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Gull Creek Senior Living Community

1 Meadow Street, Berlin, MD 21811

For pricing & availability:
(866) 374-4058
8.1
Review score
43 reviews
Add review
8.1
Review score
43 reviews
  • 5 star
    28%
  • 4 star
    28%
  • 3 star
    21%
  • 2 star
    9%
  • 1 star
    14%
See all reviews
7.3
Review score
856 reviews
78 facilities
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Gull Creek Senior Living Community
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Gull Creek Senior Living Community
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Anonymous

Resident/client

4.0 out of 5 stars

Review for Gull Creek Senior Living Community

Staff are core experienced and attentive. Must be prepared for assessments of basic mobility to support everyday physical activity. From these assessments, the cost of care will be determined. This cost is an unknown when entering under a contract. Must be sure of education of Care categories and descriptions. There are senior heads of support categories and lines of communication. I was not clear on the defined staff to patient ratios but considered what I experienced to be excellent. Activities : A coordinator is assigned and is very resourceful in providing up to 7 scheduled activities per day to include Field Trips. Some activities include fees. Food service is clean and staffed with attentive staff. There is emphasis on making comfortable. There 2 selected courses each meal. There are alternative selections not as all encompassing. Diet needs are accommodated with notice. Food is very good with variations in selections. Grounds well kept. Emphasis is on the staff and leadership focus on those needing care. Cost: I found to be pricey. Key take away ; availability, staff, physical plant and not for profit vs Corporate Owned.

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Gull Creek Senior Living Community

Discover a senior living community with a family atmosphere and small town ambiance. Gull Creek offers residents and their families a relaxed environment and a variety of retirement lifestyle offerings on a rental basis; Assisted Living apartments to a safe and secure Memory Care neighborhood.

Located in historic Berlin, Maryland — Gull Creek is close to shopping, superior care and cultural attractions, plus beautiful beaches and state parks, including Assateague Island and its famous wild ponies.

We offer Assisted Living to help with the Activities of Daily Life and Treasure Cove Memory Care, where residents can enjoy all the benefits of Gull Creek while living in a safe and secure environment.

Senior living options offered

  • Assisted Living
  • Memory Care

Gull Creek Senior Living Community

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Gull Creek Senior Living Community

8.1 out of 10
Review Score43 reviewsWrite a review
Overall Experience
3.4
Cleanliness
3.9
Friendliness
4.0
Care Services
3.3
Staff
3.8
Meals & Dining
3.4
Activities
3.9
Value for Cost
3.7

A Place for Mom has scored Gull Creek Senior Living Community with 8.1 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Gull Creek Senior Living Community has 43 reviews with an average "overall experience" of 3.4 out of 5.

Filters

1-20 of 43 reviews

Last Updated: 8/27/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Resident/client

August 27, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Review for Gull Creek Senior Living Community

Staff are core experienced and attentive. Must be prepared for assessments of basic mobility to support everyday physical activity. From these assessments, the cost of care will be determined. This cost is an unknown when entering under a contract. Must be sure of education of Care categories and descriptions. There are senior heads of support categories and lines of communication. I was not clear on the defined staff to patient ratios but considered what I experienced to be excellent. Activities : A coordinator is assigned and is very resourceful in providing up to 7 scheduled activities per day to include Field Trips. Some activities include fees. Food service is clean and staffed with attentive staff. There is emphasis on making comfortable. There 2 selected courses each meal. There are alternative selections not as all encompassing. Diet needs are accommodated with notice. Food is very good with variations in selections. Grounds well kept. Emphasis is on the staff and leadership focus on those needing care. Cost: I found to be pricey. Key take away ; availability, staff, physical plant and not for profit vs Corporate Owned.

Anonymous

Assisted Living

Family/friend

August 26, 2025

1.0 out of 5 stars
Verified Review

Check The Credentials Closely

Make sure they have credentials for Memory Care as we had to remove my mother due to inattentive service and dementia misdiagnosis. They have kept my mom's [amount removed] deposit after only being there 3 months and had the nerve to charge her the same for the next months stay although we had her moved out a few days before the previous month.

Karol S

Memory Care

Family/friend

June 30, 2025

5.0 out of 5 stars
Verified Review

a good overall community

I feel like that this stage he is very happy and feels safe. I feel if you have a concern they do what it takes to correct it .

