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Golden Heart Senior Care - Des Moines

2400 NW 86th St #6, Urbandale, IA 50322

For more information about home care options:
(866) 374-4058
4.2
Review score
6 reviews
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Golden Heart Senior Care - Des Moines
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Golden Heart Senior Care - Des Moines
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Sue M

Family/friend

4.5 out of 5 stars

24 hour care for my severely autistic mentally handicapped son

Golden Heart became the provider for my severely autistic mentally disabled son. What a great company! They agreed to staff my son's apartment for 24 hour care on a one-to-one basis when the MCOs were wanting to put him in a group home. The challenges they faced were handled with empathy, open-mindedness, and determination. I am forever grateful. They are so easy to work with....positive, helpful, available, caring, and flexible. The entire team is a testament of what can be done with a can-do attitude.

Read all reviews

Golden Heart Senior Care - Des Moines

Enjoy the comforts of your home with dignified home care services at Golden Heart Senior Care - Des Moines. Dedicated staff empowers clients to live as independently as possible while maintaining an active, healthy lifestyle. With comprehensive services, you can age in place and receive adjustable care to meet your changing needs.

Background-checked caregivers provide personalized home care services. Additionally, caregivers learn specialized skills through the Golden Heart onboarding and training program. Caregivers perform an assessment to learn more about individual conditions and evaluate the home environment for safety. When that is completed, staff develops a personalized care plan that can be adjusted over time.

Services Offered

Compassionate caregivers offer 24 hour home care for your convenience. If you need help around the house, the care team can assist with meal preparation, housekeeping, grocery shopping, medication reminders, and more.

Clients can also receive personal care services such as assistance with daily living activities including bathing, dressing, and grooming. You can also receive transportation to local errands and appointments.

Stay comfortable in your home with home care services from Golden Heart Senior Care - Des Moines. Reach out today to learn more about home care services.

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Reviews

for Golden Heart Senior Care - Des Moines

4.2 out of 5 stars
6 reviewsWrite a review
Overall Experience
4.2
Friendliness
4.7
Care Services
4.3
Value for Cost
4.8

Filters

1-6 of 6 reviews

Last Updated: 9/7/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

john S

Home Care

Resident/client

September 7, 2022

1.0 out of 5 stars
Friendliness
4.0
Care Services
2.0

continuously drop services due to "lack of staff"

Even after 3yrs, my service is interrupted several times a year. I have had to train the many new workers they provide. The staff lack professionalism & good training. ie no dress code- showing up in shorts so short I thought they were bathing suit bottoms. Filling up with gas or continue to shop after I had finished not allowing for an extended appointment time. As far as keeping track of goals, they consistently don't. Most staff are punctual if they show up. If your staff is out sick most of the time you will not discover this until they don't show up and you call the office. My staffs' vehicles have been predominantly unreliable causing staff to miss work or unable to provide transportation.

Sue M

Home Care

Family/friend

June 18, 2019

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

24 hour care for my severely autistic mentally handicapped son

Golden Heart became the provider for my severely autistic mentally disabled son. What a great company! They agreed to staff my son's apartment for 24 hour care on a one-to-one basis when the MCOs were wanting to put him in a group home. The challenges they faced were handled with empathy, open-mindedness, and determination. I am forever grateful. They are so easy to work with....positive, helpful, available, caring, and flexible. The entire team is a testament of what can be done with a can-do attitude.

Anonymous

Home Care

Family/friend

May 17, 2017

4.5 out of 5 stars
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5

I have nothing bad to say, they have helped me more than I can say. [Removed] has been a blessing f/u with me and guiding me for what I needed to accomplish thank you all

Anonymous

Home Care

January 30, 2017

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

A perfect fit!!

My loved one is very happy with his caregiver, [Removed]. She is really working out great for him. It has been a perfect fit. She is always on time and helps him with light housekeeping as well as taking him to the store or any places he might need to go. We are very happy with our choice.

Anonymous

Home Care

December 5, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

Good Help

When we needed help for my wife, this agency was available. Our caregiver is a good match for my wife. She provides general care like getting dressed, assisting with toilet, and feeding her. We have the meals prepared for her to feed my wife. When her shift is over, the house is just like it was. We appreciate the good help.

Anonymous

Home Care

Family/friend

October 7, 2016

5.0 out of 5 stars
Verified Review
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0

They have been great.

They have been great. We have been happy with their service. They have been helpful and reliable. We haven't had any issues with people being late or not showing up. So far it's been a good experience with no complaints.

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The services and other information that are displayed on this page contain marketing information provided by the agency. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Contact the agency directly to confirm the accuracy of the agency description
  • Confirm that the agency offers services that are required for the senior's specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “home care” to indicate that the agency provides in-home care services. It does not indicate that the agency meets official state requirements for any particular license type or scope of services.

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