviews
142 facilities
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Fountainview
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Fountainview
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Anonymous

Child of resident/client

4.0 out of 5 stars

A good place for Mom or Dad

My Mother has been there almost a year... While nothing is ever perfect... She has made nice friends there. She is close to her doctors. They clean the apartment once a week. The laundry room is close by and efficient. There are some nice events and exercise classes. The pool area is inviting and relaxing- we have lunch out there occasionally. They try to keep up with repairs. I'm approximately a half hour away and feel that she is safe there. Hope this helps. Of course it all depends on what you may need. They can get you to the grocery stores & Doctors appointments.

Read all reviews

Fountainview

Fountainview's beautiful resort style community sits on twelve tropically landscaped acres located near the heart of the city, including world-famous downtown Clematis Street restaurants and shops, City Place, the Kravis Center for performing arts, and gorgeous beaches. An independent and assisted living retirement community, Fountainview offers spacious apartments, large walk-in closets, decorative balconies, fine dining, weekly housekeeping, transportation, entertainment, and a wealth of exciting activities. Long-term independent living residents benefit from home health services, as well as our on-site Assisted Living services.

Senior living options offered

  • Assisted Living
  • Independent Living

Fountainview

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Fountainview

8.2 out of 10
Review Score44 reviewsWrite a review
Overall Experience
3.9
Cleanliness
4.0
Friendliness
4.2
Care Services
3.7
Staff
3.9
Meals & Dining
3.5
Activities
3.9
Value for Cost
4.0

A Place for Mom has scored Fountainview with 8.2 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Fountainview has 44 reviews with an average "overall experience" of 3.9 out of 5.

Filters

1-20 of 44 reviews

Last Updated: 9/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 30, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
1.0
Meals & Dining
3.0

could be great staff administration severely lacking

The price was right the vibe was nice but the administrative staff was terrible to me and to their employees

Anonymous

Assisted Living

Family/friend

June 9, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

A good place for Mom or Dad

My Mother has been there almost a year... While nothing is ever perfect... She has made nice friends there. She is close to her doctors. They clean the apartment once a week. The laundry room is close by and efficient. There are some nice events and exercise classes. The pool area is inviting and relaxing- we have lunch out there occasionally. They try to keep up with repairs. I'm approximately a half hour away and feel that she is safe there. Hope this helps. Of course it all depends on what you may need. They can get you to the grocery stores & Doctors appointments.

Anonymous

Independent Living

Resident/client

June 9, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Fountainview Experience

If something breaks they do not care!! My shower ?? in my bathroom was leaking continually for a month!! My shower floor was always wet!! I called and I even have a video!!

Anonymous

Independent Living

Resident/client

April 16, 2025

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Very disappointing experience

They were terrible! Only the PT was good! They raised the prices on those who could not afford it and did no repairs. They did not pay employees and they left...Overall, it is living on past reputation. The remaining residents are either too old or too poor to leave. It is very depressing!

Anonymous

Assisted Living

Family/friend

April 15, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Fountainview

It's great and she has adjusted. The food is very good. She has favorite nurses....one she loves and she calls her Sweetie pie. Yes, we would recommend Fountainview to other families based on the experience we have had so far.

Sharon T

Independent Living

Resident/client

September 11, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

I chose Fountainview over others I looked at food, friendliness, and the upkeep of the grounds. I would recommend this facility to others looking.

Rosalee B

Independent Living

Family/friend

September 4, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

A nice location for my Mom. Near her doctors, favorite stores and friends

There were a few glitches as you always experience with a move, but on the whole it turned out to be a great choice. Any issues were addressed and corrected, which is nice to see. The staff is friendly and helpful. The activities are plentiful, and the food choices are good. The friends that my Mom has already met there are a welcome addition to her daily routine.

Laura M

Independent Living

Resident/client

August 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fountainview has the most amazing staff.

Everyone is so nice here. There are somethings that aren’t perfect but I couldn’t see me living anywhere else. The grounds here are beautiful and very well kept up. If something breaks in your apartment it gets fixed in a timely manner. The residents are for the most part are easygoing and super friendly. I’m happy to call this place home.

Anonymous

Independent Living

Resident/client

August 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Fountainview review

The Fountainview community has a nice pool and adequate walking areas. It is also close to downtown and I would recommend this community to other families.

Louise J

Independent Living

Toured community

August 20, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Wonderful community

[name removed] was absolutely fantastic. Everyone was so polite. It was very nice. Clean, friendly, great location beautiful exterior as well and grounds. Very nice. Highly recommend it. As well as the location being wonderful I was super impressed

S. Tedesco

Independent Living

Family/friend

July 12, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Friendly staff, overall a nice community, would recommend

The experience here has been great. Apartments are laid out well and spacious. Services provided are done well with happy and friendly staff. Number of activities and bus schedule has increased steadily since beginning of 2024. We are very happy here.

