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Hampton Manor of Commerce

100 Decker Rd, Commerce Charter Twp, MI 48390

For more information about senior living options:
(866) 374-4058
17 reviews
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  • 5 star
    35%
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    35%
  • 3 star
    12%
  • 2 star
    0%
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    18%
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8.9
Review score
87 reviews
10 facilities
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Hampton Manor of Commerce
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Hampton Manor of Commerce community exterior
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street view of Hampton Manor of Commerce

Deb

Child of resident/client

5.0 out of 5 stars

Review for Commerce Comfort Care

I would recommend Commerce Comfort Care to anyone who asked. We picked this community, because it new and the facilities were nice. Staff was helpful and welcoming. They agreed they could provide what my mother needed. And it was available immediately.

Read all reviews

Hampton Manor of Commerce

Commerce Comfort Care is a senior living community in Walled Lake, Michigan. Walled Lake is a western suburb of Metro Detroit, and sits about 20 miles northwest of Detroit. Located just a short distance east of the lake for which the town is named, Commerce Comfort Care has easy access to the beautiful Lakeshore Park, as well as shopping, dining, and medical centers.

Commerce Comfort Care is a luxury assisted living community, with open layouts and modern decor that is both beautiful and functional. The community centers itself around empowering residents to maintain their independence, while still receiving the support that they need. The home features spacious private suites, each with its own bathroom with walk-in shower. Suites have wide doorways to accommodate wheelchairs and cozy bedrooms and lounge areas. Residents can receive an array of personal support services in the privacy of their suites. The community’s dedicated and professional staff are available around the clock to offer assistance with activities of daily living, incontinence care, ambulatory support, medication management, diabetic care, memory support, and more.

Commerce features beautiful common areas in the aesthetic of a luxurious hotel. Residents can enjoy screenings in the home’s private theater, enjoy personalized nutritional meals in...

Senior living options offered

  • Assisted Living
  • Memory Care


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Reviews

for Hampton Manor of Commerce

17 reviewsWrite a review
Overall Experience
3.7
Cleanliness
4.0
Friendliness
3.9
Care Services
3.6
Staff
3.1
Meals & Dining
3.3
Activities
3.1
Value for Cost
3.5

A Place for Mom has scored Hampton Manor of Commerce with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Hampton Manor of Commerce has 17 reviews with an average "overall experience" of 3.7 out of 5.

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1-17 of 17 reviews

Last Updated: 5/31/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Deb

Assisted Living

Family/friend

May 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0

Review for Commerce Comfort Care

I would recommend Commerce Comfort Care to anyone who asked. We picked this community, because it new and the facilities were nice. Staff was helpful and welcoming. They agreed they could provide what my mother needed. And it was available immediately.

Anonymous

Assisted Living

Toured community

February 7, 2023

5.0 out of 5 stars
Verified Review

Review for Commerce Comfort Care

It was a brand-new facility, so they did not have that many people there yet. It looked really good. They had high ceilings but in the memory care part, the ceilings were lower, and the space was much smaller. The price was much more expensive.

Anonymous

Assisted Living

Family/friend

December 2, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
2.0
Staff
4.0
Meals & Dining
5.0

Recommended

What stood out to me about this facility is it is close to my home and it is newer and price at the time worked. They need more residents. The staff that I see regularly there when I go, are all wonderful! They pay attention to my mom, she is in good care and they all love her- they really like her and wish there were more like her there. They have added an activities director and have more activities now- still a work in progress. They have also hired and have a housekeeper as of this week. Overall the facility is clean from what I see. I would recommend them to family and friends, but they really need more residents.

anonymous

Assisted Living

Family/friend

July 28, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
2.0
Meals & Dining
4.0

Great Facility But Understaffed

Facility is great. Clean, open, minimal residents at this time. However, there is very little staff and you will have a hard time reaching anyone by phone to check in on our loved ones and will stand at the door for at least 10 minutes to be let in each time.

anonymous

Assisted Living

Family/friend

May 16, 2022

4.0 out of 5 stars
Verified Review

Commerce Comfort Care review

The Commerce Court Community is just beautiful it is very pretty on the inside. The staff are quite nice and they do regular check ups on the residents. We like that they take their vitals everything and help make recommendation's. However they could use a better cook for the meals and a beautician that is actually able to do black women's hair. We would recommend the community to other families

anonymous

Memory Care

Toured community

April 20, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and Commerce Comfort Care was absolutely gorgeous we loved it, but it was just a little to far away for the family. We would give it 10 stars if we could

Lynn

Assisted Living

Toured community

April 18, 2022

4.0 out of 5 stars
Verified Review

My Tour Experience at Commerce Comfort Care

Good community, not the right fit for my loved one.

