Anonymous
Memory CareFamily/friend
September 9, 2025
Havenwood of Richfield experience
Competent caring staff. Clean. Lots of activities for residents.
245 76th St W, Richfield, MN 55423

Curtis T
Child of resident/client
Highly recommended
I would rate them a 5 for everything, my mom spent her last year of life there and everyone from the maintenance guys, nurses to the administrators were very special. Can't say enough about them.
Read all reviewsHavenwood of Richfield
Just a few miles from Long Meadow Lake and Fort Snelling State Park is Havenwood of Richfield — a multi-story, craftsman-style community offering personalized independent living, assisted living, memory care, and respite care services. Dedicated team members are available 24 hours a day to provide personalized support, and the culinary team prepares delectable, restaurant-quality meals each day. Havenwood of Richfield residents can also choose from various pet-friendly studio, one-bedroom, and two-bedroom apartment styles to call home.
All residents can enjoy a variety of benefits like health and wellness programs, customized therapy, and a diverse life enrichment calendar. There are also plenty of amenities to take advantage of, such as the stylish cafe and the movie theater. Independent living residents have the freedom to come and go as they please, while those in assisted living receive the personalized assistance they need to thrive.
For seniors with dementia, there’s an exclusive memory care neighborhood specially designed to promote independence through landmarks and sensory cues. It also diminishes excess stimulation. Trained caregivers use The Village Program® to tailor each resident’s daily routine and activities to mirror their former lifestyles and interests.
Havenwood of Richfield isn’t just like home — it is home.
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Havenwood of Richfield
Total monthly costs depend on room type, select services, and the level of care needed
Contact a local advisor
Get a quote from your local advisor*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
for Havenwood of Richfield
A Place for Mom has scored Havenwood of Richfield with 9.1 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Havenwood of Richfield has 18 reviews with an average "overall experience" of 4.4 out of 5.
Anonymous
Memory CareFamily/friend
September 9, 2025
Havenwood of Richfield experience
Competent caring staff. Clean. Lots of activities for residents.
Mildred C
Independent LivingResident/client
July 29, 2025
Staff Turnover
In the short time I have been at Havenwood the staff turnover has been very high.
Curtis T
Memory CareFamily/friend
May 20, 2025
Highly recommended
I would rate them a 5 for everything, my mom spent her last year of life there and everyone from the maintenance guys, nurses to the administrators were very special. Can't say enough about them.
Anonymous
Assisted LivingResident/client
April 4, 2025
Review for Havenwood of Richfield
I think one of the important things for me in making a decision in which facility I would live in is the fact that it was smaller and it gave me the opportunity to meet just about everyone. I also like the idea that if I should need assisted-living, I would not have to move that to was important to me. I like the idea that Havenwood in Richfield is in a community neighborhood and just kind of falls in. The activities and the events coordinator are wonderful. They are in the process of hiring some new people for the kitchen and I think that will be a good change. The top Chef here is amazing and we have a wonderful breakfast and lunch the evening dinner needs huge improvement. So I am excited about hiring another chef. my family is very welcome here and enjoy coming to see me. I also like the fact that there are laundry facilities in my apartment. The maintenance person here is also a great person to work with when I moved in and there were any things to be fixed they were done immediately. Nothing is perfect, but I would say the major concern are the evening dinner meals. One other thing I would like to mention is that I think that the resident council meeting should be for the residence without staff involvement. When residence mentioned anything that would be a concern we never hear what the staff has in mind to address that residence concern. It would really be nice if someone could come into our facility and talk about a resident council meeting and how it should be organized and set up. I'm kind of thinking that's all I have to share. All in all is a great place to live.
Anonymous
Memory CareFamily/friend
April 2, 2025
Havenwood of Richfield
1. 3 based on the fact that my husband had Lewy Body Dementia and they were not able to provide the individualized care he needed. They don't believe in using bed rails or bed and chair alarms to detect his movements. He fell many times and those falls were mostly undetected until they made rounds. Alzheimers patients seemed to do fine in this environment. 2. 5 for cleanliness/no urine smell as in some other facilities 3. 5 for friendliness. All Aides were nice and friendly to patients and visitors alike. 4. Quality of Care 3. The staff did the best they could to take care of my husband, but couldn't accommodate all of his needs based on the facilities policies on 'no restraints' (bed rails, alarms, etc). Plus the Aides office was way down the hall away from patient rooms. Not ideal if they were trying to keep tabs on everyone. 5. Administrative Staff 5. I met with them on several occasions to review my husband's care. They were always willing to listen and to help. 6. Food 3. Average. 7. Activities 5. They made a big effort to engage everyone in a variety activities. 8. Value for money 4. Pricing is pretty standard.
