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1831 Meadow Lane, Pewaukee, WI 53072
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Anonymous
-
Loved one of resident/client
5.0
Our Experience
My loved one was a resident at Heritage Court Waukesha. Answers for the door took a long time. There is only one person on between 6-7 am. There is not a nurse on staff, but communication with the family is above expectations. The staff develops a close relationship with their residents and family. The residents and their family feel very welcomed. Everyone is kind and generous with their time. The facility does smell a little of urine. The food is excellent! The staff is very approachable and willing to help, often taking the initiative. Suggestions for improvement: the facility could have a better answer system for visitors entering. The resident rooms could be cleaner, there was some stool on the wall and floor of my loved one's room. Also, some items and clothing went missing.
About the facility Heritage Court - Waukesha
Heritage Court Waukesha is a senior living community exclusively devoted to caring for seniors who require memory care. Staff at this community aim to help residents seamlessly transition to full-time care, while maintaining their quality of life, dignity, privacy, individuality, and independence.
Pewaukee, Wisconsin is a peaceful community that offers the convenience of both city and country living. Located in Waukesha County, this community is beautiful, tranquil, and close to nearby amenities. This mountain-style community features landscaped gardens, spacious community areas, and dedicated caregivers.
Community Amenities and Services
While Heritage Court exclusively serves individuals with Alzheimer’s or other memory-related conditions, they also provide specialized care services such as diabetic care, incontinence care, and medication management. Area specialists are available to provide supplemental care as needed.
Residents enjoy three chef-inspired meals per day in Heritage Court’s restaurant-style dining room. Dietary accommodations can be made as needed. In between meals, residents can take advantage of the indoor and outdoor common spaces.
Read a book on the patio while you enjoy the fresh air, connect with another resident over a cup of coffee at the fireplace, share a meal with visiting friends and family in the private dining room, and more. Residents can also participate in...
Read more
Senior living options offered
Memory Care
Pricing for Heritage Court - Waukesha
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by care type
Memory Care
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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Heritage Court - Waukesha
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Compare
Heritage Court - Waukesha
1831 Meadow Lane, Pewaukee, WI 53072
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9.0
Review score
38 reviews
5 star
42%
4 star
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3 star
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Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo2 bedrooms
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/moActive promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
1
Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Amenities at Heritage Court - Waukesha
Healthcare Services
- Staffing & Ancillary Services
- Memory Care
- Non-Ambulatory Care
- Incontinence Care
- Medication Management
- High Acuity Care
- Diabetic Care
Meals & Dining
- Gluten-free
- Special Dining Programs
- Low / No Sodium
- No Sugar
- Restaurant Style Dining
- Meals Provided
- Pureed Meals
- Guest Meals
Room Amenities
- Wheelchair Accessible Showers
- Wi-Fi/high-speed internet
- Garden View
- Ground Floor Units
- Air Conditioned
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Property Convenient to Public Transit
Common areas
- Computer or Media Center
- Indoor Common Areas
- Library
- Private Bath
- Outside Patio
- TV Lounge
- Meeting Room
- Outdoor Common Areas
- Butterfly garden / Hummingbird garden
- Beauty Salon
- Central Fireplace
Recreational areas
- Piano or Organ
- Game Room
- Arts and Crafts Center
- Raised Garden Beds
- Jacuzzi
Services
- Beautician
- Housekeeping
- Laundry Service / Drycleaning
Languages spoken
- English
Activities
- Art Classes
- Trivia Games
- Holiday Parties
- Day Trips and Outings
- Happy Hour
- Community Service Organizations
- BBQs or Picnics
- Sensory-based Programs
- Karaoke
- Other Religious Services
- Wii Bowling
- Live Musical Performances
- Activities Off-site
- Devotional Activities On-Site
- Dances
- Cooking Classes
- Activities On-site
- Birthday Parties
- Educational Speakers / Life Long Learning
- Walking Club
- Pet-focused Programs
- Brain fitness / Dakim
- Cards / Pinochle Club
- Stretching Classes
- Bible Study Group
- Live Well Programs
- Live Dance or Theater Performances
Reviews
for Heritage Court - Waukesha
Write a review
A Place for Mom has scored Heritage Court - Waukesha with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Heritage Court - Waukesha has 17 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.5
Care Services
4.2
Staff
4.7
Meals & Dining
4.7
Activities
4.2
Value for Cost
3.8
A Place for Mom has scored Heritage Court - Waukesha with 7 out of 10 using our proprietary review score based on 2 reviews in the last 2 years. Over all time, Heritage Court - Waukesha has 17 reviews with an average "overall experience" of 4.2 out of 5.
