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HarborChase of Plano

5340 Towne Square Dr, Plano, TX 75024

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(866) 374-4058
8.7
Review score
46 reviews
Add review
8.7
Review score
46 reviews
  • 5 star
    72%
  • 4 star
    17%
  • 3 star
    7%
  • 2 star
    2%
  • 1 star
    2%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Plano
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HarborChase of Plano community exterior
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street view of HarborChase of Plano

Anonymous

Child of resident/client

4.0 out of 5 stars

HarborChase of Plano review

.Administrative staff - 3/4 (some great; exec director, not so much).There was a true sense of community. My dad made friends easily and enjoyed good relationships with staff members.

Read all reviews

HarborChase of Plano

Live your best life at HarborChase of Plano — with our peaceful and elegant environment and charming, Southern hospitality. Our stunning, multi-story community features spacious, open-concept common areas and tasteful furnishings. Play a game of fetch with your pup in our courtyard, or spend your day fishing by our pond. We are confident that we will not only meet but exceed your expectations with our stimulating activities, luxurious amenities, and exceptional assisted living and memory care services.

Community Services and Amenities

At HarborChase of Plano, you can receive the care and support you need, while still maintaining your independence. Our experienced caregivers are available on-site 24 hours a day to provide personalized services tailored to fit your individual needs. Our non-medical services include housekeeping, laundry, and meal preparation. We also offer around-the-clock diabetic, incontinence, and ambulatory care as well as medication management and assistance with daily living activities. For those that need to travel off-site for medical or rehabilitative needs, we offer complimentary transportation to help ensure you get where you need to go quickly and safely.

HarborChase of Plano features two exclusive and secure memory care neighborhoods — The Sound and The Cove. The Sound is a unique program which focuses on...

Senior living options offered

  • Assisted Living
  • Memory Care

HarborChase of Plano

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Plano

8.7 out of 10
Review Score46 reviewsWrite a review
Overall Experience
4.5
Cleanliness
4.6
Friendliness
4.7
Care Services
4.5
Staff
4.5
Meals & Dining
4.5
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored HarborChase of Plano with 8.7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, HarborChase of Plano has 46 reviews with an average "overall experience" of 4.5 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 4/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

April 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

HarborChase of Plano review

.Administrative staff - 3/4 (some great; exec director, not so much).There was a true sense of community. My dad made friends easily and enjoyed good relationships with staff members.

Anonymous

Assisted Living

Family/friend

March 25, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
4.0

HarborChase of Plano

Administration for caring (laundry, nurse), feedback. We would recommend this community to others.

CD

Assisted Living

Family/friend

September 11, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for HarborChase of Plano

It is a lovely facility and very very clean. There is never a bad odor. The staff on my mom's floor are friendly and they do care about the residents. [name removed], the activities director is phenomenal!! I wish she was there 7 days a week! The food is very good. My mom has adjusted very well and has made some friends! I live minutes away and visit often.

Karen K

Assisted Living

Family/friend

May 2, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

We love HarborChase!

We have been very happy with Harbor Chase. Mom had a stroke about 3 weeks ago and has been in the hospital and Rehab since, but she is looking forward to going back soon. Everyone there has been very loving and kind. They are very good about calling me if my mother needs anything or just to let me know how she is doing.

Anonymous

Memory Care

Family/friend

March 5, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

My loved one is a resident at HarborChase of Plano and everything has been very good.

Anonymous

Assisted Living

Family/friend

December 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Nursing Amazing

My husband has Parkinsons & I needed more support. I'm so grateful to the team who made him feel special each day & give him the best care.

Cathy

Assisted Living

Family/friend

September 12, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for HarborChase of Plano

I chose this community because it's 10 minutes from my house, it's very modern and extremely clean( the facility is only six years old). Incredible and knowledgeable staff. I can call 24 hours a day if needed. Delicious and nutritious meals. Fabulous floor director and and activities director. Excellent floor staff and wonderful, lovely residents.

