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Hazel Cypen Tower

5066 NE 2nd Ave, Miami, FL 33137

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(866) 374-4058
8.8
Review score
16 reviews
Add review
8.8
Review score
16 reviews
  • 5 star
    57%
  • 4 star
    25%
  • 3 star
    6%
  • 2 star
    6%
  • 1 star
    6%
See all reviews
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Hazel Cypen Tower
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Hazel Cypen Tower
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Anonymous

Child of resident/client

4.0 out of 5 stars

Hazel Cypen Tower review

The rooms are very clean and comfortable the food varies and is nutritious. Daily activities art, exercise and social. Friendly staff and bilingual Location fantastic very near the design district.

Read all reviews

Hazel Cypen Tower

Hazel Cypen Tower offers personalized living options for those residents who need assistance with activities of daily living. Located in a park-like, 20-acre gated campus, this community offers a gracious lifestyle near Miami's Design District.

Choosing an assisted living community means being able to trust in the safety and security being offered. Let us assure you that we have strict procedures in place to reduce the risk of COVID-19, along with the resources to manage other unforeseen situations. Onsite healthcare facilities add another layer of protection that you can depend on.

Hazel Cypen Tower -- a Silver Award winner in the AHCA/NCAL National Quality Award program -- is also designed to meet rigorous hurricane, fire, and safety standards, featuring backup generators, onsite food and water supplies, and an emergency call system.

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Hazel Cypen Tower

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Hazel Cypen Tower

8.8 out of 10
Review Score16 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.1
Friendliness
4.3
Care Services
3.6
Staff
4.1
Meals & Dining
3.4
Activities
4.0
Value for Cost
3.7

A Place for Mom has scored Hazel Cypen Tower with 8.8 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Hazel Cypen Tower has 16 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-16 of 16 reviews

Last Updated: 9/25/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Independent Living

Family/friend

September 25, 2025

4.0 out of 5 stars
Verified Review

Hazel Cypen Tower review

The rooms are very clean and comfortable the food varies and is nutritious. Daily activities art, exercise and social. Friendly staff and bilingual Location fantastic very near the design district.

Anonymous

Assisted Living

Family/friend

August 21, 2025

5.0 out of 5 stars
Verified Review

Review for Hazel Cypen Tower

The workers are very nice and happy. The activities are great and they always have something to do... when my mother in law first moved, she complained about being very busy. She loves it.

Jay Wolf

Assisted Living

Family/friend

July 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great dedicated Staff

The staff is very dedicated to the patients. The kitchen/dining room is run by an outside company and the food while tasty is cheap. Lots of tilapia and chicken. The staff is very friendly. If you care about your choices of food this is not the right place. It’s also old and looks it in many way. Such as the carpeting needs replacement. Good TV reception and large availability of channels. The care is very good and because there is a Nursing Home and Re-hab on the same campus they can handle many issues inside that other ALFs can’t.

Anonymous

Assisted Living

Family/friend

October 25, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Wonderful Staff

Staff is wonderful but there is not enough at night or weekends. My mom requires more attention after 7pm. Walking all day for meals. Social worker didn't pay close attention to interaction between my mother and new resident who was provoking.

Ransom Broadhurst Jr

Memory Care

October 1, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The staff at Hazel Cyphen Tower are some of most professional people i have had the pleasure of being around.

My sister is happy being there, they care for her since she has been there, Her doctor is aware of her weight gain and her all around health. Her personality is returning and she smiles all of the time. Since she was a nurse in the past and knew how to treat people in her past, the staff is always commenting on her pleasant she is. Her room is always neat and clean, I love having her there and am comfortable with her being there. It was one of the best decisions I've made for the care and upkeep of my sister. I cannot rate them any higher for the care of my sister.

Dianne B

Memory Care

Toured community

September 6, 2024

4.0 out of 5 stars

Seems fine …

While I did the “ foot work” to get my in-laws settled into Hazel Cypen I never actually visited myself. I heard it was wonderful and my in-laws especially enjoyed the food and the entertainment ! My sister in law decided she needed her parents closer so she decided to move them up north. A Place For Mom / [name removed] was especially kind informative and understanding as we navigated their journey.

