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3215 W Mount Hope Ave, Lansing, MI 48911
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Amanda
-
Child of resident/client
5.0
Grand Haven Manor 2
Grand Haven Manor 2 has been an excellent fit for our dad. There is a medical team on staff from 8am-8pm. The leasing agent, [name remove], was very helpful and informative during the entire process. The building and grounds are well kept. Maintenance responds in a timely fashion.
About the facility Grandhaven Manor
Grandhaven Manor is an elegant retirement community designed exclusively for those of you 55 and older. As a Resident of Grandhaven Manor you will live in grand style in a lovely one or two bedroom apartment or one of our beautiful cottages with attached garages. We know that you will love the many advantages that Grandhaven Manor has to offer as well as our many features, services and amenities.
Senior living options offered
Independent Living
Pricing for Grandhaven Manor
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Compare
Grandhaven Manor
3215 W Mount Hope Ave, Lansing, MI 48911
Independence Village of East Lansing
2530 Marfitt Road, East Lansing, MI 48823
Grandhaven Living Center
3145 West Mt Hope Avenue, Lansing, MI 48911
Red Cedar Lodge Senior Living
210 Dori Lane, Lansing, MI 48912
8.1
Review score
56 reviews
8.1
Review score
56 reviews
5 star
55%
4 star
27%
3 star
5%
2 star
2%
1 star
11%
9.8
Review score
96 reviews
9.8
Review score
96 reviews
5 star
74%
4 star
22%
3 star
3%
2 star
1%
1 star
0%
9.6
Review score
52 reviews
9.6
Review score
52 reviews
5 star
63%
4 star
31%
3 star
2%
2 star
0%
1 star
4%
9.6
Review score
13 reviews
9.6
Review score
13 reviews
5 star
77%
4 star
15%
3 star
8%
2 star
0%
1 star
0%
Studio
--Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Independent Living
Care types offered
1
Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Grandhaven Manor
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
Meals & Dining
- Professional Chef
- Room Service
- Restaurant Style Dining
- Guest Meals
Room Amenities
- Wheelchair Accessible Showers
- Ground Floor Units
- Full kitchen
- Bath Tubs
- Wi-Fi/high-speed internet
- Air Conditioned
- Handicap Accessible
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Uncovered Parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Resident Parking Available
Pets
- Cats Allowed
- Dogs Allowed
Common areas
- Library
- Indoor Common Areas
- Central Fireplace
- Computer or Media Center
- Meeting Room
- Outdoor Common Areas
- Beauty Salon
- Outside Patio
Recreational areas
- Piano or Organ
- Movie or Theater Room
- Game Room
- Fitness Center
- Arts and Crafts Center
- Raised Garden Beds
Services
- Grocery Shopping and Errands
- Beautician
Languages spoken
- English
Activities
- Gardening Club
- BBQs or Picnics
- Live Well Programs
- Devotional Activities On-Site
- Wii Bowling
- Birthday Parties
- Live Dance or Theater Performances
- Art Classes
- Educational Speakers / Life Long Learning
- Happy Hour
- Holiday Parties
- Stretching Classes
- Live Musical Performances
- Activities On-site
- Tai Chi
- Day Trips and Outings
- Devotional Activities Offsite
- Community Service Programs
- Activities Off-site
Reviews
for Grandhaven Manor
8.1Review score56 reviews
Write a review5 star
55%
4 star
27%
3 star
5%
2 star
2%
1 star
11%
A Place for Mom has scored Grandhaven Manor with 8.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Grandhaven Manor has 56 reviews with an average "overall experience" of 4.1 out of 5.
Overall Rating
4.1
Cleanliness
4.4
Friendliness
4.3
Care Services
4.4
Staff
3.9
Meals & Dining
3.5
Activities
4.3
Value for Cost
4.1
A Place for Mom has scored Grandhaven Manor with 8.1 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Grandhaven Manor has 56 reviews with an average "overall experience" of 4.1 out of 5.
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1-20 of 56 reviews
Anonymous - Family/friend
Independent Living
October 22, 2024
Not what we hoped for
Honestly, I am not happy with the facility and how it's run for the money they charge, but to be fair, the staff is always friendly.
They need more staff. They never are there to let people in and they rarely answer the phones. Unprofessional.
Response from Grandhaven Manor
October 24, 2024
Thank you for sharing your honest feedback. We sincerely apologize that your experience with the facility hasn’t met your expectations. We’re committed to making this a community where residents and their loved ones feel well supported. If you’d like to discuss your concerns further, please don’t hesitate to reach out—we’re here to help.
