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Heritage of Portage

2685 Airport Road, Portage, WI 53901

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(866) 374-4058
1.0
Review score
26 reviews
Add review
1.0
Review score
26 reviews
  • 5 star
    61%
  • 4 star
    27%
  • 3 star
    8%
  • 2 star
    0%
  • 1 star
    4%
See all reviews
7.8
Review score
954 reviews
49 facilities
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Heritage of Portage
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Heritage of Portage outdoor common area
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anonymous

Child of resident/client

5.0 out of 5 stars

Dad likes his new home

I give all categories a 5. My dad really likes it there. The only thing he complains about is the van/bus they use to take trips. It's super old and has no shocks so the old folks are tossed around and could possibly get hurt. Dad won't ride it anymore because it hurts his back too much to bounce around like that. My dad is hard to please so if he likes it, it must be nice!

Read all reviews

Heritage of Portage

Just a few miles north of Silver Lake rests the recently remodeled Heritage House of Portage — a community offering independent and assisted living services in Portage, Wisconsin, where one can receive exceptional care services in a warm, family-like environment. Heritage House of Portage has recently earned a top-notch, deficiency-free survey from the Wisconsin Department of Health Services for quality care.

All housekeeping and laundry services are provided on a weekly basis, enabling you to spend less time straightening up your living space and more time with your friends and family. Enjoy three delicious, homemade meals a day served restaurant-style in the comfortable dining room. For residents in assisted living, caregivers are available on-site and nurses are on call 24 hours a day to provide assistance with medication management, personal care, and activities of daily living.

Residents can take part in the robust activity program where they can choose to participate in daily recreational, social, and spiritual events. New friendships and lasting memories are waiting for you at Heritage House of Portage. Heritage House currently offers spacious and affordable one-bedroom apartments for residents to enjoy. Pet-friendly units are available, providing you with an excellent space to unwind at the end of...

Senior living options offered

  • Assisted Living
  • Independent Living

Heritage of Portage

Pricing

Total monthly costs depend on room type, select services, and the level of care needed

Base fees by care type

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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews

for Heritage of Portage

1 out of 10
Review Score26 reviewsWrite a review
Overall Experience
4.4
Cleanliness
4.3
Friendliness
3.9
Care Services
3.4
Staff
3.7
Meals & Dining
4.0
Activities
3.5
Value for Cost
3.9

A Place for Mom has scored Heritage of Portage with 1 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage of Portage has 26 reviews with an average "overall experience" of 4.4 out of 5.

Filters

1-20 of 26 reviews

Last Updated: 10/25/24

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Deb

Assisted Living

Family/friend

October 25, 2024

1.0 out of 5 stars
Verified Review
Cleanliness
4.0
Friendliness
2.0
Value for Cost
2.0
Care Services
1.0
Activities
3.0
Staff
1.0
Meals & Dining
3.0

Horrible Experience...Stay Away

Overall we had a pretty bad experience. We paid extra each month for medication management. The staff completely messed up my dad's meds several times, landing him in the hospital. The admin staff were horrible. On several occasions they never got back to my phones calls and we're not available for in person meetings. My dad went down hill very quickly after moving there and only lasted 10 months. He finally was not being able to recover from one of the medication mishaps and died at the hospital, on his birthday. No one at Heritage ever reached out or offered condolences. They just told us we had to clean out his room or they would charge extra rent. The only person who sent a card was the kitchen cook. Very disappointed with Heritage House.

anonymous

Independent Living

Family/friend

September 30, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Dad likes his new home

I give all categories a 5. My dad really likes it there. The only thing he complains about is the van/bus they use to take trips. It's super old and has no shocks so the old folks are tossed around and could possibly get hurt. Dad won't ride it anymore because it hurts his back too much to bounce around like that. My dad is hard to please so if he likes it, it must be nice!

