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HarborChase of Southlake

700 East State Highway 114, Southlake, TX 76092

For pricing & availability:
(866) 374-4058
9.0
Review score
25 reviews
Add review
9.0
Review score
25 reviews
  • 5 star
    56%
  • 4 star
    24%
  • 3 star
    12%
  • 2 star
    0%
  • 1 star
    8%
See all reviews
8.7
Review score
1009 reviews
28 facilities
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HarborChase of Southlake
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HarborChase of Southlake community exterior
13 photos
HarborChase of Southlake in google map
street view of HarborChase of Southlake

Anonymous

Child of resident/client

4.0 out of 5 stars

Our family experience

Overall nice place. Food has been an issue with residents. Staff is wonderful!! Parents are happy there. I would recommend HarborChase to others.

Read all reviews

HarborChase of Southlake

Luxurious living meets Southern hospitality, here at HarborChase of Southlake — where we offer assisted living and memory care services for those living in Southlake, Texas. Our multi-story community features grand and spacious interiors furnished with modern decor. Residents can relax by the fire in our stunning common areas, or enjoy the fresh air while playing with their pup in the courtyard — we are a pet-friendly community, after all!

Experience senior living at it’s finest at HarborChase of Southlake.

Community Services and Amenities

Enjoy the highest level of care and hospitality with our expertly trained caregivers, who are available 24 hours a day, seven days a week to provide assisted living services. Our goal is to help improve your quality of life, which is why we tailor our services in order to match your unique needs. So, whether you need assistance with daily living activities, medication management, or incontinence care, our team is here to help.

HarborChase of Southlake features an exclusive memory care neighborhood — The Cove — for those living with early to late stage dementia. The Cove provides those with memory loss a secure and tranquil environment, where they can receive the personalized care they deserve. Our memory care...

Senior living options offered

  • Assisted Living
  • Memory Care

HarborChase of Southlake

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for HarborChase of Southlake

9 out of 10
Review Score25 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.3
Friendliness
4.5
Care Services
4.1
Staff
4.8
Meals & Dining
4.1
Activities
3.8
Value for Cost
4.0

A Place for Mom has scored HarborChase of Southlake with 9 out of 10 using our proprietary review score based on 4 reviews in the last 2 years. Over all time, HarborChase of Southlake has 25 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 25 reviews

Last Updated: 9/30/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Assisted Living

Family/friend

September 30, 2025

4.0 out of 5 stars
Verified Review

Our family experience

Overall nice place. Food has been an issue with residents. Staff is wonderful!! Parents are happy there. I would recommend HarborChase to others.

Fran Dubuisson-Hagey

Assisted Living

Family/friend

August 9, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great place

Harbor Chase living is awesome. People there are stupendous, particularly [name removed] in the cafeteria. She is absolutely delightful, fun and caring. Everyone knows [name removed] at Harbor Chase! If I could take her home with me, I would. She's a complete asset to Harbor Chase and I love to visit her as well as my mother-in-law. Harbor Chase has been a safe refuge and a wonderful place to live. Many friends many people many loving caretakers. I would recommend Harper Chase in Southlake to everyone

Anonymous

Assisted Living

Family/friend

July 25, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Our family's experience

The activities are all wonderful. They have music with actual musicians once or twice a week. They have sing alongs, bingo, other board games, dominoes, pool, along with outings to many different places. At least once a week there are outings to either target or Walmart and other grocery stores. They have movies every night at 5:30. There is a painting project or class once a week. They have all kinds of Physical fitness activities, which include Tai Chi and chair aerobics along with yoga and every morning there is a group that walks around the building. The friendliness of the workers is absolutely amazing. There could not be a better CNA or Nursing staff. They are beyond kind and attentive. The dining staff is very friendly and aims to please. The food is 50/50. Sometimes it's very good and other times not very good at all. Ice cream is served in lieu of an actual dessert after most dinners and always after lunch. As far as cleanliness goes, the apartments are cleaned once a week. They clean the overall large areas but do not clean smaller areas such as dusting. The beds are not necessarily made every day. However the overall feeling and look of the place is very positive and clean looking and always smells wonderful. Overall there are many positive things to say about Harbor Chase. I am very happy with the decision of choosing them. Everybody that lives there seems very happy and well cared for.

Anonymous

Assisted Living

Family/friend

November 5, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

HarborChase of Southlake Review

Majority aspects of Harbor Chase's services comply within my expectations however can improve in some areas such accessibility to specialists for some of elderly with mental condition. It is fair to access that the management has always tried to assist & fulfill the residents & or their family's necessities.

David

Assisted Living

Resident/client

December 29, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Harbor Chase

I have moved my family member to this facility, being the 4th place that I have selected. My experience about the facility & the staff to provide assistance to the resident & family members has been a great . I very much hope that Harbor Chase will be the place for my family to reside in for years.