Anonymous

Assisted Living

Family/friend

May 16, 2025

2.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Review for Gull Creek Senior Living Community

Their head staff team member [name remove]is unpleasant and does not return phone calls . I like the staff members but she needs to be replaced. Send no one there that has a colostomy. They were not trained as they said they were in order to take care of my mom. It was terrible

Rachael

Assisted Living

Family/friend

March 5, 2025

3.0 out of 5 stars
Cleanliness
1.0
Friendliness
4.0
Value for Cost
4.0
Activities
5.0
Staff
3.0
Meals & Dining
2.0

Not a pleasant start.

The first week was a rough one. Between moving in my loved one and the filthy condition of her apartment upon first arrival, it wasn’t the smoothest transition. The situation was never rectified and we did not receive support from management, however the nurses on the floor and front desk staff are exceptionally kind, friendly and do an amazing job. The activities and marketing directors are awesome. At this time my loved one has settled in and seems to be enjoying herself but it was an extremely rough start that could’ve been avoided or immediately rectified, but wasn’t.

Dave

Memory Care

Family/friend

February 12, 2025

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
3.0

Excellent for self sufficient clients; not so good for clients with needs

[name removed] needed far more assistance than Gull Creek was capable of delivering. She was assessed, but she needed assistance in eating, dressing, she was incontinent, and always anxious. On several occasions, I found her asleep in the chair in the hallway, or needing changing. The staff was caring, but the evening staff seemed young and inattentive. My wife was there for less than 2 months. She fell 3 times in 24 hours and I was not informed. She then Went to hospice and passed away less than 2 weeks later.

Anonymous

Assisted Living

Family/friend

January 18, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring staff

The staff cares about the residents. Good sized apartments with options for singles or shared.

Eric

Memory Care

Family/friend

November 8, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
2.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
2.0
Meals & Dining
2.0

Gull Creek Memory Care Must be Investigated

Fully investigate the Gull Creek Memory Care operation before your lived one resides there as had to pull my 91 year old mom out of there after only 2 months residency and their business manager billing for next month for not giving 30 days notice as well as keeping full deposit. Happy to share our egretful experience personally and asking Md state officials to investigate their operations especially the program. Very disappointed.

Anonymous

Assisted Living

Family/friend

October 22, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
1.0
Value for Cost
3.0
Care Services
2.0
Activities
5.0
Staff
1.0
Meals & Dining
3.0

Room For Improvements

Overall, I would rate the experience with Gull Creek as neutral. We moved them out two months ago because of costs and quality of care. They moved to Florida because of the lack of choices of other facilities nearby, and Florida offered much better quality facilities and care for several thousands of dollars per month less.

Snyder

Assisted Living

Family/friend

October 10, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Great care and great communication

From the beginning of getting my family not only enrolled but every process step by step all of the staff of gull Creek that we worked with were great and my wife and i have been very happy with there availability for visiting, programs and interactions for our loved one. Gull creek has made us see what great care and interest they take in grandmother's health and wellbeing. So thanks to them for giving us such comfort and peace of mind knowing how much our beloved grandmother is cared for at gull creek.

Anonymous

Assisted Living

Family/friend

September 12, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Excellent facility overall

The facility and staff are excellent. The facility is clean and no crazy smells. Activities are excellent the driver who takes to outside trips and doctor appointments is excellent however the driver only stays in the Berlin area so if you need to see a specialist outside of Berlin you will need family to transport. Laundry could be an issue unless you have the staff do your laundry. Apartments have no washing machines and trying to find time to do your own laundry is impossible due to all the laundry being washed daily by staff

Susan M

Assisted Living

Family/friend

August 28, 2024

2.0 out of 5 stars
Verified Review

There was never adjustment for special meal requirements- mom needed soft food and the liquid Food in general was just ok, there was not a cook they just reheated prepared meals Having nurses in charge of this facility should of made the facility better but they did not like to be questioned or corrected, which is what occurred between them and the hospice nurse. When we did a review of moms care they lied about moms ability which was a last straw but nothing to be done because I was aware that we were in moms last weeks. Mom was assaulted by another resident last fall, which was stopped by a staff member but it was not handled well. They then offered my mom a space in memory care which was ok. The memory care has a good reputation with hospice and the aides and med techs for the most part were excellent. They like all places had problems with staff shortages. I did hire sitters for mom and they covered every afternoon into evening for 4-5 hours. The facility told me they (the sitters) were not necessary but they were my eyes when I wasn't there so I'm sure they improved the care. If there would be any thing that I would say about future residents - they should not have problems and be able to move themselves (use wheelchair with out assistance).

