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HarborChase of Madison

100 Bradley Road, Madison, CT 06443

For pricing & availability:
(866) 374-4058
9.8
Review score
33 reviews
Add review
9.8
Review score
33 reviews
  • 5 star
    52%
  • 4 star
    48%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Madison
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HarborChase of Madison community exterior
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Susan K

Child of resident/client

5.0 out of 5 stars

Every person in this facility is so very caring!

My Mom moved into the assisted living section but as her health declined we moved her into The Cove. We feel mom is getting the best care possible as there are eyes on her 24 hours a day. The staff does a great job keeping the residents entertained and stimulated. I visit everyday and see firsthand how much the staff cares.

Read all reviews

HarborChase of Madison

If you’re considering senior living along the shoreline town of Madison, Connecticut, HarborChase of Madison offers a relaxing and welcoming environment. This pet-friendly community offers independent and assisted living as well as memory care. With bright, cheerful interiors, well-manicured courtyards, and person-centered care, you’ll feel right at home here.

This community is within walking distance of charming downtown Madison — where you’ll find plenty of shops, restaurants, and even a movie theater. Nearby East Wharf Park Beach provides breathtaking views of the Long Island Sound from a quaint gazebo. You can also enjoy a visit to the Deacon John Grave House, a historic landmark that also produces local theatrical performances. You’ll find plenty to love about this New England town.

Community Amenities and Services

You can partake in various activities offered through the community’s Think More and Move More programs. Challenging puzzles, open-ended intellectual conversations, chair yoga, and exercise classes aim to maintain and improve your mental and physical abilities. Enjoy a classic film favorite in the movie theater or a game of chess in front of the fire. Spend your time doing what makes you happy.

You’ll enjoy chef-prepared meals in the elegant dining room. A dedicated staff helps you keep...

Learn more about the Best of Senior Living awards and this year’s winners.

See all 2026 award winners

Senior living options offered

  • Assisted Living
  • Memory Care

HarborChase of Madison

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Madison

9.8 out of 10
Review Score33 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.6
Care Services
4.4
Staff
4.8
Meals & Dining
4.7
Activities
4.4
Value for Cost
4.4

A Place for Mom has scored HarborChase of Madison with 9.8 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, HarborChase of Madison has 33 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 33 reviews

Last Updated: 9/5/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 5, 2025

5.0 out of 5 stars
Verified Review

Review for HarborChase of Madison

Except she will run out of money. We have to move her. I would recommend 100%.

Susan K

Memory Care

Family/friend

August 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Every person in this facility is so very caring!

My Mom moved into the assisted living section but as her health declined we moved her into The Cove. We feel mom is getting the best care possible as there are eyes on her 24 hours a day. The staff does a great job keeping the residents entertained and stimulated. I visit everyday and see firsthand how much the staff cares.

Mary S

Assisted Living

Family/friend

August 7, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Excellent care of my Mom

Can not say enough about the care and attention my Mom gets. Always a pleasure to visit her there as well! Everyone is kind, and attentive. I highly recommend to anyone having to make a tough decision about their family member. This was an easy choice and so happy I did.

Katie B

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Lovely & Friendly Place for my Mom

My mom moved into a lovely apartment at HarborChase 3 months ago and already everyone knows her name and greets her warmly when they see her! I'm relieved to know that she's got staff to help her 24/7 and that, otherwise, she can be independent and make her own schedule. Housekeeping comes weekly and the entire building is maintained beautifully. Staff is also approachable and quick to help in any way when I have a question. While it's a challenge for her to be in a new community, she's starting to find new friends at mealtime. When I visit, I sometimes eat in the dining room with her ($[fee removed] cost to me per meal) and I find the food adequate. My only real suggestion is that staff be more consistent with wearing name tags. It's impossible for my mom to learn names without seeing the tag because of memory issues. And I think it helps me, too, to learn names. That said, I'm extremely impressed by the director and the sales director of HarborChase along with the front desk staff! Thank you!!

Jeff R

Assisted Living

Family/friend

May 16, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Our mother is very happy at Harbor Chase of Madison

Naturally, we were not sure how our mother would, at 88 years old, transition from independent living to assisted living. However, she has done wonderfully. It's hard to understand just how lonely our parents can be when living alone and losing friends, family and even pets. As a member of the Harbor Chase family, she is treated with great dignity and respect and has made so many friends on both the staff and among her fellow residents. We live 5 minutes away, but sometimes she has trouble fitting us in for a visit as a result of her wonderful meals and activities. We all wish that our parents could remain independent forever, and it's very difficult when they/we realize that they may need help with life's tasks, but we now know that there was nothing to fear. She is very happy and feeling safe and loved. We are very grateful.

Anonymous

Memory Care

Family/friend

April 15, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Easy Transition, Supportive Staff

Staff helped my father settle in and feel at home. Most of the staff are lovely. Some are better than others in helping him deal with his frustration at not being able to do things on his own now that he is feeling stronger. The only thing that I would add is that the 1x administration fees are high and weren't fully disclosed in the initial call.