Anonymous

Assisted Living

Family/friend

February 25, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
3.0
Value for Cost
4.0
Staff
4.0

Good Place

Its clean, management is friendly, very willing to help. The staff does a good job. There are a lot of freedoms, residents are walking around the building. There are warm weather activities when weather allows. The meals are great but the portions seem to be small.

Sandy

Assisted Living

Family/friend

February 2, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.5
Staff
5.0
Meals & Dining
4.0

Our experience so far

There seems to be a changing of the staff members and that concerns me some. Although the everyday staff that I have had contact with have been very friendly and helpful. Overall the experience has been pretty good for us.

Nan S

Assisted Living

Toured community

October 28, 2021

1.0 out of 5 stars
Cleanliness
2.0
Friendliness
4.0
Value for Cost
1.0
Staff
2.0

Not anyplace I’d ever want to be!

Please, please do your homework . Check everything , credentials, state reports, and overall complaints! I would never leave a loved one here !

Christin

Assisted Living

Resident/client

October 11, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do NOT let Commerce Comfort Care care for your loved one! AWFUL!

Commerce Comfort Care is totally unorganized. No one at the facility has any idea how to manage or run a place for the elderly. Very few staff, 1 or 2 young aids on weekends. No cook – if there is one, only two days a week. Little to no activities provided, making it very boring for seniors who are mobile/aware. HORRIBLE management. Trying to run the facility as cheap as they possibly can. Many better options of facilities for the same or lesser cost! Do your homework – Commerce Comfort Care is lacking in so many areas. Don’t trust their sales pitch! Take note of the things below if you do visit Commerce Comfort Care. You will be able to see for yourself! - Check weekend staff - Check weekend cook - Check cleanliness - Check management and length of employment - Check number of residents - why so incredibly low - Check for a routine in work (there isn't one) - Workers always sitting around - No follow-up on problems - Phone not answered on evenings and weekends

Christin

Assisted Living

October 11, 2021

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Do NOT let Commerce Comfort Care care for your loved one! AWFUL!

Commerce Comfort Care is totally unorganized. No one at the facility has any idea how to manage or run a place for the elderly. Very few staff, 1 or 2 young aids on weekends. No cook – if there is one, only two days a week. Little to no activities provided, making it very boring for seniors who are mobile/aware. HORRIBLE management. Trying to run the facility as cheap as they possibly can. Many better options of facilities for the same or lesser cost! Do your homework – Commerce Comfort Care is lacking in so many areas. Don’t trust their sales pitch!

Anonymous

Assisted Living

Family/friend

August 10, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Staff
4.0
Meals & Dining
5.0

New Community and Good Staff

I would recommend the community to others for their loved ones. They are a brand new community, and still working things out. The food is good and they have gone through a few chefs. The quality of the food is good as well.

Anonymous

Memory Care

Resident/client

October 2, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Friendly

My Mom and I stopped by a few days ago and it is beautiful. The rooms are huge and the staff that greeted us answered all of our questions. My Mom really liked it - I think she might move in when they officially open.

Anonymous

Memory Care

Toured community

September 29, 2020

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Very Nice Place

I don't think they are open just yet but I did tour during the open house week. WoW is all I can say. What an awesome place and who wouldn't want to live there. The details are unbelievable. I will definitely revisit to show my Mom.

Cathy Morris

Memory Care

Toured community

September 28, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

All the perks....

Brand new facility with all the bells and whistles.... Beautiful interior, many rooms have courtyard views that add to the homelike atmosphere. This will definitely be a "GREAT" place for Mom when they open.

Joanie Smalls

Memory Care

Resident/client

September 19, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

New and Beautiful!

I toured last week! Such a beautiful building! Its brand new and the Administrator [name removed] is informed and friendly! Highly suggest this place!!

Hampton Manor of Commerce

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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