Anonymous

Assisted Living

Family/friend

July 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Would recommend with some room for improvement

The staff turnover is high. In two plus years there have been about 3-4 nurse administrators. The med techs serve as aids, do laundry , and administer medication. Some are very friendly and some not so much. Turnover rate also high. The facility is currently being painted , cosmetic improvements in the common areas are being made. My Mom's room is large but the bathroom is way too small and the opening is too narrow. Cleaning of the room is fair. The facility has lovely rooms and a new outdoor garden that is beautiful! The recreation director is amazing , there are many activities and trips as well. Upper management is friendly and accommodating. The residents are friendly and interact nicely with each other. I am speaking about the assisted living part not memory care. They seem to have a nice memory care unit - but can't speak for it. Berlin is a great town with lots to do.

Anonymous

Assisted Living

Family/friend

May 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Review for Gull Creek Senior Living Community

For the most part we have been satisfied with the care received at Gull Creek. The biggest challenge I see is with staffing. They seem to have a difficult time keeping the DON position filled for any length of time. The activities team is OUTSTANDING! I would say to any new future resident is to keep an open line of communication between the family, the staff and the resident so everyone is on the same page especially when doctors make changes to medicine etc. it is better to be over communicative then under and the staff is typically prompt to respond and update when there have been changes to anything as it relates to the resident. Overall, I would recommend Gull Creek to friends & family.

Anonymous

Assisted Living

Family/friend

March 29, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
1.0
Activities
3.0
Staff
4.0
Meals & Dining
1.0

Disappointed with Gull Creek

They were kind, but not trained to turn patients or clean them. Not aware of need for cleanliness and preventative care.nor concerned for mental well being. Didn't get her out of bed. She could stand and pivot but needed assistance. They Did not do this. They are not trained for professional aid. I was an I U nurse so I know what should be done as an aid. Also didn't warm up her food/didn't help her set up tray/didn't t make sure she liked what she had( I had bought her some things that could be warmed up) Only took a few minutes. They also promised me they would be able to care for her. She really was easy and really sweet lady. Makes me sad to think about. I almost reported them a few times but I did not. Hoping they get their act together

Anonymous

Assisted Living

Family/friend

February 15, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Recommended

The staff is very friendly, patient, caring, and helpful. Housekeeping cleans rooms once a week and in response to an incident or request. Maintenance responds quickly to requests. The move in process went smoothly. The staff assists new residents with transitioning to their new community. I would recommend Gull Creek.

Gary E

Assisted Living

Family/friend

February 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

First class care

Very accommodating. Very easy to work with. Communication is very good. I have been extremely pleased with the way the staff has treated my parents. Care has been first class

Anonymous

Assisted Living

Family/friend

October 18, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
3.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

I wouldn't recommend if in a wheel chair

Experience with Memory care(4 )is better than Assisted Living(2). Some of the staff is a 10 and a few are a 3. The administration is the least friendly after you are a resident. We had medication issues and the lack of honesty is those issues. There was sometimes a lack of responsiveness to aid the wheel chair bound resident. Recently there has been a short staff situations. And there is in general a poor response to questions that I've needed answered. My mother enjoys the food because it is bland. They do a very nice job with the diversity of types of residents who are at. If you added up the fours and even a five you might not understand the 3 for overall, quality of care has been lacking and those issues have outnumbered the few good staff

Jane C

Assisted Living

Family/friend

July 11, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Safe and Beautiful Home Environment

Overall we have had a great experience at Gull Creek. The staff does all they can to make my family member comfortable, seen, and heard. [name removed] does an exceptional job with activities and keeping the residents involved. They have also done a complete remodel of their outside garden and sitting area and are upgrading many features throughout the community. They do everything they can to create a safe and beautiful home environment, and not an institutional setting. That is one reason why my family member and I chose Gull Creek!

Anonymous

Assisted Living

Family/friend

April 3, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Care Services
3.0
Staff
3.0
Meals & Dining
2.0

Review for Gull Creek Senior Living Community

I like the staff. The staff is nice and they listen and try! The staff work hard but they are understaffed and things and people get missed. Too much is expected for the amount of staff, that they have. And I don't think they are properly trained for some things expected of them. Nurses have to bring trays to residents instead of the dining staff. They have terrible food. And they are no help for food allergies.

Gull Creek Senior Living Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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