DM

Assisted Living

Family/friend

August 27, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Hazel Cypen Tower

The administration doesn't communicate well with the families of the resident. They were secretive and duplicitous. there seems to be a false sense of care, which is why we left. We enjoyed the residents and staff.

Anonymous

Memory Care

Resident/client

May 2, 2024

1.0 out of 5 stars
Cleanliness
1.0
Friendliness
3.0
Value for Cost
1.0
Care Services
1.0
Staff
1.0

Disappointment in less than 24 hours

My mother fell in her room during her first night in residence. The staff and management were aware of the need for full guard rails and choose to remove them from the hospice installed hospital bed. I do not know how long she was on the floor before they found her. A nurse did call me sometime during the early morning to tell me that she had fallen AND that she was in the ER at a local hospital. It was not until hours later that anyone from management called to follow up. After I had seen my mother in the ER, and after she was resting comfortably, I returned to the Cypen room and removed all of my mother's belongings. I lost the deposit monies required to establish her room approx [amount removed] - and any additional correspondence with them is superfluous. How can they persistently ask me to write a review, knowing our experience? I ignored the first two, but a third? My mother is 96, deaf, and has been in hospice care with another agency for more than a year-

Anonymous

Independent Living

Family/friend

March 20, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Recommended

Staff are very friendly and competent. Housekeeping service is provided once per week (independent living). Communication is excellent with the family. Move in process was very smooth. Meals are good quality (breakfast and dinner are provided). Grounds of complex are extensive, great for walking, beautiful and serene. I would recommend this facility to others.

Duane

Assisted Living

Family/friend

January 30, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Our Experience

I felt that Hazel Cypen Tower was the most secure of all of the facilities that I visited. The security at the gate was a key reason why I placed my dad there.

Anonymous

Independent Living

Family/friend

December 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommended

I'm serious when I say they all are great at Hazel Cypen Tower! I couldn't have found a better place for my father. I would highly recommend this facility to others!

Anonymous

Independent Living

Family/friend

November 28, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Terrific sales manager.

Sales manager, person who did all the work is excellent. The place needs some touching up. Carpet cleaned, walls touched up from banging wheel chairs. No problems with staff. Always helpful and friendly. Quality of care--took a while for them to recognize that he needing help. Not physically, but getting him oriented enough to function alone. Food is mediocre at best. I ate there 3 times, twice when I visited, and once as a special introductory initiation or thank you. Twice it was the same food and as I said, mediocre. The patient says the food is very bad. It appears there are activities but the patient only participates in walking. Price is reasonable but they just initiated a 3 1/3% increase. Which is less reasonable.

Sabrina Kurtz-Rossi

Assisted Living

Family/friend

October 6, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and Kind

I can't say enough about the staff and residents. They are all so caring and kind. It took a while for my loved one to agree to move. We visited often. The food was surprisingly fresh and good. My loved one likes soup and they always have soup on the menu. Many, many activities including exercise, Jewish events my loved one calls "meetings" and live music in the lobby some afternoons. Best of all for me, I feel comfortable there! Again the people are great, my loved one's apartment is very nice (great view), and the grounds are absolutely lovely. My loved one and I love going for walks.

Anonymous

Independent Living

Family/friend

September 29, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
3.0
Friendliness
1.0
Value for Cost
2.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
2.0

A very friendly staff community of residents

Improvements to staff and care: Perhaps an extra exercise class with a different instructor for variety (in addition to the chair class)? More aqua therapy?

Barbara

Independent Living

Family/friend

November 11, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0
Meals & Dining
5.0

Great community

I would highly recommend this community for independent living. The dining is primary and my loved one really enjoys the food. The housekeeping is good throughout the community. Any complaints response time is dealt with in a timely manner. The communication with the staff is good, they contact us if anything is going on. The only thing I would recommend is voice operated phones be available to residents who have slight vision/hearing problems.

Anonymous

Assisted Living

Family/friend

October 17, 2022

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
5.0
Meals & Dining
1.0

No dietary restrictions

The food is terrible, and always salty. They always have the same menu. They need to improve the communication. The people are nice. They are often short staffed on the weekends.

Hazel Cypen Tower

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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