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Heatherwood Retirement Community

3180 Horseshoe Pike, Honey Brook, PA 19344

For more information about senior living options:
(866) 374-4058
8.9
Review score
17 reviews
Add review
8.9
Review score
17 reviews
  • 5 star
    64%
  • 4 star
    24%
  • 3 star
    6%
  • 2 star
    0%
  • 1 star
    6%
See all reviews
8.0
Review score
636 reviews
40 facilities
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Heatherwood Retirement Community
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Heatherwood Retirement Community community exterior
14 photos2 floor plans
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JTH

Child of resident/client

5.0 out of 5 stars

Heatherwood Experience

As with many ALFs, finding and keeping Aides is an ongoing challenge. That said, it has not affected the level of attention my mom has received. Response time to any health related matters is swift. The current director is very attentive to needs and addressing any concerns. The facility is older but well maintained. Apartments are large and homey. Complex grounds also well maintained. Any apartment maintenance needs are handled at various degrees of urgency depending on seriousness.

Read all reviews

Heatherwood Retirement Community

Heatherwood Retirement Community in Honey Brook, PA is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living
  • Independent Living


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Reviews

for Heatherwood Retirement Community

8.9 out of 10
Review Score17 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.6
Friendliness
4.7
Care Services
4.1
Staff
4.8
Meals & Dining
4.0
Activities
4.2
Value for Cost
4.3

A Place for Mom has scored Heatherwood Retirement Community with 8.9 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Heatherwood Retirement Community has 17 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-17 of 17 reviews

Last Updated: 6/6/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

JTH

Assisted Living

Family/friend

June 6, 2025

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
3.0

Heatherwood Experience

As with many ALFs, finding and keeping Aides is an ongoing challenge. That said, it has not affected the level of attention my mom has received. Response time to any health related matters is swift. The current director is very attentive to needs and addressing any concerns. The facility is older but well maintained. Apartments are large and homey. Complex grounds also well maintained. Any apartment maintenance needs are handled at various degrees of urgency depending on seriousness.

Anonymous

Assisted Living

Family/friend

August 27, 2024

4.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Overall a nice place

The facility is a bit run down in areas but they keep common rooms and areas of dining clean. They struggle to retain staff and that can get the residents down. Not sure if it is a top issue but there is trouble with the management as well. There are some dining staff that are solid and I am thankful for that. It almost feels as if they have scraps to work with-not sure if they intend for that feeling but it feels like they do what they can for not getting good resources. Overall happy with the choice because we are getting what we pay for as it is on a lower price point for senior living.

Joann T.

Assisted Living

Family/friend

August 14, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Review for Heatherwood Retirement Community

Do it. It is the best decision we could have made for my mom. It's a real community where the residents care about each other.

Anonymous

Independent Living

Family/friend

June 13, 2024

3.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
2.0
Care Services
3.0
Activities
3.0
Staff
5.0
Meals & Dining
2.0

Our experience is facility is going downhill. Room for improvement.

The elevator in the skilled care building has been down at least a month and will be down for another few weeks. Elevator in Independent Living is unreliable. Food options on menu is not always available. Sometimes, salads or hotdogs or milk isn't even available. Rent increased but food options and taste decreased, driver to take to doctor visits are limited and elevator is Out of Order sometimes so no way to get downstairs.

Anonymous

Independent Living

Family/friend

February 22, 2024

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Definitely recommended

The meals they are working on. Staff is fantastic. The facility is safe and clean. The move in process went wonderful. We used the Moving Seniors. They were great. I would definitely recommend the facility.

Michael H

Independent Living

Family/friend

December 20, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
3.0

Great community at great value

The staff are very friendly and make the residents feel valued and important. The food needs more variety and better quality ingredients.

