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HarborChase of Mandarin

12350 San Jose Blvd, Jacksonville, FL 32223

For pricing & availability:
(866) 374-4058
9.5
Review score
31 reviews
Add review
9.5
Review score
31 reviews
  • 5 star
    67%
  • 4 star
    10%
  • 3 star
    10%
  • 2 star
    0%
  • 1 star
    13%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Mandarin
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HarborChase of Mandarin outdoor common area
20 photos
HarborChase of Mandarin in google map

Kate

Loved one of resident/client

5.0 out of 5 stars

Loved one is beyond happy

The staff will go out of their way to make sure my loved one is comfortable and taken care of. They will answer any questions promptly and my loved one is beyond happy

Read all reviews

HarborChase of Mandarin

Located near Julington Creek and St. Johns River is HarborChase of Mandarin — a community offering independent living, assisted living, memory care, and respite care options. Here, seniors can delight in nature’s beauty while enjoying chef-prepared meals, convenient services, and spacious yet comforting apartment homes. Residents are encouraged to make the most of each day by taking advantage of the on-site amenities and the community’s Life Enrichment Program, which features over 21 daily activities and events. Relax in the landscaped courtyard, plant flowers in the raised gardening beds, or hit the putting greens. Residents are welcome to explore the nearby beaches, golf courses, and other attractions as well!

The highly skilled staff is on-site around the clock to provide personalized care for those in assisted living and memory care. Team members take the time to create unique care plans that are tailored to each resident’s needs. The Cove is a specially designed neighborhood that offers world class memory care and specialized activities to promote cognitive stimulation for those with memory loss. This community also uses a Viking Solutions all-natural, electrostatic sprayer to keep the community clean and enable residents to make every day the best day ever.

State Classification

HarborChase of Mandarin is...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

HarborChase of Mandarin

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Mandarin

9.5 out of 10
Review Score31 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.1
Friendliness
4.3
Care Services
4.1
Staff
4.8
Meals & Dining
4.3
Activities
3.9
Value for Cost
3.9

A Place for Mom has scored HarborChase of Mandarin with 9.5 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, HarborChase of Mandarin has 31 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 31 reviews

Last Updated: 1/16/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Kate

Independent Living

Family/friend

January 16, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Loved one is beyond happy

The staff will go out of their way to make sure my loved one is comfortable and taken care of. They will answer any questions promptly and my loved one is beyond happy

Anonymous

Independent Living

Family/friend

December 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Value for Cost
2.0
Care Services
4.0
Activities
1.0

Attentive & comprehensive

The Administrative staff makes themselves available to answer questions & concerns. The facility is networked with activities that my mother enjoys: ex. - beauty salon, Occupational & Physical therapist, Bible study. Maintenance needs are addressed in a timely manner.

Anonymous

Independent Living

Family/friend

October 17, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
4.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

HarborChase of Mandarin review

For the most part the staff is friendly, and when it comes to the care services we are averaging the good with the bad. Some care takers are excellent and others are below average. Unfortunately we are paying for services, we are not getting. Some care takers are wonderful, but others are over worked due to lack of adequate staff and some are put on the job with little to no training. If my family members was in independent living, it would be a very good fit….lovely facility, activities, etc. but assisted living has been disappointing and concerning. There is an extra charge for medication management. Meds are administered by CNA’s and Med Techs (those do not have CNA certification). There Director of Nursing is preset at the facility 1 day per week, maybe 2 and there is 1 nurse present from 7am to 7pm. They could improve on having staff who safely and adequately care for the number of residents in assisted living and memory care.

Todd

Memory Care

Family/friend

April 25, 2024

4.0 out of 5 stars
Verified Review

HarborChase of Mandarin Review

Essentially, nice place, good people but understaffed and unprepared to handle people that have fall issues. She fell several times, last time she hit her head real hard and ended up with a brain bleed. She spent the next few weeks in the hospital and hospice where she passed from the bleed. They needed more staff. Like anywhere, never enough $$ to have enough staff on hand. It is a thankless job and I assume very frustrating for the staff when dealing with memory issues.