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Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-17 of 17 reviews
Anonymous - Family/friend
Memory Care
May 14, 2024
Our experience
The staff is very friendly and kind. The Activities Director is excellent.
The chefs/cooks do an excellent job.
Activities are very good when they happen, many days there is nothing happening.
I had to ask for my moms room to be cleaned - now there isn't a head cleaning person again.
Anonymous - Family/friend
Memory Care
August 21, 2023
Our Experience
My loved one was a resident at Heritage Court Waukesha. Answers for the door took a long time. There is only one person on between 6-7 am. There is not a nurse on staff, but communication with the family is above expectations. The staff develops a close relationship with their residents and family. The residents and their family feel very welcomed. Everyone is kind and generous with their time. The facility does smell a little of urine. The food is excellent! The staff is very approachable and willing to help, often taking the initiative. Suggestions for improvement: the facility could have a better answer system for visitors entering. The resident rooms could be cleaner, there was some stool on the wall and floor of my loved one's room. Also, some items and clothing went missing.
anonymous - Family/friend
Memory Care
September 7, 2022
great experience
Our family had previous experience with this community with a different loved one being there and its very convenient for our family which helped make that deciding factor. Based on our families experience we would recommend the Heritage Court to others,
Anonymous - Family/friend
Memory Care
November 19, 2020
My review of Heritage Court
We chose Heritage Court Waukesha because with everything going on with the virus, they were the only ones accepting new residents. The room sizes here were adequate for her needs. The best part about the community was the director and main nurse, they were very helpful. I would recommend.
Anonymous - Toured community
Memory Care
January 28, 2020
Nice clean place but would not take my husband
Response from Heritage Court - Waukesha
January 28, 2020
Thank you for sharing. We're glad to hear you had a positive experience with Heritage Court. We hope you find the best community for your husband.
Anonymous - Toured community
Memory Care
July 21, 2018
The staff seemed friendly & willing to help. All 36 rooms have a private bathroom with walk-in shower. Each room comes with a single bed, night stand and a dresser. A doctor or nurse practitioner comes once a week. They are working on getting a nurse on duty 24 hours a day. They do take "Family Care" so a resident does not need to move.
Response from Heritage Court - Waukesha
July 23, 2018
We are glad you had a positive experience at Heritage Court Waukesha. Providing comfortable and private accommodations, along with a friendly staff, is very important to us. We appreciate your comments!
Anonymous - Family/friend
Memory Care
February 20, 2017
It Was Not A Good Fit For Extreme Alzheimer
I got referred to this community and it didn't work out for my dad. I thought they would be a good place for my dad but they weren't able to handle his extreme behavior. They seem to be good for someone who is not that bad with Alzheimer. However, the staff were nice and good. The community is beautiful and a really nice place.
Anonymous - Family/friend
Memory Care
November 17, 2016
So happy we found Heritage for our Dad! Everyone there has been wonderful taking care of my Dad!!
It's been a hard adjustment, but the staff at Heritage Waukesha have made it the best possible.
Anonymous - Family/friend
Memory Care
June 17, 2016
This community has fantastic staff that go above and beyond. The community is cleaned daily and the best part is the secure, enclosed courtyard. I did not want my mom to wander away from the community. There are activities always going on all day-everyday. The meals are very good and the chef accommodates every single resident if needed. If someone needed specific, special care i would recommend this community.
