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Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

For pricing & availability:
(866) 374-4058
8.9
Review score
46 reviews
Add review
8.9
Review score
46 reviews
5 star
56%
4 star
26%
3 star
9%
2 star
0%
1 star
9%
See all reviews
8.5
Review score
1533 reviews
32 facilities
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Heritage Place
CompareSaveShare
Heritage Place
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Ella W
-
Friend of resident/client
5.0
Review for Heritage Place
Heritage place is a great place for Mom. The rooms are clean, the hallways are roomy and wide, the staff are friendly and accommodating. The food needs to have more variety, but it is nutritious.

About the facility
Heritage Place

Around here, we say that Heritage Place is Full of Life. It’s true. Keeping our Resident engaged, socially, physically and spiritually makes all the difference. It’s why the people who live and who work here seem to have a special SPARK every day. Programming and events range from lectures and classes to fitness and health training to Happy Hours and special celebrations. Our restaurant is also very much the centerpiece for the companionship and connection that comes from dining together in beautiful surroundings.

Senior living options offered

Assisted Living

Independent Living

Pricing
for Heritage Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Assisted Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo

Independent Living

Unlock pricing
Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
Unlock pricing
2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Heritage Place

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Compare

Heritage Place
Heritage Place

325 N Cool Spring St, Fayetteville, NC 28301

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The Carolina Inn

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Wickshire Creeks Crossing community exterior
Wickshire Creeks Crossing

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8.9
Review score
46 reviews
8.9
Review score
46 reviews
5 star
56%
4 star
26%
3 star
9%
2 star
0%
1 star
9%
9.1
Review score
47 reviews
9.1
Review score
47 reviews
5 star
53%
4 star
30%
3 star
13%
2 star
2%
1 star
2%
8.8
Review score
14 reviews
8.8
Review score
14 reviews
5 star
57%
4 star
36%
3 star
7%
2 star
0%
1 star
0%
8.2
Review score
31 reviews
8.2
Review score
31 reviews
5 star
39%
4 star
35%
3 star
16%
2 star
0%
1 star
10%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Heritage Place

Healthcare Services

  • Incontinence Care
  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Low / No Sodium
  • Gluten-free
  • Guest Meals
  • Room Service
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Full kitchen
  • Ground Floor Units
  • Kitchenette
  • Private patio, deck, or balcony
  • Handicap Accessible
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Library
  • Private Bath
  • Barber Shop
  • Indoor Common Areas
  • Outdoor Common Areas
  • Beauty Salon
  • Meeting Room
  • TV Lounge
  • Outside Patio

Recreational areas

  • Game Room
  • Raised Garden Beds
  • Piano or Organ
  • Fitness Center
  • Movie or Theater Room

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • Korean
  • German
  • English

Activities

  • BBQs or Picnics
  • Wii Bowling
  • Happy Hour
  • Day Trips and Outings
  • Holiday Parties
  • Trivia Games
  • Devotional Activities Offsite
  • Art Classes
  • Wine Tasting
  • Community Service Programs
  • Stretching Classes
  • Brain fitness / Dakim
  • Book Club
  • Live Dance or Theater Performances
  • Gardening Club
  • Bible Study Group
  • Birthday Parties
  • Walking Club
  • Catholic Services
  • Activities On-site
  • Dances
  • Resident Band or Musicians
  • Live Musical Performances
  • Activities Off-site
  • Devotional Activities On-Site

Reviews

for Heritage Place

8.9 out of 10
Review Score1-20 of 46 reviewsWrite a review
Overall Experience
4.2
Cleanliness
4.5
Friendliness
4.6
Care Services
4.1
Staff
4.1
Meals & Dining
3.8
Activities
3.8
Value for Cost
4.1

A Place for Mom has scored Heritage Place with 8.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Heritage Place has 46 reviews with an average "overall experience" of 4.2 out of 5.