Aleasa A

Memory Care

Resident/client

January 20, 2023

5.0 out of 5 stars
Cleanliness
4.0
Friendliness
3.0
Care Services
4.0
Activities
2.0
Staff
5.0
Meals & Dining
3.0

Very happy with the maintenance department

The maintenance department is very caring and helps when asked right away.

Beth Y

Assisted Living

Family/friend

December 24, 2022

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
1.0
Care Services
2.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Don’t Judge a Book by its Cover

My mother has been a resident at HarborChase for 18 months. They have consistently not been able to provide services they advertise providing as part of their care. She’s gone at least a month without her apartment being cleaned, Her bed is frequently not made, it took at least 10 months to get them to fix the thermostat in her room. When it is windy out you can hear the wind whistling through her bathroom vent, and her curtains blowing in because of the poor building construction. They call the med techs “care partners” but they really do little more than pass out meds. They have not established a “ relationship” with her after being a resident for 18 months, That being said, the activity director is Fabulous! the “ beautification specialist” is also fabulous! I get more feedback from them than I do the “care partners.” Good variety of activities, but for the size of community, not much participation.

anonymous

Assisted Living

Toured community

October 24, 2022

4.0 out of 5 stars

Tour experience

Harbor Chase is a beautiful facility but for me the caregiver it seemed too cold. Staff was friendly. It is a larger facility. It felt more like a hotel environment rather than the homey environment we were looking for.

Kim S

Assisted Living

Family/friend

September 16, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

My mother is very negative about almost everything. So can be a challenge at many times. It is not perfect, but I definitely believe they are trying their best to cope with it.

Susan

Assisted Living

Family/friend

September 6, 2022

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

So happy we found them

My mom lived at another community and it was not living up to the promises. HarborChase of Southlake has been an answered prayer. Mom has made friends, loves the meal options. I love that she is being cared for, her pendant is answered and the caregivers are trained and very attentive.

anonymous

Assisted Living

Toured community

February 28, 2022

5.0 out of 5 stars
Verified Review

tour review

Our family had an in person tour and this community is like living in a very luxurious resort. People were having fun playing bingo and poker, and they have nice sized apartments. However it is exceptionally expensive, and the issue we saw is if you have mobility issues you will definitely need a scooter to live here. Even just walking to the dining room you have to walk down big long hallways and use elevators. The residents do have the option to eat in the high end restaurant which is beautiful but only for a certain amount of "points" per month.

anonymous

Assisted Living

Family/friend

June 10, 2021

3.5 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.5
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Peak under the hood before you sign the lease

We like the location, it is close to our family as well as the newness of the community. It is beautifully decorated, very clean and the staff members are friendly. However they could make some improvements with their leadership team, it was quite dysfunctional from the get go from the initial move in, to the billing department, to their maintenance team. They have also had a lot of turnover rates.

Judy C

Memory Care

Family/friend

April 8, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Took very good care of our loved one

We chose HarborChase of Southlake because we had used them in the past and had a really good experience. The room sizes here are very nice and spacious. They were excellent with communication since we were not able to go inside and visit with our loved one. In the beginning the food was delicious, when she moved into memory care it was not the same. I think it is a lovely place, they have a conducive atmosphere to home living and it is just a beautiful comfortable place to be in. I would absolutely recommend them.

Allysan C Fuchs

Memory Care

Family/friend

August 21, 2020

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
1.0
Care Services
4.0
Activities
1.0

Lacking...Communication, Compassion & Concern!

