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Heartis Fayetteville

936 W Lanier Dr, Fayetteville, GA 30215

For pricing & availability:
(866) 374-4058
8.6
Review score
60 reviews
Add review
8.6
Review score
60 reviews
  • 5 star
    60%
  • 4 star
    17%
  • 3 star
    8%
  • 2 star
    5%
  • 1 star
    10%
See all reviews
8.6
Review score
3934 reviews
97 facilities
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Heartis Fayetteville
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Heartis Fayetteville community exterior
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street view of Heartis Fayetteville

Anonymous

Spouse or partner of resident/client

5.0 out of 5 stars

I visited 10 Memory Care Facilities and chose Heartis. They were very professional and I felt that my loved one......

I think the entire staff was caring and compassionate and tried very hard to do a good job. I felt like they were understaffed for the number of residents that they had. They did a good job keeping the area secure. I visited 10 Memory Care Facilities and chose Heartis. They were very professional and I felt that my loved one got the best possible care. The only area of improvement that I suggest is more staff

Read all reviews

Heartis Fayetteville

At Heartis Fayetteville, you’ll find inviting senior living with independent living, assisted living, and memory care options. This community’s updated, complex-style campus creates a homey atmosphere with things to explore in the nearby area, including shopping and dining options as well as local nature parks.

Community Amenities and Services

Residents of Heartis Fayetteville can live retirements that fulfill their needs with the community’s knowledgeable staff, maintenance-free apartments, weekly housekeeping and laundry services, 24/7 emergency call systems, and a signature memory support program.

With multiple dining areas, grab-and-go fare, restaurant-style dining, chef-prepared meals, cocktails from the lounge, a coffee bar, and cook-to-order breakfast options, residents can dine their way in the comfort of their new home.

Stroll along landscaped walking paths, break a sweat in the fitness center, watch favorite films in the theater, or explore the surrounding area with assistance from the on-site concierge service. Here, there’s always something to spark your interests.

Living Arrangements

Heartis Fayetteville offers studio, one-bedroom, and two-bedroom apartment floor plans to suit your or your loved one’s needs. Units can come equipped with kitchenettes, walk-in closets, and private patios.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Georgia, visit the Georgia...

Senior living options offered

  • Assisted Living
  • Memory Care
  • Independent Living

Heartis Fayetteville

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heartis Fayetteville

8.6 out of 10
Review Score60 reviewsWrite a review
Overall Experience
4.1
Cleanliness
4.4
Friendliness
4.4
Care Services
4.1
Staff
4.3
Meals & Dining
3.8
Activities
4.2
Value for Cost
4.0

A Place for Mom has scored Heartis Fayetteville with 8.6 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heartis Fayetteville has 60 reviews with an average "overall experience" of 4.1 out of 5.

Filters

1-20 of 60 reviews

Last Updated: 10/2/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Anonymous

Memory Care

Family/friend

October 2, 2025

2.0 out of 5 stars
Verified Review

Would not recommend for memory care

We started in assisted living. Great rooms, good service, pretty good food and dining. Management not good. We were evaluated for assisted living by manager and so we then moved from Somerby, which we liked but was more money, and within three weeks, sent to memory care. Felt like smoke and mirrors. They got us in then shoved mom into memory care. It was much worse than assisted living. 2-3 out of 5 in memory care. Management was turning over multiple times and inconsistent in memory care. Care givers were ok. Very friendly but laundry and room cleaning not often enough. Needed more bathroom cleaning too. Food so so at best in MC. Not pointing fingers, but mom contracted sepsis after having feces on her hands from somewhere and died three days later from septic shock. I'll leave this review at that.....

Anonymous

Assisted Living

Family/friend

May 2, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
3.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
5.0

I visited 10 Memory Care Facilities and chose Heartis. They were very professional and I felt that my loved one......

I think the entire staff was caring and compassionate and tried very hard to do a good job. I felt like they were understaffed for the number of residents that they had. They did a good job keeping the area secure. I visited 10 Memory Care Facilities and chose Heartis. They were very professional and I felt that my loved one got the best possible care. The only area of improvement that I suggest is more staff

Leia

Independent Living

Family/friend

April 23, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Would recommend, great place to live.