Steve Zainhofsky
Independent LivingFamily/friend
April 1, 2025
Great retirement community
My mother is a resident and enjoys the community living. [name removed] the Events Coordinator does an amazing job during the events in the community room Her enthusiasm during trivia is contagious. Thanks [name removed]for a job well done
Anonymous
Memory CareFamily/friend
August 29, 2024
Overall recommended
Overall recommend the Havenwood of Richfield. It is a nice community and offers a nice plan.
Anonymous
Memory CareFamily/friend
August 26, 2024
Review for Havenwood of Richfield
I would definitely recommend Havenwood! We picked this community because, the monthly rate was 2 grand less than other places [name removed].was denied admission to a facility at the last minute but accepted by Havenwood.
Anonymous
Assisted LivingFamily/friend
May 22, 2024
Recommended
My loved one was previously a resident at Havenwood of Richfield and the overall experience was okay. The cleanliness and friendliness was good. The staff, care services and meals were good. Based on our experience, I would recommend Havenwood of Richfield to others.
Judy
Assisted LivingFamily/friend
May 3, 2024
Highly Recommended
I can't say enough about Havenwood of Richfield! Even when mom was dying, [name removed] , the head lady there came back from being at home to help us! There were 2 young aides there that my mom just loved! They were so sweet and caring! I thought that the food was great. I would highly recommend Havenwood of Richfield to others.
Anonymous
Independent LivingResident/client
February 16, 2024
Sharing my thoughts
The food is not great, but that's okay because I have my own kitchen. The cleanliness is great. Staff are generally on the ball. Communication with my family is good. The maintenance guys are timely and respectful. They take time to explain things to me. All in all, I feel safe here. There is lots to learn and participate. Lots of people to meet!
SR
Assisted LivingFamily/friend
October 13, 2023
Review for Havenwood of Richfield
My dad liked the size and location.It's great. I would recommend to others.
Anonymous
Memory CareFamily/friend
August 8, 2023
Reaching out for your loved ones
My loved one is currently a resident at Havenwood of Richfield and overall her experience here at this facility has been good. The cleanliness of the facility is good and the cleanliness of my loved one's room is okay. One suggestion that I would give: A schedule of activities for the family of Memory Care patients. One that shows the days that Memory Care residents take part in activities that are in and out of their unit. I would recommend this facility to others.
Anonymous
Assisted LivingFamily/friend
July 10, 2023
Havenwood has been the best decision for Mom!
My mom is currently a resident at Havenwood of Richfield and overall our experience with this facility has been wonderful! The cleanliness and friendliness are great. The staff and quality of care are also great! We have no regrets about moving mom here. It has been the best decision. I would recommend this facility to family and friends.
Anonymous
Assisted LivingFamily/friend
May 30, 2023
Review for Havenwood of Richfield
We picked this community, because my loved one lived at another Havenwood location but this one is closer to family. Mostly positive with staff and cleanliness. But rooms smaller than other facilities, very poor meal plan which makes the amount paid per month frustrating. I would recommend to others.
anonymous
Memory CareFamily/friend
April 4, 2023
Havenwood of Richfield Experience
The memory care unit was very peaceful and welcoming. We like that it is a smaller unit and that made it feel like a home. The staff in memory care are very friendly. They are attentive to the needs of the resident. They encourage residents to participate in activities and we like that social aspect. I am always greeted by The front desk employees with a smile and welcome. The only thing I am not particularly pleased with is the lack of communication between me and some staff (RN, sales and executive directors, unit staff). I was not made aware that my mom was out of a medication. It all worked out. However, I see room for communication improvement. Overall, we very much like Havenwood and feel this will be her permanent home.
Robert
Memory CareFamily/friend
February 21, 2023
Nice community
Based on our experience so far with Havenwood at Richfield community we would recommend them to other families. We thought the room here at Havenwood was the nicest in terms of size, amenities and even the pricing. The reason we gave the meals 3 stars is just going off feedback from our loved one - but we also know she can be pretty picky. Our loved one seems happy with the activities they have.
Anonymous
Memory CareFamily/friend
February 28, 2022
Whose In Charge?!
They have been under a couple different management companies. It took me over a month to get a fob to get into the door. My wife has been hit by other residents more than once in the memory care area. They seem to do very little in terms of engaging patients. It took forever for them to evaluate her medications, it took months. Last week, the DON quit. I do not know who is filling that position currently. Feces was found in her shower numerous days in a row. My loved one has been having laundry issues, missing her clothes, lost her blankets, etc. The staff in her wing are great, they do a great job with her. My loved one is not sleeping and it is not being handled to make sure she is getting sleep. After a review of my loved ones medicines, the staff couldn't even access her medicines while on a zoom call. They blamed switching companies again and no one seems to know what is going on.
Havenwood of Richfield
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.