Anonymous

Assisted Living

Resident/client

October 30, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My life is full

I enjoy my new home. I moved in August only here a short time but feels like home. I am always busy with a full calendar!!

Bonnie R

Assisted Living

Family/friend

October 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A wonderful and friendly welcome

HCM provided my 93 year old mother with a wonderful welcome. Staff and residents have been friendly and warm. Everyone has gone out of their way to love her needs. Thank you.

JB

Assisted Living

Family/friend

September 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for HarborChase of Madison

He was very happy there so overall it was a good experience. Unfortunately there came a point where it didn't meet his needs as he was very prone to falling so being alone in his apartment except for meals became unsafe. The current director, [name removed], was very, very kind to me and worked with me with the move out process, as I was doing everything myself and needed extra time. So I would recommend it based on their compassion for both my dad and me.

Kristin Dahl

Assisted Living

Industry reviewer

August 27, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Professional tour

The Director of Sales in Madison, CT, is awesome! She is extremely knowledgeable and professional which I greatly appreciated in learning about the community. I will continue to refer regularly since I work at a ccrc and always have the need to refer to a more appropriate ALF.

Elizabeth

Assisted Living

Family/friend

August 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Treated like family

The whole team at HarborChase has been so wonderful to my dad and our whole family - they truly demonstrate a level of care and thoughtfulness that I did not expect to be able to find anywhere. Our whole experience has been seamless - beginning with the very first calls I had to learn about the facility and figure out what package would be right for my dad. The team went above and beyond to accommodate our fast timeline, assuage the various concerns we had, and ease what could otherwise have been a stressful transition. The facility is spotless, they offer a wide range of activities that keep the residents physically active and mentally stimulated, and they offer different packages to accommodate different levels of care. I am so grateful for the hard work of everyone at Harbor Chase - and how they bring joy into the day of all of the residents with their seemingly endless patience, smiles, and laughter.

Kimmy

Assisted Living

Toured community

August 21, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Excellent

Extremely knowledgeable and comforting experience. Would highly recommend! Nice facility with many activities for seniors. The tour that was provided meet all of my expectations. If there was any questions I had they were answered quickly and with additional information that I had not thought of which made my decision easier.

Anonymous

Assisted Living

Family/friend

August 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Above and beyond

The staff at HarborChase of Madison goes above and beyond on accommodating residents.

John G

Assisted Living

Family/friend

June 11, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

peace of mind

Each staff member that I have met have gone out of the way to Accommodate any questions of encums immediately, and that goes for the entire staff, from kitchen, to maintenance, to Nursing + management.

Elizabeth m

Assisted Living

Resident/client

March 14, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Peace of mind

My husband and I moved here from south Windsor to be closer to our daughter. We also needed a little help as we no longer are driving or cooking! The staff is very attentive and caring. We enjoy the social opportunities. it feels like home!

Anonymous

Assisted Living

Family/friend

March 7, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

I think the facility is very good one; I feel that some things could be improved upon

The facility is very clean, and in a great location; right in the center of town, located near a pharmacy, a supermarket, and other shops. The staff, while very friendly, does not do a great job in communicating with the caregivers of the people in the facility. Included in that is management. The facility shows a lot of movies, but I don't feel a lot of them or ones that residents would be interested in They say it is a luxury facility, yet two of the three gas fireplaces don't work. I also had one instance where my mother was sick and didn't feel well enough to go downstairs for dinner, and they delivered her meals for the day, but they tacked on an extra charge for delivering to the room. Given the fee that we are paying monthly, I feel sly like that could be included. Granted, if it's every day that meals are being delivered then yes, probably should be somewhat of an extra charge, but I think if it is on the rare occasion when you're not feeling well, and just not up to going down to dinner I don't feel you should be charged to have the staff bring the meal to your room.

Lorraine

Assisted Living

Family/friend

February 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for HarborChase of Madison

My friend has a beautiful sunshiny room. We picked this community because I'm from here.

Anonymous

Assisted Living

Family/friend

April 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Great place for your loved one

The staff is very pleasant and helpful. Don't be afraid to ask questions! The facility is located in the heart of Madison, CT. It is right off I95 and very close to a supermarket, drug store, gas stations, a few restaurants, and other shops. I have not had the food, but the menus look diverse. I do feel that there could be more activities provided for the residents.

Anonymous

Assisted Living

Family/friend

April 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Recommended

My loved one is a resident at The Hearth at Tuxis Pond. So far, everything has been great at this facility. The care services, meals, and friendliness are great. Communication with the family is excellent. I would recommend this facility to friends and family.

anonymous

Memory Care

Toured community

December 12, 2022

4.0 out of 5 stars
Verified Review

Tour experience

I toured with The Hearth at Tuxis Pond and it was fine. There was really nothing negative that I saw about the place. It was the furthest away from where I live, so location wise that just put the facility at the bottom of our list. The tour was good though.

HarborChase of Madison

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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