Amanda - Family/friend
Independent Living
October 1, 2024
Grand Haven Manor 2
Grand Haven Manor 2 has been an excellent fit for our dad. There is a medical team on staff from 8am-8pm. The leasing agent, [name remove], was very helpful and informative during the entire process. The building and grounds are well kept. Maintenance responds in a timely fashion.
Response from Grandhaven Manor
October 24, 2024
Thank you for your kind review! We're so glad to hear that Grandhaven Manor has been a great fit for your dad. It's wonderful to know that our helpful leasing staff made the transition smooth for you. We also appreciate your recognition of our well-kept grounds, responsive maintenance team, and our on-site medical team. Ensuring comfort and care for our residents is a top priority. If you ever have any questions or need further assistance, we're here to help!
Mashawn C - Family/friend
Independent Living
October 1, 2024
Grand Haven Manor
This is a great community for senior living. It has tons of amenities for people with limitations including meals prepared daily at a low cost, trips to grocery, exercise room, theater, library, laundry, trash on every level, and more
Response from Grandhaven Manor
October 24, 2024
Thank you for your thoughtful review! We’re so glad to hear that you’re enjoying the amenities our community offers, especially those designed to make life easier and more enjoyable for everyone. We strive to meet the needs of all our residents. Your positive feedback is greatly appreciated!
Raquel Ravelo - Resident/client
Independent Living
August 27, 2024
I’m at home here! [name removed] and [name removed] are lovely ladies!
I came here looking for shelter and the next day my apartment was move in ready! I Love it here! The residents are lovely and I care and appreciate the Senior Residents! This place is lovely! Happy!!
Response from Grandhaven Manor
October 24, 2024
Thank you for your wonderful feedback! We're thrilled to hear that your move-in experience was smooth and that you're enjoying your time at Grandhaven Manor. It's great to know that the community and the residents have made such a positive impression. If you need anything or have any further feedback, please let us know. Thank you again!
Maria C - Resident/client
Independent Living
August 7, 2024
Magnificent [name removed]
I’m writing this because of other people’s comments about [name removed] at our facility. She is nothing but an angel and someone who gives to everyone to the bone!!! Nothing is “too much “ and nothing is ever “come back later “. She cares for everyone equally and is always giving with her entire heart!!
Response from Grandhaven Manor
August 29, 2024
Thank you for sharing your positive experience about our team member at Grandhaven Manor. It’s wonderful to hear how their dedication and compassionate care have made a difference. Their commitment to going above and beyond is truly inspiring, and it’s clear their efforts are deeply appreciated. Your feedback highlights the exceptional quality of care we strive for. Thank you!
Jamie W - Family/friend
Independent Living
July 17, 2024
GrandHaven Manor Senior Living
Mom has been extremely happy at GrandHaven Manor apartments. She loves the friendliness of the residents and the staff! She has a safe environment for her and her dog and a wonderful apartment all together. So far, this has been a perfect move for her. As her family, we feel safe knowing she is happy and in such a wonderful place, as this was very important to us after losing our Dad. Her happiness is our number 1 priority and this place has provided that from the start!
Response from Grandhaven Manor
August 14, 2024
Thank you so much for your heartfelt review. We are delighted to know that your mom is happy and comfortable at Grandhaven Manor! Our dedicated staff strives to create a friendly and safe environment for all our residents. We're glad we could provide peace of mind for your family during this important transition. Your mom's happiness and well-being are our top priorities, and we're honored to have her as part of our community.
Anonymous A - Family/friend
Independent Living
July 8, 2024
Respect
The office staff was very polite when we walked through the door and sign a lease with our mother. The very next week, they were absolutely rude and acted like we were bothering them when you asked them simple questions. It takes forever for maintenance to come in and fix any past problems that have happened that they have not told us about previously. There is no entertainment and we discovered that the staff has turned over several times with no communication or respect. No entertainment and no social hour. And we found out the health care agency Optimum Peace Home Health has been dismissed from this place in which we heavily relied on. We do not have respect for this company and the way they handle their business. Please, think twice before you sign.
Response from Grandhaven Manor
July 23, 2024
Thank you for your feedback on Grandhaven Manor. We're sorry to hear about your experience and regret any inconvenience caused. We strive to provide excellent service and care, and it’s clear we’ve fallen short. We understand your reliance on Optimum Peace Home Health and apologize for any disruption this has caused. Please contact our management team directly so we can address your concerns and work towards a resolution.
Joan R - Family/friend
Independent Living
July 8, 2024
POOR
The poorest, poorest, fake advertisement that I have ever seen and heard after experiencing 1 year of my family living here. They have changed management so many times and they never have service when you're apartment needs maintenance. They are rude to my family members and to other residents that live there. They have no entertainment and the residents feel like they are in jail with no comforting words coming from any of the staff. We are going to miss [removed] that was a wonderful company that moved in here a few years ago and was hand in hand helping those needing health care. Bringing on a company that is similar to a ready care. They have no personal door checks or health care that is on a regular basis coming in for visits. This is basically an apartment building with nobody here. You might as well go and pay for an apartment of your own instead of paying this kind of money for nothing.
