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Heartfelt Homes

42165 Patton Avenue, Murrieta, CA 92562

For more information about senior living options:
(866) 374-4058
8 reviews
Add review
  • 5 star
    38%
  • 4 star
    13%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    49%
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6.1
Review score
12124 reviews
26418 facilities
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Heartfelt Homes
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Nina D

Child of resident/client

5.0 out of 5 stars

Heartfelt Homes

We're so grateful to have found Heartfelt Homes. The care my mother recieves there is truly remarkable. The daily activities and events keep her mind and body active, while the staff provide the emotional support she needs. The team is incredibly helpful and attentive. They mean it when they say they strive to provide a safe comfortable and stimulating environment for the residents. Highly recommend!!

Read all reviews

Heartfelt Homes

Heartfelt Homes in Murrieta, CA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Residential Care Home

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Reviews

for Heartfelt Homes

Overall Experience
2.8
Cleanliness
2.8
Friendliness
2.9
Care Services
2.9
Staff
5.0
Meals & Dining
5.0
Activities
2.9
Value for Cost
2.8

A Place for Mom has scored Heartfelt Homes with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartfelt Homes has 8 reviews with an average "overall experience" of 2.8 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 1/22/23

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Nina D

Residential Care Home

Family/friend

January 22, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heartfelt Homes

We're so grateful to have found Heartfelt Homes. The care my mother recieves there is truly remarkable. The daily activities and events keep her mind and body active, while the staff provide the emotional support she needs. The team is incredibly helpful and attentive. They mean it when they say they strive to provide a safe comfortable and stimulating environment for the residents. Highly recommend!!

Anthony E

Residential Care Home

Toured community

January 17, 2023

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

Place for peace

The owner provides a warm loving and caring environment for your love ones !! A very cozy and comfortable atmosphere!! You never have to worry about your love ones care! She definitely cares !! I have no doubt that this place is for your love one. The meal preps are catered to each individual diet plan. The place is absolutely cleaned daily .

Joe Ulrey

Residential Care Home

Family/friend

November 10, 2019

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Love this place

We love this place....Mom feels “blessed” and “loves it here”.....It is a ranch and you travel on a dirt road (briefly) and there is dust....My Grandkids life VW to visit with the livestock next door. The food is amazing and [name removed[ really “has a heart” for her guests. If this were a “bed and breakfast” , my wife and I would stay here.

Anonymous

Residential Care Home

Family/friend

June 23, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Not suitable for your worst enemy!!

Be advised this place is the furthest from Heartfelt. Yelp indicates this place is closed. It's not and should be. A more appropriate name is the [language removed]. They are not properly credentialed even though they say they are and will show you what seems to be proper certifications. This place is filthy, safety hazards throughout and Lies, Lies, Lies when you call for an update on your loved one. DON'T DO IT!! All they want is your money. I wouldn't wish this place on my worst enemy. Please do your research with all State Board Requirements. This place should not be able to operate as a business. I hope this helps someone from the unnecessary pain and sub standard quality of life of a loved family member. To date, this pit has 24 Type A Violations (Immediate Health, Safety or Personal Rights Impact) and 14 Type B Violations (Potential Health, Safety or Personal Rights Impact). One must ask, Why are they still able to operate? The report dated [date removed] finds the Certifications are expired and behind $8k in fees. When asked for a rating, the rating is far below ZERO.

Anonymous

Residential Care Home

Family/friend

June 20, 2018

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0

Do not use this home

This is not a safe place for a helpless elder. I placed my own mother here for 12 days about 3 years ago. They were horrible to her. Within that time she was left in soiled diapers and developed sores on her behind. There's more negative stuff I'll keep to myself. We pulled mom out of there and walked away from the entire month of payment - for her safety.

Anonymous

Residential Care Home

Toured community

July 27, 2017

1.0 out of 5 stars
Verified Review
Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0

I Would Not Recommend

That home was a dump. I would not send my dog there. When we walked in we were at appall. The cleanliness is not good. It was horrible and I would not recommend them. After this experience, group homes were not the best placement for us. It was horrific.

Anonymous

Residential Care Home

Toured community

December 3, 2014

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5

It Pays to fully research Board and Care facilities

Our first impression was good. We set a date for our mother to move in. Four days before move date a woman who works with hospice in this area had some alarming news when Heartfelt Homes was mentioned. On two different occasions she observed poor treatment of their elderly tenants. The very next day my mother's visiting nurse confirmed her experience a few years ago at that location. Two red flags was more than enough for us to notify Heartfelt that we had no intention of risking our mother's well-being at their facility as well as the reasons why.

Daughter

Residential Care Home

Toured community

November 13, 2013

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0

Very Homey

I liked it. It's very homey. The staff seemed very nice. The owners of the place also worked there. They don't live there but they do a time there. It's seems really like living in a home. They make homemade meals and all sitting together. They were in more of a farm type environment with farmland around and animals that live next door. That was nice but it was another 15 minutes for me to drive so it didn't work out.

Heartfelt Homes

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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