Anonymous - Family/friend
Memory Care
March 24, 2016
Mixed experience
We've had somewhat of a mixed experience with Heritage Court. Initially I would have rated the facility a 4, but after a recent change in mangement staff we've been running into some issues. The facility itself is clean and well kept, and the aide staff are hardworking and caring, and they're doing their best despite the disruptions caused by the management change. I also think the activities director does a great job. She's very energetic and obviously really cares about keeping the residents engaged and entertained!
Despite all the hiccups caused by the management switch-over, I will say that they are very prompt and accommodating once you're able to bring an issue to their attention. It can take some work to find how to contact the right person, but the big issues we've had have gotten fixed.
Frustrated in Pewaukee - Family/friend
Memory Care
March 19, 2016
Very Disapointed
We recently moved my Mother to the Heritage in Pewaukee. Everyone was very attentive and helpful during the process prior to her actually moving in. David helped guide our family on how to make the move. Kim was helpful in assessing my Mother's needs. That attention stopped once my Mother moved in. There were very few staff available. The staff that were there seemed lost. Most responded by saying they were new and did not know. David and Kim were no longer around to answer questions and we had no one to go to. My mother's stay was short due to our lack of confidence in the staff that were actually there. It was a stressful and disappointing experience.
Response from Heritage Court - Waukesha
April 4, 2016
I apologize for your experience. Heritage is in the process of hiring a new salesperson for the Pewaukee community. Our staff is now going through a new training program to ensure that each employee has all the tools they need to care for our residents.
Anonymous - Family/friend
Memory Care
December 1, 2015
a little understaffed at times, especially in the evening.
It was good at first. It seemed to me like they were a little understaffed at times, especially in the evening. The people were good, but they could have used a few more employees. It was clean, we never had problems with maintenance or anything. I had two questions do they accept community care, and can the residents spend the rest of their life there, they answered yes, but we felt that wasn't the case. They didn't seem quite able to handle my loved one's end of life needs. We also found out later that they were no longer going to accept community care. I felt a little misled. Other than that it was a pretty nice place.
Anonymous - Family/friend
Memory Care
October 30, 2015
My mom has been at Heritage for approximately a month. The staff has been very friendly and helpful. We are confident she is getting excellent care.
Response from Heritage Court - Waukesha
April 4, 2016
Thank you for your confidence in us and trusting us with your loved one.
Anonymous - Family/friend
Memory Care
September 9, 2015
Excellent Experience
What they really did well was getting my father in there. The administrators we dealt with worked really well with all of us as a family. It seems like anything we point out, they address it immediately and communicate well with us.
Response from Heritage Court - Waukesha
October 8, 2015
Thank you for the kind words. Please continue to let us know how we can do the best job in caring for your loved one.
Anonymous - Toured community
Memory Care
August 31, 2015
It was a nice place and I liked it.
We toured here as we were looking for options. It was a nice place and I liked it. Ultimately we chose a place where my loved one already knew some people, and was in a convenient location. I did like this when we visited though.
Response from Heritage Court - Waukesha
October 8, 2015
Thank you so much for touring our community. I am glad that you found a great place for your loved one.
Anonymous - Family/friend
Memory Care
May 21, 2015
very happy
The staff at Heritage Court is awesome! They seem to be very organized. They know what they are doing. They are very caring of the residents, and very engaged with both the residents and the families. It is a very nice place and we are very happy with them.
Response from Heritage Court - Waukesha
May 26, 2015
Thank you for the kind words. We appreciate hearing feedback from our families, that is how we can continue to improve.
Anonymous - Toured community
Memory Care
February 11, 2015
Facility excellent. David very informative. Absolutely no sales pressure. Staff friendly. Residents seen during the tour look well cared for and comfortable with staff.
Response from Heritage Court - Waukesha
May 26, 2015
Thank you very much for the feedback, it is appreciated.
Viewing 1-17 out of 17 reviews
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Heritage Court - Waukesha offers Studio and 1 Bedroom. Learn more.
A Place for Mom has scored Heritage Court - Waukesha 7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (262) 542-3434 to reach a resident at Heritage Court - Waukesha.
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To conduct a complete investigation, seniors and their families should:
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If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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