Response from Grandhaven Manor
July 23, 2024
Thank you for sharing your feedback. We are sorry to hear about your experience and regret that it has not met your expectations. We understand your concerns about management changes and maintenance issues, and are actively working to make improvements. Your comments about the staff's behavior and the lack of activities are being taken very seriously. We are committed to improving our community and ensuring all residents feel supported and cared for. Please contact our management team directly so we can address your specific concerns and work towards a resolution. Thank you.
Nancy G - Resident/client
Independent Living
July 8, 2024
POOR
No home care services. Constant changes without notifications. No entertainment. Treated like lab rats. We miss Optimum Peace Home Healthcare already. They were the best at keeping up and making sure that we were cared for. This company took them away from us. We won't get the care that we need now that this company is leaving. Don't let Associated Management fool you.
Response from Grandhaven Manor
July 23, 2024
Thank you for taking the time to write a review for Grandhaven Manor. We're truly sorry for any distress caused by some of the recent changes. Please know that we are committed to ensuring all residents receive the care and attention they need. Your feedback is crucial, and we encourage you to contact our management team directly so we can address your concerns and work towards a solution.
Diane J - Family/friend
Independent Living
June 18, 2024
POOR
We love [removed]. But, Grandhaven Manor Staff is so unprofessional and rude to us and my neighbors in the building. There is no entertainment and no social time that they will put together unless we put it together for ourselves. We spend our hard-working money to be in a place like this and we get treated like we are in a prison. Especially from upper management [name removed] and [name removed] are the worst people to be in charge. They say they are going to make fun games and things to do but they just hide in the office and nothing decent to say. Just a big cover-up.
Response from Grandhaven Manor
July 3, 2024
We appreciate you sharing your feedback. We're sorry to hear about your experience and will be taking steps to address these issues. We are committed to providing a welcoming environment and improving our activities. Your comments about staff behavior and lack of organized events are being taken seriously. Please contact us directly so we can resolve this matter and better meet your needs.
Anonymous - Family/friend
Independent Living
December 1, 2023
Clean facility and nice staff. My aunt has lived here over 2 months and is very happy with her room and the services provided.
Response from Grandhaven Manor
December 5, 2023
We are thrilled to see this five-star review of Grandhaven Manor. Our commitment to cleanliness and the satisfaction of residents are of top priority. We're delighted to hear that your aunt is happy with her room and the services we provide. Thank you for choosing Grandhaven Manor!
Anonymous - Family/friend
Independent Living
November 28, 2023
our families experience
My brother loves Grandhaven Manor and that has been the best! What our families likes the most about the community is the different activities they have for the residents, the meals that are prepared and meeting new people. That has been fantastic. We would recommend this community to other families.
Response from Grandhaven Manor
November 30, 2023
We appreciate your positive feedback on Grandhaven Manor! We are glad to see our commitment to providing a vibrant community is reflected in the variety of activities, delicious meals, and opportunities to meet new people. We strive to create a welcoming and fulfilling environment for all residents. Thank you for recommending our community to others!
Anonymous - Resident/client
Independent Living
October 27, 2023
Our families appreciate the opportunities for their loved ones to enjoy the variety of entertainment choices and........
I like the friendliness of staff as well as the quality of care, it is excellent. Our families appreciate the opportunities for their loved ones to enjoy the variety of entertainment choices and chances to mingle with others.
Response from Grandhaven Manor
October 30, 2023
We are thrilled to hear that you find the quality of care to be excellent and staff members friendly. Additionally, that you are enjoying the variety of entertainment and social opportunities for our residents. Feel free to share your insights on how we can further enhance your experience to reach a five-star rating. We appreciate your feedback. Thank you for choosing Grandhaven Manor!
Anonymous - Resident/client
Independent Living
July 20, 2023
Grandhaven Manor
Everything has been a great experience so far except for the overall value for cost - the rent here is just to high. However the residents here and staff members are all very friendly and kind and I would recommend the Grandhaven Manor to other families looking for a place for their loved ones
Response from Grandhaven Manor
August 3, 2023
Thank you so much for taking the time to leave this review for Grandhaven Manor! Specifically, we appreciate your kind words in regard to our staff members. We greatly appreciate your recommendation for this community. Never hesitate to contact us should there be anything we can do for you. Thank you again!