I would give each a 5 except that it's a little pricey. I really like how welcoming the staff has been, the way you can tell they really know and care about each resident and how clean it always feels. My mother in law really enjoys the food as well

Janis H

Assisted Living

Family/friend

February 24, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Perfect fit

The location of the facility is perfect. Doctors, hospitals and restaurants all nearby. I couldn't say enough wonderful things about the staff at Heartis. They were amazing to me and most importantly my Uncle! I highly recommend them to anyone who needs a retirement home.

Anonymous

Assisted Living

Family/friend

January 10, 2025

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
4.0
Value for Cost
1.0
Care Services
3.0
Activities
3.0
Staff
4.0
Meals & Dining
3.0

Review for Heartis Fayetteville

*** THIS FACILITY IS OVER PRICED. THEY NEED TO CONSIDER THAT PEOPLE ARE SENIORS AND ARE ON FIXED INCOME. Idea for Independent Living building....give people an option to buy into the meal plan. That way, if they don't like the food, they can cook themselves (and, they wouldn't be charged for the meal plan, which would reduce the cost).In terms of rates, my mom's (already high) rent increased by [cost removed]And, there are no financial support / grants to offset the cost. People at the end of their life shouldn't spend all of their savings just to live. Add to that the high cost of groceries and medication. A lot of people have left due to cost. It may be a good idea to ask about attrition & resident turnover. The Social Director [name removed] is rude and acts arrogant. Someone who deals with people for a profession should have an approachable personality. Recommend? Yes; because I know how other facilities can be. BUT, they have to reduce their rates or they will lose more people.

Marlene T

Independent Living

Resident/client

November 13, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Heartis Fayetteville Review

There is a concierge on duty 24/7 so if you need help at 2am there is someone available. I feel safe here and other residents agree. Residents are also friendly. We have a lot of fun. No strangers - people introduce themselves to you. When I was new older residents taught me the ropes. When we don't see someone for a couple of days we check on each other. Older residents make the new ones feel welcomed. Front doors- where the concierge is - are open during daylight hours. After that you need your card to get in. Visitors must be allowed in by the Concierge. Entry through all other doors are strictly by resident card.

Gail

Assisted Living

Family/friend

July 9, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Review for Heartis Fayetteville

My experience with Heartis was good. They were helpful, kind, caring - responsive to my mom's needs and my efforts and involvement in helping her. I would recommend them for sure.

Tom E

Assisted Living

Family/friend

June 25, 2024

1.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
1.0
Activities
5.0
Staff
3.0
Meals & Dining
3.0

Do not bring your Mom here.

I moved my Mom to Heartis because it had good reviews. After having staff changes it has been nothing but headaches. They are late in bringing my Mom her medication if they bring it at all. They are unresponsive when she pushes her button for help or medicine. She was told to just go in her diaper because they didn’t want to help her to the bathroom. I told my mom to call me if she didn’t get her medicine and she has to call way too often. I regret the day that I put her there and will have to move her again if things are not straightened out. I am sure that this will not stay up long because it will be removed but search somewhere else.

Anonymous

Assisted Living

Family/friend

June 18, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Compassionate Excellence

The facility is close to the places to restaurants for family members to go for lunch and shopping; Staff is extremely compassionate and supportive. I definitely recommend Heartis Fayetteville to anyone who is looking.

Lynn

Assisted Living

Family/friend

June 6, 2024

2.0 out of 5 stars
Verified Review
Cleanliness
2.0
Friendliness
2.0
Value for Cost
2.0
Care Services
2.0
Activities
2.0
Staff
2.0
Meals & Dining
2.0

Review for Heartis Fayetteville

I would not recommend. Some of the staff were lovely. However, the common areas of the community were filthy. Seemed like they only had one maintenance person to handle everything. Found out the community was without hot water for five days. Planned activities would be canceled because the staff member, scheduled to host the exercise or activity, had to drive the bus to Walmart, grocery or Dr. That is all for the independent living. My dad was in memory care. That was absolutely horrible.

