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Franciscan Villa

3601 S Chicago Ave, South Milwaukee, WI 53172

For more information about senior living options:
(866) 374-4058
9 reviews
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  • 5 star
    22%
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  • 3 star
    11%
  • 2 star
    11%
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    34%
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Franciscan Villa
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Franciscan Villa
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Christine Wasserman

Loved one of resident/client

5.0 out of 5 stars

Fran Villa’s team awesome

I seldom write reviews but want to take time to thank the incredible caregivers, plus [name removed]and [name removed], for the awesome job they do taking care of loved ones. The nurses, food, cleanliness, and concern of Franciscan Villa’s team are great, especially given the tough job they have to do while all of us struggle with this pandemic, finding enough staff and so forth. Negative reviews will always be posted by that small handful of people who are having a tough time coping or don’t understand the incredibly difficult job of nursing homes, so I just want to say THANK YOU to each and every Fran Villa employee. God bless you all for showing up and making a huge difference in our lives.

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Franciscan Villa

Welcome to Franciscan Villa senior living in South Milwaukee, Wisconsin. We are a leader in our area for aging-in-place services, with provided care levels ranging from light assisted living to advanced memory care. We also have a childcare center on our 16-acre campus, and pride ourselves on our intergenerational programs. Our core values at Franciscan Villa are reverence, integrity, compassion, and excellence, and we guide all our services through these principles. We are a faith-based community and are open to all searching for a person-centered, holistic approach to their care. We aim to ensure that the needs of your mind, body, and spirit are met here, and we have residents across a variety of faiths. Join us while we celebrate life together – contact an A Place for Mom advisor today to see what we can offer you.

Community Amenities and Services

Compassionate, professional staff is available on-site around the clock for all your care needs. Specialized staff serves our memory care wing, where supervision and oversight is a top priority to help ensure everyone’s comfort and safety. Care coordination is provided between residents’ families and personal physicians, specialists, and therapists to ensure no one’s needs fall by the wayside. Dining is...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Franciscan Villa

Overall Experience
2.8
Cleanliness
3.1
Friendliness
2.6
Care Services
1.9
Staff
3.0
Meals & Dining
3.0
Activities
3.3
Value for Cost
2.5

A Place for Mom has scored Franciscan Villa with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Franciscan Villa has 9 reviews with an average "overall experience" of 2.8 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 4/12/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Janet P

Assisted Living

Resident/client

April 12, 2023

1.0 out of 5 stars
Cleanliness
5.0
Friendliness
2.0
Care Services
1.0
Staff
1.0
Meals & Dining
1.0

Great housekeeping staff

The girls here are very quick and helpful to keep my room clean. Even the new girl [name removed] talks to me and my son when he is here to visit me. [name removed] will assist me to retrieve items that are out of my reach any time I need help.

Christine Wasserman

Memory Care

Family/friend

November 13, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Fran Villa’s team awesome

I seldom write reviews but want to take time to thank the incredible caregivers, plus [name removed]and [name removed], for the awesome job they do taking care of loved ones. The nurses, food, cleanliness, and concern of Franciscan Villa’s team are great, especially given the tough job they have to do while all of us struggle with this pandemic, finding enough staff and so forth. Negative reviews will always be posted by that small handful of people who are having a tough time coping or don’t understand the incredibly difficult job of nursing homes, so I just want to say THANK YOU to each and every Fran Villa employee. God bless you all for showing up and making a huge difference in our lives.

anonymous

Assisted Living

Toured community

March 23, 2022

5.0 out of 5 stars
Verified Review

Tour of Franciscan Villa

I had a very positive tour experience with Franciscan Villa and I liked the facility a lot. They had a lot of great services provided for residents and the tour was great, it was just too expensive.

Anonymous

Memory Care

Toured community

September 21, 2019

2.0 out of 5 stars
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0

We met with the manager as the regular community coordinator was on vacation. We weren't invited to sit down in a room to go over the amenities. He gave us a brochure and showed us a room. The room was nice and clean so no complaints with that. The facility is just a facility. Nothing special.

Anonymous

Memory Care

Family/friend

January 10, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
2.5
Care Services
2.5
Activities
5.0

Franciscan Courts

I helped a family member move into a senior independent living apartment at Franciscan Courts in November 2018. The building is clean and modern - very well maintained. My aunt reports the food is very good, and serving/kitchen staff very nice. It would have been nice if someone from the Courts would have greeted her upon arrival and given her an orientation to the facility and operation. I had to give a lower (but not bad) rating to the care services. My aunt reports the care givers are often in such a rush to pass meds that they don't listen to her and respond to her concerns. Often the care giver says they will relay concerns to the nurse, yet days go by before the nurse responds. Especially in the evening, meds are not passed at a regular time, and sometimes meds that are timed to aid sleep are given too early. While I understand that there will be different staff (care givers) every 3-4 days, that is hard on an elderly person looking for continuity; it creates stress. The activities schedule is full of things to do, and opportunities to get out of the building. I wish someone would personally visit and encourage residents to get involved in activities. While my aunt believes there is not enough value given for the fees paid, I disagree. Her apartment is beautiful and kept clean, laundry done to her satisfaction, and the food is great.

Anonymous

Memory Care

Toured community

January 23, 2018

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

I toured this community

I went on a tour here and it was OK. This looked like an older building. The rooms were nice and it seemed clean. It just felt really crowded and not enough common areas. When we looked at the dining room it was depressing. The staff was nice and answered all of my questions. I recommend families tour before making a choice.

Keith

Memory Care

October 1, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Avoid at all costs

Please please please avoid at all costs. Mom was sent for PT after a major surgery...im too tired and don't have the patience to go into everything. If it wasn't so late on a Saturday, I would have taken her somewhere else today. Think I've found a better place and will tour tomorrow. froedert hospital needs to remove them from their list.

Anonymous

Memory Care

Family/friend

March 22, 2014

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5

If you're considering this place to take care of your loved one, keep looking!

Both my parents were in rehab a few years back. I was NOT impressed with the nurse or aides at the facility. The PT and OT was inconsistent and the staff was rude and non-responsive to their needs. I thought it was bad then, however, my Father fell in the Assisted Living facility in the back of the Villa and broke his hip and ended up going back there. The staff was even worse the second time around. They were rude, took over an hour to respond to call lights and they didn't care if the residents ate or not!! He fell a few times due to their lack of caring and supervision. The one caring aide had to quit because they wouldn't give her more hours. They were ALWAYS understaffed!! A stroke of luck happened today, we were able to secure a spot in another facility, one that actually gave us hope of our Father being able to stand and possibly transfer without a hoyer lift. Franciscan Villa is the LAST place I would put anyone I loved!!

A Place For Mom Customer

Memory Care

Toured community

December 24, 2012

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0

Looked to institutional. My mother w...

Looked to institutional. My mother would be more comfortable in something more homey. Did seem like a nice place. It was a personal preference.

Franciscan Villa

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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