Filters

1-20 of 46 reviews

Last Updated: 10/8/25

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

Ella W

Independent Living

Family/friend

October 8, 2025

5.0 out of 5 stars
Verified Review

Review for Heritage Place

Heritage place is a great place for Mom. The rooms are clean, the hallways are roomy and wide, the staff are friendly and accommodating. The food needs to have more variety, but it is nutritious.

Justin D

Independent Living

Family/friend

September 19, 2025

5.0 out of 5 stars
Verified Review

A great place with great people

So far so good. He likes the food, they have a great activity roster. I'd say dad is thriving. I would recommend this community to others.

Anonymous

Assisted Living

Family/friend

June 5, 2025

5.0 out of 5 stars
Verified Review

Highly recommended

Great and friendly staff, exceptionally clean, administrative personnel are very professional and client friendly, a wonderful place to live when you can no longer live alone.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

DW.

Assisted Living

Family/friend

June 2, 2025

4.0 out of 5 stars
Verified Review

Living with dementia

I can only speak to the assisted living side. It's great if the resident is still with it cognitively. They are not trained or equipped to deal with severe dementia.

Cleanliness
3.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
2.0
Staff
2.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

May 30, 2025

1.0 out of 5 stars
Verified Review

I would not recommend

The contract is written by lawyers and it doesn't have what is best for their loved ones one. Don't give any money or sign it if they are unsure about a full commitment to that facility. If they are able never let the facility rush you into a giving money and/or signing the agreement until your love ones meet the county regulations and ready to move in.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
1.0
Care Services
1.0
Activities
4.0
Staff
1.0
Meals & Dining
4.0

JT

Assisted Living

Family/friend

May 1, 2025

3.0 out of 5 stars
Verified Review

Found a great place to care for my dad

The administrative staff, working with [name removed] to get my dad into the facility was a great process. She was very helpful. We've been very happy with the staff; however, they just lost their lead nurse who was excellent. The building he is in is great, very quiet, peaceful which he enjoys.

Cleanliness
2.0
Friendliness
2.0
Value for Cost
3.0
Care Services
2.0
Activities
3.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Assisted Living

Family/friend

April 9, 2025

4.0 out of 5 stars
Verified Review

My family's experience at Heritage Place, overall is pretty good just a few things that they could improve

My mother really likes her friends that's she made. 1. They could improve on the meals, because whatever they have for lunch they also have for dinner. 2. Keep the transportation van working, it's always broken. 3. The rent was raised without proper notice ( at least 30 days), not knowing what people's needs were. 4. Most of the staff are really nice.

Cleanliness
4.0
Friendliness
4.0
Value for Cost
2.0
Care Services
4.0
Activities
3.0
Staff
4.0
Meals & Dining
2.0

Maria B

Independent Living

Resident/client

December 14, 2024

5.0 out of 5 stars
Verified Review

Very thorough and friendly

That the patient gets a relationship with the staff and they feel like family would be treated Very professional, Good references all around

Reba D

Independent Living

Resident/client

December 5, 2024

5.0 out of 5 stars

Totally am Happy

I am happy and it could not be any better unless it was a little less costly for the residents !! Everything else is super great!! The staff is super nice and friendly and accommodating !! One thing that would make it better is more bingo !! Otherwise it’s super !! Never been happier since I’ve been on my own !!

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Lennard W

Assisted Living

Family/friend

August 27, 2024

5.0 out of 5 stars

Professional stall, pleasant and caring people.

Heritage Place is a clean, well staffed and managed assisted living facility that has professional and caring people taking care of our loved one. Activities, in-house haircuts, and good meals make for an enjoyable environment. Charges are reasonable, and billing is handled very simply.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Assisted Living

Family/friend

June 27, 2024

1.0 out of 5 stars
Verified Review

Heritage Place review

I would NOT recommend Heritage Place to anyone again. Up to about 2 months ago I sang their praises. Since then I have tried turning things into anyone who will listen! They do not do what they say as far as making calls and checking on the residents. Simply.... they are lazy and hire crappy, lazy, ignorant staff. The management does not own any part of what happens at the facility. Blame game of it wasn't me.... terrible leadership so I guess it makes sense the staff follows right? Lead from the top?!!

