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Havenwood of Richfield

245 76th St W, Richfield, MN 55423

For pricing & availability:
(866) 374-4058
9.1
Review score
18 reviews
Add review
9.1
Review score
18 reviews
  • 5 star
    50%
  • 4 star
    39%
  • 3 star
    11%
  • 2 star
    0%
  • 1 star
    0%
See all reviews
8.6
Review score
4095 reviews
142 facilities
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Havenwood of Richfield
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Havenwood of Richfield in-unit kitchen
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Curtis T

Child of resident/client

5.0 out of 5 stars

Highly recommended

I would rate them a 5 for everything, my mom spent her last year of life there and everyone from the maintenance guys, nurses to the administrators were very special. Can't say enough about them.

Read all reviews

Havenwood of Richfield

Just a few miles from Long Meadow Lake and Fort Snelling State Park is Havenwood of Richfield — a multi-story, craftsman-style community offering personalized independent living, assisted living, memory care, and respite care services. Dedicated team members are available 24 hours a day to provide personalized support, and the culinary team prepares delectable, restaurant-quality meals each day. Havenwood of Richfield residents can also choose from various pet-friendly studio, one-bedroom, and two-bedroom apartment styles to call home.

All residents can enjoy a variety of benefits like health and wellness programs, customized therapy, and a diverse life enrichment calendar. There are also plenty of amenities to take advantage of, such as the stylish cafe and the movie theater. Independent living residents have the freedom to come and go as they please, while those in assisted living receive the personalized assistance they need to thrive.

For seniors with dementia, there’s an exclusive memory care neighborhood specially designed to promote independence through landmarks and sensory cues. It also diminishes excess stimulation. Trained caregivers use The Village Program® to tailor each resident’s daily routine and activities to mirror their former lifestyles and interests.

Havenwood of Richfield isn’t just like home — it is home.

State Licensing Information

To explore the...

Senior living options offered

  • Memory Care

Havenwood of Richfield

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Havenwood of Richfield

9.1 out of 10
Review Score18 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.8
Care Services
4.4
Staff
4.7
Meals & Dining
3.8
Activities
4.3
Value for Cost
4.4

A Place for Mom has scored Havenwood of Richfield with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Havenwood of Richfield has 18 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-18 of 18 reviews

Last Updated: 9/9/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

September 9, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Havenwood of Richfield experience

Competent caring staff. Clean. Lots of activities for residents.

Mildred C

Independent Living

Resident/client

July 29, 2025

4.0 out of 5 stars
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
5.0

Staff Turnover

In the short time I have been at Havenwood the staff turnover has been very high.

Curtis T

Memory Care

Family/friend

May 20, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly recommended

I would rate them a 5 for everything, my mom spent her last year of life there and everyone from the maintenance guys, nurses to the administrators were very special. Can't say enough about them.

Anonymous

Assisted Living

Resident/client

April 4, 2025

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Review for Havenwood of Richfield

I think one of the important things for me in making a decision in which facility I would live in is the fact that it was smaller and it gave me the opportunity to meet just about everyone. I also like the idea that if I should need assisted-living, I would not have to move that to was important to me. I like the idea that Havenwood in Richfield is in a community neighborhood and just kind of falls in. The activities and the events coordinator are wonderful. They are in the process of hiring some new people for the kitchen and I think that will be a good change. The top Chef here is amazing and we have a wonderful breakfast and lunch the evening dinner needs huge improvement. So I am excited about hiring another chef. my family is very welcome here and enjoy coming to see me. I also like the fact that there are laundry facilities in my apartment. The maintenance person here is also a great person to work with when I moved in and there were any things to be fixed they were done immediately. Nothing is perfect, but I would say the major concern are the evening dinner meals. One other thing I would like to mention is that I think that the resident council meeting should be for the residence without staff involvement. When residence mentioned anything that would be a concern we never hear what the staff has in mind to address that residence concern. It would really be nice if someone could come into our facility and talk about a resident council meeting and how it should be organized and set up. I'm kind of thinking that's all I have to share. All in all is a great place to live.

Anonymous

Memory Care

Family/friend

April 2, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Havenwood of Richfield

1. 3 based on the fact that my husband had Lewy Body Dementia and they were not able to provide the individualized care he needed. They don't believe in using bed rails or bed and chair alarms to detect his movements. He fell many times and those falls were mostly undetected until they made rounds. Alzheimers patients seemed to do fine in this environment. 2. 5 for cleanliness/no urine smell as in some other facilities 3. 5 for friendliness. All Aides were nice and friendly to patients and visitors alike. 4. Quality of Care 3. The staff did the best they could to take care of my husband, but couldn't accommodate all of his needs based on the facilities policies on 'no restraints' (bed rails, alarms, etc). Plus the Aides office was way down the hall away from patient rooms. Not ideal if they were trying to keep tabs on everyone. 5. Administrative Staff 5. I met with them on several occasions to review my husband's care. They were always willing to listen and to help. 6. Food 3. Average. 7. Activities 5. They made a big effort to engage everyone in a variety activities. 8. Value for money 4. Pricing is pretty standard.

