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Havenwood of Minnetonka

17710 Old Excelsior Blvd, Minnetonka, MN 55345

For pricing & availability:
(866) 374-4058
7.9
Review score
13 reviews
Add review
7.9
Review score
13 reviews
  • 5 star
    54%
  • 4 star
    15%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    23%
See all reviews
8.6
Review score
4095 reviews
142 facilities
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Havenwood of Minnetonka
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Havenwood of Minnetonka community exterior
13 photos
Havenwood of Minnetonka in google map
street view of Havenwood of Minnetonka

Anonymous

Spouse or partner of resident/client

4.0 out of 5 stars

Friendly staff

Good location. Nice size. No buy-in. Can stay in same independent apartment. if need to get assisted help. Friendly residents, easy to get to know

Read all reviews

Havenwood of Minnetonka

Leave the hassles of home maintenance behind and start a whole new chapter at Havenwood of Minnetonka. This contemporary, multi-story community features exquisite common areas, premier amenities, and a continuum of care options that can be tailored to fit each resident’s ever-changing needs. Seniors can choose from a variety of spacious, pet-friendly living options and take advantage of all the community’s conveniences, such as housekeeping services and chef-prepared meals.

At Havenwood of Minnetonka, all residents can enjoy a low-stress lifestyle, and trained caregivers are on-site 24 hours a day to provide personalized service. Independent living residents are free to explore the surrounding area as they please. They also have access to a robust calendar of life-enrichment activities and health and wellness programs. Seniors in need of additional, hands-on care may opt for assisted living or enhanced assisted living services, depending on their current abilities.

As for those with memory loss, there’s a dedicated memory care neighborhood specially designed to diminish excess stimulation and features landmarks and other sensory cues. Plus, caregivers use The Village Program® to create daily routines and dementia-friendly activities.

Havenwood of Minnetonka isn’t just like home — it is home.

State Licensing Information

To explore the licensing information and compliance histories of...

Senior living options offered

  • Memory Care

Havenwood of Minnetonka

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Havenwood of Minnetonka

7.9 out of 10
Review Score13 reviewsWrite a review
Overall Experience
3.8
Cleanliness
4.4
Friendliness
4.1
Care Services
4.0
Staff
4.0
Meals & Dining
4.0
Activities
4.0
Value for Cost
3.6

A Place for Mom has scored Havenwood of Minnetonka with 7.9 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Havenwood of Minnetonka has 13 reviews with an average "overall experience" of 3.8 out of 5.

Filters

1-13 of 13 reviews

Last Updated: 10/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Gary S

Not Sure

Toured community

October 2, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Highly recommend!

I toured Havenwood of Minnetonka and as a 73-year-old, widowed, retired from public service and a veteran, I was very impressed. The staff were friendly and welcoming, and I noticed there are lots of men with a strong veterans group, which really stood out. I love that it's age in place community, where meals are included in the rent, and the underground heated parking and storage are reasonably priced. The building looks brand new, modern, and clean. I would highly recommend Havenwood of Minnetonka to anyone looking for a safe, supportive, and well-run place for themselves or their loved ones.

Anonymous

Memory Care

Family/friend

September 22, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

Friendly staff

Good location. Nice size. No buy-in. Can stay in same independent apartment. if need to get assisted help. Friendly residents, easy to get to know

Anonymous

Assisted Living

Family/friend

September 11, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Havenwood of Minnetonka

Very clean. Friendly staff and yes we would recommend Havenwood of Minnetonka to other families based on the experience so far.

Rod B

Assisted Living

Family/friend

August 26, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Expectations more than met

My sister in law has been a resident for over 3 years. She is currently on the Assisted Living program due to her medical etc, needs. These times are a challenge for management to get and retain qualified staff, but they have always done a great job in this area. The facility still looks like new due to the highest standard of maintenance.

Anonymous

Assisted Living

Family/friend

July 2, 2025

5.0 out of 5 stars
Verified Review

Review for Havenwood of Minnetonka

Perfect size - clean - friendly staff. We ( Brothers ) and my Mom are very happy. 5. Good Fit for her!

