About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2026 Assisted Living Winners
About Memory CareMemory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering. Complete guide to memory careBest of 2026 Memory Care Winners
About Independent LivingIndependent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.Complete guide to independent livingBest of 2026 Independent Living Winners
About Senior LivingSenior living is a term used to describe various housing and care options for older adults from maintenance-free, 55+ facilities for active seniors, to secure, fully staffed facilities for seniors with Alzheimer's or dementia. Complete guide to senior livingFind senior living facilities near you
About Nursing HomesNursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.Complete guide to Nursing Homes
About Senior ApartmentsSenior apartments offer accessible living for seniors who are generally active, healthy, and able to live on their own.Complete guide to Senior Apartments
About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
Senior Living Awards
Add Review
(866) 388-7494
Talk to a local advisor for FREE

Answer a few questions to get personalized results

Who are you searching for?

Golden Coast Senior Living #9

24431 Zandra Drive, Mission Viejo, CA 92691

For more information about senior living options:
(866) 374-4058
9 reviews
Add review
  • 5 star
    44%
  • 4 star
    11%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    45%
See all reviews
SaveShare
Golden Coast Senior Living #9
SaveShare
Golden Coast Senior Living #9 in google map
street view of Golden Coast Senior Living #9

Anonymous

Family/friend

5.0 out of 5 stars

Review of Golden Coast Senior Living #9

I feel my mom is taken care of completely. This community is very safe, clean and the caregivers are very loving and knowledgeable. I feel fortunate that we found this house for my mom.

Read all reviews

Golden Coast Senior Living #9

Golden Coast Senior Living #9 in Mission Viejo, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Residential Care Home


Is this your business?

Reviews

for Golden Coast Senior Living #9

Overall Experience
2.9
Cleanliness
3.2
Friendliness
2.9
Care Services
2.9
Activities
3.1
Value for Cost
2.9

A Place for Mom has scored Golden Coast Senior Living #9 with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Golden Coast Senior Living #9 has 9 reviews with an average "overall experience" of 2.9 out of 5.

Filters

1-9 of 9 reviews

Last Updated: 2/7/19

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Sezan Askins

Residential Care Home

Family/friend

February 7, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Golden Coast Senior Living #9

Wonderful staff @ the community. Take very good care of my loved one. Very clean community.

Eric Slater

Residential Care Home

Family/friend

February 7, 2019

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0

Review of Golden Coast Senior Living #9

Clean, helpful, friendly facility. The residents seem content and well fed.

Anonymous

Residential Care Home

Family/friend

February 7, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Golden Coast Senior Living #9

I feel my mom is taken care of completely. This community is very safe, clean and the caregivers are very loving and knowledgeable. I feel fortunate that we found this house for my mom.

Anonymous

Residential Care Home

Family/friend

February 7, 2019

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Review of Golden Coast Senior Living #9

We love the caregivers and our Mom is very happy here. The rates are affordable and the environment is very nice. We hope our Mom will be here the rest of her days.

Preston

Residential Care Home

Family/friend

December 28, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Great location, excellent service

After struggling to find the right place for my grandmother, I finally found Golden Coast Senior Living. She has been treated well, loves the environment as it doesn't feel much different than the family home she has lived in for 40 years. The care was phenomenal and my grandma just raves about this place. It was a big decision, and I am convinced we made the right one with this place. Thank you!

Anonymous

Residential Care Home

Family/friend

June 15, 2017

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

UNSAFE TERRIBLE EXPENSIVE PLACE

Terrible unsafe expensive place. Within a few days of staying there, my mom fell and was cut and bruised. The caregivers never called me. The caregivers took two days before a nurse was called. [Removed] and her son are greedy and provide terrible service. Her dogs run around the house. They do not respond to requests for information.

Family Caregiver

Residential Care Home

Family/friend

December 8, 2015

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Think twice before choosing this place

The experiences noted here were my experience also. They were unable to accommodate my Mom's diabetic diet and were untruthful about that fact. They used my Mom's potty and shower chair - very expensive that I paid for and not under Medicare equipment - for other residents and the caregivers very angry when I caught them on it. [removed]

Would prefer anonymity, but am willing to discuss.

Residential Care Home

Family/friend

November 22, 2013

0.5 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
2.5

Golden Coast a Terrible Disappointment

My wife spent a lot of time with Usha Villareal, owner of Golden Coast, before we signed my wife's mother up to move from a local skilled nursing facility to Golden Coast. Golden Coast was the prime recommendation from A Place for Mom ("APFM"). I had gone through in great detail our Mom's needs, which were many. At the time, Mom was essentially bedridden, needed complete assistance in the bathroom, and required care at least 2-3 times during the night with either bathroom, pain or comfort requests. All of this we covered at length with both APFM and with Ms. Villareal. In fact, it is my belief that the seriousness of Mom's needs was the key reason why Golden Coast was referred as a primary APFM recommendation, including the fact that Ms. Villareal was a registered nurse. When my wife and I had our interview/meeting with Ms. Villareal, we went overboard detailing our Mom's needs. My wife even asked the question under what circumstances Golden Coast had historically needed to give notice to a resident. The answer was that this virtually never occurs. Ms. Villareal cited only one case where a resident had a medical change requiring a feeding tube, which Golden Coast was apparently not licensed to support. Our actual experience at Golden Coast was in stark contrast to what Ms. Villareal marketed to us. Within three days of her move-in Ms. Villareal called us and essentially told us that Mom would not be able to bother her staff during the night. She complained that at least one Caregiver at Golden Coast would likely quit if the nighttime requests did not stop. There were also money surprises. Although we had understood the costs that would be needed, when it came time to sign Golden Coast's contract, there was suddenly another $500 per month for "hospice" care, which had never been discussed in our interview. It was, in fact, Ms. Villareal who recommended that Mom be admitted "under Hospice" since that would have, she explained, covered certain hospital bed and transportation costs under Medicare. She also required prepayment of a first and last month's rent, which we thought did not conform to real estate law. When I called to discuss the additional $500 a month that my brother-in-law was confronted with when he met with Ms. Villareal to sign the contract (he is Mom's Executor), she was unapologetic and quite defiant with me. This aggressive and confrontational attitude increasingly became what the family came to expect from her. We decided collectively not to complain back to APFM for fear this could further harm Mom's care. There were other issues, too much to detail here. But in short, we felt trapped and disappointed at the crisis situation that Ms. Villareal brought to us about the nighttime assistance. What in our interview was going to be no problem at all, suddenly was a fix this or else crisis. There is more to this story, some good and some bad. After a mere six days at Golden Coast, Mom passed away. Whether a direct parallel exists I cannot say. Clear is it that her condition greatly worsened after only three days at Golden Coast.

1concerned

Residential Care Home

Family/friend

March 26, 2013

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Stay away from this Place!

Poorly run, Poor Management and Ownership! I would not place any loved one here. Large turnover of caregivers, some speak english some don't. Terrible Food, little or no food. Caregivers are treated poorly and overworked by Owner. It's all about the money at this place.!

Golden Coast Senior Living #9

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Golden Coast Senior Living #9

Similar communities nearby

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

Back to top