Steve Zainhofsky

Independent Living

Family/friend

April 1, 2025

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Great retirement community

My mother is a resident and enjoys the community living. [name removed] the Events Coordinator does an amazing job during the events in the community room Her enthusiasm during trivia is contagious. Thanks [name removed]for a job well done

Anonymous

Memory Care

Family/friend

August 29, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Overall recommended

Overall recommend the Havenwood of Richfield. It is a nice community and offers a nice plan.

Anonymous

Memory Care

Family/friend

August 26, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

Review for Havenwood of Richfield

I would definitely recommend Havenwood! We picked this community because, the monthly rate was 2 grand less than other places [name removed].was denied admission to a facility at the last minute but accepted by Havenwood.

Anonymous

Assisted Living

Family/friend

May 22, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Recommended

My loved one was previously a resident at Havenwood of Richfield and the overall experience was okay. The cleanliness and friendliness was good. The staff, care services and meals were good. Based on our experience, I would recommend Havenwood of Richfield to others.

Judy

Assisted Living

Family/friend

May 3, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

I can't say enough about Havenwood of Richfield! Even when mom was dying, [name removed] , the head lady there came back from being at home to help us! There were 2 young aides there that my mom just loved! They were so sweet and caring! I thought that the food was great. I would highly recommend Havenwood of Richfield to others.

Anonymous

Independent Living

Resident/client

February 16, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
4.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Sharing my thoughts

The food is not great, but that's okay because I have my own kitchen. The cleanliness is great. Staff are generally on the ball. Communication with my family is good. The maintenance guys are timely and respectful. They take time to explain things to me. All in all, I feel safe here. There is lots to learn and participate. Lots of people to meet!

SR

Assisted Living

Family/friend

October 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0

Review for Havenwood of Richfield

My dad liked the size and location.It's great. I would recommend to others.

Anonymous

Memory Care

Family/friend

August 8, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Reaching out for your loved ones

My loved one is currently a resident at Havenwood of Richfield and overall her experience here at this facility has been good. The cleanliness of the facility is good and the cleanliness of my loved one's room is okay. One suggestion that I would give: A schedule of activities for the family of Memory Care patients. One that shows the days that Memory Care residents take part in activities that are in and out of their unit. I would recommend this facility to others.

Anonymous

Assisted Living

Family/friend

July 10, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
3.0

Havenwood has been the best decision for Mom!

My mom is currently a resident at Havenwood of Richfield and overall our experience with this facility has been wonderful! The cleanliness and friendliness are great. The staff and quality of care are also great! We have no regrets about moving mom here. It has been the best decision. I would recommend this facility to family and friends.

Anonymous

Assisted Living

Family/friend

May 30, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Havenwood of Richfield

We picked this community, because my loved one lived at another Havenwood location but this one is closer to family. Mostly positive with staff and cleanliness. But rooms smaller than other facilities, very poor meal plan which makes the amount paid per month frustrating. I would recommend to others.

anonymous

Memory Care

Family/friend

April 4, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
3.0

Havenwood of Richfield Experience

The memory care unit was very peaceful and welcoming. We like that it is a smaller unit and that made it feel like a home. The staff in memory care are very friendly. They are attentive to the needs of the resident. They encourage residents to participate in activities and we like that social aspect. I am always greeted by The front desk employees with a smile and welcome. The only thing I am not particularly pleased with is the lack of communication between me and some staff (RN, sales and executive directors, unit staff). I was not made aware that my mom was out of a medication. It all worked out. However, I see room for communication improvement. Overall, we very much like Havenwood and feel this will be her permanent home.

Robert

Memory Care

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Nice community

Based on our experience so far with Havenwood at Richfield community we would recommend them to other families. We thought the room here at Havenwood was the nicest in terms of size, amenities and even the pricing. The reason we gave the meals 3 stars is just going off feedback from our loved one - but we also know she can be pretty picky. Our loved one seems happy with the activities they have.

Anonymous

Memory Care

Family/friend

February 28, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
1.0
Staff
4.0
Meals & Dining
2.0

Whose In Charge?!

They have been under a couple different management companies. It took me over a month to get a fob to get into the door. My wife has been hit by other residents more than once in the memory care area. They seem to do very little in terms of engaging patients. It took forever for them to evaluate her medications, it took months. Last week, the DON quit. I do not know who is filling that position currently. Feces was found in her shower numerous days in a row. My loved one has been having laundry issues, missing her clothes, lost her blankets, etc. The staff in her wing are great, they do a great job with her. My loved one is not sleeping and it is not being handled to make sure she is getting sleep. After a review of my loved ones medicines, the staff couldn't even access her medicines while on a zoom call. They blamed switching companies again and no one seems to know what is going on.

Havenwood of Richfield

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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