Anonymous

Assisted Living

Family/friend

October 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Caring and Friendly Staff

So far the employees at the Heatherwood Retirement Community have been great to work with. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones

Cindy

Independent Living

Family/friend

April 25, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

A truly great fit for my mom

The staff at Heatherwood Retirement Community is amazing. Everyone knows your name. They have a variety of activities. My mother is thrilled here. She's happy again. They have Independent and Assisted Living at this facility. The staff is attentive. I highly recommend this facility to family and friends.

Joyce

Independent Living

Family/friend

January 13, 2023

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

The residents feel valued there

Other than the walk way being exposed to the elements - for example on windy days if you in the walk way it can be chilly and since the flooring is concrete if it rains there is a chance of it freezing. However besides that it is a very nice community and everybody there is so friendly. We have already recommended this community to other families and we will continue to do so.

Anonymous

Assisted Living

Family/friend

November 29, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
5.0
Staff
4.0
Meals & Dining
4.0

I would tell a friend that they are a wonderful, warm community that deeply cares about its staff and residents and you can tell from the well attended events and the kindness staff. I would ask that they increase their capacity to take residents on trips. Maybe buy another van? They only have 1 van and the same group of women sign up at each outing so as not to leave room for other/ different residents to go.

Lori D

Independent Living

Family/friend

November 8, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Highly Recommend

We haven't had any issues so far, when mom wasn't up for meals they brought them up to her and have always made sure mom is okay. Overall the community is very clean. My mom loves it there and has recommended the community to other people. They have a library, were you can read and do puzzles. The residents receive 3 meals a day plus there is a full kitchen in her room. They have a chef in the main kitchen and most items are homemade, with many choices to choose from. They ask residents for what items they want to eat that might not be on the menu and will add it to the menu, there are waitress that come to the table and take your order and all the food is made to order. We really like that her room is like a whole apartment with a step in shower. She really enjoys being in this community. The community is out in the country, open area and safe. They have transportation for the residents to get to doctors, they have trip to the stores like target and other day trips.

Joanne T

Independent Living

Family/friend

November 2, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Heatherwood is Great

My mother just loves everything about it. She's like a new person since she moved there. She really enjoys the friendship and the activities. And she likes the apartment. A unique feature that factored into our decision was the fact they have covered walkways so you don't have to go outside to get to meals, etc.

Susan F

Assisted Living

Family/friend

July 5, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
4.0

Excellent experience, Highly recommend, Great fit

My experience with Heatherwood has been excellent. The staff are helpful and communicative, the room is very nice, large and has ample storage. The care has been excellent - the price increases the more care the person needs.

Anonymous

Assisted Living

Family/friend

February 8, 2022

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
3.0
Staff
3.5
Meals & Dining
4.0

Comfy, Cozy

Due to the pandemic the food has been delivered to the residents' room. The food is being delivered on time and hot. I like the community and I enjoy living here. The floor staff is kind and bends over backwards to assist you. All the rooms have big sliding doors to either balconies or lawns and they are large in size.

Joe B

Independent Living

Family/friend

August 8, 2019

0.5 out of 5 stars
Cleanliness
0.5
Friendliness
1.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5

Poor

My father lived there. The staff did not clean his apartment it got unsightly. Staff did not clean it even after been asked to. Poor communication with management not returning calls or emails. Not many activities. Not even a TV social room. Then he got sick from poor nutrition and Dr ordering wrong meds. Not for elderly who need help. Spare them the agony.

Family Member

Independent Living

Toured community

September 11, 2015

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

It was similar an independent place.

We looked here when we were looking for options. It was too much like the independent place we had just come from and we were looking for something different. It was similar an independent place.

Happy family

Independent Living

Family/friend

December 26, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Heatherwood is highly recommended

Heatherwood was very good. It's not a real modern facility, but it was very charming and very well laid out. The main thing about Heatherwood is they really care about their people and it is primarily independent. The food was terrific. The chef was a five star chef. The food was absolutely spectacular. They did activities and some concerts there. They have skilled nursing in a separate building but is not a secured dementia unit.

Heatherwood Retirement Community

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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