Bonnie C - Resident/client
Independent Living
June 5, 2023
My past experience
Lived there for 4 years. Has changed office staff 4 times. Maintenance staff is willing but nothing has been done to keep the building up. Paint peeling, water pipes burst, loses power. Their bus is being fixed more than it is running. The current manager is unresponsive to requests to speak with her or does nothing about complaints. Their motto seems to be if you can pay the rent, they will rent to you whether you are truly independent or not. They do not always meet whoever will be renting there. As a result, the police are called often. They have had a bed bug problem for over 2 years. The activity person has anger issues and has lashed out at residents, has road rage. Home office knows these issues and does nothing!
Response from Grandhaven Manor
June 12, 2023
Hi there, while we appreciate you taking the time to write the review, we are extremely disappointed to be receiving this feedback. We understand how your mentioned concerns can cause frustration. We would appreciate getting to communicate further with you to get more details and create some solutions beneficial for both parties. We look forward to hearing from you, thank you.
anonymous - Resident/client
Independent Living
February 14, 2023
Very happy
We chose Grandhaven Manor because of all of the questions above - we were happy with everything. The apartment sizes are pretty good, we have a 2 bedroom and it is 922 square feet. It is open enough to where we do not feel claustrophobic at all.
I would recommend Grandhaven Manor and already have.
Response from Grandhaven Manor
February 15, 2023
We want to extend a huge thank you for this five-star review of Grandhaven Manor. It is such a pleasure to receive this feedback. We are thrilled to know you are happy living within our community and have already recommended us to others! Thank you again for all of your kind words.
Sharon H - Resident/client
Independent Living
January 31, 2023
Camera set up in apartments. Do not move in here
I’ve lived here in Grandhaven 3215 almost 2 years. I discovered that I have been completely violated for these 2 years. The staff is going into apartments when no one is home and stealing, rearranging items, I’m pretty sure they have come in to the unit while I was asleep. They have terrorized my kittens to no end. They took my spare keys from the night stand by the head of my bed and have been in my car leaving it unlocked and or the hatch door wide open. I am frightened to death and can’t do anything about it. Don’t move in this place you don’t get help from any Managers.
Response from Grandhaven Manor
February 2, 2023
We are extremely uneasy receiving this review. Please be assured that your mentioned concerns are not policy and not anything we tolerate at Granhaven Manor. With that being said, we are sure that none of our employees are partaking in these acts. We politely ask that you would please contact us as soon as possible. Thank you.
Libby - Family/friend
Independent Living
April 21, 2022
Great place for my Dad
Grand Haven Manor was exactly what my Dad needed. Elevators so he doesn't have to navigate stairs, clean environment with lots of activities to keep him busy. I know he loves his apartment and I love that I do not have to worry about his safety. Great, caring staff that is very appreciated.
Response from Grandhaven Manor
April 27, 2022
Thank you so much for your five-star review! We are thrilled to hear that Grandhaven Manor has become the perfect place for your father. Our residents' comfort and safety are always our top priorities. We especially appreciate your kind words regarding our fantastic staff members. Never hesitate to contact us should there be anything we can do for your loved one. Thank you!
MTS - Family/friend
Independent Living
November 11, 2021
A Great Place to Be Independent
I would tell others to look into if you're looking for a place for your loved one. It's a great place for older people to get to know other people. They do have a lot of activities - they take you to the store, you can play bingo or play pool, etc. They have washers and dryers so you can do your own laundry. It's a great independent place.
Response from Grandhaven Manor
December 3, 2021
Thank you for your five-star rating and great review! We are so glad that your loved one has been able to fit in within our community. We aim to provide support, while also allowing our residents their independence; it seems that is just what is happening with your loved one! Please let us know if there is ever anything we can do for your loved one. Thank you!
Susan N - Resident/client
Independent Living
October 8, 2021
Everything I Was Looking for in a Senior Community
I would recommend the community to others. It is a very nice looking development. The grounds are well kept. The maintenance team take care of any maintenance issues within 24 hours. I feel safe here and feel that I could get help if needed. They have social activities for the residents.
Neighborhoods around Grandhaven Manor
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Frequently Asked Questions about Grandhaven Manor
Grandhaven Manor offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Grandhaven Manor 8.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (517) 372-4499 to reach a resident at Grandhaven Manor.
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2530 Marfitt Road, East Lansing, MI 48823Starting at $X,XXX+ monthly
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Heritage Village is an uncommon value for exceptional senior living in the heart of Holt, just south of Lansing. In order to provide the best value, we strive to keep costs low. To that end your rent includes all necessities like: gas, water, weekly housekeeping, trash removal, wireless internet....
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
- Tour any listed location to confirm the accuracy of the community description
- Confirm that the community offers services that are required for the senior’s specific needs and budget
- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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