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Heritage Woods of Ottawa

801 E Etna Rd, Ottawa, IL 61350

For more information about senior living options:
(866) 374-4058
8 reviews
Add review
  • 5 star
    62%
  • 4 star
    38%
  • 3 star
    0%
  • 2 star
    0%
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7.3
Review score
856 reviews
78 facilities
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Heritage Woods of Ottawa
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Heritage Woods of Ottawa community exterior
19 photos3 floor plans
Heritage Woods of Ottawa in google map
street view of Heritage Woods of Ottawa

MK

Child of resident/client

4.0 out of 5 stars

Professional, caring community

The staff makes this place. They are kind and compassionate, professional and attentive. Meals are good, but love when they do special treats! Covid has made it challenging for activities, but I’m hoping things will kick up soon. I feel like my parents are in very good hands!

Read all reviews

Heritage Woods of Ottawa

Heritage Woods of Ottawa in Ottawa, IL is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

  • Assisted Living

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Reviews

for Heritage Woods of Ottawa

Overall Experience
4.6
Cleanliness
4.7
Friendliness
4.9
Care Services
4.6
Staff
5.0
Meals & Dining
4.3
Activities
4.5
Value for Cost
4.4

A Place for Mom has scored Heritage Woods of Ottawa with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heritage Woods of Ottawa has 8 reviews with an average "overall experience" of 4.6 out of 5.

Filters

1-8 of 8 reviews

Last Updated: 6/9/22

Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review

A Place For Mom has verified the person writing the review and their connection to the community.

MK

Assisted Living

Family/friend

June 9, 2022

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Activities
3.0
Staff
5.0
Meals & Dining
4.0

Professional, caring community

The staff makes this place. They are kind and compassionate, professional and attentive. Meals are good, but love when they do special treats! Covid has made it challenging for activities, but I’m hoping things will kick up soon. I feel like my parents are in very good hands!

Lisa M

Assisted Living

Toured community

May 17, 2022

5.0 out of 5 stars
Verified Review

My tour review

The tour at this community was nice but there was another community that stood out more for the value and just the type of environment that I was looking for for my loved one. They gave me all of the info I needed and I was able to see everything that I needed to see.

TH

Assisted Living

Family/friend

June 18, 2021

4.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
3.0
Activities
5.0
Staff
5.0
Meals & Dining
4.0

they make sure he gets his meds

The community is very clean and the staff is very nice. The food is pretty good and they have activities available for the residence to participate in. I would recommend this community to others based on my experience

Mariann

Assisted Living

Family/friend

December 16, 2020

5.0 out of 5 stars
Cleanliness
5.0
Friendliness
5.0
Value for Cost
4.0
Care Services
5.0
Staff
5.0
Meals & Dining
5.0

I absolutely trust Heritage Woods to give my parents the best care possible.

I am very impressed with the quality of professional, patient and gentle care my parents daily receive since they moved into Heritage Woods. This is especially impressive since they moved in during the COVID-19 pandemic. My parents adjusted well and enjoy the staff as well as the extra amenities such as laundry and meal service. Once things "return to normal", they will definitely appreciate even more of the wonderful services and amenities! I appreciate the technology available to send photographs to be printed and delivered, plus the ability to Zoom. My parents absolutely enjoy the photos and Zoom conversations, too. I have also appreciated the good communication and quick feedback regarding questions and requests I have. The genuinely friendly staff is more than willing to go above and beyond for my parents care and happiness. My parents feel safe and are content. I couldn’t ask for more. Thank you, Heritage Woods!

Linda Leipold

Assisted Living

Family/friend

November 14, 2018

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Mom Loves This Place!

Mom loves all the staff and really enjoys her neighbors. She loves the independence she has. It is like it was when she was in independent living. If she wants to do something, she does but if she doesn't she doesn't. No one tries to coerce her. The staff is very encouraging and helpful. She likes her own space, and no one bothers her there. She goes out to the public spaces and works on puzzles, or bingo or whatever she likes. Yet, she can work a puzzle or do adult coloring in her own room. She plans to stay here for the duration.

Anonymous

Assisted Living

Toured community

June 27, 2018

4.0 out of 5 stars
Cleanliness
4.0
Friendliness
4.0
Value for Cost
4.0

Great facility, staff, and choices of living accomodations. Very clean and organized. I could tell that the residents were well cared for and their needs were being taken care of.

Anonymous

Assisted Living

Family/friend

February 11, 2016

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0
Care Services
5.0
Activities
5.0

Nice facility

Heritage Woods is a very nice facility. It seems to be clean and well maintained. The residents look happy and well taken care of. The staff is very friendly and helpful and they are very attentive to the residents.

A Place For Mom Customer

Assisted Living

Toured community

July 17, 2013

5.0 out of 5 stars
Verified Review
Cleanliness
5.0
Friendliness
5.0
Value for Cost
5.0

First impressions--very nic...

First impressions--very nice. Director called everyone by first names. Everyone friendly. Nice apartments. Dad can't stay there is he falls. Waiting list.

Heritage Woods of Ottawa

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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