I want to help anyone that has to go through this difficult milestone of selecting an Assisted Living place for a parent. This was truly one of the hardest decisions of my life knowing how, when, where and what to look for during the selection. If I had written this review for Harbor Chase Southlake 1 ½ years ago it would have been a 5 star review; but today’s Harbor Chase is NOT the Harbor Chase we selected for my Mother 2 ½ years ago! Do you know when you hold somewhere is such a high regard (deservedly so), but then they disappoint you so much that it hurts…that is the case with Harbor Chase Southlake! In the beginning when the property was less than six months old, we moved my Mother into Harbor Chase Southlake… it was immaculate, professionally managed and the employees, food and amenities were of the highest caliber which was an answer to our prayers! The top management at that time (Director and the Director of Resident Care) were very professional, involved, highly visible, knew all of the residents and families by name and cared about the welfare of their residents. I can honestly say that the personnel at Harbor Chase saved my Mom’s life more than once. I regularly shared my experiences and highly recommended Harbor Chase to friends, other families when touring the property and my mother’s doctors who were so impressed with her care. Then the top management changed (Director, the Director of Resident Care and the Business Manager) and then things began to take a downward spiral in almost every aspect that once had made Harbor Chase a remarkable treasure. Management now exclusively resides in their offices, are very unapproachable and uninvolved. Other contributors to the downward spiral consist of: the very high employee turn-over rate, the caliber of the new hires and the slow or non-existent communication to residents and families. These sad changes were happening before the quarantine, but I just worked around the situation by communicating more closely with the “worker-bee angels” or handling things myself. Again, I want to reiterate that the front-line personnel consisting of the healthcare workers, culinary and other staff members are fantastic! I cannot extend my appreciation and gratitude enough to these individuals because they loved and cared for my Mom when I could only do it from afar during this difficult time. I wish I could name every employee by name that cared so lovingly for my Mother, but I know I would forget some names that deserve to be recognized. Writing this review is absolutely NOT the way I wanted to be heard or resolve my complaints; I tried to quietly and professionally handle this situation by sending letters & an email to HRA corporate, but I got no response so I decided that the problem was not just a local management concern, but a HRA corporate culture issue. I had been forewarned by another resident’s family member, that corporate was not concerned with any complaints because the bottom-line was strong at this property. I had sincerely hoped that she was wrong and that this was frustration and misinformation speaking… because as we all know, the way you deal with people’s lives and well-being will show-up on your bottom-line! There were several specific situations that occurred right before and after my Mom passed away that prompted my original letter to HRA corporate. I am so disappointed in HRA corporate’s lack of communication, compassion and concern; I guess as long as their bottom-line is strong, they too can reside in their ivory towers, be uninvolved and hope the next resident will accept mediocrity. We entrusted our most cherished possession, our Mother, to Harbor Chase’s care and I thought Harbor Chase’s mission was to value people’s needs over their own convenience and desperate profitability! My dealings are complete with Harbor Chase Southlake, but hopefully my observations can be of use to others.

Southlake Resident

Memory Care

Family/friend

July 28, 2020

0.5 out of 5 stars
Verified Review
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Very Disappointed

My mother moved in to Harbor Chase in 2018 when it was a new facility. The Director and the head of patient care couldn't have been better. After the facility began to fill up there was a change in Management that had built a wonderful assisted living community. The new management fired countless people who had developed friendships with the residents and took their time to replace these workers to save labor costs for the weeks they were recruiting and hiring the replacements. Luckily, we had a camera in my Mother's apartment so we could monitor their visits especially during Covid. Numerous times we would have to call and request that they wake, dress and feed Mother which were services she was paying for. The Director doesn't know the residents by name and doesn't care. Mother recently passed away and their lack of compassion during her last days were incomprehensible. They charged us for everyday her belongings were in the room after her passing. After getting her things out of her apartment and taking it to storage, the only thing left in her apartment were oxygen tanks that needed to be picked up by the oxygen company. They continued to charge us for 5 extra days because they refused to store the oxygen tanks in a closet or somewhere until they could be picked up. We wrote a letter to their President and several other executives with no response. Mind you, this was not so much about the money as it was about their lack of concern, sympathy and even interest in hearing about our experience. Most C suite executives have the professional integrity to want to protect their reputation so that reviews such a this are not published. Needless to say, Southlake is a small high income community that share their experiences so businesses can either thrive or die. Time will tell.

Anonymous

Memory Care

Toured community

February 4, 2020

4.5 out of 5 stars
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5

Great New Management

I would definitely recommend Harborchase this very nice Senior property. Since there’s new management in place it has really improved the quality of care, and activities have also improved.

Ashley Roberson

Memory Care

Family/friend

October 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
2.5

Memory Care

I would like to acknowledge [name removed]. She is outstanding. Very knowledgeable about the disease process. Very friendly. In the short amount of time she’s been I’ve seen great changes. I’m really glad my mother is at this facility. I would recommend this place to anyone.

Anonymous

Memory Care

Toured community

October 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

Great place for Mom

Great experience in the memory department. Staff/management was very accommodating and helpful. This one is at the top of my list for my mother.

N/a

Memory Care

October 9, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Lovely place

I visited Harbor Chase with with best friend to visit her mother. This place is amazing. Everyone is very friendly and always has a smile on their face. My friend was telling me that there was recently a change in management. She stated that it was needed change because things were not getting done. I asked her mother what she liked that best about her home, she stated activities. She told that the ED climbed on the roof to fix the AC unit on one Sunday. I was impressed to hear how wonderful this is. I will be sure to tell my friends about Harborchase of Southlake.

daughter of a resident

Memory Care

Family/friend

October 8, 2019

3.0 out of 5 stars
Cleanliness
3.0
Friendliness
4.0
Value for Cost
3.0
Care Services
3.0
Activities
4.0

Concerns for loved ones

The memory unit is having issues. Residents are not being checked regularly, laundry is not being done, staff needs to improve. Management does not seem to respond to concerns that are brought to their attention. More staff and better training are necessary.

HarborChase of Southlake

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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