Anonymous

Assisted Living

Family/friend

June 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Fountainview

Very elderly residents who almost all have mobility issues. Not for able bodied adults. Residents line up at dining room at 4pm for dinner that starts at 4:30pm. Many people there should not be in independent living. Food service needs much improvement.Sometimes, it takes 2 hours for breakfast and long waits for dinner. Weekends are dead with no activities or staff. Major A/C leak into bedroom closet since a/c unit is located above the bedroom closet ceiling.No option to opt out of [fee removed] mandatory monthly food plan.Rent is relatively high for a building that is that old ( used to be a Marriott) Sliding glass doors in unit too old and all outside noise enters the apartment. Pros: security guard. On site PT/OT. Nice pool area.

Bruce S

Assisted Living

Resident/client

May 17, 2024

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
1.0

Going down hill

I have lived here for nine months and the kitchen has been going down hill. Today for example we had six at the table, two ordered pizza and couldn't eat it so three of us ordered hamburgers after waiting one hour and 15 minute's I left because the kitchen was so slow. One person waited an hour and a half then charged the order so he could leave. He was was still eating when l left. Another person was still waiting and he arrived before me. This is an example of the kitchens service. I still enjoy. living here but something has to change in the kitchen.

Sabrina K

Independent Living

Family/friend

April 18, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
5.0
Staff
1.0
Meals & Dining
1.0

Improvements Needed

Poor security, spider webs everywhere, cleaning staff have residents sit in the hall as they attempt to clean, no receipts given for meals, employee turnover is high, laundry room dirty, trash room NASTY, price has gone up twice in one year, (YES 2x’s) and more importantly my mom has now gone 2 weeks with no air conditioning!!! Went to buy a fan, because the work order has not been acknowledge (meaning it’s not her turn..really!) My mom likes the activities and the people. If this isn’t fixed by the end of the week…I will be calling the Dept of Aging. Come on Fountainview $[removed]a month and you can’t guarantee safety and air conditioning and that’s the minimum. The people running Executive Drive need an update…bring the others back that were there in 2022. STOP hiring people that don’t care.

David Cordelll

Independent Living

Family/friend

April 16, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Wonderful find

My 88 year old father decided the time was right for independent living. We visited a number of places and fountainview was the clear winner. Marina, the sales director, was a pleasure to work with and took the time to work with us to make sure this was the right place for dad. The staff is warm and caring and it reminds me of a five star resort rather than a retirement community. Activities are varied and so far, for the most part, dad seems to like the food. The studio apartment meets my dad’s needs and is affordable especially when you consider what is included.

Anonymous

Assisted Living

Family/friend

March 21, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Foutainview

I put all 3's because it's an average place in all ways. My dad is comfortable there, so that makes me happy. When my dad first got there, he said the food was good. But he noticed that it has gotten worse in the last 3 months. There is a lot of staff turnover. The transportation has been very reliable. He also appreciates housekeeping. He likes the grounds, too.

Sondra

Assisted Living

Family/friend

February 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Fountainview

Very comfortable at an affordable price. Attractive, comfortable apartments; tasty food; close to great activities and amenities of West Palm Beach.

Sabrina

Assisted Living

Family/friend

January 8, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Fountainview

So far, we have had a very good experience. I chose this place because at the time they were running a special that could accommodate my mother's budget. I like the fact that the assisted living and the nursing home are in the same complex. The number of activities that they have, there is transportation For my mother to go to the bank, supermarket, the food is really good and overall mom is happy there.

Stephen R

Assisted Living

Family/friend

November 30, 2023

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
2.0
Meals & Dining
1.0

Poorly run

This place has been in a downward spiral since the executive director came on board a year ago, compounded with Fountainview being taken private. Since then, there has been almost a complete turnover in staff in every aspect of the operation. Basic upkeep is nonexisitent. Dirty carpets and elevator (even the recently refurbished one), poor housekeeping, holes in the wall, broken air conditioning, moldy ceiling tiles, rusty ceiling frames, dirty chair cushions, malfunctioning master fire alarm, and broken entrance gate to name a few. The food service is in dire need of improvement; slow service, lukewarm food, and menu experimentation. This is their 3rd or 4th chef in 18 months. When the Executive Director is addressed with problems, she never takes responsibility and replies that its being worked on, as weeks and months and over a year for the elevator, go by. The nursing staff is caring but understaffed. It's not a place I'd recommend. Take a tour of Building 5 and see for yourself.

bb

Independent Living

Family/friend

August 23, 2023

3.0 out of 5 stars

Non-communicative

My mother is on a very limited income. After one year, they sent intention to raise the rent. My mother being quite upset; I contacted Fountainview by email and explained the financial problem. They responded and asked if I would like to request a rate increase exemption. I answered in the positive. I requested an exemption and asked if there was any formal procedure to be followed. That email was on [date removed]. A month has gone by (today is [date removed]), and still no response. I tried emailing and calling many times. Voicemails and emails are not answered. the increase is supposed to go into effect [date removed]. Very frustrating.

Fountainview

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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