Cleanliness
1.0
Friendliness
1.0
Value for Cost
1.0
Care Services
1.0
Activities
1.0
Staff
1.0
Meals & Dining
1.0

Anonymous

Assisted Living

Family/friend

May 8, 2024

5.0 out of 5 stars
Verified Review

Definitely recommended

My loved one is currently a resident at Heritage Place and the whole experience has been great so far. The cleanliness and friendliness are great. The staff, care services and meals are also great. I would definitely recommend Heritage Place to others who are looking for Assisted Living options.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Tracy

Assisted Living

Family/friend

April 4, 2024

5.0 out of 5 stars
Verified Review

Review for Heritage Place

I would definitely recommend this facility. I love it and I'm happy that my mom is safe.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

January 2, 2024

4.0 out of 5 stars
Verified Review

Heritage Place Review

Great location near downtown Fayetteville. Those who are able can take nice walks.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
4.0
Activities
4.0
Staff
5.0

Anonymous

Assisted Living

Family/friend

November 9, 2023

4.0 out of 5 stars
Verified Review

Short & Unsweet.

My mother was only a resident at the facility for 3 nights out of the more than last 30 days. She probably had maybe 2-3 meals their total. She was in the hospital, just released today. We moved her belongings out. We were not refunded any monies - not even the initial [name removed] deposit that was for maintenance, etc for as long as she "might" have lived there. They were not very compassionate when we decided to move her out because she needed to have a higher level of care than assisted living offers. It is a nice place but I think they could have been a little more forgiving and understanding. We basically paid over [name removed] for 3 nights.

Cleanliness
5.0
Friendliness
5.0
Care Services
4.0
Staff
5.0
Meals & Dining
5.0

Anonymous

Independent Living

Family/friend

July 17, 2023

4.0 out of 5 stars
Verified Review

Our Experience

My loved one is a resident at Heritage Place and overall the experience has been good, so far. There are a few things that I don't like about the facility, but you have to take the bad with the good. My family is pleased overall with this facility. I would recommend the facility to family and friends.

Cleanliness
4.0
Friendliness
5.0
Value for Cost
5.0
Care Services
4.0
Activities
4.0
Staff
4.0
Meals & Dining
4.0

Anonymous

Independent Living

Family/friend

November 16, 2022

5.0 out of 5 stars
Verified Review

Definitely Worth Consideration

The staff have been very friendly and accommodating towards the family and our loved one. The community is clean. The experience has been excellent for us so far.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Staff
5.0

anonymous

Independent Living

Resident/client

October 13, 2022

4.0 out of 5 stars
Verified Review

nice community

We really like the staff and the people. We have not taken advantage of the activities quite yet but they do have different things going on. Based on our experience so far with Heritage Place we would recommend them to other families.

Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Activities
3.0
Staff
5.0
Meals & Dining
3.0

anonymous

Assisted Living

Toured community

April 21, 2022

3.0 out of 5 stars
Verified Review

Tour experience

The facility is vertical and has multiple floors and we were looking for a place that was smaller and all on one level. It just did not feel like the right fit for my loved one.

anonymous

Independent Living

Family/friend

April 20, 2022

4.0 out of 5 stars
Verified Review

Happy with our choice

What stuck out to us about Heritage Place was the reasonable price, they had availability when we needed it, and they were quick with their response time and communication. They have posters up and seem to have a lot of activities provided. They have a physical therapist on staff and that has really helped her range of motion a ton. She loves the food, it is served restaurant style and residents get a menu with a variety of choices to choose from. We have been very happy with our experience.

Cleanliness
5.0
Friendliness
4.0
Value for Cost
5.0
Activities
5.0
Meals & Dining
5.0

Neighborhoods around Heritage Place

See what the neighborhood has to offer and what’s nearby:
Map of the neighborhood around Heritage Place

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about Heritage Place

Heritage Place offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Heritage Place 8.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (910) 323-4925 to reach a resident at Heritage Place.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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