Corrine Coker

Memory Care

Resident/client

July 31, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Granddad

My Grandfather lived here, and I was at peace knowing that the management team and line associates were there to meet his needs. Friendly faces and many staff have been there a long time. The Negust's team always made us feel special with the food and needs as my grandfather's taste buds changed. The communication from [name removed] is great, and sends out updates on what is going on in the community.

Anonymous

Assisted Living

Family/friend

July 27, 2023

3.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Our families experience

Upon arrival, my mom's meds were not logged correctly, and she didn't have her insulin right for several days. Upon departure to nursing home (she was only at Harbor Chase ~6 weeks), the nursing home owner found many errors on her med records (changes/notes were on a nurses phone/not logged, etc.). The director did not return important emails concerning mom's care in a timely matter, we had to drop in on her in person after multiple email attempts. With the care services, they did their best, but her needed level of care was high. The meals are hard to rate as mom rarely ate and said she didn't like the food. She did like when they brought her cold things like milk, ice cream, smoothies. Activities are also hard to rate as she did not participate in any

anonymous

Memory Care

Family/friend

April 10, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Hotel like atmosphere

I would tell others that so much depends on whether they have had prior experience with a facility or not. I had my parents in other facilities, and you really have to keep on top of things and not assume anything. Harbor Chase of Plano is better than some and no worse than some. But it is very pricey and gives appearance of being like a higher end hotel.

anonymous

Assisted Living

Family/friend

December 6, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Thriving

They are very responsive, listened to my concerns and opinions. Everyone I've dealt with there has been genuinely nice and cares about not only what's best for my mom, but also what helps me out as well. I highly recommend this place and recently had an acquaintance move her mother in law here from another facility - she didn't ever leave her room at the previous one, and is now thriving at HarborChase

George G

Memory Care

Family/friend

September 19, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.5
Staff
5.0

HarborChase of Plano Review

HarborChase of Plano is a really nice facility. They have good, competent people. They're very helpful in achieving your goal of placing someone there.

anonymous

Assisted Living

Toured community

September 1, 2022

5.0 out of 5 stars
Verified Review

Tour experience

We toured with HarborChase of Plano and it was a very nice place. The facility is very large and we just thought my mom would have a hard time getting around since she was in a wheelchair, especially to the dining room. They did have plenty of great amenities. The one that stuck out most to us was the physical therapy on site that they offered.

Dana P

Assisted Living

Family/friend

May 16, 2022

5.0 out of 5 stars

The staff is amazing! The nurse and memory care director have been there for several years and exude compassion. Great leadership here, all staff are engaging! Resort-like too!!

Sharon

Assisted Living

Toured community

February 2, 2022

5.0 out of 5 stars
Verified Review

My tour review

This community did not have the level of care that my loved one needed.

anonymous

Assisted Living

Toured community

January 11, 2022

5.0 out of 5 stars
Verified Review

I liked this community but the other community that we were looking at was better and we just had to go with it.

Carlos R

Assisted Living

Toured community

December 14, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had a virtual tour and it was a nice tour

anonymous

Assisted Living

Toured community

October 27, 2021

3.0 out of 5 stars
Verified Review

Our tour experience

Our family had an in person tour and it did not really stand out enough to remember everything we saw, but we do remember that it just did not give us the feeling that this was the place for our loved one.

SES

Memory Care

Family/friend

April 30, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
4.0

good but not great

It's a good community and my loved one is well taken care of. The director is very caring but the admin is too far removed from the care side. communication is good with the caregivers but with administration, it is very week. I would recommend this community to others as long as you are aware of the shortcomings

Kim Moore

Assisted Living

Family/friend

February 25, 2021

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Living Experience

My mother lived at Harbor Chase for approx 4 years and was taken care of very well and made many friends. Exec Director and Director of Nursing do a great job.

HarborChase of Plano

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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