Scott B

Memory Care

Family/friend

May 2, 2024

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

I couldn’t have prayed for anything better

Mom was adamant that she wasn’t going into any kind of home. She would just take care of herself. Well that wasn’t going to happen and my brother and sister agonized over how we could keep her with us but with the Dementia and her lack of mobility there was nothing else we could do but to find a place for her (mom). After weeks of looking I called A Place For Mom and after talking with them we took their suggestions and looked at several homes finally deciding on Heartis in Fayetteville Ga. They covered every question we had and made us feel good about our decision to place her there. She has been there around 5 weeks and tells us every time we wear her how happy she is to be there.

Anonymous

Assisted Living

Family/friend

March 30, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
2.0
Staff
3.0

Not recommended

While the assisted living area was better and the staff helpful, the memory care area was understaffed and the people mostly just sit in the front up near the nurse and don't do anything all day. There was zero family communication. At our old place, we got monthly news letters showing activities. There was nothing like that. We were not impressed with the food at all. I would not recommend if there was any chance you would be needing the memory care. The residents mostly sit up front at tables. The workers are busy, but sometimes there would only be 2 workers for 26 seniors. There were other bad things, but it's mostly about being understaffed.

Anonymous

Assisted Living

Family/friend

March 29, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend Heartis Fayetteville

Heartis Fayetteville is in a great location for seniors. The facility is close to restaurants, grocery stores and medical facilities. Room sizes and amenities offered to residents are great! I highly recommend this facility to others.

Anonymous

Independent Living

Family/friend

February 20, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
3.0
Value for Cost
2.0
Care Services
3.0
Activities
4.0
Staff
3.0
Meals & Dining
3.0

Great staff but facility and processes need improvement.

Our move-in was not positive. The suite was dirty. Also, we felt that no one was there to help us. We had to figure out so many things on our own. Who works with us after we move in? We've been here for 5 weeks and some items are left un-done. There is not a clear process of who we should contact once we move in. The Salesperson is no longer available The Ambassador committee (to help new and existing residents) is not active enough, especially with new residents. There are so many questions but no one around to answer the questions. The front desk staff Managers are very nice and very helpful. In summary, the facility does not live up to the cost. Very overpriced ! There are a few residents moving out for various reasons. And, from what we understand, they will raise the rent during the year. With seniors being on a fixed income, how can you do that, especially when the cost is already so high? One category which should be added is "Security" ... that would be rated a "5"

Terri T

Independent Living

Family/friend

January 17, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

A Great Place

[name removed], Director of Sales and Marketing (I think is his title) is phenomenal. Always , so kind and knowledgeable and helpful! Also, all the front desk concierges are fantastic (especially [name removed])!!! Would 100% recommend this facility to others.

Margie S

Independent Living

Family/friend

August 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

My sister said for me to give Heartis Fayetteville a 5 and my experience with [name removed] was exceptional! Heartis has been the right choice my sister. All of her current needs are being met. She love her beautiful apartment ! Maintaining her independence is very important.. and she can at Heartis! We appreciate all of help given to us by A Place For Mom... [name removed] was exceptional in assisting me in my search for a place for my sister! I would absolutely recommend Heartis to others, however, it is a bit pricey!

Tony B

Memory Care

Family/friend

June 19, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommend

My sister [name removed] is the one who has had more interaction with them, but from my experience, I have found everyone to be very friendly and eager to help whenever they could. [name removed], especially, always had a smile on her face. The surroundings of the facility are very open and inviting. I would absolutely recommend Heartis Fayetteville to anyone looking.

Anonymous

Assisted Living

Family/friend

April 6, 2023

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Heartis Fayetteville has been a good experience for my loved one and family. The community is kept clean and has an upscale décor. The staff are friendly and helpful when we have questions. Overall, this is a community I would recommend.

Kathleen A

Independent Living

Family/friend

February 21, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Positive Experience

The interaction with the staff is very good. They have a new chef, so they are working on the food. The past few days, the food has been great. My loved one loves all of the activities, and really enjoys them. The value for the money is worth it. We picked this community, because of the price, people, food and it was a place that my loved one seemed to like.

Gail M

Independent Living

Family/friend

February 3, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heartis Fayetteville was great! They could not have been more caring or helpful. My mom was only there a short time - 6 weeks or so - as her period of decline leading to her death was only a few weeks. In the short time we were there, my mom's circumstances and needs changed quickly and they could not have been more caring, helpful, or accommodating.

Heartis Fayetteville

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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