Anonymous

Assisted Living

Family/friend

April 5, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
3.0
Care Services
2.0
Staff
3.0
Meals & Dining
3.0

Disappointed

As with all care facilities, the care in the evening is subpar compared to the day shift. They needed consistency, as some chefs did follow the menu and added or deleted items when preparing meals. My mother did not participate in any activities.

Anonymous

Independent Living

Family/friend

February 23, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Beautiful facility, caring staff. 100% would recommend for your loved one

Staff is beyond welcoming and literally will help you at any point! they are very sincere and genuine. If there's any issue at all they will address it immediately. their main goal is to keep you happy.

Joseph G

Assisted Living

Resident/client

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Very good place and staff and assistance as needed.

Anonymous

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Very friendly, skilled, and well organized. So people oriented and understanding of the residents. A very cheerful and beautiful home atmosphere. Consistent always.

Anonymous

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Top Notch

HarborChase is beautifully decorated and clean. The staff is super friendly and helpful. The plans(pricing) are well published and easy to understand.

Anonymous

Assisted Living

Family/friend

December 28, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

My mom has been a resident in independent living for a couple of months and is now being moved to assisted living. The staff has been so helpful and friendly, from initial contact to day to day care. We are so excited for her to be in such a lovely, safe environment.

Anonymous

Assisted Living

Resident/client

December 27, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Cordial staff

Anonymous

Assisted Living

Family/friend

December 27, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
2.0

Helen J

Memory Care

Toured community

December 7, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Happiness and Sunshine

The only way I can describe my visit here was happiness and sunshine! The employees were all very happy and attentive to not only my mom, but the other residents as well. Finding the right place for my mom is so important, to me this is the perfect place for anyone, especially my mom!

Anonymous

Independent Living

Family/friend

December 7, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Our experience

The HarborChase of Mandarin is a clean and nice facility, that is something our family likes a lot about the community. Based on the experience we have had so far, we would recommend this community to other families

Dianne

Assisted Living

Family/friend

December 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Review for HarborChase of Mandarin

If a friend asked me about our experience at Harbor Chase, I would say it's been very good, so far. We chose Harbor Chase because of the recommendations from friends who live at Harbor Chase, for the convenience of the location, and because it's a lovely, bright place with warm and welcoming staff and residents.

Anonymous

Memory Care

Family/friend

November 7, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

our families experience

Mom is very happy with the events and the meals. The staff members are very nice as well. My experience with your staff was very helpful since I was initially clueless on the matter. My mother is much happier now. Based on the experience so far, I would recommend this community to others.

Anonymous

Assisted Living

Resident/client

August 31, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

HarborChase of Mandarin review

Based on the experience we have had with HarboChase we were very pleased with all the categories listed here. My wife of 59 years recently passed, however during the time we have spent with this community we would absolutely recommend them to other families.

BW

Independent Living

Family/friend

July 6, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Harbor Chase is a caring place for seniors

Her move into Harbor Chase was seamless. Staff was helpful in getting her Wi-Fi & TV hooked up. My Mom enjoys the other independents. No surprise fees. There is a beauty shop, various activities (Bible study, bridge, etc.). The grounds are beautiful. She is happy at Harbor Chase.

Anonymous

Assisted Living

Family/friend

March 20, 2023

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Value for Cost
2.0
Care Services
2.0
Activities
4.0
Meals & Dining
4.0

Disappointing

Newer facility with good food but lacking in quality care personnel. The price we are paying and the services we thought we would be receiving are far apart. The communication between the facility and the family needs to be improved drastically.

Anonymous

Assisted Living

Toured community

January 20, 2023

4.0 out of 5 stars
Verified Review

I toured this facility and the tour went well.

HarborChase of Mandarin

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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