Gladys S

Assisted Living

Family/friend

July 27, 2022

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Staff
5.0
Meals & Dining
4.0

Highly recommended

We love Heritage of Portage. They take really good care of my parents and do a great job. I go in there and the other residents and staff tell me how sweet my parents are. The staff are wonderful and do their best to try and make everyone happy. We are very pleased with the whole experience and have already recommended them to our friends and family.

Shirley K

Assisted Living

Resident/client

December 28, 2021

4.0 out of 5 stars

It's good. I appreciate all the help they give me. My apartment is very roomy. I enjoy visiting with my friends I have made here.

Mary P

Assisted Living

Resident/client

December 13, 2021

5.0 out of 5 stars

I just moved in and I feel like "home" already. I get lots of attention and I "love it". People check on me regularly. I am so glad I decided to move.

Darlene G

Assisted Living

Resident/client

October 26, 2021

5.0 out of 5 stars

I love the activities here. Our bus trips are a fun time visiting with our neighbors and seeing the area we live in. We see lots of wildlife here. This is my new home away from home.

Geraldine K

Assisted Living

Resident/client

October 26, 2021

5.0 out of 5 stars

Assets: efficient, caring staff; pleasant, spacious apartments, nutritious meals, always feeling secure.

Dixie C

Assisted Living

Family/friend

October 26, 2021

4.0 out of 5 stars

Very good. Staff very friendly and helpful. Makes me feel good knowing my mom is well cared for and safe when I can't be there.

Winnie C

Assisted Living

Resident/client

October 26, 2021

5.0 out of 5 stars

I like living here. My apartment feels like my home. I like the open concept in the great room / dining room. The staff puts their hearts into their jobs.

Marcie K

Assisted Living

Resident/client

October 26, 2021

5.0 out of 5 stars

I still have my independence. That's my number one! But if ever need help, I can get it fast!

Anonymous

Assisted Living

Family/friend

October 26, 2021

5.0 out of 5 stars

I was so impressed with how the staff handled things during the Covid process. My mom ended up going into hospice. We were so grateful that she was able to stay here and pass away in her home. We loved her being here.

Debra J

Assisted Living

Family/friend

October 26, 2021

5.0 out of 5 stars

Wonderful, wonderful staff and facility

Shirley K

Independent Living

Resident/client

October 13, 2021

4.0 out of 5 stars

Finally I have company and I have made friends. So glad I no longer have to worry about laundry, cleaning, and food. My eyes are not that good so I need the help right now. I am happy I decided to move into Heritage House.

Faye W

Independent Living

Resident/client

October 13, 2021

5.0 out of 5 stars

I feel secure and never lonely. I love people and have friends here I grew up with. The food is good - no complaints. Most of all the weekly bus trips are so fun! I am really happy here.

Julie T

Independent Living

Resident/client

October 13, 2021

4.0 out of 5 stars

I like the meals and having a choice. I enjoy the bus rides on Thursday. Most of all I like craft activities with my friends.

Lyla S

Independent Living

Resident/client

October 13, 2021

5.0 out of 5 stars

The food is good - breakfast is the best. I like having a choice for my meals. I am happy in home/apartment at Heritage House. I go to a lot activities and that is fun.

Barb W

Independent Living

Resident/client

October 13, 2021

4.0 out of 5 stars

I think the residents are well treated. The food is good. Rooms are kept clean and neat. I would recommend it to someone looking.

Mary B

Independent Living

Resident/client

October 13, 2021

5.0 out of 5 stars

I would recommend this facility to friends and family. Everyone is friendly and helpful. This is my forever home. I am happy here.

Ruth H

Independent Living

Resident/client

October 13, 2021

5.0 out of 5 stars

Every night I go to bed feeling safe. I love to be with others and I do not have to cook or do laundry. I really like that!

Marge M

Independent Living

Resident/client

October 13, 2021

5.0 out of 5 stars

Freedom to visit with people is important to me. I like to go and come. I enjoy the staff.

Heritage of Portage

Neighborhoods

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heritage of Portage

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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