Nancy M

Assisted Living

Resident/client

April 3, 2025

1.0 out of 5 stars
Verified Review

Long response times and many staff members leaving

I left Havenwood of Minnetonka. I am now at [facility removed]. People kept leaving Havenwood. When they could/did replace staff, most didn't know what was going on. Medications were given late and the staff often didn't know what they were giving. When I gave feedback, met with management, I was told that I needed to move. I was informed that I took too much work to care for (they didn't have 24/7 nursing). I noticed that they would bring in new clients that appeared to take more time. When management was not in the office/location staff often did little to no work. Response time (to pushed buttons) was often affected.

Anonymous

Assisted Living

Family/friend

December 21, 2024

1.0 out of 5 stars
Friendliness
1.0
Value for Cost
1.0

Havenwood Screwed Us...Buyer Beware!!!

Havenwood of Minnetonka boasts that they won the JD Power Award five times. That may be true, but at the end of the day, they are just another ruthless landlord. Their leases are airtight. They have a team of lawyers to defend their financial interests. They will use high pressure sales tactics to push aggressively for you to sign a lease before necessary, even after they assure you that your $[removed] deposit guarantees your reservation. Upon signing, you will pay a non-refundable $[removed] "community fee" and the first month's rent of $[removed], even if you sign in the middle of the month. If your loved one passes away 4 days later, too bad. Even if she never steps foot on the property, and receives no care. Even if none of her belongings are moved in. Even if the only time you ever step foot in the apartment is during the tour. If you ask for a refund, the Executive DIrector will say, "I'm very sorry for your loss." But there will be no refund. They have no compassion for you. Caveat Emptor!

Riley

Memory Care

Family/friend

October 21, 2024

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
3.0
Care Services
4.0
Activities
3.0
Staff
3.0
Meals & Dining
4.0

Mixed review

Our family member was at Havenwood Minnetonka. The facility is beautiful- especially the central room and the outdoor patio. The staff was friendly and we believe they genuinely cared about our loved one. The reason for the mixed review is that there were constant staffing change-overs…from the top down. Communication became an issue. There were also very few activities for the residents during the week because of staffing shortages. They did offer some fun off-campus outings. It seems like Havenwood Minnetonka has the potential to be a great place with more consistent staffing and leadership.

Anonymous

Memory Care

Family/friend

July 2, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
3.0
Value for Cost
3.0
Care Services
3.0
Activities
3.0
Staff
3.0
Meals & Dining
3.0

Our Family's Experience, Would Recommend

I think I would give each item a 3. Part of the issue has been that there was a brand new leadership team just starting to transition when we moved my mom there. I think it's improved since then, but then they also just increased the cost of my mom's rent by [fee removed] without ever giving us a heads up. After sending an email to inquire about this steep increase, I have yet to receive an answer. But the facilities are clean and staff are friendly.

Jennifer H

Memory Care

Family/friend

January 22, 2024

1.0 out of 5 stars
Cleanliness
3.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

would not recommend for Memory Care

my mother has been a resident of Havenwood of Minnetonka for about 7 months. She had lived in another memory care facility for a little over a year before moving her to Havenwood. The sales staff was very attentive to answering all my questions and the facility is lovely however the care is not. I would not recommend Havenwood for the following reasons. - Lack of communication regarding my mothers condition and/or care - difficulty in communicating with memory care staff - Lack staff engagement with residents - Staff is not very attentive to needs of residents

Anonymous

Memory Care

Family/friend

December 22, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Recommended

You get what you give. If you're respectful, courteous, patient, and kind, the staff responds accordingly. For you and your loved one. I would recommend this facility to others.

anonymous

Assisted Living

Family/friend

April 14, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A great facility for individuals with Parkinson's

The entire staff is trained to care for residents that have Parkinson's disease, and they have a support group for these residents as well. I would very much so recommend Havenwood of Minnetonka to other families looking for care for their loved ones.

anonymous

Independent Living

Toured community

August 26, 2021

5.0 out of 5 stars
Verified Review

Our tour experience

Our family had a tour experience, the sales and marketing team were wonderful, but Havenwood was way to out of our price range, but we did like how our loved one could go from independent living, to assisted, to memory care if needed.

Havenwood of Minnetonka

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See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Havenwood of Minnetonka

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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